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    Tiki Tom Pools

    5.0 (1 review)
    Closed 9:00 am - 4:00 pm

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    Services - Tiki Tom Pools

    Pool installation

    Pool remodeling

    Pool repair

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    1 year ago

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    At Your Door Pool Service

    At Your Door Pool Service

    4.7
    (132 reviews)

    I am giving 5 Star Performance, Service, Communication, Value Review based on my experience working…read morewith Carlos, Lorenzo, Manny, Jameson and Jermaine, who is the owner of this " At your Door Pool Service" company. We are new in owning a pool and hired a local pool service company in October 2025 here in Oakley. We are also new in the area so I rely heavily on Yelp and that is how I conduct business reviewing every details of people who used any company in the area. Yelp is super helpful but often times you will never know unless you work with them. I have a local Oakley pool company that started in October and not happy with their performance and service so after 3 months of test driving their performance, I let go of them and started with At Your Door Pool Service on the second week of January. I have been calling Carlos At your Door Pool Service company since October 2025. But because I would like to support a local Oakley pool company, I went ahead with that local Oakley company; however after 3 months, I was displeased with their performance and service. I called Carlos and asked more questions. Carlos always pick up my call and answer my questions. He is really patient, experience in responding to my detail questions. I should have hired this pool company first before supporting/hiring the Oakley pool local company. The first agenda prior to transitioning to this pool company is assessment of Lorenzo on the condition of our pool and I was able to meet Lorenzo and asked questions. You can asses his knowledge on pool as he answered all my questions. Lorenzo is very good at what he is doing. He also set the fountain timer for 15 minutes daily ensuring that water cycle is good. Then the following week on a Friday last week was a regular cleaning by Jameson. Although, I did not meet Jameson after the cleaning he sent a text message update. Then I bought a Polaris Robotic cleaning machine and put a deposit by mistake in text message link. Manny came over to explain details on how the cleaner works and explain the different functions of the machine. Manny also went over on the pairing the App to my phone. Although, in the beginning I was not sure if the Polaris is really for me to buy and not sure if the amount is worth since it is expensive. I decided to buy it and Manny delivered it at home. Manny open the box and showed me all features without using it inside the pool. Then after seeing it, I was not sure to buy it. So if you are not sure to buy don't open the box as per Jermain you can't return the Polaris Robotic machine once the box is open as they can't accept an open box and they will pay a penalty if it will be returned. So I told Jermain, the Polaris machine is not used, the box is open though. My recommendation for Polaris company is to have a demo machine free to their distributor like At Your Door Pool Service. Polaris return Policy sucks as I mentioned to Jermain. I will not deduct that 5 Star for this pool company as it has nothing to do with their Service. Looking forward to partnering with this team! Thank you At Your Door Pool Service! Kind regards, Cora

    My pool filter pot decided to start leaking badly on Memorial Day weekend. Jermaine got me a…read morereplacement filter pot a couple days later that was a direct replacement. I'd recommend At Your Door Pool Service to anyone needing service and parts. I'll be looking to them to upgrade my pump and heater probably soon. Thanks again. I appreciate you guys.

    Quality Pool & Construction Inc

    Quality Pool & Construction Inc

    4.8
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    We are so grateful that Nino took on our emergency situation we had with our pool skimmer that got…read moredamaged during the concrete demo. He was a little nervous to take it on because we have a vinyl liner pool, but because he seen our situation and knew we needed help asap, he did not hesitate. He got on the phone with his connections and found us a new skimmer that happened to be in concord. He left and returned within an hour with the new skimmer. Right there the trust was solid. For him to purchase it without us giving him money was awesome. Nino filled us in on how everything was going to go and the new skimmer and water lines are fixed and back up. We so appreciate Quality Pool & Construction & highly recommended "Nino"!. Alex & Shawnna Novoa

    Beyond Grateful - These Guys Are Pool Perfectionists!…read more After a nightmare experience with a previous pool contractor, we were left with serious issues--steel showing through the pool shell, a poorly constructed wall between the spa and main pool that was far too narrow, no autofill, and a general sense of disappointment. Enter Chris, Nino, and their extraordinary crew--and everything changed. From day one, they approached our project with a level of professionalism, precision, and pride that you just don't see often. They corrected every single deficiency from the previous job and turned our backyard into the beautiful oasis we originally dreamed of. Their attention to detail is unmatched. They rebuilt the problematic areas with care and craftsmanship, finished the pool with a stunning pebble-type surface, and then installed gorgeous white limestone all around the pool deck--which they thoughtfully sealed to preserve its beauty. The final result is nothing short of spectacular. Watching them work was like watching a well-oiled machine. These are not just contractors--they're artists and perfectionists who genuinely care about the outcome. And they're reasonably priced..Very fair! If you're looking for a pool contractor who will do the job right the first time--or even fix someone else's mess--Chris and Nino are the team to call. I cannot recommend them highly enough. They gave us a pool we absolutely love, and peace of mind we didn't think was possible after our earlier experience. This is one of those rare moments when 5 stars just don't feel like enough.

    Tiki Tom Pools - poolservice - Updated July 2026

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