Excellent service! Very knowledgeable, they care so much about their customers , reliable, honest!…read moreThe owners are great ! If you have a pool in the east Bay Area and are in need of pool services look no further! These guys are great!! So glad we were able to get referred to them!

Professional and competent, very compassionate and cares about their customers! The worker and…read moreowner both showed knowledge of what they're doing.

I was in need of pool service and sent a text to the number listed on 5/23/23, no response…read morereceived. I started treating the pool myself but that didn't work out. I left a voicemail on the number listed on 6/25/23, no response received. I've since found a new vendor, had a consultation and will be signing up for their services. Don't waste your time w/Crystal Bay... Customer service & word of mouth go hand in hand...

William was very professional and so knowledgeable. Great customer service!!!!! Highly…read morerecommend....

10 years ago hired "baileys pool service. Consistent, timely, and…read more Even takes care of services pool equipment. Yes I would be remiss If I did not comment on honesty. Thanks

Mark replaced my pool equipment 5 years ago when I bought the house and has been reliable, helpful…read moreand a pleasure to work with. I've had to call him a couple times since the installation (for unrelated issues) and he's always quick to reply, come out, offer his help and all of this in his typical easy, no stress, positive attitude. Love working with Mark!

These guys were great, they answered the phone, came by that day and gave me a price thousands less…read morethan their, much larger competitors. I highly recommend Crawford Pool.

Had an issue with our current pool company so called Marcus to see if he'd be willing to step in…read moreand assess the situation. He could hear the stress in my voice and offered to come over, outside of business hours, to put our minds at ease. When he showed up, he was kind, prepared, informative, respectful, and reassuring. Not only did he address our current concern, he brought something else to our attention that needed service. We paid over $500 for a pool inspection and the inspector didn't indicate that this unexpected expense would be in our future. Not only did he express concern, he was able to back his claims. He said our pool filter cartridges needed to be replaced and we asked "how do you know?" He said the filtration system has a louder than normal, high pitched sound, that will go away when the cartridges are replaced. My husband and I were like ehhhh and he offered to show us. In his regular clothes, he manually opened the filter and pulled out one of the cartridges. They were filthy! Discolored and beyond their usable age. He said he could be back in two days to replace them. We decided to hire him for the job. He was prompt, swift, and did not try to upsell us on a high end filter that has the same lifespan as the generic ones. I asked him about other repairs that may be needed and he simply said "these are all nonissues, just relax and enjoy your pool." We appreciate his honesty, kindness, and willingness to bring issues to our attention that we would have otherwise not been privy too. I 1000000% recommend him for pool repairs. He's such a nice, honest guy to work with!

The absolute best pool service I have ever used. Previous company allowed staining to start forming…read moreon the walls of the pool. Even after offering to pay extra they could not get the stains out or tell me what was wrong with the pool. One call to the experts and i knew they were the right company. It only took two trips before the staining was completely gone. They went above and beyond to make sure the staining was gone and would not return. Always on time, and always given detailed invoices. Friendly service and competitive pricing. I would reccomend the experts to anyone who has a pool. They saved my pool. THANK YOU BAY AREA POOL EXPERTS!

Kurt is great to work with-professional, knowledgeable and…read morevery responsible. I recommend KC Pool Service. Sue C.

KC Pool services has provided me 9 years of quality service for a pool at my rental. Kurt does an…read moreamazing job keeping me updated and caring for my old, difficult pool. It always looks fantastic and he advises me on the most cost effective ways to keep it looking great. He has given me several extra years on my outdated plaster and equipment. They will provide great service for you, I couldn't recommend them more enthusiastically.

Katrina originally set up my pool service after I had been on a hiatus looking for a new pool…read moreservice. She was so helpful and nice but I really thought all pool services were the same. Toss some chemicals in and remove leaves. Boy was I wrong. I cannot believe the difference in my pool since Kateina and Orlando started providing weekly service. For anyone looking for real professionals who will perfectly maintain your pool, look no further. I trust Katrina and her team.

Another rave review for Katrina! She is kind, personable and knowledgeable. We have had a few…read moreissues with our pool heater, one right before we were about to have a July 4th pool party, and she personally came over and made sure all was working, on what could have been considered a holiday. Her customer service is stellar. She is extremely responsive via text and on off hours (although we hate to bother her during those times, that seems to always be when we are having an issue!). She is a wonderful communicator and always makes sure to tell us if our service day is changing, any chemicals are going up in cost, etc. As first time pool owners, we have a lot to learn, and are very grateful to have Katrina here to help us!

James came to our pool after L. POOL SERVICE said we needed to drain it. James fixed it without…read moredraining it and he was smart, available and super trustworthy. I am a real estate agent and my business is built on contractors and people I can trust to take care of my clients... James was great. Highly recommended. Butch Haze Compass Real Estate

I was so excited when I found James! He is ethical, knowledgeable in his experience, skilled at his…read morework, and highly personable. Also, his services are very reasonably priced. He can get the slimiest pool in the city to sparkle again! And you just might make a new friend out of the deal. Highly recommended!