So glad to be able to up my rating. The associate who was not professional does not work there anymore. Glad that they went somewhere else and hopefully they're happier. The other associate was helpful and looked products needed up. He was professional and friendly. So were the other associates there. A sales associate came to check on us while I was waiting for my husband to finish a phone call and offered me a water. How nice and thoughtful. It's the little touches which earn you five stars. Won't dread coming here anymore. read more

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I put a $200.00 deposit on a bike, then decided on a different bike elsewhere, it has been over 3 weeks now, and I am still as yet to receive any refund? I spoke to my salesmen Alex 3 weeks ago, and also sent a email and have yet to be refunded? Thats questionable business ethics to say the least? read more

I have bought all kinds of toys in my life. Cars trucks, boats RVs you name it and I have had it and I have never in any of those experiences been to a motor vehicle dealer that was as great as this place. This place is really a bar above the rest. Not only was I treated extremely professionally by my sales person Pascal but they went way above and beyond to try and take good care of me. I made a silly mistake and didn't fully understand the options of the bike I bought, and I was in deep trouble because the suspension was too tall for me . I went back to the dealership and told them the situation and how the Bike was just too big for me and they immediately told me they wanted me to be on the right bike. Without any problem, they took my first bike back from me that I had already put 300 miles on and swapped me out for a bike that had the right suspension from my size. These guys literally saved my BMW, riding experience by making sure I had the right bike. I can't thank Pascal, Bill and Earl enough for making a tough situation 100% fixed. I'm the one who messed up and didn't realize what options the Bike had and even at their own expense they went out of their way to make it right and they sure did. I would never buy a bike at any other dealership then with these guys. This is truly class A service. I can't tell you how grateful I am to these guys for taking the best care of me even when they didn't have to. They truly earned a customer for life. If you are in the market for a new BMW, this is the only place you should be shopping. Hands down read more

Bought my first BMW from Alex. What I can say is that was how it should be when buying a bike. Superior customer service. No games on the price (unlike Harley) and the after sales service is great! The value for my trade was very fair and the price in the new to me bike was equally fair. I highly recommend this dealership. read more

BMW of Denver - This is what I purchased at BMW of Denver - Motorcycle Dealers Near Me - Centennial, Colorado

service here is top notch and the staff are always great to deal with. Shoutout to Linda, Scott, Taylor and the rest of the crew.

Have purchased several BMWs from another dealer, but their service started to go downhill so decided to work with the further from us dealer : great decision ! Internet staff were very responsive and provided all of the information wanted before we came in. Even responded at 11:00pm after hours to let us know they would follow-up first thing in the morning and they did. We would not have purchased their car if we didn't get what we needed so this was great for everyone. The client advisor, Anthony Salazar, read us quickly and correctly and made it a very fast engagement. The finance department was equally fast and covered their packages, but didn't over push anything which was appreciated. Probably fastest experience ever. At least when we were there, I noticed a customer first culture. Anytime we got up to run out to our old car or whatever, employees not working directly with us rushed to the doors to open. This is a nice culture and is noticed. They super cleaned the car and it was spotless before we left. Will be back ! read more

It is more costly when having service done at a dealer- but, truly, in this case I know I got my money's worth. The service dept kept my bike for a week and walked through it entirely. New front fork seals, all new fluids, brakes checked, computer checked, everything. I was able to ride away on my new-to-me bike with assurance that everything g was right. Lindsay the service desk is awesome. She is thorough and funny. Everyone e there offers up a friendly face and asks what they can do for you. I highly recommend BMW of Denver read more

BMW of Denver - My ride home was icy but the bike hummed! - Motorcycle Dealers Near Me - Centennial, Colorado

Bought my bike here in 2022 and brought it in today or servicing. The entire staff was superb (as usual). They had my bike in and out quicker than I expected best of all it was done right. I made it home just before the rain and winds started to whip along the Rocky Mountain Front Range. I highly recommend BMW Motorrad of Denver. They know their motorcycles and they treat customers like family. read more

