1. Blue Horizon Pool Company

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Concord, CA

Blue Horizon Pool Company

5.0 (2 reviews)
Open • 6:00 am - 6:00 pm

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Services - Blue Horizon Pool Company

Pool chemical testing and balancing

Pool draining

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3 months ago

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Jeremy C.

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4 months ago

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Pool Whip Pros

Pool Whip Pros

(147 reviews)

This review is long overdue! I can't recommend Pool Whip Pros enough! Wesley, Paulina, and the…read moreentire team were absolutely amazing. They helped care for my 88 year-old mom's pool and she was very particular about who worked on her home. Wesley & the team handled everything with so much patience, kindness, a great sense of humor, and respect. He earned her trust by consistently doing outstanding work, and just being an understanding and kind human. What I appreciated most about Wesley was his honesty and integrity. From the beginning, he was upfront that sometimes a company and a customer just aren't the right fit, and that he also has a business and his employees to protect. I respected that because he wasn't just telling us what we wanted to hear. Instead, he worked with us every step of the way to make sure it was the right fit, and he absolutely delivered. We had actually been over-treating the pool ourselves, and it had gotten out of balance. The Pool Whip Pros team quickly identified the problem, got everything back on track, and had the pool looking beautiful again. Their extensive knowledge and expertise were obvious. Beyond the excellent pool care, they were always responsive, reliable, and genuinely cared about providing great service. It's rare to find a company that's both incredibly skilled and made up of such good people. Thank you, Wesley, Paulina, and the entire Pool Whip Pros team. You made a stressful situation so much easier for our family, and I wouldn't hesitate to recommend you to anyone looking for an honest, knowledgeable, and trustworthy pool service. Thanks for everything!!!

We switched our weekly pool maintenance service to Pool Whip a few months ago and have been very…read moresatisfied with the service. Mitchell, the lead technician, is extremely professional and courteous. We are first time pool owners and had many questions about the pool. Mitchell always listens to our questions and methodically answers them. We are very impressed with his knowledge and guidance on pool equipment. When calling Pool Whip, Paulina answers the calls. She is also extremely professional and courteous. I would highly recommend Pool Whip Pros.

Clear Waters Swimming Pool & Spa Service - Water bill $1100

Clear Waters Swimming Pool & Spa Service

(65 reviews)

Gabe and his team have been excellent in taking care of our pool each week. We found Gabe after…read morebeing frustrated with the unreliability of our previous pool company and we are SO glad that we switched. Gabe is a hard worker and treats our pool as if it was his own. Being first time pool owners, we trust him completely and can go to him with additional questions as they arise. We receive a weekly report after each service (see photos). Thank you Gabe for keeping our pool clean and running well!

We had ongoing issues with Gabe not showing up on Fridays, our scheduled day. I was regularly…read morechecking in to ask why he hadn't come. His email reports are really helpful, but they also make it obvious when he hasn't shown up for a month and you're still being billed. Eventually four weeks went by where we were billed and it was clear no one had serviced our pool. He called it a scheduling hiccup in the system. For a long time I told him I suspected a leak. Our water line was always low and we were constantly refilling, even when it wasn't hot. The hot tub was always green and never clear. He never seemed to scrub it, just added more chemicals. I understand he's not a pool repair guy, but he knows the equipment better than we do, and we kept saying, "Please let us know if there's something we need to do." He replaced parts that didn't solve the problem and billed us for them anyway. Things improved for a while. Then the hot tub went green again, and he said he needed to switch the valves around. After that, we suddenly started losing a ton of water. I told him I was worried, and he said he'd come check it out, but with no date or time, and he often didn't show when he said he would. That was the last straw. When I'd asked if there was anything we needed to do after his visit, he said no, just take it out of service mode. We let Gabe go and hired a referred pool service, who identified the leak within 15 minutes. It turned out the valve pipes had been switched, and we were pouring water into our backyard. $1,100 water bill later, with a quick pipe fix, our pool issues are solved after 2 1/2 years. I just want people to know the five-star service doesn't seem to be consistent across clients.

Bay Area Pool Experts

Bay Area Pool Experts

(7 reviews)

Had an issue with our current pool company so called Marcus to see if he'd be willing to step in…read moreand assess the situation. He could hear the stress in my voice and offered to come over, outside of business hours, to put our minds at ease. When he showed up, he was kind, prepared, informative, respectful, and reassuring. Not only did he address our current concern, he brought something else to our attention that needed service. We paid over $500 for a pool inspection and the inspector didn't indicate that this unexpected expense would be in our future. Not only did he express concern, he was able to back his claims. He said our pool filter cartridges needed to be replaced and we asked "how do you know?" He said the filtration system has a louder than normal, high pitched sound, that will go away when the cartridges are replaced. My husband and I were like ehhhh and he offered to show us. In his regular clothes, he manually opened the filter and pulled out one of the cartridges. They were filthy! Discolored and beyond their usable age. He said he could be back in two days to replace them. We decided to hire him for the job. He was prompt, swift, and did not try to upsell us on a high end filter that has the same lifespan as the generic ones. I asked him about other repairs that may be needed and he simply said "these are all nonissues, just relax and enjoy your pool." We appreciate his honesty, kindness, and willingness to bring issues to our attention that we would have otherwise not been privy too. I 1000000% recommend him for pool repairs. He's such a nice, honest guy to work with!

The absolute best pool service I have ever used. Previous company allowed staining to start forming…read moreon the walls of the pool. Even after offering to pay extra they could not get the stains out or tell me what was wrong with the pool. One call to the experts and i knew they were the right company. It only took two trips before the staining was completely gone. They went above and beyond to make sure the staining was gone and would not return. Always on time, and always given detailed invoices. Friendly service and competitive pricing. I would reccomend the experts to anyone who has a pool. They saved my pool. THANK YOU BAY AREA POOL EXPERTS!

Blue Horizon Pool Company - poolcleaners - Updated October 2026

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