Installers were on time and completed replacement of fabric on older awning and installed new…read moremotorized awning in three hours. Wiring was routed cleanly.

Hello Accent Awings. Our household was pleased with the…read moreentirety of your service to us, beginning with the sale rep, Shaun Moore. He was professional and committed to the price quote he gave us for awning fabric replacement. Also, the replacement date given was honest & then, gratefully, earlier than projected. Three weeks was the approximate time to receive the quality fabric ordered. The installation crew arrived close to the time of day promised, and the job was done quickly and professionally. The two-man's lead person was courteous and undisturbed by any questions posed to him by us. Please thank your staff from us. Our final statement would be that, in this time of high costs, your price quote was fair and what we could afford. If we wish to purchase another awning, your company will be our first call for a quote. We were highly satisfied.

After meeting with Adam and several other contractors, I decided to go with Patio Guy not only…read morebecause of his five-star rating, but several other factors that were important to me (and probably you as well): 1) He could deliver and install my new cover within a week vs. the other guys taking months; 2) I wasn't limited to just the AlumaWood product (which wasn't modern enough for me), and (3) his price to install with an upgraded cover (insulated) was far below his competitors constrained by higher overhead and slower delivery times. I ended up selecting a Duralum cover that his company also offers, and I'm glad I did. It's just the look I was going for. I was also impressed with Adam's business model, which is built on quality and efficiency at a very reasonable price without cutting corners or sacrificing customer service. Now for the best part: A guy named Brody, his lead installer. In addition to being a super nice guy, his work is meticulous. The back of my home isn't linear, so there are bump-outs and protrusions, making the installation more difficult and time consuming. This wasn't the slightest challenge for Brody and his team. The finished product is snuggled tightly against my stucco and professionally sealed on the roof to prevent any water dripping through when it rains. I watched him work, measuring and cutting the aluminum to match my home so the fit and finish is far greater than I imagined. As you can tell from the photos, I still have work to do (concrete coating, fence repairs, etc.) to match the beauty of my new cover.

Just had new patio completed from Patio Guy and could not be happier. From start to finish Adam,…read moreBrody and team were tremendous! Online quote was simple and easy to follow. Adam came down next day for a detailed quote and Brody and team build new patio up in less than two days a couple weeks later. Would have been one day but they had to remove my old leaking patio otherwise it would have been one day job. 40 ft × 11 ft are dimensions for new patio which adds significant amount of usable patio space for us. Only regret is that I didn't do this years ago. Price, professionalism, communication, demo, build and clean up were all amazing. Highly recommended and would absolutely use again.

We recently had an amazing experience with Where Shade Is Made in Anaheim and I wanted to share…read more A couple of years ago we had awnings installed by another company. During the recent windstorm we forgot to retract the awning and it was damaged. I first called the original installer, and unfortunately the experience was very disappointing. The first thing they told us was that the damage wouldn't be covered because we didn't retract it during the wind storm, and the customer service was extremely rude. It also reminded me how difficult it was working with them in the first place, they gave us the runaround for almost 6 months before the original installation. After that, I reached out to Where Shade Is Made, and the difference was night and day. I spoke directly with the owner, who assured me I would get a call Monday morning to schedule the repair. Sure enough, Monday morning I received a call from Jimmy their GM, and from that point on everything was smooth and professional. By the very next day our shade was repaired and working perfectly again. Even better, Jimmy let us know that the repair didn't require as much work as originally expected, which actually made the final cost lower than the quote. That kind of honesty and customer service is rare these days. Thank you Where Shade Is Made for the amazing service. I truly appreciate the professionalism and quick turnaround. I would absolutely recommend them to all my friends and family.

It's no accident this company has such wonderful reviews. We had an excellent experience from start…read moreto finish. John initially came out to show us our options for a large retractable awning. He was extremely knowledgeable, not pushy, and prices were lower than any other company that bid the project. Promised timeline was kept. Installation was seamless. Jose, Javier, and Sam did the install. They were very professional, tidy, and had great craftsmanship. Will definitely use this company again for any future projects.

