We had a great experience working with David and West Coast Pools for our pool project. From start…read moreto finish, everything was completed in a timely manner, and the team was professional, responsive, and easy to work with. As with any large project, there were a few issues that came up along the way. What impressed us most was how quickly and professionally they addressed our concerns. They took the time to make things right and ensured everything was completed to our standards, which we really appreciated. The finished pool looks fantastic, and we're very happy with the end result. Because of our positive experience, we've already referred them to friends and neighbors who are considering pool remodeling of their own. We wouldn't hesitate to recommend them to others looking for quality work and excellent customer service. It's hard to find a company that stands behind its work and truly cares about customer satisfaction, and this team did exactly that.

David and his team at WestCoast Pool Service and Repair were great to work with. They were…read moreprofessional, on time, and always checked in when arriving at my house, which I really appreciated. I had them do an acid wash, replace my pool and spa lights, clean the tile, and repair a small concrete patch. Everything turned out great and the whole process was smooth from start to finish. It's not always easy finding reliable pool service, but these guys delivered. I wouldn't hesitate to use them again and would definitely recommend them to anyone needing pool work done.

We recently completed a major pool remodel with Waterfall Pools and are very happy with the final…read moreresult. Our project included new pebble, tile, coping, plumbing upgrades, lighting, automation, and equipment. As with any large project, there were a few unexpected issues along the way, but Ensar was always responsive and worked with us to get them resolved. What impressed me most was that he continued to answer calls and texts after the project was completed and sent his team out whenever questions or concerns came up during startup. The finished pool looks amazing and completely transformed our backyard. I appreciate Ensar and his team's hard work and would recommend Waterfall Pools to anyone considering a pool remodel.

If you're looking for a pool contractor who combines elite craftsmanship with true professional…read moreintegrity, I cannot recommend Waterfall Pools enough. Our pool remodel turned out absolutely beautiful. From the initial estimate to the final inspection, the quality of the work was top-tier. We specifically chose travertine and mini pebble resurfacing, and the final result is stunning. What really sets Waterfall Pools apart is the owner, Ensar. His communication throughout the project was excellent, and his attention to detail is remarkable. There was a moment during the project where he personally inspected some of the coping and decking work; although it might have looked fine to an untrained eye, it wasn't up to his high standard. He immediately had his crew redo it to ensure it was perfect. That kind of integrity is rare. A few other highlights from our experience: Reliability: Ensar stuck exactly to the schedule he gave us, completing the project right on time. Professionalism: He is genuinely a nice guy who makes the entire construction process much less stressful. Transparency: The pricing was fair and transparent, with a clear progressive payment plan based on project phases. If you want the job done right by someone who actually cares about the finished product, Ensar and Waterfall Pools are the way to go. 100% recommend them!

I've gone through quite a few pool people. And I cannot say enough about mark. And lucky I have…read moreWoody, as my pool man, they communicate, they show app on time. Pricing is fair. Mark also resurfaced our pool and did an amazing job kept in touch throughout the whole process, to let us know when it would be done. And it was done on time, and it was done well. And Woody, we communicate if there's an issue with the weather or anything that needs to be looked at. He's one of the nicest people. I've ever met. He's always got a great attitude. He takes his time and always does a great job. I really appreciate it, and I'm grateful to both. It's one less thing on my plate, and to have it done, right every time means a lot.Thank you for the great service mark and woody

Amazing!!!! I tried for 3 months and wasted $$$$$...then Mark Moraga sent me George and now its a…read morebeautiful pool. The best it has been in a VERY long time. Mark and George are super nice and professional and I highly recommend them to all. ​

8/25/24 "I love the smell of chlorine (napalm) in the morning... it smells like victory! LoL…read more IYKYK It's located (nearest cross street) Philadelphia & Central) in Chino, we sauntered on a lazy Sunday afternoon & there were a few customs being helped. John was the person assisting us find a proper pool vacuum. At least they had 3 kinds. He was knowledgeable & courteous. Within minutes we purchased one & we're on our way, quick & painless. Most items are fairly priced but pricier than most.

I came in here new to the pool scene first home and the customer service here was amazing. The…read morestaff and manager of this store were very knowledgeable and helped me with my pools needs !!! I'd definitely come back.

