They work on my dirt bike and on my adventure bike. The people in parts and service is always…read more willing to help me look for anything I am inquiring about even if is something outside of their normal inventory or if I am trying to install a weird aftermarket accessory on my bike. Best service department in town.

I took my MT07 to Vickery Motorsports for a recall. Months later when I went to do my own oil…read morechange, the drain plug was stripped and the filter was so overtightened it caved in trying to remove it. They agreed to fix the drain plug, cool. Got the bike back -- now it's leaking oil. Took it to an independent shop for a look. What he found (pic attached): the helicoil they installed is visibly crooked, and there were still metal shavings sitting in the oil pan. Filter was overtightened again. Called Vickery to discuss. Their response was essentially "that was our best guy, he double checks everything" with no explanation for the shavings or the crooked repair. No offer to cover the cost of having another shop redo their work. Just said they wished I'd brought it back again (why would I?). Will never let them touch anything I own ever again and would recommend you do the same. Plenty of other great shops around.

I dropped my bike off on a Wednesday for a scheduled Thursday service to address an oil change,…read morecooling issues, and a noticeable thud/clunk in the front steering under braking. I received no updates or communication, so when I picked it up the following Monday, I assumed the work had been completed. At pickup, the staff experience was disappointing. The person who was supposed to assist me appeared to be on lunch and acted inconvenienced. After pulling up my account, he simply stated that the bike needed a head bearing and then said nothing further. There was no prior call to authorize this, and no attempt to explain the diagnosis. I told him that I would have approved the repair if they had contacted me. Instead, I was presented with a $1,000 bill for the service they claimed to have performed. What's most concerning is that no one explained what was done regarding the overheating issue--or if anything was done at all. Based on the lack of communication and the fact that the bike began overheating again on the ride home, I genuinely question whether any meaningful work was performed. It felt like the bike sat for five days with minimal effort beyond an initial diagnostic ride. I was told I could bring the bike back anytime, but given the experience, I declined and mentioned I would take it elsewhere. Later that day, I received a text from the General Manager, Bobby, stating he would speak with the technician and make things right. It has now been over a week with no follow-up. In my view, accountability starts at the top. When management doesn't follow through, it sets the tone for the entire operation. Unfortunately, this experience reflected a lack of communication, transparency, and customer care from start to finish.

After my initial complaint, Imperial Motorsports reached out by text and voicemail asking what they…read morecould do to address my concerns. I responded with a few basic questions regarding my service experience and could clearly see that my message was read. Despite clearly seeing the message, they still neglected to respond. It is disappointing when a dealership asks for feedback, only to stop communicating when straightforward questions are asked. Communication and follow-through remain a clear issue.

I wouldn't go anywhere else for my motorcycle repairs. Excellent customer service and fair pricing…read more. The owner really values his clients and it shows.

These guys are the real deal! I recently purchased an r1150rs and replaced the tires. Since it's a…read moreused bike I was looking for a smaller more personal shop. This is the place for my bike! Honest, timely and fair. What more could a bike lover ask for? Highly recommended!

Bought a vtx 1300r cheap knowing it needed some work. King and Tim both did a great job taking care…read moreof me, getting bike ready for a 1200 mile trip in June. Would recommend, fair prices, great work, nice people!

Friendly, knowledgeable, full service shop. Been taking my K9 Vstrom here for service for several…read moreyears now. Always done right, always on time. The guys have always been amenable to taking time to discuss issues and solutions. They always take time to answer questions, no matter how (probably) dumb it is.

Came to check out Black Friday. Tires are never on sale. Sigh. We looked at the helmet accessories…read moreand boots. Lots of apparel sale items. Associates were helpful. So many ebikes now. All upfront for you to choose from. Good prices and selection on helmets. You can definitely find something for the motorcycle enthusiast in your life - from models of bikes for stocking stuffers to higher priced items such as motorcycle bags and apparel.

Employees are very polite...... knowledgeable and acknowledged customers....5 $tars…read moreEthan at the back counter was very very helpful another 5 stars.

John at MotoFix is a master craftsman. He squeezed me in for a couple minor repairs earlier this…read moreyear. I've worked in lots of garages -- automobile and motorcycle -- and I have never seen anyone work like John. He is methodical AND quick. I watched as he did the repairs and I have never seen anyone follow good practices and recommendations like he did. His price was reasonable for average work, low for his work. I expect to lean much harder on John in the future. Superb work by a master mechanic.

My KDX was leaking transmission fluid into the combustion chamber, which requires splitting the…read morecase (on a KDX) to repair. I contacted John at Moto Fix and gave a rough estimate just for the seal replacement and suggested if I wanted to save on labor cost I could remove the engine from the bike myself and just bring the engine in if I felt comfortable with doing that, which I did. Since the engine had to be completely disassembled I told John to do a "top end" and anything else that needs repairs, just keep me posted. John kept me updated and informed every step of the way. John is very meticulous and I feel he gave my bike the same care as if he was working on his own bike which is why I went to him in the first place because I don't much trust the big bike dealers repair shops. It did take a little time for John to get it done as he had a lot going on and he is basically a one man show but it was well worth the wait. The final cost with all extra work was very reasonable and slightly less than I was expecting

This place is so great they are very trust worthy, and constantly keep me advised of anything in…read moreregards to my bikes. I never worry about any questions that I want to ask, they never put me off they get answers right away. Thank you Bloody Knuckles you guys rock !

Took my bagger in for new tires, Troy gave me a recommended brand I hadn't really considered but…read moreafter a bit of research on my end turned out to be the best for my riding along with a great value. Both Troy and Sam took the time to explain to me a few adjustments that improved my ride and performance. Highly recommended & trusted group in my opinion.

From my experience they don't really listen to your problems or just don't care…read more I had them press rear bearings for me and when they did they seated them incorrectly, costing me over $1000 having my wheel hub replaced as well as the 2 lyndall sprocket it chewed up in the process. My fault cause I brought them the bearings apparently. when all that it needed was a rotor spacer $4 part. Not sure how with all the experience in the building that couldn't be deduced... their response was " as long as the rotors not rubbing it's fine" it wasn't anymore cause they pressed the bearings incorrectly.... Still my fault cause I supplied the bearings.... Then they put in a 1250 kit on my sportster in which every gasket leaked atleast twice and I was given some grief at the fact that I wanted a bike that didn't leak from the owner and push back. On top of that I'd been chasing a noise they refused to actually pay attention to and just gave me the run around every time I dropped it off. only to find out doing my own due diligence the bolts they removed to install the kit aren't torqued to spec. I wasn't charged for any of the additional gaskets needed however for the one job my bike saw their shop atleast 5 times that summer, not counting the time I had to re drop it off cause they didn't complete the service I requested. I originally had a better review posted but I'm still leaking oil from my base gasket on the rear cylinder and I'm having to go through my bike and make sure bolts on the drive train are actually tight and I'm constantly wondering what care was taken re building my rocker box's and the other internal parts if I have bolts on the outside loose. Shops beautiful, summers nice. Other than that my experience wasn't great and as it's known for being performance driven I expected to be taken care of much better and I shouldn't have ever even had any push back to having my bike fixed properly.

Always professional and they all have a plethora of knowledge. Quality craftsman in all they do to…read moreyour bike. I appreciate the smaller shops as they really know how to treat their customers. Quality work, good prices and keep you up on progress. They have become my go to shop for all my repairs.