River Valley Auto

(6 reviews)

My husband and I were told to drop off our vehicle, so we did at 7am. At 9am my husband called to…read morecheck on the vehicle the office guys said they have the vehicle and it is still in the parking lot. Then in the afternoon my husband reached out to the garage again and was told it was not in the garage yet. So, my husband waited all day from 7am to 4:45pm with no vehicle. When I got home at 4:45pm he had told me he hadn't heard anything. We decided we would go to the garage to see what was going on with our vehicle. When we got to the garage we were told it had just got in the garage and they were beginning to look at the vehicle. The guy in the office was a complete jerk and very disrespectful. He said to us "what do you want me to do call you every 5 minutes". I then reminded him that he hadn't even called us once. He said I don't know what you expect me to do we had 6 appointments that specific day. I asked him if he rather us go somewhere else. His reply was go someplace else. That is exactly what we did. Our vehicle needed brakes, tire sensors, rotate tires and a new reflector on the bumper. We will not go back there or recommend this place. Never had this issue in past with this garage.

Had a major preventive maintenance job completed on my Acura at Bronk's on Northland Drive. A week…read morelater, the car drives great without any issues. Friendly service. Volunteered a discount I didn't realize I had. Prices lower than the dealer using Acura brand parts.

Meineke Car Care Center

4.6

(21 reviews)

From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

Car Care Unlimited

4.6

(13 reviews)

Took my Jeep in for an oil leak originating from the same location of a repair completed over a…read moreyear ago. They found the leak and made the repair no hassle and no charge. That is exceptional service, and I highly recommend them.

I've gotten all of my repairs and oil changes done at Car Care for the past couple years and LOVE…read morethe service. They're honest about what my car needs & when and I love going to them for my cars maintenance. Highly recommend

Bella Vista Auto

(4 reviews)

I highly recommend this place. The people here are very knowledgeable, honest, kind, and reliable…read more The pricing is also very fair. If you want the job done right, come here.

I have been taking my cars to Bella Vista Auto since the 90's. We have been driving our cars for…read morearound 250,000 miles before trading them or selling them. The engines are still strong and do not burn oil. This is due to Ted and crew treating your car like their own. They let you know when something needs attention now or something to keep an eye on. I have never felt that they tried to up sell me into something that was not need! I will always take my cars to Lake Bella Vista Auto!

Lakeside Car Company

Best place to take your car. Fair pricing and honest work. Won't go anywhere else! They care about…read moreyou .

They are good at getting back to you via email. I have gone to them many times and I love their…read moreservice and how they get things done as quickly. Even if your car or truck needs to be fixed and don't have another car, they are good at providing a car for you.

Northland Automotive

(3 reviews)

Historically I've dreaded visiting the mechanic as a female who knows nothing about cars. Northland…read moreis an exception. They recently replaced brakes in my daughters car, and in mine. Just towed our unworking car in for evaluation. I have total trust in these people and the customer service is really great. #customerforlife

Great customer service and very fair prices! Support local. I'll definitely be back and would…read morerecommend this crew for your repair needs too!

Tire City

(6 reviews)

I have never dealt with people I can fully trust when it comes to getting my car fixed. at Tire…read moreCity that was the exact opposite I have never been happier. Not only do they care about your car like it's their own they put their full quality and effort when it comes to fixing YOUR CAR. I hope Tire City sees this and Ethan who helped fix my car he was a full gentleman and went out of his own way to help me I just wanted to say thank you again Tire City!

Awesome service !!!…read more I didn't have an appointmen, just stopped in because I was having a tire issue. They got me in right away, repaired my tire and I was on my way.

Perrin Motors

I really appreciate the helpfulness of all the folks that work here and have had several very…read morepositive experiences. I will continue to bring my car here for future services and I also purchased a used car at this dealership and would again. They are honest, helpful and experienced mechanics.

Can't say enough good things about Perrin and especially John. They took great care of my…read moredaughter's car... fair, honest and trustworthy. Highly recommend

7 Days A Week Mobile Automotive Repair

(4 reviews)

This was the fastest convenient service I've had they pulled up to my place and got to workread more

I cannot tell you how happy I am with the quick, efficient service-which I scheduled from a…read moredistance on behalf of a child. Not only were the repairs done for a great price, but the repair man also came to us, so we avoided having to figure out how to get a tow. Although we had some last-minute payment snafus, he worked with me to make sure things were taken care of. I would add an extra star if I could for dealing with an 18-year-old child who needed detailed instructions on how to find the info about the car. Make that an extra two stars for patience in addition to the extra dealing with an 18-YO star. Do not hesitate to use 7 Days a Week Mobile Auto Repair.

Nelson's Towing

(4 reviews)

Gary is a great guy to work with. Excellent service and an all around good guy. He worked with us…read morethrough a difficult accident.

I couldn't be more thrilled with Nelson's Towing and the fantastic job they did at towing my car…read morefrom an auto-repair shop back to my house. Their quoted price was thirty bucks LESS than a competitor I had called previously, and both the dispatcher and driver were friendly, personable, and polite. I would absolutely recommend Nelson's Towing here in Rockford to anyone!

Perrin Motors

Can't say enough good things about Perrin and especially John. They took great care of my…read moredaughter's car... fair, honest and trustworthy. Highly recommend

Interior Express

4.9