Art in 'pieces' Usually, a wonderful shopping experience…read moreuntil art purchase. Review is for co-owner - Christie L. In store first wk Dec 2024. Saw MQuan Art ceramic hanging in store. Store would not sell display piece. Ordered, paid, and told not refundable. Piece greater than 2K plus shipping. Worked with manager, Cori, who stated piece would be over 2 months in receiving and first shipped to Cedar & Hyde for 'inspection' then to us out of state. Asked for art photo prior to sending as it was a ceramic piece and wanted same colors,etc as store display - and, it was art paid for. Four months passed, contacted store first time to check on piece April 2025. Had not heard anything from store prior. Finally, heard back, piece 'being made'. Received art directly from artist in NY and charged $75 for shipping. Art was in 'pieces' and was to be assembled by us according to instructions and 'number'. This was neither conveyed in store at time of purchase, prior to shipping or by store email. Picture sent by store/artist prior to shipping showed art assembled as in store. Note this is a fragile assembly of ceramic discs of varying colors. If damaged by us in assembly, would be ruined and non refundable. After numerous curt emails with C & H owner, Christie, refusing return of piece and her misrepresentation of art, need for assembly and no 'inspection', she asked the artist to refund piece and also offered 'someone'of our choice to assemble the piece for us at her cost? Eventually, I returned the art to the artist at a cost of $80 that C&H, Christie, would not cover. Christie, agreed to credit art(only) from artist, when disassembled art received 'undamaged'. We buy art globally & have shipped. This was the most difficult experience and rude store owner we've ever encountered. We're out $80 through this entire experience. Never do business at this store - especially if you're expecting integrity, quality and customer service. Store in Boulder CO. Owner from KS. Art is a large piece, yet easily shipped in tact with proper art packing and charge of $75.This email was Christie's last response to requesting $80 return shipping fee: Remember, it was also up to us to find an 'assembler'... Owner will respond "it was all on us as buyers to assemble and take responsibility it wasn't damaged in doing so." Hi Beth, We will not be refunding you the $80 you paid to send the piece back. There was nothing wrong with the piece. We made an exception to give you a refund on a special order, which is not our policy. We paid the $75 to get it to you, which is not our policy. I offered to have someone come to your house to assemble it, and you declined. The $80 for sending it back is on you. Have a great night, Christie

TL;DR: Shop elsewhere. Pettiness loses business. You can…read moreview at this as a failed "mystery shopper" experience, because that's what it felt like to me. I really wanted to like this store, but the negatives were just too overwhelming. The young gals at the shop were very snooty and didn't bother to acknowledge me being in their store. Like, nothing! I know they saw me, but there was zero acknowledgement. I was vacationing so I had plenty of money to spend, however it was evident by their behavior that they didn't want me there. It was unfortunate. The visit was uncomfortable and unprofessional, and therefore I wouldn't recommend this lackluster store to anyone. (Out of all the shops we went into, the service here was by far the absolute worst.) I'm guessing their lame, "selective" service is why the store was otherwise empty.... I'm unable to hand them a (rightly deserved) zero star, so one star it is.

This store is massive! I wandered in here during the Boulder Fall Fest a couple of weeks ago and I…read moreended up finding a few Christmas gifts! It was so fun to walk around and there's such a wide variety of home goods, decor, gourmet goodies, and fun little gadgets. I will be back to this cute shop any time I'm in the area!

What a fun cooking and more store! Goodies, spices, syrups, teas, cookware, teaware, coffee ware,…read moreand so much more! Great selection and the staff was very friendly and helpful. If you are shopping or eating on Pearl Street, this place is a must stop!

We wandered in here after a nice dinner on Pearl Street. I wish more stores were open in the…read moreevening along the Mall. The handmade furniture here was really beautiful and of good quality, but I have no need for any of it now. However the store has many small items from home decor pieces to inexpensive jewelry that are handmade and quite nice. There was a broad variety of styles too and I saw a cute little ring that my husband treated me to. It was fun in the store too, with very friendly staff.

