Always kind and helpful!Honest guys with experience ,love their customer service and reasonable…read moreprice. Recommend every time

friendly, fast, and professiona! couldnt ask for anything else my wife & I stopped i while on a…read moretrip from out of town

Great service and honest people. That's getting harder and harder to find these days…read more I've already referred two other people here, and I plan to send many more. Whether you need tires, vehicle repairs, or you're shopping for a car, this is the first place I'd recommend. Give them a chance--you won't be disappointed.

I have never dealt with people I can fully trust when it comes to getting my car fixed. at Tire…read moreCity that was the exact opposite I have never been happier. Not only do they care about your car like it's their own they put their full quality and effort when it comes to fixing YOUR CAR. I hope Tire City sees this and Ethan who helped fix my car he was a full gentleman and went out of his own way to help me I just wanted to say thank you again Tire City!

Mathew is super talented and help us get our vehicle back in great shape the level of excellence is…read morefar above the average shop! Mathew check everything out and gave us recommendations on what needs to be addressed right now and what is a need down the road! Excellent customer service and I would highly recommend this auto repair shop you will be glad you used them!

I've gone to Cascade Hills for years with Andy & Mark -- they were awesome. But my experience with…read morenew ownership was not good. Had my car in for an AC repair and oil change (using a jug of Mobil1 oil and a filter I provided). They overfilled the oil (used entire jug, vs. filling and checking). I asked why. The response was 'we filled it to the specs'; I pointed out that it never takes the full 5.1 quarts after a change; I've never needed more than 4.5 to get the dip stick level right. He then said that my dip stick was the wrong part and therefore inaccurate... not true. (I even checked the dipstick part to verify it was the right one.) I also called later and found that they will no longer accept customer supplied parts for repair, unlike Andy & Mark's policy.

Great experience. Had a leak around the valve step on my significant others vehicle…read more Some slight confusion / miscommunication regarding the dropping off of the vehicle. However, I would say the pricing was fair for the issue.

I have brought my Volvo (a lot of places in Allendale don't deal with European cars) car to…read moreTolman's several times. They always look at the car figure out whats wrong, then give me a call to see what I want to do. Every quote I have gotten has been very close to what I paid. If you're looking for an honest auto repair places Tolman's is it.

Hidden gem! Located across the street from Godwin Plumbing & Hardware. Place looks run down, but…read morewow. Abel is such a nice person. Works very hard. VERY HONEST! GREAT PRICES. We need to help places like this out, instead of some of the richer tire places around Grand Rapids that lie and only care about squeezing as much money out of you as possible. Abel (one of the owners) even told me my flat repair was free of charge. I paid him double of his usual charge for tire repairs because he is such a hardworking and honest man. We need to help places like this (honest, hard working), that don't have the means to advertise, get more business! Thank you for your help today Abel.

Took my car there and didn't worry based on all the reviews. My car was making a noise at low…read morespeeds and when stopping. They got me in about a week after I called. They got the car "fixed" quickly which was great. However they claimed it was something loose with my parking break. I barely drove it down the road and noticed nothing was different. So I took it somewhere else and got it sorted. When they called they mentioned that the problem could be something else but that it wasn't. I took their advice. They didn't even bother to drive it around to check their work. So disappointed.

Experience here was fine overall. Needed brakes and a starter…read more Service seemed timely enough. I want to say they told me they'd look at the car Tuesday, but didn't look at it until the end of Wednesday. It's possible I'm confused on that point, since I called some other mechanics first. Once they got the car in, they did the work right away. The woman working the customer side of things was knowledgeable and pleasant to work with. Working with her made everything easy to manage. Complaints: - They for some reason "had to use a Denso" starter, which added a large amount to the final cost, and of course was marked up after that. Not sure why they needed to use a Denso, or why a remanufactured part cost more than twice the new parts at rockauto. - Bigger complaint: Looks like they used a remanufactured part, and no one asked or mentioned. So not only did I pay too much for a starter, but I thought I'd at least be getting a new one. - They replaced the air filter without asking and without naming it in the quote I was given over the phone. So another 20 bucks for something I could have ordered off Amazon and put in myself in 30 second. At least the filter was only about 4 bucks more through them than Amazon is charging during COVID, but it's about twice what I paid last time. It's really the principle of the thing. It's possible this stuff was just communication issues. I don't know why they "had to use a Denso", for instance, but also didn't ask about it. Because I had dropped the car off to get checked out, it's possible the air filter was something that should have been mentioned, but due to the nature of phone calls, it just slipped through the cracks as the woman was looking at the quote, and when I gave the go-ahead, the mechanics just did what I supposedly approved over the phone. So look, I have some concerns and some questions, but overall I'm guessing the work was done well. Using a remanufactured Denso means they probably made sure to use the "right" part even if it wasn't the cheapest. And the price (make sure you go on their website and print coupons first, and mention them before you make payment) and service are leaps and bounds better than what the local Toyota dealer offers. Besides, if they do a better job than most mechanics, it's worth paying a bit more to make sure it's done right. I'll probably come back here for the next thing that comes up, and hopefully next time there won't be any surprises or questions.

It pains me to have to write this review, but I feel I would be remiss if I do not…read more I have been bringing my car to Jack's since 2017, with mostly positive experience. Aside from their archaic bookkeeping and scheduling method, these past few years of service have left me questioning. Let me start with the most recent issue. I brought my 2005 vehicle in for maintenance November 2024 and ended up with a considerable degree of rear tire/breaks/lines work amounting to almost $900. This past Wednesday (March 5, 2025), while driving to the east side of Michigan for a visit, I was almost to my destination when I heard a loud bang or pop and thought I lost a piece of my car; followed by loud piercing whistle and then the smell of burning rubber. I slowed and eased over off the road to find a flat rear passenger tire. Towed to Belle Tire to find out the entire back frame was rusted through. It jutted out and caused a rubbing against the tire, which finally blew. The gentleman who inspected the tire couldn't believe the outcome wasn't worse. When I mentioned the work back in November, he was shocked the condition of the frame did not alarm anyone and said they (Belle) could not, with good conscious, replace the tire to let me drive off when the outcome could be so very dangerous and not end well. Wouldn't you think that this degree of corrosion would have been noticeable back in November? Sadly, I will not be returning to Jack's for service on any future vehicles.

Honorable prices, honest work, and knowledgeable. Highly recommend them. I've taken trucks, cars,…read moreand vans here over the past three years. I've never been disappointed. Also, I saw the mechanic from my old work place here one day getting something fixed. That's sayin something.

I've gotten all of my repairs and oil changes done at Car Care for the past couple years and LOVE…read morethe service. They're honest about what my car needs & when and I love going to them for my cars maintenance. Highly recommend

Took my Jeep in for an oil leak originating from the same location of a repair completed over a…read moreyear ago. They found the leak and made the repair no hassle and no charge. That is exceptional service, and I highly recommend them.