1. Exclusive Awnings

    0

    Norco, CA

    Exclusive Awnings

    4.8 (71 reviews)
    Closed • 8:30 am - 5:00 pm

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    Response time

    3 hours

    Response rate

    100%

    Services - Exclusive Awnings

    Awnings

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    Such POOR sewing!

    My experience did not at all match up with the ratings on line. I am SO DISAPPOINTED! Mario, the sales rep was courteous and helpful. Jose, the installer (and helper) would have been good too. The owner, not so much. The quality of sewing on the awnings was TERRIBLE!!! Red awning fabric with bunched up white thread, uneven stitches, sewn off the binding on the scallops. Sewing errors should be corrected, not just passed off. Zig zag stitches aren't that hard to sew. I am out weeks of time, as well as a full day waiting for installation and now I have to start over with a new company. Owner not even apologetic!!! At least I got my money back.

    Paul H.

    My wife and I wanted some awnings over our backyard windows. Mario responded and came to our home right away. We had planned on getting more estimates but were so impressed by Mario that we went with him. He and his crew, Juan and another gentleman who's name I can't remember, came before the appointed time and promptly got to work. They did a great job. Mario and his crew actually waited for me to get home, even though my wife had already paid them, to make sure that we were both satisfied. We love our new awnings and highly recommend Exclusive Awnings! Eatmos muy contentos con el servicio que nos dio Mario de Exclusive Awnings. Mario nos dio un precio competitivo. Instalo todo a tiempo y sin problemas. Y se aseguro de que estuvieramos satisfechos con su trabajo. Recomendamos a Exclusive Awnings!

    Awning installed over front bedroom window.
    Alease T.

    Quick turnaround from quote to install. Reasonably priced in comparison to other companies. Mario was thorough and informative. They have a vast selection of colors to choose from. The original day of install, there was an issue with the fabric. The awning issue was quickly corrected and they were back out 2 days later to complete the installation.

    I had a great experience with exclusive awnings. I called for an estimate. They sent a salesman out the next day. Mario was so helpful and knowledgeable. His quote for my retractable awning was lower than everyone else. that's how I learned that Sunsetter awnings is a complete rip off. Mario's quote was half the price! I tend to trust most businesses in the city of Norco. Exclusive awnings did not disappoint. Only 2 weeks later they called to schedule installation! they sent two guys out the next day, and an hour and a half later they were done. They even wired the awning into my home so the cord isn't hanging down to an outlet. I didn't know that could be done, because Sunsetter was only offering to have a cord hang down my house...yuk. I highly recommend Exclusive awnings. Thankyou for a job well done.

    West side of house
    David P.

    Excellent service, very competitive pricing. Maria and her team took the time to understand my requirements for fixed awnings on the west side of my house. The project was completed in a very timely manner and we are extremely happy with the results.

    Canopy on our outdoor pergola

    I got 3 quotes from different companies and Exclusive Awnings beat them all. From the reception Areli to Mario and Jose it was a pleasure meeting them. They were very helpful and very knowledgeable. Mario gave me some good suggestions and offered me the best price! Exclusive Awnings were up front and honest with me which I truly appreciated! They told me how long it would take and they were spot on. Their work was amazing and we definitely would recommend Exclusive Awnings. I plan on using them for other projects that they provide.

    I purchased my awning in August of 2023. I always wait awhile before I review a product. I purchased an electric retractble awning with a roll down screen in the front and a wind sensor for automatic closure when it gets too windy. I strongly recommend that if you can afford a few of the extras like the roll down front screen or the wind sensors to get it... it's well worth the price. I absolutely love it! I worked with Maria and she is fantastic! I got a quote quickly and install went smoothly. Her install team did a great job. This product has high quality fabrics and the company has a great selection. I would highly recommend them.

    4 panels of drapes with two on each side and one long automatic blind.

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    1st class professional service. Great work, great service, great employees. Also pricing was very competitive, highly recommended !

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    2 years ago

    So far, they have been great. The project is under construction but they are attentive to my calls.

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    Ask the Community - Exclusive Awnings

    Do you serve Chino Hills?

    Hello Leticia, Yes, we serve Chino Hills and the surrounding areas. Feel free to send us a message… 

    Do you serve the Pomona area?

    Good morning, Thank you for your interest in our Awning & Shades services. We do service Pomona and its surrounding areas, please send us a message or feel free to contact… 

    View All 3 Questions

    Review Highlights - Exclusive Awnings

    “Mario came to the house and measured the windows in question and showed me their thick binder of cloth examples.”

