I've been going here since 2008 and they have never disappointed me in the slightest. Always…read moreprofessional and they carry quality Mobil One oil. Often times, other quick lube places overfill the oil, but the owner at this joint is always present and running the show here, so they seem to check the level properly. They carry Valvoline synthetic as well. Synthetic oil helps when you park your car outside and it's 20 below zero because it doesn't turn into molasses. I don't waste my time with the cheap oils that gel up in the cold and need to be changed twice as often. They also have batteries available. After a lot of trial error finding a good oil change place, I see no need to switch.

No longer a family owned business Valvoline national…read morelocation has a four prey feel try to sell you on lots of surveillance you don't need

From start to finish, my experience was fantastic! Jennie helped me step by step with more than…read moreshe will ever know. As a business owner, you almost have to assume your customers know nothing and want help while not making them feel dumb and that is exactly how Jennie helped me. She made something that felt really hard to me, go smoothly. The work on the car was also excellent. Truly felt like I had a new car driving home! Thank you!

After searching for a local shop that was willing and knowledgeable enough to take on my 2008.5 VW…read moreGTI's multiple repairs, I found Meineke on Alpine. Anthony listened to me and didn't treat me like an idiot, followed up on the possibilities I had narrowed down, and that right there is enough to make me a loyal customer. Costs were typical for the repairs performed and he gave me a discount for paying with check, as well as honoring a verbal cost for a separate issue. She is running better than she has in about 8 years!

the best place to get your oil change. this is place is family owned and they are great people.read more

friendly, fast, and professiona! couldnt ask for anything else my wife & I stopped i while on a…read moretrip from out of town

* A-list personnel * Free refreshments…read more* Best service in Grand Rapids * Swift and earnest people * Interior vacuuming * Oiling the door hinges * Free carwash

Excellent service! Really kind and helpful with telling me everything they did! I dislike getting…read moreoil changes because of the time it takes but this was quick, I'll be back here again.

Best place to take your car. Fair pricing and honest work. Won't go anywhere else! They care about…read moreyou .

They are good at getting back to you via email. I have gone to them many times and I love their…read moreservice and how they get things done as quickly. Even if your car or truck needs to be fixed and don't have another car, they are good at providing a car for you.

My 1st experience with them was fantastic!! I will be back!! I have fantastic customer service and…read moretreated me like a person not a dumb woman. Thanks to them I will be cool this summer! They also stand by there work! Thank you for being an honest repair shop! Sincerely, Your new customer!!

I wish I could give them 6 stars! I have been going to Northeast Automotive for about 7 or 8 years…read morenow and have always had great experiences. They are honest, fair, and don't push things on the customers. They have a family business feel and have even helped me out when I was in a pinch on the roadside! Thank you Paula, Cliff, Cody, Kevin, and everyone else whose names I don't know!

Today I went back for an oil change. There were two cars ahead of me waiting, one in each lane. As…read moreI tried to decide which car I should get behind, one of the employees came out and told one of the cars that her wait would be long as the person was getting everything offered done. Since she was next, he asked the other car if she would let the first one in. We all jockeyed around and settled down to wait. To say I really appreciate this kind of service is an understatement! Most places would just ignore you until you drive into the service bay. This place goes above and beyond every single time. I drive out of my way to go here and you should too!

Great service! Quick and fast not pushy about things! Great kind and fast employees!read more

Today was an oil change and tire rotation , very attentive and helpful staff , in and out in under…read morean hour with a full inspection. I previously purchased my tires here as well , I find them to be well priced , andhelpful while caring about their customers

Had my vehicle in for brakes (master, lines, a full job), however when it was returned to me my…read moresteering wheel radio controls, cruise control buttons, horn, everything - had stopped working. I went back to the shop for two more repair items on the same vehicle and brought attention to the issue. When made aware, the shop response was "how can you prove we did that" and said that they would conduct a diagnostic, however when it would be revealed that they didn't do it, I would be responsible for the labor costs. Rather than accept the two repair jobs I had brought to the shop, and rather than offer to help with some diagnostics in the wake of accusations questioning the shop's integrity, I got argued with by 3 employees in the lobby. Mind you, I never once raised my voice, lost my temper, or anything undignified like that. We're not lying, you are. That's what I've come to understand of the shop. That - and all vehicles I've had enter the shop leave with new issues. The two techs that worked on my vehicle are no longer there, either, so doesn't seem like they can keep a consistent trained wrench under their employ. HUGE lack of confidence in this shop techs, and less in the management. Regardless of what the break and fix is - as a manager I would be embarrassed to see my staff address clients that way. The only correct way to stand behind your work is to prove it is quality, not calling your customers liars when your integrity is questioned.