I purchased my GS850, it had barely 1/4 tank of gas and it was dirty, salesman complained because I was late even though my arrival was 15 prior to closing. I went out of my way to complete the sale with cash and before month end as requested. Great bike, poor customer service read more

I've had amazing experiences with BMW of Denver. They've serviced all of my motorcycles for 10+ years. Bill has corrected and fixed my bike when other shops were at fault. They are very experienced and intelligent when it comes to service. I highly recommend them for all of your needs. From buying to service they make everything effortless. I can't say enough good things about them! Thank you guys for everything! read more

BMW of Denver - Motorcycle Dealers Near Me - Centennial, Colorado

I first took my (vintage?) GS into BMW of Denver for a "free" recall repair BUT found much more work was needed AND they treated me so well I won't go anywhere else. I bought a used bike from a private seller and knew I needed new rubber drive train boots and a well-baby checkup. When I found out I had recalls (on a 16 year old bike), I booked my appointment. I knew the parts for the boots were about $200, so when they offered to do it for $400, I took the opportunity (I'd seen the youtube videos, it's an involved repair). I figured, if that cracked boot had compromised anything else (like the drive shaft), they'd find it. Now, I don't know how long that old boot had been cracked, but the $1500 drive shaft was toast. Previous owner had also broken the bottom bolt for the rear shock and that was broken and stuck in the $1300 swingarm (use a torque wrench and new bolts!). Bearings were rusted and hosed (probably from pressure washing - BTW: Tara said to NOT use pressure washers on our bikes (free tip there)). I say, BETTER to find all this out with the bike on the lift rather than some remote location. Bottom line, my bike is back in tip-top shape and for about $2500 I won't be stuck on the side of the trail with a broken bike. Many thanks to Steve Rumnock (Service Manager), Linda Salguero (Service Writer), and Taylor (Technician Extraordinaire). Taylor did top-notch work! He found everything and made my bike solid again. I truly appreciate the intelligent combining of labor since we had the whole back-end taken apart. Linda was great up front and the whole team is amazing with communication. My initial "dealer dread" has been turned into "dealer appreciation". I truly feel supported, valued, and cared for. 2007 BMW R1200GSA, 71K Miles read more

BMW of Denver - 2007 R1200GSA - Motorcycle Dealers Near Me - Centennial, Colorado

I had a really bad experience at another dealership and I was referred to this one I called on the phone asked a few questions and couldn't believe the quality of service that I received. It was exceptional. I do not remember the gentleman's name and service that assisted me but the sales representative Alex was fantastic. I went from hating the product that I purchased at another dealership to having some sort of respect for another dealership and the pride that they taken everything that they do. I will definitely recommend the shop and continue to visit the shop for any maintenance parts that I may need in the future. Thanks for all the help. read more

BMW of Denver - 2017 s100rr. - Motorcycle Dealers Near Me - Centennial, Colorado

I purchased my new 2019 BMW F750GS from these guys back in June of 2019. I just wanted to say how pleased I am with the entire process. This was one of the biggest purchases in my life. Everyone here is absolutely wonderful from the sales people to the service people. Thank you so much for everything! read more

Just took delivery of a 2017 BMW 1200 GS Low Premium Triple Black. As a new rider, this was a comfortable and welcoming experience. Petko was very gracious and comfortable with by "new rider" questions concerning the bike, accessories, and gear. Bill was also welcoming and referred me to several people and resources to get me off and revving on my GS experience. If you're an experienced rider, or completely new to the game, I HIGHLY RECOMMEND BMW OF DENVER AND ITS TEAM! See you around the globe! read more

BMW of Denver - 2017 1200 GS Low Premium - Motorcycle Dealers Near Me - Centennial, Colorado

My BMW Shop for years. 3 different locations over the years. Purchased several bikes and you have to remember them BMWs are pricey. Service has taken care of recalled items. I try to do my own service work. read more

Super Good people. They helped me with an engine, found the problem quickly, and gave me a very fair price. Cant recommend enough, the place to go for BMW motorcycles. read more