    Mentioned in 28 reviews

    Read more highlights

    Affordable Awning Company - Cool, Protect and Beautify your Home

    Affordable Awning Company

    (113 reviews)

    Extremely Disappointed - Warranty Ignored Despite Multiple Follow-Ups…read more I'm genuinely disappointed that I have to leave this review just to try and get a response. In 2023, I purchased a large custom awning for my backyard, paying over $13,000. I was told it came with a warranty, which was one of the main reasons I chose this company. In April 2024, I noticed one of the corners had started tearing. I called the company immediately. The receptionist, Pam, mentioned she was retiring and gave me John's direct number. When I spoke with John, he said he needed to verify my warranty. A few days later, he confirmed it and told me that Brian would be contacting me to take care of the issue. I spoke with Brian on May 6 and even included a screenshot of our conversation. Since then, I've followed up multiple times via phone and text. He promised to schedule a tarp pickup--but never showed up. No updates, no calls back. Completely unreliable. As a repeat customer--having purchased not one but two awnings from this company--I expected better. The quality of their work is good, but that means nothing if they disappear the moment you need warranty support. If you're considering working with this company, be warned: they may deliver a great product, but if something goes wrong, you're on your own. The lack of communication and accountability is incredibly frustrating and unprofessional. I truly hope this review gets their attention, because I'd still like to see this handled the right way. If the company makes this right, I will gladly remove this review. But as of now, I cannot recommend them.

    Excellent quality and workmanship. Priced well and the installers were professional and neat.read more

    MG Awnings & Patios - Before the job was complete

    MG Awnings & Patios

    (57 reviews)

    I'm writing this after giving Mario multiple chances over several projects. We've hired him two…read moretimes for three patios now -- and every single job has had the same pattern: great communication at the start, quick to collect payment, and then a slow and frustrating decline in responsiveness and reliability. First and Second Patios (2023-2024) Mario initially quoted well and seemed easy to work with. But both projects ran behind schedule. He measured wrong on the first patio cover, used visible conduit without asking, and talked us out of gutters that later caused drainage issues. On the second patio, even after giving him a two-month lead time before a big event at our house, the job was only half finished when guests arrived. He did eventually complete them, but only after multiple calls, texts, and follow-ups. Third Patio (2025) This one has been a nightmare. We paid him a deposit in early June 2025 for what was supposed to be a simple project. From there, it was endless chasing -- days, then weeks, of messages like "tomorrow," "let you know soon," and "2 or 3 days." He stopped taking calls, ignored texts, and pushed the project off repeatedly. When he finally resurfaced, he said he couldn't get the material and the price had suddenly doubled from $4,000 to $8,000 without explanation. When we refused and asked for a refund, he promised to return the deposit in 30 business days -- that deadline passed long ago. Still no refund, only excuses about being "stuck with material" or "waiting on the company." Mario is personable and friendly at first, but once he has your money, everything slows down. His pricing looks attractive, but the delays, errors, and lack of accountability make it costly in the end. I wanted to give him the benefit of the doubt -- three times -- but after this last experience, I can't recommend MG Awning Services to anyone. I know people reading this will ask then why did you go back to him and as I stated, we wanted to give him a chance and he was very convincing that the issues wouldn't repeat themselves. My goal was to get him to come in and also correct the issues w/ the existing patios that we have noticed but nothing. His address here says San Jacinto but his invoices states that he is in Stanton California. Mario, if you're reading this -- please do the right thing and return our payment.

    Consumers beware. The owner of this company, Mario had agreed in April 2025 to install 3 more patio…read morecovers for us. This process has taken 8 months and we still only have 1 out of 3 patio covers completed. Mario will not answer text message or phone calls for weeks and then will contact us stating that the patio covers are still not available from the manufacturer and even asked us for an additional $2300 from the original contract agreement stating "he under bid the project" we now have had to hire someone else to finish our patios. Please stay away from this company

    Excellence Awning Service - Retractable arms that can be adjusted based on the amount of shade I want

    Excellence Awning Service

    (67 reviews)

    I had a great experience working with Excellence Awning. Communication was fast and clear from the…read morestart, and they were able to schedule and complete the work much quicker than I expected. They were patient in answering questions and explaining options, and the installation itself was smooth and well organized. The crew was professional, respectful, and clearly experienced. Everything was installed cleanly and looks great. Overall, I'm very pleased with both the service and the final result. It's refreshing to work with a company that's reliable, fair, and takes pride in their work. I would definitely recommend Excellence Awning to anyone considering a new awning.

    Excellence Awning truly lives up to their name. I did quite a bit of research before calling them…read moreand I am very happy with the results. From the very beginning, they were extremely responsive and communicative, with a turnaround time that was impressively fast. I spoke with several other awning vendors for comparison, and Excellence Awning was very reasonably priced without compromising quality. They took the time to answer all of my questions clearly and professionally, which made the entire process feel easy and stress-free. During installation, the team was punctual, courteous, and highly professional. Everything was done efficiently and with great attention to detail. The end result looks fantastic, and I couldn't be happier with the awning. It's clear they care about both their work and their customers. I highly recommend Excellence Awning to anyone looking for quality, professionalism, and great value.

    Exclusive Awnings - awnings - Updated October 2026

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