I am giving 5 Star Performance, Service, Communication, Value Review based on my experience working…read morewith Carlos, Lorenzo, Manny, Jameson and Jermaine, who is the owner of this " At your Door Pool Service" company. We are new in owning a pool and hired a local pool service company in October 2025 here in Oakley. We are also new in the area so I rely heavily on Yelp and that is how I conduct business reviewing every details of people who used any company in the area. Yelp is super helpful but often times you will never know unless you work with them. I have a local Oakley pool company that started in October and not happy with their performance and service so after 3 months of test driving their performance, I let go of them and started with At Your Door Pool Service on the second week of January. I have been calling Carlos At your Door Pool Service company since October 2025. But because I would like to support a local Oakley pool company, I went ahead with that local Oakley company; however after 3 months, I was displeased with their performance and service. I called Carlos and asked more questions. Carlos always pick up my call and answer my questions. He is really patient, experience in responding to my detail questions. I should have hired this pool company first before supporting/hiring the Oakley pool local company. The first agenda prior to transitioning to this pool company is assessment of Lorenzo on the condition of our pool and I was able to meet Lorenzo and asked questions. You can asses his knowledge on pool as he answered all my questions. Lorenzo is very good at what he is doing. He also set the fountain timer for 15 minutes daily ensuring that water cycle is good. Then the following week on a Friday last week was a regular cleaning by Jameson. Although, I did not meet Jameson after the cleaning he sent a text message update. Then I bought a Polaris Robotic cleaning machine and put a deposit by mistake in text message link. Manny came over to explain details on how the cleaner works and explain the different functions of the machine. Manny also went over on the pairing the App to my phone. Although, in the beginning I was not sure if the Polaris is really for me to buy and not sure if the amount is worth since it is expensive. I decided to buy it and Manny delivered it at home. Manny open the box and showed me all features without using it inside the pool. Then after seeing it, I was not sure to buy it. So if you are not sure to buy don't open the box as per Jermain you can't return the Polaris Robotic machine once the box is open as they can't accept an open box and they will pay a penalty if it will be returned. So I told Jermain, the Polaris machine is not used, the box is open though. My recommendation for Polaris company is to have a demo machine free to their distributor like At Your Door Pool Service. Polaris return Policy sucks as I mentioned to Jermain. I will not deduct that 5 Star for this pool company as it has nothing to do with their Service. Looking forward to partnering with this team! Thank you At Your Door Pool Service! Kind regards, Cora

We were referred to Jermane and his team for two warranty repairs, a heater issue and when our spa…read morelight fixture burned out. They quickly ordered the parts and scheduled the service. The repair team came today and were such nice guys, quickly handling the light repair without having to lose a large amount of water for the drain/refill. I trust their team fully and would gladly hire them again.

We had such a great experience! From the very beginning, they were incredibly professional and took…read morethe time to go over everything with us in detail. They answered all of our questions and made us feel completely comfortable, especially as first-time pool owners. They did an amazing job, and we truly appreciate the time and care they put into everything. Thank you so much! We're so glad we found you guys and would highly recommend you to anyone!

I went with this place because of the good reviews and they were not wrong. They just finished…read moreinstalling my new pool filter and did a great job! They also fixed all the leaks. Ask you Ivan, he's great

I'm giving four stars because the initial service and the actual work were great, though the…read moreadministrative side was a bit of a hurdle. ​The Pros: The initial communication was fantastic. They were incredibly helpful in walking me through the details and getting everything sorted at the start. The work they did on the pool was also high quality, and I'm very happy with the results of the service itself. ​The Cons: I'm knocking off one star due to some communication and paperwork delays. There were issues getting the waiver paperwork sent over, and it took longer than expected to receive the final invoice. I was also told I would receive a referral for a repair contractor but never heard back on that front. ​Overall, they do great work and the first impression was excellent--if the back-office follow-through were a bit faster, it would be a five-star experience!

We've been using Wrigley's for 4 years and have always been satisfied with their services. Shane is…read moreresponsive and the techs that do the weekly service are thorough. Never had any issues.

