Asfa and Chelsie are so sweet and kind! I have had to go to this location many times in the last 2…read moreyears and Asfa has always been the one to help me check in and also drew my blood once. She is so kind, caring and sweet. Chelsie has also recently drawn my blood and each time has found my veins very easily! A lot of techs usually have a hard time with my veins. Thank you for making my experience a great one! Also, I am always able to find available appointment times on short notice.

Your mileage (experience) may vary from mine but I found my visit to be somewhat problematic for…read moreblood sample extraction. The nurse / tech performing the blood draw had issues finding the vein. They had to use both arms. Even then, they use the needle on the extraction device to probe in, out, and around in each arm multiple times. 7 times in the right arm. 4 times in the left arm. With success only in the left arm. The blood draw experience at this site, with that person is different from almost every other experience in a clinic, hospital, or blood donation site. With other nurses / techs being able to easily find the vein. Historically, I have given blood test samples in over 60 various office visits, and blood donations of 19 pints over my life. So I have more than a few experiences to compare LabCord San Mateo against. Outside of the blood draw, the staff at the San Mateo location was both pleasant and professional to deal with. The front office and draw rooms were both neat and clean. With the site location signage easy to see and understand. The office location itself was easy to find. With plenty of parking available. If I use LabCorp San Mateo again then I will likely ask for a different nurse / tech to perform the blood draw. Otherwise I give LabCorp San Mateo a "Definite Maybe" for my recommendation. Maybe that will change in the future.

Jordan made us feel very welcome, which was such a wonderful plus during what could otherwise have…read morebeen a boring and tedious task. Thank you, Jordan--you are truly an angel! We really appreciate your kindness and warmth.

As someone who has never been to a Quest location, I found the experience to be pretty weird, but I…read morewas able to get my lab work done in a timely manner. Scheduling via web browser on my phone did not work (no appointments showed up at all) so I had to download their app - a bit of a barrier to entry. Parking is near impossible - there was 1 spot in the nearby parking garage on the 4th floor, but barely any street parking and no accessible spots right nearby. The lobby feels robotic and sanitized as there just some chairs and a speaker with a check in screen. No humans in sight and no ability to speak to anyone. My lab order had been faxed in earlier that day and it took the employee about 10 minutes (after her computer crashed) to enter everything in. The blood draw itself was uneventful. They'd benefit from paying someone an hourly wage to make it a more human experience.

Had a great experience at this Labcorp. The location by me cancelled on me last minute and was…read moredifficult to deal with. Not this location! Super nice staff and easy to get to with ample parking. Check it out.

Walked in and was taken care of in just a few minutes. The lab tech was professional and made my…read moreexperience there a positive one. Lab of choice for my family and I

This place is horrible. They have one guy working- they say they take walk ins but I waited for…read moreabout two hours and I was the only one on the list. Saw they had a lot of appointments at San Carlos location. So I drove over there instead.

This place has real customer service. I was so happy…read more I had to take my Dad for some blood work. So we picked here since it was really close to where he lives now. They have street parking. Which we got right in front. It is on it's own little side street so at the light make sure you go into the strip mall like or you will miss it. We got a spot right in front. Use the kiosk to check in since it wasn't for myself. Otherwise they usually text you and you check in from your phone. We sat down and soon they called our name. it's small inside maybe 4 stalls along a hallway. There were only 2 workers this day. We sat in the second stall and they lady said she had a draw from his primary doctor but this was supposed to be from a secondary doctor. I had authorization on my phone but I didn't print it out. My mistake. I tried to email it to their main server but it didn't work . She gave me her direct email and that didn't work either. The other worker came over and looked at the order on my phone. He gave me his number and i texted it to him. Then he was able to print it out. I thought we were getting away from paper but I just wanted the blood work done. They were both so nice and it was taking awhile so glad they were patient. She was able to draw the blood and all good. Thanks for being thorough and waiting for the order. She said it would take over an hour if they had to fax it from the doctors office since the fax goes to their main office then gets transferred here. Confusing but the key is always have your order in had when doing medical stuff.

I did a walk-in today , August 7th at 12noon and waited for 3 hours just to find out they will not…read morebe able to see me. The 2 lab workers were just slow and non communicative to walk-ins . I understand scheduled patients are prioritized over walk-ins but simply there was no effort made what so ever to acknowledge the walk-ins in between to squeeze them in . It was simply and ignorance and lack of training . Things were maybe not in their control and they were overwhelmed by appointments, however some communication and acknowledgement should have been exchanged with patients waiting for hours in the waiting room. I think it was simply an ignorance. A patient before me also waiting for 3 hours finally raised her frustrations, then it only initiated a response by a lab tech to call her in.?? What about the rest of us that was waiting as walk-ins. ?? Also, walk-ins opportunity and options should not be an option if appointments were fully booked . There should be a better way to handle walk-ins then to have them wait and not be acknowledged at all. This is just simply being rude !!

Helpful techs and relatively fast if you have an appointment, if not be prepared to wait for up to…read morean hour.

