I never write reviews and I'm pretty critical, but this place is legit amazing. No exaggerations…read morehere... -100% of the staff is super nice, they all know their stuff, genuinely want to help. Christian values and it shows! -They expanded (huge) and sell everything you need including the big stuff like lumber (not just some little hardware store). I almost never need to go to a big box store. -In all my years going there, I only had one issue with a product - they could have told me to deal with the manufacturer myself, but instead just handled it for me. - Old school service. No joke. Try them out...you'll see.

Their ok. I still go there from Time to time…read more I wouldn't expect any deals or veterans dicounts on appliances or equipment.

Had to pick-up a quick gallon of formulated paint for a contractor of mine. Aaron in the paint…read moredepartment was friendly, helpful & efficient. Good job. Thanks!

Not a positive experience after we ordered a grill to be assembled and delivered (in 2 days,…read moreimpressive) as a wedding gift. Delivered in a box, in-assembled. Made arrangements to have it picked up and was told it would be a week plus to get an assembled one delivered. Next day the gift receivers decided to assemble themselves so called back to cancel the exchange. Granted, probably a hassle for the store but the original mistake was theirs. The employee was very abrupt and short. Eventually was able to cancel the exchange but never in any of the calls did I receive so much as an "I'm sorry for the inconvenience" from anyone. That is so simple and free I cannot understand why decent customer service is so rare?

Great place to find tools and great customer service! Prices are reasonable also! Glad to have a…read morehardware store close by!

Organized and helpful. Lots of everything and lots of hard to find thing too. Recommend highlyread more

Honestly, I would die for the workers at this ACE hardware. I'm a single gal and always cooking up…read moresome DIY trouble. Everyone is beyond helpful, understanding and knowledgeable. I've had to get my house rekey'd, paint reordered, dad's gifts alll from ACE. It's seriously the best neighborhood hardware store!

Really nice and helpful staff here, even when busy. Just one…read morerequest, though. Please ask your staff to take their smoke breaks somewhere else instead of right outside of your entrance.

I love this place! It's a small neighborhood hardware store. The staff is great, always willing to…read moreto help you find a solution if one exist. They will even walk with you to your car to help. Example: my daughter lost a bolt that holds her car door on. A clerk (I use that term because they are much more than just sales people, they are true helpers) looked at her door, found what she needed, and even installed the new bolt for her. "One Bolt" not a multi pack. Customer service is not a thing of the past here, and a I love that.

If you are looking for a hardware store with helpful and knowledgeable people...this is your store.read more

I feel so feel so grateful to have worked with Katie at Modern Hardware to help order all of the…read morehardware I needed for our home's front door. We had a number of pieces to order and wanted to ensure consistency with the 100 year old esthetics of our home. Katie was so great from start to finish helping me to efficiently purchase the necessary items and I'm so happy with the results! Definitely wish I had gone to Modern Hardware straight away, as opposed to Rejuvination!

Today I strip a screw on my car. I drove over to ACE Hardware. I thought I knew what I needed…read more Rachel asked me if she could see the screw. She came out and assessed the situation. Then she started helping me try to remove it. I had forgotten the days of when people would Truly try to help you. She help remind me That we are all Neighbors at your store!! Thank You Rachel You are the Best!!!

Rylee did a great job helping us exchange a sump pump today. He also made sure that we had…read moreeverything we needed to finish the job.

Gemmen's is our first stop when it comes to any hardware needs. It's a clean, well-stocked, local…read morehardware store, complete with very knowledgeable staff who are always willing to help. Pricing is generally competitive and there has not been much we have needed and not been able to find there.

I highly recommend Gemmens. The staff is always friendly and goes out of their way to help. This…read morestore is huge compared to other hardware stores. No matter what you're looking for... they probably have it.

several things I appreciated on this trip to Lowes. . In the store they displayed the American…read moreflag prominently , plus flags of the various military branches As a veteran and of a family of veterans, I respected that. Secondly 2 different store employees gave me efficient service in 2 depts. and were friendly about it. This was the Lowes in Grandville, MI

It's not customers services fault. They were very nice. So here is my frustration. Many emails (for…read moredays) and texts to notify me about delivery today. Text said 8-12pm. Didn't show. Gave them the benefit of the doubt and waited. Last delivery time is 8pm. Called at 7pm. Apparently my order got pushed back to Monday morning because second delivery truck didn't know. No texts. No emails. No calls. I couldn't leave the house all day. And now have to be here Monday morning to sign. My issue is not that a second truck didn't know. Things happen. My issue is lack of communication on change. Not cool, Lowe's, not cool. Update: I received a text. I had been promised priority for Monday morning delivery. I get a text that delivery wouldn't be until 1:30. That's not priority. When I call I discovered they had put a note that I had requested the delivery be moved to Monday. Why apologize to me and then lie in your notes? Update. They only delivered half of my order. No one knows where the other half is. Delivery guy said it was never on his truck. Staff say it's not in the building. Canceled the remainder of my order.

Since purchasing our first home we visit this location quite often. The store is always stocked…read morewith all the necessary equipment and tools we need. They have great specials which are helpful when you have lots of projects and a set budget. The staff is also very helpful. There is always someone available to help and answer questions. There was an item in particular that showed in stock on the app but I wasn't seeing it so I asked an employee if he could help and he didn't even hesitate and quickly helped search for the item. I just love how easy they make shopping for your items here and even helping you load them to your car. They also offer in-store pick up which has proven to save a ton of time. I also love how clean and organized this store is! Happy shopping!

Our local Home Depot does not disappoint. It is very similar to other chain locations we have…read morestopped in. Very large parking lot out front, clean, well lit and accessible. Very clear signage of products to direct you while in the store. Lucky we found a store attendant to ask for help and were greeted with a smile and helped promptly. In and out fast! They have everything. The selection for repair does not disappoint. I appreciate they carry the same items everywhere for the same value. I like home Depot and this one is my hometown favorite.