This was my second visit, and I already feel like I'm part of a warm and welcoming skincare family. The atmosphere is peaceful and professional, and everyone makes you feel genuinely cared for. Dr. Lin is absolutely amazing--so knowledgeable, gentle, and attentive. Cassandra is top-notch as well--friendly, thorough, and always makes sure you're comfortable throughout the entire experience. It's clear that both of them are passionate about what they do, and it shows in the results. Not only is my skin looking better, but I always leave feeling relaxed and appreciated. I'm truly looking forward to my next visit! read more

Dr. Susan Lin did a great work using IPL for my rosacea. I see improvement even after just a single visit. Warm funny and friendly doctor and staff. Excellent! read more

I am happy to report that my appointment and treatment with Dr. Susan Lin was an illuminative experience that explained and demonstrated techniques about which I had not known. Dr. Lin is exceptionally knowledgeable and congenial. She also is at once highly professional and highly entertaining! -- Cassandra Havea, Dr. Lin's assistant, is very helpful, personable, and simpatico. I was delighted to find myself in the company of such genial and capable ladies! read more

I visited Dr. Lin to get advice on a brown spot I've had on my face for years. She explained what it was and offered to get rid of it right then and there. The procedure went smoothly and painlessly and she sent me home with some ointment and band-aids. I was in an out in 30 minutes, terrific and speedy service. read more

Love coming here! Visited Dr. Lin for Dysport/Botox, and I couldn't be happier with the results! From the moment I walked in, Cassandra is wonderful, the entire experience felt professional yet welcoming. Dr. Lin took the time to understand my goals and explained the process thoroughly, making me feel comfortable and informed. The injections were quick and virtually painless, and I appreciated Dr. Lin's precision and gentle approach. Thank you! read more

I have been to multiple laser hair treatment centers before coming here. None of the places I went to were able to reduce my hair growth like Dr. LIn. She did a wonderful job. She is very honest and friendly and she and her staff are so welcoming and go above and beyond. I had a wonderful experience here and felt very comfortable. I am very happy with the results. I would definitely recommend. Such a wonder experience! read more

I've been coming to Dr. Lin for about two years now, and love her service! She's always so friendly and funny. Visiting her is more like visiting a friend than an office call to a physician. Same for office staff. She's supported by wonderful people that are always welcoming and friendly. I would highly recommend. read more

I had the best experience here with Cassandra & Dr. Lin. I wish every business experience was like this; professional, informative, courteous , and even fun! Just an outstanding experience and i want to thank Dr. Lin for making me feel comfortable and feel good about myself. Excellent service! I will be back... read more

Kind, professional and I'm seeing improved hair quality in a month! Can't wait to see the results in two more.

Great experience! Office staff very nice and Dr Lin very approachable for questions. I would definitely recommend read more

Great service! Supportive staff and quick response. Dr.Lin was informative and sensitive to my care and needs. Highly recommend.

I had a very good experience here from start to finish. My treatment was done by Susan who is a very experienced, fun, and skilled Doctor. Highly recommend. read more

I finally decided to give in to science and I was in constant research for a good injector here in the San Mateo County area. I visited one of the MedSpas in Burlingame , but was not really satisfied with the service I was given. I came across the name of Dr. Susan Lin online while I was searching for a good injector and she had the one that had the most positive reviews. I booked myself online and a follow up confirmation through email was sent to me right away. It was given back to me by Cassandra. Within a week, I was in the office of Dr. Lin. Dr. Lin first started with a consultation and explained the process and what she thought I needed for myself. She even asked me why I was doing this and what I wanted to achieve . From there, she took the time to know me, my personality, and what I wanted to achieve. My excellent experience with Dr. Susan Lin from MD Laser and Cosmetics in San Mateo for Botox and lip fillers was fantastic! From the moment I walked into the clinic, I was impressed with the professionalism and care provided. Cassandra was a breath of fresh air. I was a " Newbie" to Botox and fillers so I had a ton of questions. Dr. Lin took the time to thoroughly explain the procedures, answering all my questions and addressing any concerns I had. During the treatments, I felt comfortable and well-informed, which was essential for me. The doctor's expertise and precision were evident, resulting in fantastic results that I'm extremely satisfied with. Not only did the Botox treatment smooth out my wrinkles, but the lip fillers added a natural and beautiful enhancement to my lips. She knew exactly what she was doing. I felt I did not have to say anything more. She knew what I wanted. The post-treatment care and follow-up were also exceptional. I appreciate the doctor's attention to detail and commitment to ensuring my comfort and well-being throughout the entire process. I highly recommend Dr. Lin for Botox and lip filler treatments. Their skill, professionalism, and dedication to patient satisfaction truly set them apart. I couldn't be happier with the results and the overall experience. - Katherine read more

It was my first time visiting MD Laser and Cosmetics, from the moment I walked in I felt so welcomed. Dr. Lin was so kind, funny and knowledgable. She explained the procedure and made me feel calm, her technique is amazing and I walked out feeling so good. Cassandra was also super nice. Highly recommend this medical spa. read more

