I'm wondering if their prices reflect a company over charging for insurance reimbursement... over…read more$600 for a rear light assembly is WILD. I checked the dealership for the same part and couldn't get close to that cost. Someone is getting scammed- don't let it be you.

Completely disappointing! Took my son's truck in to assess the transmission. After quoting nearly…read more8k to fix we decided to go somewhere else. BUT then I was charged just shy of $800 just for the assessment!!!! I realize that there time is valuable but this is just plain crazy. Will never use their services!

They did a great job with our daughter's vehicle. They did a complete inspection and then performed…read morethe oil / filter change. Fair prices. Quickly and thoroughly done. We will be back.

I had a great experience with bringing my vehicle to Speed Republic. They were very kind and walked…read moreme through all the things they needed to do with my vehicle. They frequently kept me updated on the progress. Speed Republic was able to get me into their shop right away and finished a lengthy/complicated job quickly. This will be my go to for any future service. I definitely recommend them for your automotive needs/repairs

Great shop and people! They worked both on my Toyota Tacoma and Nissan versa, in a timely manner…read morewith clear estimates, reasonable pricing, & solid warranty using premium parts. I really appreciate the customer service of the front desk too!

Incredible group of people doing great work at honest prices. I was stranded by sudden loss of…read morepower steering and electrical charging around 4 pm on a weekday. They were covered up with work, but went the extra mile to locate parts, fix the problem, and get me back on the road before noon the next day. Recommend them without reservation. Competent, professional, trustworthy.

Amazing and fast service! I would highly recommend Southwest Auto Service. They had fair prices and…read morewere so kind to me. I have taken my car to other shops around Grand Rapids and Allendale area and they are by far the best auto shop.

First time using their services, and wow! I am so pleased! They treat you like family. I made a…read morehuge mess up and put the wrong fluids in my car, they didn't make me feel dumb. They made me feel like family. I will be returning for all my car repair needs!! 10/10!! I would give them 10 stars if I could! Really recommend to all friends and family! Value on top of that, was so reasonable, and felt like a steal for how much they helped me out. Love this place!

I loved the ability to book I made a noon appointment on the website. I arrived to check in and the…read morefront desk guy said the could see me at 1pm because his techs are going on lunch. I explained I booked a noon appointment and indicated I would be waiting so I didn't have time to wait an extra hour sitting here. Very frustrating to drive to an appointment that they had no intention of keeping. Two things need to change: 1.) don't allow noon appointments if techs take lunch at noon. 2.) review your scheduled appointments every night and morning and call your customers to reschedule if your not able to keep your appointments. I'm a new customer and tried to keep an open mind and come back and do the service at 1pm. But there was no apologies, discount offered or anything to acknowledge this error. Just $145 for an oil change charged. The waiting room was nice and clean. Update to owners response: There was no attempt to reach out before hand. You should audit your records closer if the team told you that. I have no missed calls emails or texts asking to reschedule before I arrived. The only text I had was a confirmation for the noon time. Don't be defensive just take feedback as a gift for improvement.

Dykstra was an absolute LIFE SAVER for me. Picture it: I'm picking up my best friend from the Grand…read moreRapid's airport at the start of my birthday weekend (six other people were also coming in). We make a Costco run, and then my battery light goes on. I call my mechanic in Chicago who tells me to get to a service station immediately. I call two places without any availability, and when I call Dykstra they said they would do their best to help. And did they ever! They got my car in right away and diagnosed the problem (my alternator). Their waiting room was peaceful, clean and quiet. We were even able to store the Costco perishables in their refrigerator! What could have been a horrific start to my birthday weekend (aka, dead car on the expressway in 90 degree heat) ended beautifully. I am so thankful for this experience!

Adding a Review because i Bobs deserves 5 stars. Bob is always honest and straightforward with you…read moreabout prices and what is going on with your car. My Dad has taken many cars to bobs and he does a great job every time. I recently took my girlfriends car there and it was the same thing. If you are looking for a reliable repair guy Bob is the way to go!

He is always reasonably priced and makes the repairs quickly. We have taken 2 of our vehicles there…read moreand have been very happy.

We have taken all three of our vehicles to Wiltse's and have received fair and excellent service…read more Very impressed and will continue to use them.

These guys are a class act. I can't speak enough about them. I was on my way home for thanksgiving…read moreafter work and my car started to rattle, they were the closest shop my phone identified. They were leaving for the day to spend time with their families and they helped me out. Thank you guys. Anytime I need work done I will come here

Mileage varies, but I can say without reservation Ken's has done right by me. You can not only have…read moreconfidence in their knowledge, experience, & ability but that they know the value of being fair & trustworthy. They aren't getting rich running an honest business, but people will find that is what is most important. I'm glad to do business with them & that's how it should be.

Ken is simply most honest mechanic out there. I had my car in for a very expensive part that…read moreneeded changing. Ken found that the part just needed some cleaning. He charged me much less then I was expecting. You dont find honesty like Kens Auto out there. I live in Grand Rapids and always take my cars to Kens in Caledonia. Its worth it every time.

Steve and Team repaired major damage to both driver side doors and rear corner panel of Traverse in…read morerecord time. We picked up the day before leaving for Florida which saved us renting a vehicle for the 5 week trip. Picked up the vehicle and it looked better, inside and out, than when to took from dealership. Steve has worked on several of our vehicles over the past 15+ years and we have always been impressed with his honesty, communication and quality of the worked performed. We will certainly be back but we hope it's not in the near future.

Dutton Auto Body is what I expect from an independent business in Dutton:…read moretruthful, honest, straightforward, professional service.