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    Bluewave Pools & Spas

    3.4 (59 reviews)
    Open 8:00 am - 4:00 pm
    Updated over 3 months ago

    Services - Bluewave Pools & Spas

    Pool installation

    Bluewave Pools & Spas Photos

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    Brian H.

    First off, you have a lot of choices in the valley to choose from when building a pool. We got 5 bids before electing to go with blue wave based on their design which aligned with our desires. However the rep we dealt with quit, and we had to reach out to the management to get assigned another rep who had to redo the entire bid. That should have been our first red flag. Fast forward 15 months, when our pool was finally filled. In that window we dealt with sub contractor after subcontractor who would show up unannounced or sometimes not when scheduled. Some of the subcontractors were upset either by the amount of work, or the lack of communication from Blue wave. Often times, I as the customer, would have to talk them down or explain exactly what work was to be done. Furthermore, once our pool was "complete" it took an additional 2 months for the correct salt cell (a Pentair product) that we had purchased to be installed rather than the salt system they tried to install (an unfamiliar brand). Luckily we reviewed our contact and bid and held them to the product they agreed to install. We've now had the pool for 1.5 years and have noticed tile cracking and breaking, cracks in the grout, several large cracks in the decking that they've attempted to repair--even before the pool was filled. Dealing with their warranty department has been a challenge to say the least. I've waited to write this review for along time hoping they would step up and take care of a customer, but that was wishful thinking. I'm glad people are happy with them, but I cannot say the same. I literally had to hold their feet to the fire to get things accomplished--and I'll likely have to do the same with their warranty department. Be careful with who you go with.

    This is how the treated our patio furniture!!

    Worst pool building experience we could have ever imagined. We broke ground in February. Builder promised we would done by July 4th...but it is November, and we still aren't complete. Do yourself a favor...stay away!

    John has managed to create a company that is a rare gem these days. When talking to John, you can see that his business is his passion and the amount that you spent on your pool doesn't change the quality and the attention you get from him and his staff. When we went in to Blue Wave ,my husband and I had a vision of designing a pool that could work for our young children and grow with them throughout the years. After the pool was completed we had a couple things that came up and Bluewave was quick to respond and get the problems fixed correctly. They kept everything organized and kept us in the loop as things got scheduled. On several occasions John came out himself to check on things and walk us through our concerns. Through this process he has become a great friend and Someone we trust.

    Lights

    Thank you for a pool we're going to enjoy for a long time. Steve made the process painless . Building a pool with supply chains interrupted was difficult. Over all we love the finish product. Pool is done by blue wave . Landscaping by tree brothers .

    Finished Pool
    Bryan B.

    We came to work with Blue wave through our home builder and lender. We loved the design and how they were willing to meet with us later in the evening as we couldn't meet under "normal" business hours. From the beginning they were very flexible with us on that. Were their issues, yes. We have built pools with other companies but I believe it was just the perfect storm right now. Pool builders are in such demand and trades just can't keep up. When we brought up our issues or concerns Cindy was quick to get us an answer and potential solutions for the problems. Our site super was Jason. He was our favorite person to work with in the whole process. He was a joy to talk with, always explained the process and what was going to happen next. He even got his supervisor involved (Shane) when needed. The pool came together great. It did take longer than promised (not uncommon right now) I worked in construction so I get it. We'd rather it not be rushed and get done right. All issues were fixed when brought up and we are very happy with the final outcome. Don't be afraid to use Blue Wave, they got the job done and we are very happy! To Cindy and Jason at Blue wave, a huge thank you!!!

    Just can't say enough! Highly recommend these folks. From start to finish nothing but professionalism. Our pool is beautiful, communication was excellent, as was response. Every single crew that came to our house was friendly, neat, courteous and did a phenomenal job. Thank you Steve for a great design that fit our backyard and its considerations, thank you John for over seeing and assisting us, thank you Shane for your promptness knowledge and of course to Michell for her communication and promptness. We have a perfect pool no issues of any kind. You can call the rest but you will end up with the best right here. I don't normally do reviews however when one is duly required whether positive or not, I will. These folks get a big 5 star from us. Now to get the yard completed. Oh Fun, almost done.

    The highest praise for Blue Wave Pools. Whether it is a repair on my pool or hot tub, I am ALWAYS confident the job is thoroughly completed and fairly priced. John and Ed 's work ethic is beyond compare.

    Lasted a couple years, was never installed correctly!!! Have to have the entire wall redone by a qualified mason.
    Kirk H.

    The stone on the pool wall and spa spillway started slowly falling off a couple years after install, just getting worse, now that I can see it, it was never attached to the wall with the thin set, just stacked and floating. Have to have it completely redone by a qualified mason contractor! Reached out to Blue Wave Pools years ago, and was told I needed to take it up with their contractor?

    Pool
    Lori G.

    Blue wave pools did an amazing job on our pool. They brought our ideas to life and designed a beautiful pool and a beautiful backyard. Wendy walked us through every step and was such a pleasure to work with. The owner was amazing and made sure we were satisfied.

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    7 years ago

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    Page 2 of 2

    Ask the Community - Bluewave Pools & Spas

    Review Highlights - Bluewave Pools & Spas

    John and his right hand woman Marsha have been excellent and have gone over and beyond to assist me with building our pool!

    Mentioned in 24 reviews

    Read more highlights

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    Island Life Pools & Spas

    Island Life Pools & Spas

    (168 reviews)

    The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

    A couple weeks ago, I needed my sand filter recharged. Island life responsive to my quote requests…read moreand many questions (who knew there were so many variables to a sand filter recharge?) In the end, they were also super flexible with my schedule and needs. They did a fantastic job and answered all my questions while here, even going so far as to explain all the parts and operation of the sand filter midway through the process. I appreciate all the help, flexibility and information!

    Bluewave Pools & Spas - poolservice - Updated May 2026

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