Here's my update after 5 weeks of treatment, as Dr. Lin expected in her comments. Unfortunately, I'm still not seeing the smooth results I was hoping for. The uneven parts of the filler didn't magically disappear, and it seems like the shape is staying the same as the last time I tried to smooth it out.,There is not enough space for those overfilled fillers, which is making it difficult to make it any smoother. I believe if I had left my initial uneven filler as Dr. Lin had left it, the huge lumps would have stayed with me as well. In fact, my appearance now looks worse than if I had no filler at all. If you check the picture without zooming in too much, it looks more like what you would see in real life. I'm sharing my experience in hopes that nobody has to suffer what I've been through. read more

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Both Dr. Lin and Cassandra are very wonderful. They're very conscious of your time and you don't get left waiting. Unlike some spa services, they don't try to upsell or oversell you anything. And Dr. Lin's line of products is fantastic. I would highly recommend! read more

This review is long overdue, as I've been seeing Dr. Lin about once a year for several years. She is a lovely person, she explains everything and knows her stuff. I always leave looking and feeling better. As others note, she and her receptionist Cassandra are warm and funny - I'm usually stressed from work and life when I come in, but end up laughing with them and walk out in a great mood! read more

Cassandra and Dr. Lin made me feel comfortabe, Dr. Lin took her time to go over costs and was honest with me what she would recommend and what i didnt need regarding Dysport. I love my eye brow lift and lip lift to turn the corners of my mouth up. read more

The staff is super nice and the doctor did an amazing job as always. They make you feel really comfortable from the moment you walk in and at ease the whole time. I have been coming here for my fillers for over a year and the doctor gets it exactly how I want every single time. I see the results immediately and they look absolutely stunning!!! MD cosmetics is my go-to for my beauty needs. Super trustworthy and welcoming too! read more

Love this place! Dr. Lin is awesome! I have not one negative to say about this business. Whatever you are in need of.....you are in good hands! Cassandra is great asset to this business as well....she is friendly and funny. read more

MD Laser and Cosmetics is a professional business with friendly, informed staff, a warm and beautiful environment with market rate prices. Dr. Lin is intelligent and knowledgeable in her field, and she has a broad understanding of the field of medicine as a whole. I highly recommend this business to anyone looking to enhance their appearance. JoAnna Kyung read more

I have been coming here for years! Doctor keeps me looking my best, doesn't over sell, takes her time with you and even hums a tune while working on you and on key! LOL Easy to schedule appointments and front desk is awesome too. Great communication and follow through read more

Even though I moved to SF, I can't imagine going anywhere else. Prices are totally reasonable and Dr. Lin is great at what she does! She knows how to figure out what it is your looking for and delivers great results! Plus the online scheduling system is fantastic, and makes it very easy to schedule an appointment. I only go about once a year, but they always remember details about me! Dr. Lin and Cassandra are such a great team! read more

Dr. Lin is wonderful at what she does, and she is very friendly and engaging so you feel instantly comfortable. This is also true about her office manager Cassandra. Dr. Lin always carefully listens to why I have come in and takes time to specifically explain what she proposes to address my specific concerns. Then we discuss as needed including the prices involved (which are always reasonable). I always leave happy and without breaking the bank. Whereas I've walked out of other doctors' offices feeling confused on what was just done and also feeling oversold on what I needed (which never feels good regardless). I highly recommend Dr. Lin. Jessica read more

Anyone that gets the pleasure of spending one-on-one time in the office of Susan Lin knows how rare and precious she is. Yes, she offers cosmetic procedures and skin care potions that aim at making us feel better about our perceived flaws... but she also offers a warm and welcoming spirit that also makes me feel like I'm lovely inside and out regardless! Her products are simple and effective- my favorite is the tinted sunscreen- and the Vitamin C serum... trust me, her time and attention is worth it's weight in gold! read more

I've had some small imperfections on my face around my eyes for the last few years. My wife suggested I come see Dr. Lin. We made an appt and went in together. Dr Lin if very nice and warm and very funny. She makes you feel comfortable right away. Within 1 minute of walking into her office and explaining my issues, she got to work. 20 min later we were done. The pain was minimal. The price was very fair. I'm a happy customer. Come see Dr Lin. You won't regret it. read more

Dr. Lin is really wonderful. She answers all of my questions thoroughly. She and Cassandra are both very warm and friendly. I never feel rushed and feel pampered each and every time I visit. read more

I like to wait and see results before I post reviews...and YES, impressed! I did the Dysport. Been using Botox for over 8 years & apparently it just stopped working and I've been paying $$$$ every 2 months. (Will be turning 64 next week). Visiting the doctor and her wonderful assistant makes it like a mini vacation for me... when I leave I don't have that" tired face" feel & look. (You all know that look) It's almost a week now and I have to say I am extremely happy. Yet I would like to see in 2 months what will happen... and I'll post updates. Yes, definitely recommend & Dr Lin & Cassandra are my face BFF's read more

I had a consultation with Dr Susan Lin. She was very attentive answering any and all questions! She provided a plan to tackle your issue and didn't try to sell me on any plans or subscriptions. It was a pleasure chatting with the front desk receptionist, Cassandra, and Dr Lin! read more