I was losing a significant amount of water from my pool every week and my water bill was…read moreskyrocketing. I called Diablo Valley Pool Service based on a friend's recommendation, and I'm so glad I did. The technician arrived on time, was extremely professional, and explained the entire process clearly. They used some very cool technology to pinpoint the exact location of the leak in our plumbing. Within a couple of hours, they had located the issue. They provided different options to resolve the issue. Our water level is now stable, and we finally have peace of mind.

I left a message on two occasions to this company looking for pool service once a week. I did this…read morewith four companies with 5 star ratings on Yelp. Diablo Valley Pool Service was the only company that failed to contact me about the potential job. Very disappointing.

Don is the owner and Jesus is one of their techs. Both are great at what they do.!…read more The front office person isn't good at their job.

Don is.very knowledgeable and committed to take the time and share his insight to have clarity of…read moremy project. He evaluated my property/pool of adding pool heat. I was well educated after going with different options, their challenges and pros and cons and his price was very reasonable based on the scope of work.

Pool Guyz did well to make my pool go from green to blue. Great service and professionalism. They…read morethroughly explained what and how they are going to clean and how long does it take. Overall great work and very much satisfied.

The Pool Guyz have been helping us keep our pool clean and beautiful for over 12 years. They've…read moredone repairs for us, cleanings, vacuuming, and chemical maintenance. They are dependable, reliable, and extremely knowledgeable. Highly recommend them! The owners are fantastic people.

I've had a pool for five years and have worked with several pool companies during that time. No one…read morecomes nearly close to Daniel. Daniel is the owner, and his level of knowledge, dedication, consistency, and hard work is unmatched. I've only been working with him for the past few months, but it has been by far the best experience I've had in this industry, and I've had quite a few. He is incredibly reliable, detail-oriented, and clearly takes pride in his work. Everything is handled thoroughly and professionally every single time. Cristian, who works with him, is polite, respectful, efficient, and a hard worker. He does an excellent job, and it really speaks to the standards of the company. If you're looking for a pool company, don't look any further. You will not find anyone better than this. Highly recommended.

It's been great to work with Daniel. They are consistent and reliable. Highly recommend.read more

This review is long overdue! I can't recommend Pool Whip Pros enough! Wesley, Paulina, and the…read moreentire team were absolutely amazing. They helped care for my 88 year-old mom's pool and she was very particular about who worked on her home. Wesley & the team handled everything with so much patience, kindness, a great sense of humor, and respect. He earned her trust by consistently doing outstanding work, and just being an understanding and kind human. What I appreciated most about Wesley was his honesty and integrity. From the beginning, he was upfront that sometimes a company and a customer just aren't the right fit, and that he also has a business and his employees to protect. I respected that because he wasn't just telling us what we wanted to hear. Instead, he worked with us every step of the way to make sure it was the right fit, and he absolutely delivered. We had actually been over-treating the pool ourselves, and it had gotten out of balance. The Pool Whip Pros team quickly identified the problem, got everything back on track, and had the pool looking beautiful again. Their extensive knowledge and expertise were obvious. Beyond the excellent pool care, they were always responsive, reliable, and genuinely cared about providing great service. It's rare to find a company that's both incredibly skilled and made up of such good people. Thank you, Wesley, Paulina, and the entire Pool Whip Pros team. You made a stressful situation so much easier for our family, and I wouldn't hesitate to recommend you to anyone looking for an honest, knowledgeable, and trustworthy pool service. Thanks for everything!!!

We switched our weekly pool maintenance service to Pool Whip a few months ago and have been very…read moresatisfied with the service. Mitchell, the lead technician, is extremely professional and courteous. We are first time pool owners and had many questions about the pool. Mitchell always listens to our questions and methodically answers them. We are very impressed with his knowledge and guidance on pool equipment. When calling Pool Whip, Paulina answers the calls. She is also extremely professional and courteous. I would highly recommend Pool Whip Pros.

Skim n' Dip has been servicing the pool since 2022 and his tech comes weekly. Their work is great!read more

Skim N' Dip are fantastic! We've been using them for almost 4 years now. Reliable, consistent…read moreservice; very responsive to our needs and questions. I would recommend Nic and his crew at Skim N' Dip to any pool owners in their service area. (FYI: My profile popped up as San Leandro for some reason. I have no idea if Skim N' Dip covers San Leandro. I am in Concord.)