BMW of Denver is awesome. I had my bike (under warranty) towed to Foothill BMW and what a disaster. I live in California and was stranded. After 4 days of nothingness from Foothill I paid to tow my bike to BMW of Denver. Everything about my experience at BMW of Denver was excellent. A human answers the phone in a friendly voice. I was working with Daryl in service and he fully understands the stranded rider. They were able to diagnose the issue within one day and order the parts. Daryl was fast, but also honest in setting my expectations so I can make decisions about my life. This shop understands the motorcycle rider, great customer service, and I highly recommend them. read more

This review is for service- my fiancé came in today prepared to purchase a bike on the spot but was completely ignored by all six/seven employees, including employees on the sales floor. He had to seek someone out and was then cut short multiple times while this person sat at their desk and repeatedly was blown off by the employee. I would suggest that these salesmen take the time to consider that while someone may be in athletic wear, they should value each potential buyer because they missed out on an easy sale today. A buyer shouldn't be left to walk around the sales floor for half an hour without being approached by someone, and then when they seek out assistance should never be dismissed. We will purchase our new bike elsewhere; it's a competitive market and there are plenty of folks interested in an easy sale. read more

I had a bad experience at BMW of Denver. I purchased a new motorcycle this Spring from Alex. I found that they were very helpful until the point of my purchase. When I ran into trouble registering and titling the motorcycle because they had not provided the necessary paperwork, I could not get them to answer my calls or even apologize for their mistake. After several months and much more of my time then should have been necessary I have now received the correct paperwork but no apology and no attempt to make it right. read more

Traveling from the west coast to Denver. Noticed a slight wobble on the front end. They got me in right away, diagnosed the issue, repair done at a reasonable rate and back on the toad. Couldn't ask for more. read more

unexplainable...... Rode over there to schedule a level 2 service + front and rear tire replacement and brake pads...... Service manager took all my info, inspected my bike, took details, vin #.... personal info.... he apparently needed the remainder of the afternoon to confirm a Monday reservation for my R1150GS....???? Never heard from him again............. A week later I went to the only other BMW motorcycle service center in Denver Metro area and had the work done......how can any business pass up $1600 + The mind boggles ! read more

I just bought a new BMW S1000 R from Petco. He found me the right color bike and made the buying process very easy. Petco is very knowledgable about the bike and when I rode off, all my questions were answered and I felt comfortable in my new bike . I like this dealership because they treated me like a customer, unlike other dealers who really think women do not ride motorcycles read more

BMW of Denver - My new baby ! - Motorcycle Dealers Near Me - Centennial, Colorado

Just purchased a used K 1600 GTL from BMW of Denver and couldn't be happier. My first BMW. Alex, the sales person was great. Very knowledgeable about all the motorcycles we looked at including the used one I eventually purchased. The process was quick and everyone I met was very personable. I had a few questions after the sale and Alex was quick to call me back with the information I needed. A bit of a drive for me from Evergreen but a great experience. Highly recommended. read more

Great service at the Accessories/Parts Department. I'm not from the area and visited the dealer because I happen to be in Denver and I can't seem to find a shirt I like where I live. Found 3 shirts, one for myself and 2 for the wife. Got nice greetings, plenty of help, and a few questions answered. I haven't had any experience in Sales or Service Department, hence I'm reserving one more star. read more

I bought a used bike from this dealer a few weeks ago. When I bought the bike I noticed what I thought was a small oil leak under the bike. As I rode the bike I realized that the oil leak was not too small. I was losing half a quart of oil every 200 miles. I called the dealer to see if they would do anything for me. To my amazement they told me bring the bike in and they would take care of it at their expense. It ended up being a main seal leak. Normally that's a $1400 repair. They did everything for free. I am thoroughly impressed with this dealer and will have all my BMW's serviced here from now on. Next time I buy another bike you know I'll go here first. Great shop I would highly recommend them. read more

BMW of Denver - My K1200LT, my wife and I love this bike. - Motorcycle Dealers Near Me - Centennial, Colorado

