Took my car there and didn't worry based on all the reviews. My car was making a noise at low…read morespeeds and when stopping. They got me in about a week after I called. They got the car "fixed" quickly which was great. However they claimed it was something loose with my parking break. I barely drove it down the road and noticed nothing was different. So I took it somewhere else and got it sorted. When they called they mentioned that the problem could be something else but that it wasn't. I took their advice. They didn't even bother to drive it around to check their work. So disappointed.

Experience here was fine overall. Needed brakes and a starter…read more Service seemed timely enough. I want to say they told me they'd look at the car Tuesday, but didn't look at it until the end of Wednesday. It's possible I'm confused on that point, since I called some other mechanics first. Once they got the car in, they did the work right away. The woman working the customer side of things was knowledgeable and pleasant to work with. Working with her made everything easy to manage. Complaints: - They for some reason "had to use a Denso" starter, which added a large amount to the final cost, and of course was marked up after that. Not sure why they needed to use a Denso, or why a remanufactured part cost more than twice the new parts at rockauto. - Bigger complaint: Looks like they used a remanufactured part, and no one asked or mentioned. So not only did I pay too much for a starter, but I thought I'd at least be getting a new one. - They replaced the air filter without asking and without naming it in the quote I was given over the phone. So another 20 bucks for something I could have ordered off Amazon and put in myself in 30 second. At least the filter was only about 4 bucks more through them than Amazon is charging during COVID, but it's about twice what I paid last time. It's really the principle of the thing. It's possible this stuff was just communication issues. I don't know why they "had to use a Denso", for instance, but also didn't ask about it. Because I had dropped the car off to get checked out, it's possible the air filter was something that should have been mentioned, but due to the nature of phone calls, it just slipped through the cracks as the woman was looking at the quote, and when I gave the go-ahead, the mechanics just did what I supposedly approved over the phone. So look, I have some concerns and some questions, but overall I'm guessing the work was done well. Using a remanufactured Denso means they probably made sure to use the "right" part even if it wasn't the cheapest. And the price (make sure you go on their website and print coupons first, and mention them before you make payment) and service are leaps and bounds better than what the local Toyota dealer offers. Besides, if they do a better job than most mechanics, it's worth paying a bit more to make sure it's done right. I'll probably come back here for the next thing that comes up, and hopefully next time there won't be any surprises or questions.

I've been taking my vehicles to Complete for years. I drop them in the morning, get a ride to work…read more(coworker or UBBER) and they have always called me with a diagnosis & fair price for the work. They've typically given me an accurate estimate of the estimated time of completion, and had my car ready at the end of the day. They're one of very few places I trust to work on my vehicles anymore. Highly recommend.

0stars if I could…read more They told me they'll start on my car in 20 min. came back 2 hours later when it was supposed to be done and they didn't even work in the car yet. a hour job turned into over 4 hours. WOULD NEVER RECOMMEND. ALL THEY HAD TO DO WAS PUT ON 4 tires

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

If I could give 0 stars I would. We were backed into and our car needed a new door. This place…read moreordered the wrong door so it took 5 days longer and our rental car insurance expired leaving us without a car and no cost was knocked off. Hardly an apology. Our car was then broken into over the weekend while at the shop. The people cut the chord on our baby camera wired into the car. Even though camera was wired to car and the chord is clearly cut the body shop doesnt want to take any responsibility. States it was our fault. Car was also left completely dirty on the inside. But we are so fortunate they have offered to have us bring the car back to get it vacuumed out. Terrible service all around

I experienced excellent and quick service, needing to get a full auto inspection before my…read moredealership warranty expired. Not only was I gotten in same day, but it was ready to be picked back up good as new before closing time, with no problems they gave no charge, that's great customer service in my opinion and why I regularly come back here.

The mechanics put in a new engine in my Jeep Wrangler. The car is now misfiring and has a…read moredriveshaft vibration. The Jeep check engine light is on now. I had it there twice to diagnose and they told they didn't have the ability to read the codes. The Jeep didn't have these issue prior to having engine replaced. The manager told me to have Jeep dealer read codes and get back to them. Then I was told they couldn't work on it unless I had them update software in the computer. I spent $4000 there on labor to have motor installed I expect they would diagnose these issues before giving my Jeep back. I was wrong! Now I have to go elsewhere to get these issues corrected. I don't think they have the knowledge to work on newer cars. Beware of this business.

They are the best at what they do, Everytime I get repairs done there I leave happy an confident…read moreabout their work. They even go above an beyond, switched my tire over to my spare with no extra charge. Best prices around for exquisite work. Many of my friends go there as well, two Brothers has a lifetime of references

These guys are great! They always go out of the way to get the repairs done in timely fashion…read more Their work is good and fees are fair. They are friendly and knowledgeable. They have repaired my vehicles several times. No complaints here.

I have been having my Audi's serviced by Auto Emporium for over 30 years. Kent is a true artist on…read morediagnosing issues and repairing them fairly. I don't feel like I ever am getting taken advantage of. I always tell him, "You're not the cheapest guy in town, but you are the honest guy in town". Which is high praise in the repair world. Family owned business that really does a nice job with your car. Thanks AE.

another great experience with them. had an oil change, coolant leak and an odd engine noise…read moreaddressed and fixed. reliable service and reasonable pricing. thank you again!

I had Muffler Man take my muffler off and do a straight pipe in place of the muffler. It sounds…read moregreat. They did a super job! It has been a year now and I think I'm going to put it back like it was. I thought it would maybe help with fuel economy but didn't seem to. I will update my review after they do this. Update: Went in and had my muffler reinstalled. I drove about 80 miles round trip to get here. When I got there they were extremely busy. I noticed that everyone was dropping their vehicles off. I was unable to do that because of the distance I drove. They got me in pretty quickly. I walked to a restaurant while work was being done. They called about 4 time to make sure everything was right. They did a great job again! If I have any exhaust work done, it will be here. Give these folks a try. You won't be disappointed!

I had a terrible experience I bought my muffler I asked the gentleman to put my muffler on and to…read morecheck my brakes because I was having dragged he charged me $250 then well my whole exhaust he said he's going to do broke my rear mount and only checked my brakes in the parking lot

I went in for a misfire, they told me I'd need a new engine due to no compression. They claimed…read morethey swapped out a faulty coil just to do tests then told me my truck won't start with the old coil. I got it towed back home and found they didn't put any of the parts back into place and I now have missing wires and some of them are broken. I just replaced them before bringing them in. I would not bring your vehicle here.

I needed brakes on a 2019 F150 with 92,000 miles. With the age I asked to have the original…read morebattery replaced. I also was due for an oil change. I was greeted by Sarah who is one of the best Service Advisors I have encountered. She is knowledgeable and does it all being personable with a bright smile. The truck was dropped off in the morning and picked up later that day. Their work is competitively priced and the brakes were completed flawlessly with no pulsing, vibration or pulling. I'll be back and highly recommend Jamestown Automotive for vehicle service.