I only go to Labcorp for blood work. Use to go to my Dr. but they sent me here. It's closer to…read moreMy house. Everytime. I get my blood drawn there good. I never feel a thing. I wish their hours were better

I was in Lab corp Palo Alto on Thursday 3 rd of July . I…read morehad been in once before for bloodwork .The person taking my blood was so condescending , rude . When I left she had the cheek to ask for a yelp . I was tempted . That was a few months ago . On Thursday I had to drop off a sample .. Fast and easy and didn't think I would get the same person . Luck would have it , she was there . Even though it was a simple fast transaction she managed to make it unpleasant . As we were finished she said , " You can go now ." . You can go now !! As I was leaving a young woman waiting smiled at me . She smiled a smile of acknowledgement, a smile that made me smile . I never Yelp , but had to this time .

A long overdue review. I will need to make it short, but would like to praise Peninsula Hospital…read morefor the very attentive care I received in 2011 for a major surgery. Fast forward to 2022 when I came down with covid - I had a horrendous experience in the emergency room - I could hear staff chatting away as though they were junior high kids at a party in another room. The ER doctor at that time told me I had "severe covid" and needed medication - a medication that had been understood would destroy a person's kidneys in a short amount of time. I refused the medication. I could mention many other concerning things about my treatment in the emergency room that night, but honestly, this review would end up being much too long. The good news is when I was admitted to a room on the 4th floor it was a different staff and they were great. I asked the doctor who came to see me if I had "severe" covid (as the emergency room doc said) and she said, "no, it's mild, but you are dehydrated and your electrolytes are off." Wow, how could one doctor say "It's severe and you need to have medication" (that will cause harm to my kidneys) and the other have a completely different diagnosis? The 4th floor staff took good care of me the remaining days I was there. Then in 2023, I ended up needing emergency room care again, and an xray tech walked in and said he needed a scan of my heart; I reminded him that due to my health situation (from a previous diagnosis) recommends for me to be careful about having too many xrays, and he said in a gruff tone, "Well, I need to do this anyway," and acted like he could care less. It is my understanding that all over our country, the best nurses and medical staff left their jobs because they knew the vaccines were not fully tested and they were being required to get the covid vaccine in order to keep their jobs. It seems the smart ones left and, unfortuantely, I get the impression that they've had to hire less-than-competent staff since then. I'm hope there have been some improvements to staff and training since 2022 and 2023.

Sharing for awareness regarding the care I received during an MRI on 2/19/26 with a technician…read morenamed Mark, avoid if you can: Description of Incident Upon arrival, I informed the staff that I am a "hard stick" and required specific care for IV placement. Despite this: * Substandard Technique: The technician, Mark, failed to examine both arms for viable veins before attempting to prick me. * Physical Harm: Mark made 3 unsuccessful attempts. When I requested he stop after the third painful prick, he was dismissive of my concerns, stating, "I've been doing this for 24 years." This resulted in significant bruising on my left arm. They finally brought in a PICC nurse after that. * Procedure Failure: During the scan, the contrast administration was extremely painful because of contrast flow not being adjusted properly. Furthermore, the contrast did not appear in the initial images. Because of this technical failure, I was forced to return for a second MRI.

Had my TB test for a work requirement done today. I had an appointment at 1PM, But came early…read morearound 12:40. Told me they would open at 1PM, So if you have 1PM schedules, just make sure to know they have lunch breaks. The office was clean and cool. You have to log in using an iPad, it took about 3 minutes to fill out the check -in process. Everything on their website is really easy to understand. It's a quick and efficient shop. I paid for $47 for my TB test. The TB test itself was good, just a pin-prick and my nurse, Kristy/Christy was really nice and welcoming. I would say this is a good place to go for quick medical tests. They do other things like Xrays and pre employment physicals. It's on a busy road, and I missed a good parking spot. It's really easy to miss, so make sure you know your way. There is a train station across and maybe you could park on that side.

Met a very friendly young man that helped me with my fingerprints, tb test and livescan. He was…read morevery fast and efficient.

I spent a half hour waiting after my appointment time before I gave up and went home--I was fasting…read moreand super hungry. There was a room full of angry customers. No receptionist there go say when I would get my tests done (they dry walled over that sometime in the last year). I had to take my girlfriend to UCSF later that day for her radiology appointment and happened to pass by their blood testing center. No crowds, no waiting, and no anger. No chance I'm putting up with Quest again. A big FU to that corporation. I'm moving on ;-)

What a horrible place. They took my blood and gave a black arm. They were very confused and could…read morenot locate my vein to take my blood. It was a painful experience. I did find the picture after all. Might be better to pay the exorbitant prices of Sequoia Hospital and get someone who knows what they are doing. Stay Away

Fantastic service, very punctual and professional. Lauren clearly knew what she was doing it was a…read morevery efficient service and I would highly recommend. 5 stars

I really enjoyed my home IV experience with nurse Lauren. She was professional and congenial. She…read moreanswered all my questions and I felt well-cared for. Highly recommend Ever IV!!!