I really appreciate the helpfulness of all the folks that work here and have had several very…read morepositive experiences. I will continue to bring my car here for future services and I also purchased a used car at this dealership and would again. They are honest, helpful and experienced mechanics.

Can't say enough good things about Perrin and especially John. They took great care of my…read moredaughter's car... fair, honest and trustworthy. Highly recommend

I experienced excellent and quick service, needing to get a full auto inspection before my…read moredealership warranty expired. Not only was I gotten in same day, but it was ready to be picked back up good as new before closing time, with no problems they gave no charge, that's great customer service in my opinion and why I regularly come back here.

The mechanics put in a new engine in my Jeep Wrangler. The car is now misfiring and has a…read moredriveshaft vibration. The Jeep check engine light is on now. I had it there twice to diagnose and they told they didn't have the ability to read the codes. The Jeep didn't have these issue prior to having engine replaced. The manager told me to have Jeep dealer read codes and get back to them. Then I was told they couldn't work on it unless I had them update software in the computer. I spent $4000 there on labor to have motor installed I expect they would diagnose these issues before giving my Jeep back. I was wrong! Now I have to go elsewhere to get these issues corrected. I don't think they have the knowledge to work on newer cars. Beware of this business.

They are the best at what they do, Everytime I get repairs done there I leave happy an confident…read moreabout their work. They even go above an beyond, switched my tire over to my spare with no extra charge. Best prices around for exquisite work. Many of my friends go there as well, two Brothers has a lifetime of references

These guys are great! They always go out of the way to get the repairs done in timely fashion…read more Their work is good and fees are fair. They are friendly and knowledgeable. They have repaired my vehicles several times. No complaints here.

In over 40 yrs of buying cars and trucks, I have never had an estimate be higher than the actual…read morebill. I am so happy with auto fix it. My estimate was 1600$ to repair a huge dent in my Lexus. The actual bill ended up being 1300$. Not only was the bill way under budget but the work was beautiful. I love it when I get more than was promised. What a wonderful company.

If I could give 0 stars I would. We were backed into and our car needed a new door. This place…read moreordered the wrong door so it took 5 days longer and our rental car insurance expired leaving us without a car and no cost was knocked off. Hardly an apology. Our car was then broken into over the weekend while at the shop. The people cut the chord on our baby camera wired into the car. Even though camera was wired to car and the chord is clearly cut the body shop doesnt want to take any responsibility. States it was our fault. Car was also left completely dirty on the inside. But we are so fortunate they have offered to have us bring the car back to get it vacuumed out. Terrible service all around

Took my car there and didn't worry based on all the reviews. My car was making a noise at low…read morespeeds and when stopping. They got me in about a week after I called. They got the car "fixed" quickly which was great. However they claimed it was something loose with my parking break. I barely drove it down the road and noticed nothing was different. So I took it somewhere else and got it sorted. When they called they mentioned that the problem could be something else but that it wasn't. I took their advice. They didn't even bother to drive it around to check their work. So disappointed.

Experience here was fine overall. Needed brakes and a starter…read more Service seemed timely enough. I want to say they told me they'd look at the car Tuesday, but didn't look at it until the end of Wednesday. It's possible I'm confused on that point, since I called some other mechanics first. Once they got the car in, they did the work right away. The woman working the customer side of things was knowledgeable and pleasant to work with. Working with her made everything easy to manage. Complaints: - They for some reason "had to use a Denso" starter, which added a large amount to the final cost, and of course was marked up after that. Not sure why they needed to use a Denso, or why a remanufactured part cost more than twice the new parts at rockauto. - Bigger complaint: Looks like they used a remanufactured part, and no one asked or mentioned. So not only did I pay too much for a starter, but I thought I'd at least be getting a new one. - They replaced the air filter without asking and without naming it in the quote I was given over the phone. So another 20 bucks for something I could have ordered off Amazon and put in myself in 30 second. At least the filter was only about 4 bucks more through them than Amazon is charging during COVID, but it's about twice what I paid last time. It's really the principle of the thing. It's possible this stuff was just communication issues. I don't know why they "had to use a Denso", for instance, but also didn't ask about it. Because I had dropped the car off to get checked out, it's possible the air filter was something that should have been mentioned, but due to the nature of phone calls, it just slipped through the cracks as the woman was looking at the quote, and when I gave the go-ahead, the mechanics just did what I supposedly approved over the phone. So look, I have some concerns and some questions, but overall I'm guessing the work was done well. Using a remanufactured Denso means they probably made sure to use the "right" part even if it wasn't the cheapest. And the price (make sure you go on their website and print coupons first, and mention them before you make payment) and service are leaps and bounds better than what the local Toyota dealer offers. Besides, if they do a better job than most mechanics, it's worth paying a bit more to make sure it's done right. I'll probably come back here for the next thing that comes up, and hopefully next time there won't be any surprises or questions.

Worst service department around. Between the incompetence of J.R and John, I would take my vehicle…read moreanywhere else. They had it for a month, never even bothered to look at the vehicle, then gave a ridiculous quote. Then bothered to tell us that they couldn't even help us unless we wanted to pay money. Both David Vanderhyde Sr. and Davey Jr. should be ashamed. If you want a crooked place to take your vehicle to get swindled, then go here. If not, go anywhere else. This place is a pile of steaming crap. Edit- (4/23/26)- This dealership actively tries to take advantage of customers. I left messages to speak with multiple people and no one bothered to call back. I would never buy a vehicle here, or take your vehicle here to be worked on not even if you're desperate. J.R. In the service department Actively tries to take advantage of customers and the owners know about it. Especially Davey Vanderhyde. Just pathetic Edit - (5/7/26)- Ended up taking it to another well known dealer and I they were able to have it repaired in 2 weeks. We then found out that they ran the VIN of the truck through the Good faith warranty program and flat out lied to our faces. Again, the Vanderhydes are garbage people and if you want to be scammed, then go here. I'd also stay away from J.R., as he's a few colors short of a full crayon box.

Everytime i come to see Keith Yooper Flatt he gives me good deals that i love to see.read more

Great service . Well priced for the Grand Rapids area …read more They will try to fit you in if you have an urgent need . Overall been here many times and will continue to come back

I came into RHD with a nail in my tire and because the local dealership didn't have my tire in…read morestock. George the General Manager was not only helpful, but he had me in & out the door in no time! He was knowledgeable and professional taking care of my situation and providing helpful advice for the future of my tires. I HIGHLY recommend this team for service with your tires. Thank you George and team for taking care of the nail in my tire on a rainy day.

Awesome service with exceptional price. I had an oil change done. His price was 1/2 better than…read moreother car repair shop. He even repaired my heat shield and checked my slow leaking tire at no extra charge. Complete repair in timely fashion. If you are looking for a honest and fair auto repair shop, I highly recommend John at J&H AUTO!!!!!

Great service at a great value! Very trustworthy! Can't thank John enough for helping out our…read moredaughter!