Made a service appointment for my 2008 K1200GT which had brake pad indicator light showing with only 1100 miles. At first the service advisor said there wasn't availability on the day I preferred, but then said she could make it work and to be there at 9:00 am. I arrived at 9:00am and she came outside to greet me by name - very nice touch. Wrote up the ticket and directed me to the customer lounge, which has TV, magazines, vending area, coffee/tea, etc. Initial estimate was 2 hours, however she came and got me at 1.5 hours. Brought paperwork and key and said work would be covered under warranty, as they had to re-route the front sensor wires which had broken (design flaw?). Bike had been washed and ready to roll - great experience! read more

So I just bought my first motorcycle this week and I couldn't have asked for a better experience. From calling into the store and talking with Alex Gest, to Eric Redinger providing an awesome closing experience. On top of the customer service, they gave me a good amount of advice on roads to try out in Denver and even motorcycle courses to help improve my general riding or racing skills. If you're nervous or unsure about getting a motorcycle, go check them out, they aren't pushy and they will give you honest answers. read more

My bike was in another BMW motorcycle dealer's shop for several weeks without progress. Took it to BMW of Denver and they had me sorted straightaway. I'll be going there for service in the future even though I have to pass other dealers to get there. read more

Ray Child was our sales person and he was great! Got our first motorcycle and accessories at a great price.

Just closed a deal on a new bike with Erik, who is an extremely knowledgeable and enthusiastic rider. He carries himself like a rider first and a salesperson second and took the time to walk me through a very major purchase. The bike's on order and up to this point my experience with these folks has been excellent. Will post another review after receiving the bike and putting the dealership through the paces... Update 11/29/2011: I've had two services done so far at the dealership (the 600 mile break-in and a warranty job on a pannier). What I will say is that the work is solid, but you should definitely budget approximately double what they tell you on how long the work will take. The 600 miler took about 4 hours and they forgot to fix one issue I mentioned when I brought it in, the second repair took an hour and a half on what was explained as a "half hour tops" repair. A side issue is that their titling "department" sent the title paperwork to my home instead of my credit union and did so about 5 weeks after purchase...now I'm on my first extension from the dmv on my temp tags... At this point I'm glad I won't (hopefully) have to spend another minute in their customer lounge until the bike hits 6k on the odometer...good coffee though... read more

I went here earlier today just to look at bikes since its been a few years. I got set up with a gentleman named Petko(European I think) and he spent 2 hours going over everything with me even though I came in just 30 minutes before they closed. No one was pushy or rude. They gave me all the time I needed to decide that it was once again time to ride a bike. I got set up with an f800r that is an absolute blast to ride! Thank you again Petko and Denver BMW! read more

We came to BMW thinking it would be great but to our amazement was NOT! Petko our sales advisor told us we had 90 days until our first payment and found out two months later he changed the paperwork and we only had 30 days. The way we found out was because debt collectors were calling us! Then come to find out we never got a bill mailed to us because the financial department got our address wrong! They already notified the credit companies and our credit is screwed because no one at BMW knows how to do their job correctly! When we talked to Bill the GM of this dealership he said there was nothing he could do and won't return our emails or phone calls. Thanks for nothing! We will never do business here ever again! read more

Worst experience ever with a large ticket purchase. The interest rate that we agreed upon was inflated to 7.99 from a 6.75 in the final paperwork. The 2013 K1600GTL which I paid 27,000 dollars for was delivered dirty, cruise does not work, rear different sprays oil everywhere, clunky shifting, 1.75 inches of driveline lash, and the engine does not start when below 35 degrees. The bike is a lemon, the customer service is atrocious, the financing was a scam, no arrangement to fix any of these issues. The GM seems to not care at all what is going out of his/her store, or what goes on in the store. Never doing business there, or with BMW Mottorad again. Bikes going in for a Honda. Thanks! read more

I purchased a 2007 K1200R Sport from BMW of Denver a couple of months ago. Noel was the sales advisor and Kelsey did the title work.. A fast porter also helped out by grabbing me a well fitting cover. The customer service and follow through even after the bike was sold was extraordinary in this day and age where poor assistance is becoming the norm. The purchasing process was quick and painless with no B.S. along the way. Noel referred me to Full Throttle Academy for my endorsement. Great experience. Although I've been riding for many years, I still learned quite a bit. They also hold back inexperienced riders who aren't yet ready to ride the roads, keeping everyone safer. Well worth the time and money. I haven't dealt with their service department so I am hoping they are as good as the front end. I have put about 1k on the bike and found some loosening hardware, so I plan to stop by and ask them to do a once over. If you want a no hassle, straight forward, and professional buying experience, BMW of Denver is the place to go. Thanks guys, John Engel read more

