Nancy is one of the most thorough and careful RNs. She was…read moreexcellent with her instructions and also very careful and thorough with how she covered all the areas I want treated. I request the candela machine whenever I go. However, in my recent visit, the cold air jet was not as effective as usual. Nancy is going to personally call her manager to get that addressed, and I am really grateful for how quickly this location response to concerns.

Last August, I decided to invest in laser hair removal as a commitment to myself. Because it is a…read moresignificant financial investment, I searched on Groupon and purchased a deal listed as a "large service," reasonably assuming this would cover full legs. I was disappointed to learn--only after calling Sev to book--that "large" meant either upper or lower legs, not both. That initial phone call set the tone for the rest of my experience. The man I spoke with was dismissive and repeatedly fixated on the fact that I had purchased a Groupon, pushing me to buy an additional package to cover my full legs. I made it clear multiple times that I chose Groupon intentionally because I could not afford the in-house bundles and was comfortable proceeding with lower legs only. His tone felt judgmental and presumptive about my financial situation, as though I was making a poor choice rather than an informed one. I ultimately stood my ground, opting to start with lower legs and potentially invest more later if I was satisfied with the service. At my first appointment, the treatment itself went smoothly. However, at checkout, the receptionist again made pointed comments about my Groupon purchase and attempted to upsell me on an additional package, calling it "the best savings." I declined politely, though it was becoming uncomfortable to feel singled out for how I chose to pay. That night--and for nearly two weeks afterward--I experienced severe, deep itchiness in the treated area. As an esthetician, I tried every appropriate remedy: aloe, hydrocortisone, and antihistamines. Nothing helped. When I called Sev seeking guidance, I was hung up on. I was left suffering without answers or support. By my next appointment, the reaction had subsided, and I asked the nurse what could have caused it. She suggested a possible allergic reaction to the laser, though I explained that I had undergone laser treatments elsewhere in the past without any issues and that no remedies had provided relief. She wasn't sure but speculated that my hair thickness could be contributing and that it might improve over time. Unfortunately, it did not. On my fourth visit, despite consistently booking Monday noon appointments, the receptionist insisted I was late and told me I needed to reschedule. When I asked about the late policy or what time she had me scheduled for, she refused to clarify. I later pulled up both email and text confirmations proving I was on time and that she was incorrect. Even then, she laughed it off and still insisted I reschedule without explaining the policy. I eventually contacted the manager, who acknowledged that this receptionist had been an ongoing issue. The manager was empathetic, professional, and kind, and she offered me a complimentary service for the inconvenience. This is the sole reason this location receives even one star from me. The manager and nurses were consistently compassionate and respectful. By my fifth session, however, I was still experiencing intense itchiness after each treatment. At that point, I decided to stop altogether. I accepted the complimentary service out of respect for the manager, but I will not return. I chose to go back to a previous laser provider where I never had adverse reactions. To be clear: the issue is not Groupon. The issue is how customers who use Groupon are treated. The repeated upselling, dismissive attitudes, and subtle discrimination made me feel lesser and unwelcome. If offering Groupon services is such a burden, then don't offer them. Making clients feel ashamed or undervalued for seeking an accessible option is unacceptable. Please, do better.

I can't recommend Krystal enough as a dermal injector. I always get really nervous leading up to my…read moreappointments, but the moment I'm in her chair, she has a way of making the entire experience feel calm, seamless, and surprisingly comfortable. She uses a technique that significantly minimizes discomfort, and she's incredibly thorough in explaining every step of the process. I always leave knowing exactly what to expect, which makes a huge difference in easing my anxiety. Most importantly, she's honest, detail-oriented, and truly prioritizes natural-looking results. I trust her judgment completely with my face and always feel like I'm in very capable hands.

I recently had a facial at SkinSpirit with Jessica, and I honestly couldn't be happier with the…read moreexperience. From the moment I walked in, everything felt calm, welcoming, and professional. Jessica took the time to really understand my skin and what I was hoping to improve, which made the whole treatment feel very personalized instead of rushed. She explained what she was doing along the way, and you can tell she truly knows her craft and cares about her clients. My skin felt amazing afterward--so refreshed, clean, and glowing--and I've already noticed a difference in how it looks and feels. On top of that, the whole experience was incredibly relaxing, which was exactly what I needed. If you're thinking about getting a facial, I highly recommend booking with Jessica. She's not only skilled but also genuinely kind, and it makes all the difference

I love Reviv and Dr. Misle! She takes her time with you to get to the best result, without breaking…read morethe bank, and you always feel beautiful when you walk out. I've been to several places on the peninsula for botox and fillers and this place is the one! Don't hesitate if you're thinking of trying it, it's worth it.