My husband and I have been shopping for desks for our home office. Convinced we couldn't afford…read morehandmade furniture, we'd done a lot of looking into the typical mall-type stores, but we were pretty disappointed that most of the stuff within our price range was your usual made in China, will-fall-apart-in-two-years junk. We were very sad about our prospects until we met Lee at Boulder Furniture Arts. The clouds parted, and we became happy again (and this is not literary hyperbole, I promise you). Lee took a lot of time with us, discussing exactly what we wanted and how we could make it fit within our price range, and we exchanged many e-mails. Throughout the entire process, he's been thoughtful and very friendly. The result is that we've ordered two gorgeous, eco-friendly solid cherry desks at reasonable prices, and we're both tickled pink at how our office is going to look. He really did make us incredibly happy with his excellent service and attentiveness to our needs, and we enthusiastically recommend Boulder Furniture Arts for that reason. Don't waste your money buying particleboard furniture made in China--go talk to the fine folks at this wonderful store, and you'll be thrilled at what you end up with.

Ok so the jewelry, while overpriced, is gorgeous. There's cute things but I won't shop here again…read morejust bc the customer service was lacking. I know a lot of Gen Z kids have become a bit of a joke for having a lack of customer service/social skills, but one of the young gals working here (last year) was so aloof, rude and unprofessional that I just started giggling bc she was scowling like a bratty teenager when I asked if I could look at a piece of jewelry under a locked case. I loved the necklace, so I bought it. But dang, please train your young staff to act professional instead of pouting bc work is no fun lol.

Love the selection. Very hip clothing. Sales staff is friendly and helpful! Highly recommend.read more

Came in here the other day for the first time and immediately had the sweetest employee coming up…read moreto us and helping us- so I just wanted to shout out "Finn" for her great customer service! I'll definitely be coming back here now!

I've never gotten bad customer service at a Homegoods until I came to this location, the girl at…read morecash register was so rude I hope they switch her over to a position she's happier in so she's not giving more customers such a nasty attitude.

I had not been here recently and it was nice to see so much fresh seasonal merchandise. I had seen…read moresomething online that I needed to buy as a gift for a granddaughter who will be 9 when we see her next month. The picture online looked perfect but the staff member was unsure of the exact location and gave us three suggestions. We found it on the first one as I thought that was most likely given my previous visits in years past. We did check her other suggested options but none seemed as right as the one I had seen online. While looking though we did run into an impulse buy chocolate option but sadly discovered at home, not as good as the product it was copycatting and I regret the purchase. Lesson learned yet again, get what you came for with research in advance. It's a big store with lots of options for specific sorts of goods, but quality varies by departments.

Hot cookie tip for you all this holiday season: Cost Plus is selling a sprinkles/decorating kit…read morethat closely resembles a gourmet competitor's, only it's about half the price. For $12.99 you can get some candy cane and tree shaped sprinkles, along with blue shiny ornament balls, and some other fun decorations. They also have a Hello Kitty miniature version for about $8. Looking elsewhere at fancier food stores this season and you'll pay at least $20-25 for the almost the exact same thing! Plus, World Market has icing and some cute cookie/gingerbread kits if you're not one to make everything from scratch. Also, it gives me an excuse to browse the aisles and buy other stuff I don't really need.

Great for gift and puzzles and random things you don't even realize you need. I came in because the…read morepuzzle table drew me in and ended up leaving with a handful of items!! The women working the front were so friendly and personable. I look forward to the next time I am in town.

Amazing customer care in framing with Megan, and a super fun store to explore…read moreand buy unique items. Small business with lots of history in Boulder!

This is truly a hidden gem on 29th street…read more Within you'll find everything you need for a top notch home cooking experience. From a Staub cookware and Miyabi knives, to adorable aprons and cat booty magnets they've got you covered. Aside from top notch customer service, nearby covered parking, and central location they offer a variety of cooking classes to satisfy any age palate. I've been eyeing the date night classes for quite some time and can't wait to tell my friends about their kiddie cooking camps and classes. I was surprised to find everything from French pastry, to restaurant ramen, pasta ravioli, tamales, from scratch dim sum to Korean bbq. You could literally learn to cook anything. If you are looking to spruce up your kitchen be it accessories or a new Kitchenaid mixer I highly recommend popping in for a visit.

Went here for some early Christmas shopping/drooling over things I can't afford for myself. We…read morewalked in right as they were opening the doors and were enthusiastically welcomed in and offered a small espresso or cappuccino while we perused! I knew I'd be spending plenty of money there, so I graciously accepted and enjoyed the demonstration of the absolutely magnificent espresso machine. We spent about an hour inside, picking through every single shelf, flipping through pages of their cookbooks, enjoying the table settings and Christmas decor, sifting through the clearance section and checking out the teaching kitchen in the back. The staff was patient and helpful with recommendations, and it really did get me in the holiday spirit. I walked out with multiple bags, an empty wallet and a full heart. I'm already excited to go back and try out the teaching kitchen for a class in the future!