I had seen ads for The Awning Company for many years but didn't think too much about them until I…read morerealized that my custom front door, was taking the full heat and sun in the afternoon causing the wood on the door to fade and the hardware to get so hot you couldn't touch it. My sister recommended an awning, and I immediately thought of The Awning Company. I called them and Tony came out, introduced me to some great fabric choices. I couldn't resist! I chose a gorgeous Terra Cotta color and after 6 weeks I had a shade for my front and back patio doors. What a difference! I wish I had thought about an awning a few years ago. I was satisfied all of the way through the process. From my representative to the installation of my awnings, I am so pleased. Such an easy company to work with, and the awnings deserve awards for quality and beauty! (My front door thanks you). It keeps the area cooler and the awning on my patio door keeps the morning sun from heating up the family room. I recommend this company to anyone who wants to add beauty, color, and shade to any window at a great price! So easy and rewarding, I would do it again in a heartbeat!!

So far so good! The Awning Company was a referral from a…read morevery trusted friend and neighbor. Received an instant quote today and placed my order. Very professional company. Top-notch sales rep, Preston. 4-6 week delivery/installment projected. Looking forward to the great upgrade their product & service will bring to my home/home life. Don

Update: Daniel arrived early and got right to work! They…read moreanticipated a three hour install but it was only an hour and a half or so. They did a great job with install and clean up and I'm really excited to be able to use my retractable screen! So far, yes! Today's install day. I will post after pictures when they're done and update my review.

I actually shopped around quite a bit before choosing them, and I'm really glad I did. Their…read morepricing was fair, but more importantly they were the most responsive and easy to work with from the start. I reached out about an awning for our patio and they got back to me quickly, answered all my questions, and didn't try to upsell me at all. Really nice selection to choose from too. The install was smooth, they showed up on time, and cleaned everything up after. Totally recommend these guys!

Extremely Disappointed - Warranty Ignored Despite Multiple Follow-Ups…read more I'm genuinely disappointed that I have to leave this review just to try and get a response. In 2023, I purchased a large custom awning for my backyard, paying over $13,000. I was told it came with a warranty, which was one of the main reasons I chose this company. In April 2024, I noticed one of the corners had started tearing. I called the company immediately. The receptionist, Pam, mentioned she was retiring and gave me John's direct number. When I spoke with John, he said he needed to verify my warranty. A few days later, he confirmed it and told me that Brian would be contacting me to take care of the issue. I spoke with Brian on May 6 and even included a screenshot of our conversation. Since then, I've followed up multiple times via phone and text. He promised to schedule a tarp pickup--but never showed up. No updates, no calls back. Completely unreliable. As a repeat customer--having purchased not one but two awnings from this company--I expected better. The quality of their work is good, but that means nothing if they disappear the moment you need warranty support. If you're considering working with this company, be warned: they may deliver a great product, but if something goes wrong, you're on your own. The lack of communication and accountability is incredibly frustrating and unprofessional. I truly hope this review gets their attention, because I'd still like to see this handled the right way. If the company makes this right, I will gladly remove this review. But as of now, I cannot recommend them.

Excellent quality and workmanship. Priced well and the installers were professional and neat.read more

I had a great experience working with Excellence Awning. Communication was fast and clear from the…read morestart, and they were able to schedule and complete the work much quicker than I expected. They were patient in answering questions and explaining options, and the installation itself was smooth and well organized. The crew was professional, respectful, and clearly experienced. Everything was installed cleanly and looks great. Overall, I'm very pleased with both the service and the final result. It's refreshing to work with a company that's reliable, fair, and takes pride in their work. I would definitely recommend Excellence Awning to anyone considering a new awning.

Excellence Awning truly lives up to their name. I did quite a bit of research before calling them…read moreand I am very happy with the results. From the very beginning, they were extremely responsive and communicative, with a turnaround time that was impressively fast. I spoke with several other awning vendors for comparison, and Excellence Awning was very reasonably priced without compromising quality. They took the time to answer all of my questions clearly and professionally, which made the entire process feel easy and stress-free. During installation, the team was punctual, courteous, and highly professional. Everything was done efficiently and with great attention to detail. The end result looks fantastic, and I couldn't be happier with the awning. It's clear they care about both their work and their customers. I highly recommend Excellence Awning to anyone looking for quality, professionalism, and great value.

Update: Shortly after my review where I gave them 1 star they came out and repaired the spot on…read moreroof of patio cover that was causing the leak. It has rained since and it no longer leaks. I appreciate the fact that they came and did the repair. Still happy with the overall look of patio cover.

Since my last update the team at Valley Patios - Palm Desert, which is their corporate location,…read morehas sent teams out multiple times to review and correct all of our issues. Following the recent rain storms we no longer experience any leaks, our electrical concern has been resolved, and better sealant has been applied to correct the wet wall concern. Tammy & Andy were exceptionally helpful and communicative throughout the repairs and I can at last say that we are satisfied with our purchase.