Quick to sign a contract and collect when finished but terrible trying to get them to respond when…read morea problem arises. Pool lights no longer work and can get no response regardless of phone calls and text messages.

I have held off doing a review of this builder for a LONG time…read more We had issues with the deck almost immediately, which in fairness they compensated me for, however the deck still is an issue after doing an overlay. Now we have rebar coming through! Stacked stone is loose and coming off in many areas. Pool is only 5 years old. With the results that I got I would have been better off doing owner builder and just hiring the subs myself. The owner was never there! Pool was actually built in the wrong spot, then he wanted to charge me more for the extra concrete needed !

Rob was very honest and got the job done on a short notice. I would recommend you us his services…read morefor any pool repairs.

Information was very forthcoming, everything in the contract was clear. The pricing was reasonable…read morefor the quality work that was completed. The work was done in a timely manner, they arrived on schedule, very respectful, professional and I appreciated workers cleaning up all debris. If I had any questions they were answered promptly. Communication was very easy. I will definitely continue to work with them for future projects. I love the results of the mini pebble and the pool light! Sean is very friendly and professional, explained everything to me since we converted my pool to salt water as well. He made sure that I knew exactly how to run the system on my own by walking me through it. He definitely went and above and beyond.

I'm not someone who leaves reviews often, but Johnny Hernandez and Just Pools & Spas earned this…read moreone. If you're reading this, there's a good chance you're exactly where I was a few weeks ago getting quotes, comparing contractors, reading every review you can find, and wondering who's actually being honest with you. Pool renovations aren't cheap. When I started getting estimates, it felt like every company wanted to turn my pool resurfacing project into a complete backyard renovation. I would ask about resurfacing the pool and somehow end up with a quote to replace half the yard. Some of the estimates I received were two to three times higher than what I ended up paying. Then I met Johnny. What I appreciated right away was that he wasn't trying to sell me on everything possible. He actually took the time to explain what needed to be fixed, what could stay, and what would just be a waste of money. There were multiple things other companies wanted to replace that Johnny told me were perfectly fine. That was the moment I felt like I found someone I could trust. Honestly, it felt less like talking to a salesman and more like talking to someone who genuinely wanted us to make the right decision. Once the project started, everything happened exactly the way he said it would. Every morning around 7 a.m. the crew was there and ready to work. No delays. No disappearing acts. No excuses. No surprise phone calls telling me I suddenly needed to spend thousands more because they "found something." They took our old rough, itchy fiberglass pool and completely transformed it into an Aqua White mini pebble finish that looks incredible. The water color is beautiful, the finish feels amazing, and it honestly feels like a completely different pool. What impressed me most wasn't just the finished product, it was the integrity throughout the entire process. In a world where it feels like everyone is trying to squeeze every last dollar out of you, Johnny was the exact opposite. He treated our project like it was his own and treated our money with respect. The project was completed in less than a week, the quality was excellent, the communication was great, and the final bill was exactly what we agreed on. If you're on the fence, my advice is simple: get whatever quotes you want, but make sure Johnny is one of them. I did the shopping around. I asked the questions. I compared the numbers. Looking back, choosing Just Pools & Spas was one of the easiest decisions we made. Thank you Johnny and the entire team. You guys absolutely crushed it.

Stored chemicals on property when told not store on rental property…read more Pool sweep broke and laying next to house. Told tentant but POOL SERVICE PAYED AND HIRED BY MGT COMPANY. The should have notified wright property mgt company.not tentants.

Great experience from start to finish. We got multiple quotes for pebble, and since I'm very picky…read moreand focused on quality, I did a lot of research. Diana was always fair, honest, and easy to communicate with. Her family has 30 years of experience in the industry, and her guidance gave us confidence throughout the process. She wasn't the cheapest, but the quality, communication, and professionalism made it worth it. This is a huge investment, so don't base your decision on price alone. One of the best contractors out there -- highly recommend to family and friends. Thank you MB and Diana B.!

Had the our pool replastered and it turned out great. The crews were courteous and answered all my…read morequestions on the procedures. Diana and her Dad, Manuel were great to work with. We went with the White mini pebblecote with added Abalone for sparkle.