From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

Unfortunately, my vehicle was unfixable. The team at Auto Fixit were honest and kind while…read moredelivering the news. I was unable to pick it up right away, and they were very understanding. By the time I could pick it up, the battery was dead and I needed air in my tire. Without hesitation, the guys in the shop came out to jump my vehicle and fill the tire. Not only were they kind, but they made the experience of being in an auto shop much less intimidating. Shoutout to B, their shop dog, for the emotional support. They also offered a few places that I could sell the vehicle. Overall an amazing experience.

My first experience at Leo and Ed's was as good as I could have hoped!…read more Rick was fantastic and made me feel like he has best interest in mind. Thanks

Always a good experience when visiting Leo and Eds Auto Service!…read more They are over the top helpful and knowledgeable, and very eager to get my vehicle in good condition. They set clear timeline expectations and seem to exceed them each time. Prices are very reasonable and on par with what I would expect. When I got new tires here they even offered picture comparisons next to my car of the colored text options in their professional inspection report online. Looking forward to the next auto service here!

I don't like leaving negative reviews, and I tried hard to avoid doing so here--but I'm sharing…read morethis in case it helps someone deciding where to take their vehicle, especially for anything more complicated than a basic exhaust job. What went well: They did help me choose a setup that met my expectations for sound. From a "parts selection" standpoint, I got what I asked for. The problem: I'm now paying a second shop to do the job I originally came here for: The whole reason I brought my vehicle in was for the exhaust to be tucked up properly and routed cleanly. Instead, the installation was left hanging significantly lower than it should, it wasn't aligned evenly, and the overall workmanship looked rushed and sloppy. At this point, I'm having to pay another shop to correct the fitment and complete the objective I came here for in the first place--which is frustrating and avoidable. That concern also turned into a safety issue: when I drove to another shop afterward, my wife followed behind me and called asking me to pull over because the exhaust was swaying so noticeably while driving. I tried to give them a chance to correct it I went back in good faith to let them make it right. I tried to explain the issue and work with Lyndsey, but I got nowhere and didn't feel my concerns were being taken seriously. Let alone heard. Second opinion confirmed the issue immediately: I took the vehicle to another shop. They got it up on the lift, immediately understood what I was pointing out, and even commented on the poor workmanship. Bottom line If you only need something simple and you're not picky about fitment, maybe you'll have a different experience--but based on what I received and how the follow-up was handled, I would not trust this location. I have two identical vehicles. One has a standard Y-pipe, and the other (serviced at plainfield) has a more "aggressive" rumble box. Both are otherwise stock. Originally, the serviced vehicle sat at roughly 4" from the body at the center exhaust. Just as the completely stock vehicle pictured does. When I removed the mufflers from the sportier vehicle, the pipe dropped significantly. Lyndsay and her tech are claiming the nearly 8" it's currently hanging is "stock," which doesn't align with OEM. Again, I brought this in to have it brought back up and new hardware welded in. They simply welded in some hardware and called it a day. This was an incredibly disappointing experience.

Great people and great service. They were able to get me in and fix my car within a few hours! I…read moredefinitely recommend going here!

very nice and respectful to myself and my truck. Didn't over charge me or tell me that I needed…read moremore stuff done.

The guys here are very nice and clear and actually care about what they do and care for their…read morecustomers. They were able to get my brakes fixed quickly and also were able to figure out what else was going on with my car as well!

let me just start by saying if I could give this establishment more than five stars I would all…read moreacross the board. The staff went above and beyond to make sure that my insurance claim all the way down to car rental issues i had was handled for me. they even vacuumed out my car before I received it. thank you so much for everything that you guys did to help make this awful situation a smooth one!! God bless you!

very communicative and helpful! speedy and quality work, perfect paint fix. highly recommendedread more

My 1st experience with them was fantastic!! I will be back!! I have fantastic customer service and…read moretreated me like a person not a dumb woman. Thanks to them I will be cool this summer! They also stand by there work! Thank you for being an honest repair shop! Sincerely, Your new customer!!

I wish I could give them 6 stars! I have been going to Northeast Automotive for about 7 or 8 years…read morenow and have always had great experiences. They are honest, fair, and don't push things on the customers. They have a family business feel and have even helped me out when I was in a pinch on the roadside! Thank you Paula, Cliff, Cody, Kevin, and everyone else whose names I don't know!

I have been going to Charvats for years. They are honest , hard working, and the place is so…read moreorganized. Craig is always so nice and helpful. He always does his best to accommodate me and I have never been disappointed. They will tell you if you don't need something and hve helped me to determine if my 2006 Ford Freestyle is going to make it another year, or am I going to have to break down by a newer car? They assured me that the old gal has a few miles yet, and they would tell me if it's not worth putting anymore money into Jim and his crew do a great job, I have always been happy and trust their work and their word Highly recommend

Jim & Craig at Charvat's have been my heros for 15+ years. Our family business has a small fleet of…read moreolder used vehicles and they've serviced them all. They have 'saved the day' countless times and gotten our vehicles back on the road within hours of them breaking down. It can be a gamble buying used vehicles but having Charvat's in our corner gives us a peace of mind because they are honest and more than fair in pricing. They've also looked over vehicles before we purchased them to give us their opinion if it's a good buy or not. I cannot gush enough about how much I appreciate these guys! On top of the great work they do, Craig is the nicest guy I've ever met. I moved out of state for awhile (which I was nervous to do because I was taking my older Jeep and wouldn't have them around) and he came across my file so he decided to call me and ask how the drive was and see how I was doing. Seriously- the nicest!

Bob was great! He was honest and got me right in to get my brakes done. I called around and he had…read morethe best price and worked with my schedule to get right in! We are moving to Denver and it's great to know my brakes are warrantied at any Midas location! They also took care of a little rattle with my exhaust. I would recommend my friends, family, and you, to take your vehicle to this Midas location. Thanks guys!

2710 28th St. SE Management will cheat you! I was charged…read morefor services that did not happen and was lied to about it. Do not trust this place. I have filed a complaint with BBB and Midas Corporation.

Recently had both my car and my husband's truck in for service. Their mechanics are friendly and…read moreknowledgeable. They are always honest and I never feel pressured. Prices are very reasonable. Mason Street is the best!

Mason Street Garage is a local auto shop tucked away off Fuller on the NE side of Grand Rapids…read more It's really close to my house and I'd heard the name before, so when I started having car trouble I gave them a call. The guy who answered the phone, Rick, was super friendly and very polite. He told me I could have my car towed that day and they'd try to take a look at it, but it was a Friday so he wasn't sure if they'd get to it. Totally fine. He gave me the number of a tow company that they work with that picked up my car. I didn't hear anything by the end of the day Friday, so I figured they weren't able to get to it. On Monday I got a call from Rick who gave me the bad news... pretty expensive repair but I had already figured that out from Googling. He said he'd order the parts and hopefully get them yet that day. I didn't hear anything back by the end of the day, so I figured they weren't able to get to it. Ha! Then I got a call on Tuesday afternoon saying my car was ready. Luckily my boyfriend and I work together so I wasn't needing a car while it was being worked on. Rick was again super friendly and polite when I picked up my car and everything is running smoothly again. He even followed up with me a couple days later via text to see if everything was still going okay. The lack of communication I experienced the first couple of days might stress some people out, but I wasn't too worried. I will be going to Mason Street Garage for all maintenance from now on. It's really nice to support a local business that cares about their customers and provides friendly service during what can be stressful situations.