Love this place! Reviv truly has everything for your anti-aging, health, and wellness needs. The…read moreentire staff is amazing--so kind, professional, and helpful. Every treatment I've received has been outstanding, and I always leave feeling great. I highly recommend Reviv Med Spa. Dr. Misle and Megan are incredibly knowledgeable, professional, and always up to date with the latest treatments. I truly appreciate how they take the time to educate me during each service, offering thoughtful options and a clear plan tailored to my needs. I'm consistently happy with my results and, most importantly, I always feel genuinely cared for--not just like another paying client, but like a valued, loyal customer. Thank you for everything!

Louisa is extremely skilled and knowledgeable about any questions I have. She makes suggestions…read moreAbout other areas I might want to adjust but she is never pushy If I decide not to. She is pleasant and funny and extremely cordial and helpful and if she ever leaves I don't know what I'll do, trust her with my whole heart. Louisa don't ever leave!! And not to forget Front Desk she's so friendly, always happy makes you feel like you visiting family. Thank you guys for the the GREAT AMAZING WORK

Pretty mad about the fact that I came in for half a syringe (~$350) of lip filler but got upsold on…read morea full syringe (~$700). However, after the nurse was finished ( which was also incredibly painful. Idk what numbing cream they use but it did nothing), i looked over at the syringe on the counter and realized she had barely even used half off it!! No explanation, nothing. I go to pay and they charge me for the full syringe, to which i tell the lady that rhe nurse did NOT in facet use a full syringe. The receptionist lady went to the room for a quick second, came back and said it's gonna be full price because its a full syringe. As in, the full syringe was opened, so regardless of the fact if she used the whole thing or only a quarter, you still pay full price. Such bs. Sad because I used to come here a lot before for other procedures

Have been going to Entrada Medical for all my skin needs for over 10 years and I have been more…read morethan satisfied each and every time I go. I have gotten both filler and Botox and it has always been perfect. Definitely recommend

I found Entrada a couple years ago or so, because I had a spot on my face that just would not heal…read more It had been broken out for easily over a year or more. I really liked my experiences at Entrada, it was easy to make appointments, I never had any issues, before, during, or after the visit and always appreciated the cooling gel they give as a nice extra touch. My four is mainly for my unique situation, which was that it was just one spot that took less than 10 seconds to zap. Even adding in a couple extra areas that I usually would just pluck, the entire visit would take less than 2 minutes. Which was pretty steep at around $80 each. I had about 6-8 appointments (it's been about a year or so since I completed the last one so I'm not totally sure at this point) but within about 3 months or so, I noticed everything had grown back. So unless I was willing to have consistent recurring appointments, it didn't make sense for me to continue with the service. I simply switched over to shaving vs plucking and called it a day. I will say that I'm still very pleased that I visited Entrada as the redness from the spot completely faded and it fully healed. Which was everything I could have hoped for. So for me, while it was expensive, I'm very glad I did it and would recommend Entrada for similar issues.

Kaeleen is amazing. I have been seeing her for many years now and could not be more satisfied with…read morethe services. I love that they have a new location in Burlingame! Would highly recommend.

I luv the place. I did few procedures, I was very happy with results every time. Btw-Halo/BBL is…read moregreat for rosacea. My face never looked better!

Absolutely love this place, the staff, the aesthetic, the vibe- everything is so welcoming, and all…read morethe girls are so sweet and professional. Natalie is so amazing. If you are going to come here, you might as well book with the best

Had an amazing experience with nurse Allison (Ally). Came here as a first time client and the…read moreconsultation went great, so I proceeded to get Botox done during this visit. I also went ahead and schedule for a follow up visit to get fillers done a few weeks later. Allison was really easy to talk to and more importantly she listened to my concerns. Botox - They actually blow cold air (from the laser machine) while giving your Botox injections. I felt like that helped with the usual stinging feeling. It went by really quick for my 40+ units. They have a special for $199, for the first 20 units. However, their price per unit is so affordable at $12/unit compared to what I was paying at Skinspirit for $16/unit. Prices are transparent and you can find them on their website. The facility is in a medical building right across the street from Mills Peninsula. It's not decorated or nice as their SF location, but that is expected.

It was my first ever facial, going to Sharon was the right choice! Sharon was knowledgeable and…read moreknew exactly what my skin needed. My skin was dry and after the facial, it looked and felt rejuvenated for weeks! I also had some face moles removed. The procedure and after care was well explained. The environment was comfortable and staff very friendly. Parking (garage across the street) was super convenient as well. Overall, a very positive experience and would surely return for facials.

I had a facial done by Sharon and I had a great experience. She was very professional, gentle, and…read moremade me feel comfortable the whole time. She explained the process and took her time with my skin. After the facial, my face felt clean, refreshed, and much better. Thank you Sharon for the great service. I would definitely recommend her to anyone looking for good skin care