Well, as a guy I was a little hesitant when it comes to injections for fine lines and wrinkles. Dr. Lin and Cassandra welcomed me into the facility with open arms, I didn't feel as embarrassed as I thought I would be, LOL. After I finished the paperwork, Dr. Lin brought me back to the office to talk about what my options are for the crows feet wrinkles. We ended up going with dysport injection and from what I can tell, it's working its magic. I don't feel self concious anymore when I smile. Thank you Dr. Lin. read more

Dr. Lin and Cassandra(at the front desk) are both wonderful. Cassandra was very cheery and kind when I booked my appt . Dr. Lin was great and had a video call with me before appt , which was nice as we both had masks on when I went in. It was nice to be able to put a face to a name . She was kind, caring, knowledgeable and made me feel comfortable. Her prices are very reasonable and it's told you you before you go in for your appt . Thank you so much for your professionalism and kind manner, it's much appreciated and I will be back! read more

Dr.Susan Lin is a wonderful person inside and out. so helpful and understanding, very knowledgeable in what she does. read more

Just plain awesome. I researched Thermiva for quite a bit before committing. My primary concern (other than does it work?) was that most facilities require purchase of three treatments that need to be completed within a three month period. I didn't like the feeling of committing on such a large scale. It's a fair sum and what if I didn't like it or worse had an adverse reaction? Dr Lin's office couldn't have been nicer. They let me purchase one treatment to see how things went. The price is not 1/3 of the package it's a bit higher, but it seemed fair to have the opportunity to try Thermiva. I already knew it worked as my bestie back home had rave reviews. Bottom line is I tried Thermiva and it's awesome. I ended up buying the three treatment package end couldn't be happier. Dr Lin is pleasant and extremely thorough. If you are going to have Thermiva why not have a woman and a gynecologist who knows her stuff? She also recommended a collagen powder that works wonders for your skin. It even helped my tummy appear flatter and cellulite is def going away. read more

Dr. Lin is an expert. She always has the right treatment for any issue I am having. she puts patients at ease while performing what can be uncomfortable procedures. I like that she is conservative in her approach. I prefer to just look like a more refreshed natural, version of myself. She takes her time and really listens to my concerns and the goals I am trying to achieve. read more

I've been to MD Laser several times and was very happy with the results for Botox. However, the last visit was for a filler which Dr. Lin indicated would help reduce the lines around my lips. After the treatment I did not see any difference at all. The lines were still there and I looked exactly the same as before applying the filler. I reached out for a follow up and although Cassandra said that Dr. Lin will look at my pictures and get back to me there was no follow up at all. I'm quite disappointed to not hear back. Cassandra is very helpful and cheerful and Dr. Lin is very pleasant and seems knowledgeable. I don't think it's good service to ignore a customer though. I would've liked to return in the future but I think I'll take my business elsewhere. read more

Dr. Lin is amazing. Does fabulous work and so personable. Cassandra at the front desk is also very kind and warm. I can't say enough great things about MD Laser & Cosmetics. read more

Dr. Lin and her staff are wonderful! It was easy to schedule an appt and Dr. Lin is so lovely to work with. She understands how to treat different issues and I particularly like her as an Asian woman myself since I knew she understood my skin type. I got IPL/photofacial and I am in LOVE with the results and it's only been 1 week! It makes me wonder why I have waited so long to get this done. Dr. Lin is knowledgeable, thorough, and she even let me come back to hit some more spots that were missed during the initial appt. at no charge. Can't recommend them enough! read more

Dr Lin is kind, funny, generous, personable, and most importantly super knowledgable with a ton of experience. I told her she was both an artist and magician! She's very supportive, listens, and starts slow. She does not propose thousands of dollars worth of work, only to try to whittle it down to get in line with your budget. Cassandra is kind, responsive, and attentive. She takes good care of everyone that comes through the office. Dr Lin does not pressure to purchase products but you don't want to leave without them. Like many of us, I've bought a ton of expensive and inexpensive skincare products without much results. These are based on advanced science and produce results. The first time I used the vitamin C serum I wanted to put it everywhere. I was recommended to Dr Lin by another healthcare provider. I am grateful for the referral and you will be too! read more

I am allergic to their whitening products and I'm not sensitive skin. For the other product, eye cream and hair growth and so on are good. I returned the 10% product. I don't like the doctor kept saying I use it too much which causes the allergy. I know how much I use, less than a peanut and even not every day. The terrible part is: Receptionist called me yesterday and said the doctor Lin cancel my appointment and my mother's. I ask why. The Receptionist, Shawna said: "There is no reason I just do what my boss ask me to do. " Seriously, in my whole life,this is my first time to have such rude experience!!! Dr Lin, no matter how many patients you have or how much money you earned, don't be Arrogant. There are hundred clinics in bay area. Most of them don't ask for consultation fee and patient to their patients. The most part is they won't cancel patient appointment without a reasonable reason!! read more

Susan Linn is a gem! Her professional expertise and artisanship is unrivaled in my opinion. Add to that, her warm heart and compassionate spirit bring a level of care to her treatments that I've not experienced elsewhere. You'll love her ... I promise! read more