I am giving 5 Star Performance, Service, Communication, Value Review based on my experience working…read morewith Carlos, Lorenzo, Manny, Jameson and Jermaine, who is the owner of this " At your Door Pool Service" company. We are new in owning a pool and hired a local pool service company in October 2025 here in Oakley. We are also new in the area so I rely heavily on Yelp and that is how I conduct business reviewing every details of people who used any company in the area. Yelp is super helpful but often times you will never know unless you work with them. I have a local Oakley pool company that started in October and not happy with their performance and service so after 3 months of test driving their performance, I let go of them and started with At Your Door Pool Service on the second week of January. I have been calling Carlos At your Door Pool Service company since October 2025. But because I would like to support a local Oakley pool company, I went ahead with that local Oakley company; however after 3 months, I was displeased with their performance and service. I called Carlos and asked more questions. Carlos always pick up my call and answer my questions. He is really patient, experience in responding to my detail questions. I should have hired this pool company first before supporting/hiring the Oakley pool local company. The first agenda prior to transitioning to this pool company is assessment of Lorenzo on the condition of our pool and I was able to meet Lorenzo and asked questions. You can asses his knowledge on pool as he answered all my questions. Lorenzo is very good at what he is doing. He also set the fountain timer for 15 minutes daily ensuring that water cycle is good. Then the following week on a Friday last week was a regular cleaning by Jameson. Although, I did not meet Jameson after the cleaning he sent a text message update. Then I bought a Polaris Robotic cleaning machine and put a deposit by mistake in text message link. Manny came over to explain details on how the cleaner works and explain the different functions of the machine. Manny also went over on the pairing the App to my phone. Although, in the beginning I was not sure if the Polaris is really for me to buy and not sure if the amount is worth since it is expensive. I decided to buy it and Manny delivered it at home. Manny open the box and showed me all features without using it inside the pool. Then after seeing it, I was not sure to buy it. So if you are not sure to buy don't open the box as per Jermain you can't return the Polaris Robotic machine once the box is open as they can't accept an open box and they will pay a penalty if it will be returned. So I told Jermain, the Polaris machine is not used, the box is open though. My recommendation for Polaris company is to have a demo machine free to their distributor like At Your Door Pool Service. Polaris return Policy sucks as I mentioned to Jermain. I will not deduct that 5 Star for this pool company as it has nothing to do with their Service. Looking forward to partnering with this team! Thank you At Your Door Pool Service! Kind regards, Cora

We were referred to Jermane and his team for two warranty repairs, a heater issue and when our spa…read morelight fixture burned out. They quickly ordered the parts and scheduled the service. The repair team came today and were such nice guys, quickly handling the light repair without having to lose a large amount of water for the drain/refill. I trust their team fully and would gladly hire them again.

We had such a great experience! From the very beginning, they were incredibly professional and took…read morethe time to go over everything with us in detail. They answered all of our questions and made us feel completely comfortable, especially as first-time pool owners. They did an amazing job, and we truly appreciate the time and care they put into everything. Thank you so much! We're so glad we found you guys and would highly recommend you to anyone!

I went with this place because of the good reviews and they were not wrong. They just finished…read moreinstalling my new pool filter and did a great job! They also fixed all the leaks. Ask you Ivan, he's great

Don is the owner and Jesus is one of their techs. Both are great at what they do.!…read more The front office person isn't good at their job.

Don is.very knowledgeable and committed to take the time and share his insight to have clarity of…read moremy project. He evaluated my property/pool of adding pool heat. I was well educated after going with different options, their challenges and pros and cons and his price was very reasonable based on the scope of work.

Great service. I requested a repair for my pool last week. The suction was clogged and the pool…read moresweep wouldn't work. They made an appointment to come out on Monday (today). They were a bit behind but Chris came out and took care of our problem and they did not charge anything. I had thought that the original estimate was a bit high but when he was finished he said there was no charge. I am very impressed with their service and also their attitude. Wrigleys Pool Service is all about quality customer service ! Thank you Shane

I'm giving four stars because the initial service and the actual work were great, though the…read moreadministrative side was a bit of a hurdle. ​The Pros: The initial communication was fantastic. They were incredibly helpful in walking me through the details and getting everything sorted at the start. The work they did on the pool was also high quality, and I'm very happy with the results of the service itself. ​The Cons: I'm knocking off one star due to some communication and paperwork delays. There were issues getting the waiver paperwork sent over, and it took longer than expected to receive the final invoice. I was also told I would receive a referral for a repair contractor but never heard back on that front. ​Overall, they do great work and the first impression was excellent--if the back-office follow-through were a bit faster, it would be a five-star experience!

Honest service that cares about the customer FIRST. Thanks for your great guidance. I'll try not to…read morebutcher the threads too much :) Called for a problem, and Robs response was "how handy are you?", and I appreciate that. This tells me he's the kind of person thats honest and fair. Murad (Mike) Khan

I was losing a significant amount of water from my pool every week and my water bill was…read moreskyrocketing. I called Diablo Valley Pool Service based on a friend's recommendation, and I'm so glad I did. The technician arrived on time, was extremely professional, and explained the entire process clearly. They used some very cool technology to pinpoint the exact location of the leak in our plumbing. Within a couple of hours, they had located the issue. They provided different options to resolve the issue. Our water level is now stable, and we finally have peace of mind.