Had little intention of buying from BMW Denver, as it is far from my home, but very glad I gave them an opportunity for my business. Petko and Bill were very friendly, helpful, and open. They made my buying experience enjoyable. read more

Update: I've now had to remove the plastics, battery and oil reservoir to clean spilt oil left by the service on my bike. There was garbage left under the seat and my plastics are bleached where oil was spilt. This shop is terrible. I should note that the two stars are because the folks at the service desk were so friendly. I was really disappointed when I picked up my bike after having warranty work and an oil change done though. It probably shouldn't have taken four working days to do the work, but I was out of town so I kind of laughed it off. After noting that the kickstand was bent on my bike the service tech was pretty condescending, and fairly unhelpful when I asked if I could get a discount on replacement parts if I ordered accessories at the same time and had them installed. Also told me I had to order bushings and bolts because they were "worn out". When I asked them to point out where the damage was, I kept hearing that it's impossible to tell and the frame was likely bent too, but they couldn't tell until the stand was replaced for the low price of $255. I spent $45 on a new kickstand, reused the bolts. There is no damage to the frame, and that's pretty easy to see with the naked eye. I'll go to a different shop next service interval, maybe they'll wash the bike after servicing it. read more

First time taking one of our GS motorcycles to this BMW dealership. Got us in fast for a service, gave us our 10% parts discount because we are members of the BMW Club of Colorado :) plus were reasonably priced on the service as a whole. Will be riding the extra distance to take both our motorcycles to this dealership in the future. Thank you for a great experience. read more

Fantastic, friendly service and really willing to go the extra mile and do everything they can to assist. Jed was by far the most helpful member of staff we have ever come across and hugely discounted the gear we bought (we bought a lot). Even the manager came out as we were loading the car to thank us for our business as they knew we had travelled from the Springs. Highly recommended and we will be back. Service as it should be. read more

Service is night and day compared to Foothills. Foothills could not get my recall repair done in a day. BMW of Denver had it done in three hours and replaced the fuel pump, too. For free. They have a customer for life. read more

This review is a long time in the making and I should have posted years ago but I'm just not much of a poster type, so I must apologize for my late entry into the public gratitude arena. I purchased a new R1200GS Adventure last week (my 4th GSA) and I love the bike, but this review is more about the sales, service and management of BMW of Denver. BMW makes a great product that really could sell itself, but that's not why I continue to return to BMW of Denver, it's the people! No pressure sales is an understatement. They know they sell a great product, but they also know you have a choice of dealers in the Denver area, so rather than wow you with bike facts, they treat you like someone special. They know the equipment, don't get me wrong, but their focus is on you, the buyer, the person, the friend. I return time and time again because they make me feel special every single time! I always leave with a smile on my face! They don't care if you come in every day with a thousand questions because they just want you to be comfortable with your purchase. Linda in service is wonderful, always greeting you with a smile. Bill, the GM, will bend over backward to give you the very best deal. He has astounded me with his generosity and professionalism time and time again! Tony in sales is a true professional in every sense of the word, looking only to convert the masses to the wonderful world that is motorcycling! My parents gave me the great gift of motorsport when I was 8 years old with the purchase of my first dirt bike. It was the beginning of a whole new perspective to life and the world we live in. BMW of Denver helps me to re-live that dream by putting that same childish grin on my face when I throw my leg over my bike! They don't just want you to purchase a motorcycle, they want you to be on the right bike for you! Sometimes that takes several test rides (always fun) and very insightful recommendations from their staff of knowledgeable riders, but at the end of the day they want to see you happy with your selection. I grin all the way into their shop, enjoy the camaraderie they provide, and leave grinning, never second guessing my life choice of becoming a motorcycle enthusiast. Give them a try, you'll be better for it! read more