JCW Construction did a fantastic job with our pool. We had to wait months for our permit, but once…read morewe received it our pool was completed in 8 weeks and we love it. Jason and his crew were always professional and a pleasure to work with. I highly recommend JCW Construction for your pool project! A big thank you to Jason and his team for making our lifelong dream a reality.

JCW does fantastic work. I'm in the business of construction so I know finding good and honest…read morecontractors are hard to come by. I did my pool right after Covid times and everyone was charging triple the cost and I was hearing horror stories of people waiting a year for their projects to be completed. After interviewing a few pool contractors and getting multiple bids I knew JCW construction was the company to hire. Not only was he the most knowledgeable but the most affordable contractor. Jason the owner knows what he's doing when it comes to pools. I showed him exactly what I wanted and he designed and built it exactly the way I wanted my pool. I also gave him a 3 month time line and he met the time line. I was very happy about that. Another thing that stood out to me is when I asked for references, Jason sent me about 15 references to call within minutes. EVERY SINGLE PERSON SAID THE SAME THING HE DOES GREAT WORK. I was sold after that, I have recommended many of my friends and family to JCW construction.

I contacted Balance Pool Care after my previous pool company left my pool looking like crap! There…read morewas sand or dirt coming from somewhere and we couldn't figure it out! After a lot of trouble shooting Alex found the issue, saved the day and made my pool sparkle like never before! So happy! Highly recommend

Alex came and gave me a very competitive bid to rehab a very old and dirty pool. His team spent two…read morefull days just cleaning and prepping the pool that hadn't been used in a very long time. They added new pool equipment and painted the pool and deck. Alex fixed a few cracks and ground down the uneven pool deck. The finished product looks like a brand new pool.

Pool Guyz did well to make my pool go from green to blue. Great service and professionalism. They…read morethroughly explained what and how they are going to clean and how long does it take. Overall great work and very much satisfied.

It started out needing pool service to what appeared to be a clogged suction line. After contacting…read morethe Pool Guyz, Mark the owner came out to diagnosed the issue. The issue was fixed and that was great. Although Mark did not smile once, he fixed the issue and that was the initial reason for the call. However, the problems happened after that. We started receiving multiple invoices for services we did not agree nor receive. Which was for a monthly maintenance at $110. Plus we were charged for this plastic skimmer guard that he took the liberty to put in the skimmer as an added bonus apparently, "since he might have another one in the truck" so my wife was told. I had to leave and came back before he left. Like I said earlier, he fixed the issue... which as a business owner myself, is the goal. However, when you start receiving many invoices for services not performed or pool equipment never authorized... it can get a little annoying. I called the owner Mark and he was understanding and mentioned to Venmo the amount for the said item. Sent Venmo info, however we never received offer made by him. The emails I believe have stopped. I really wasn't going to write a bad review, but after not honoring what you say as a business owner, No Bueno!

We could not recommend Malrie and Carlos enough. They took a blank slate and turned it into the…read morebackyard resort of our dreams. Malrie is a phenomenal designer (and person) --she guided us through every aesthetic and functional choice from layout to landscaping, and became a true friend throughout the process. She gave us peace of mind with transparent pricing and a clear payment schedule, taking all the financial stress out of the equation.Carlos and his crew showed up every single day and delivered flawless execution throughout. Arreola handled everything seamlessly, even coordinating with Anderson Arbors for our pavilion. Now, we are out in our yard every single day swimming in our new salt water pool, relaxing in the in-ground spa, or cooking in our outdoor pavilion (complete with a built-in kitchen and fireplace too). This was a massive project that turned out beautifully. We could not be happier. If you want a team that will guide you through an overwhelming process, make you feel 100% confident, and deliver exceptional craftsmanship, you want Malrie and Carlos. They are amazing people who go above and beyond. We are absolutely in love with our new yard! Happy to be a resource to anyone considering.

We cannot speak to the quality of their work, but only to the LACK of integrity, responsibility,…read moreprofessionalism, and respect of this company -- including Carlos and Malrie. I would never do business or recommend them and would caution against doing business with them.

Did a great job on painting pool. Helped with the tiles work . Fast service…read more Drained pool and cleaned bottom applied epoxy paint for great price

I can't say enough good things about the job this company did for us. I received an estimate…read moreseveral years ago, but due to unforeseen circumstances, the project had to be put on hold. Even then, I knew this was the company I wanted to move forward with--and I'm so glad I did. The staff was punctual, efficient, and did an outstanding job from start to finish. They arrived on time as promised, got straight to work, maintained a clean workspace, and wrapped up seamlessly each day. Although a few days of rain extended the timeline slightly, I truly appreciated that they waited for good weather to ensure the work was done right. The new tiles, plaster, and step markers turned out absolutely amazing. Everything exceeded our expectations--and my kids are in heaven!