Great family business here and they were able to find the perfect part and color match for our 15…read moreyear old car at an honest price.

Local. Family-owned. Two of the most important things to me when selecting where to do business…read more The customer service is top-notch and they stand behind their work, which is impeccable. If you're not near by, they are worth the drive to ensure your car comes back to you looking showroom new.

Customer service was great, but the quality of the repairs did not meet expectations…read more After picking up my vehicle from an insurance claim, I noticed multiple issues with fitment and finish, along with an unexpected additional charge at pickup that wasn't clearly communicated beforehand. As a result, I've had to go back through insurance to have the work re-evaluated and will be getting the repairs redone elsewhere. I am very disappointed in the quality of work delivered. If you care about your vehicle, or especially if you're a car enthusiast, I would strongly recommend staying clear of this shop and seeking out a more professional and detail-oriented repair facility.

I trust this place with my auto body repairs. They were efficient and spot on and in every detail.read more

amazing service. was quick and fantastic customer service! Thank you again for helping my fiance…read moreout of the ditch

I'm not going to lie, I almost didn't call J & K because of the reviews on Yelp but I'm so…read moreincredibly happy that I did. I did a quick Apple Map search for towing near me and I had three options / I called J & K first, told them I got stuck in the snow and needed pulled out 'okay, I'll be right there'. Honestly, from the time I called to the time he left was approx. 12 minutes and it was incredibly reasonable. Knowing that I had zero hope of getting out without their help, they could have completely overcharged me. Plus, he was soooooo nice! Ignore the negative Yelp reviews and call them. Quick and affordable which is everything you want in a time of need!

Great service! Took care of my problem quickly and efficiently. This is a trust where the Service…read moredealer.

What a horrible dealership. Spoke to "Greg" who apparently is the new car manager.. Was quoted one…read moreprice, then when we arrived at the dealership was told an entirely different amount. He found the paper he had written the numbers down on and said "I have no idea how I came to that number.. I guess I'm unorganized". What a terrible experience. No chance I'd ever purchase a car/truck from this place. What a waste of gas driving to the middle of nowhere. I'll stick with the local Fox dealerships.

The service representative who schedules maintenance is very courteous and professional. The…read morevehicle pickup is always on time and the mechanical work is as requested. I am always satisfied with the work done there. Bob

While they were able to fix my car in less than 24 hours after dropping it off during after hours,…read moreI was very upset when attempting to pay for the repair. The man I spoke to on the phone was willing to accept payment over the phone, but told him I could just pay in the center. I went to the center to pick up the car and needed to pay with 2 credit cards - one I physically had with me and another that I did not physically have but had all of the information with me. Craig was very rude towards me and kept claiming that they can only take payment if the person is physically in the center...complete opposite of what the other person told me on the phone! Eventually I was able to persuade them to take both methods of payment. Pfieffer Lincoln, if you're going to adopt a policy that's against all other dealerships for taking payments over the home then for gods sake maintain consistency and educate your employees and make it explicitly clear when discussing repairs with your customers! Thoroughly disappointed.

Very experiencing Towing company called immediately back offered quote and on the day I requested…read morethe code they called to schedule the pick up. This company is 100% reliable and will use again

Just awesome service. Very prompt. If I could give you 10 stars, I would. You guys rock!!read more

Southwest does a great job. reasonable prices I had a…read moreproblem getting my air filter cover off. I pulled in there. They got the cover off. Didn't even charge me Very friendly staff

Amazing and fast service! I would highly recommend Southwest Auto Service. They had fair prices and…read morewere so kind to me. I have taken my car to other shops around Grand Rapids and Allendale area and they are by far the best auto shop.

Did an excellent job on my son's very dirty car. Arrived right on time, brought all his own…read moreequipment, did it right in my driveway. Great communication, and was upfront with pricing and only charged what he said he would. If you need your car detailed, I highly recommend them. My son even said it smelled good inside.

I am 100% happy with the wonderful result of my interior/exterior detail! Leon was professional,…read morekind, and communicative! And you can't beat the price! I have had details done that have been more expensive, but the quality of work from West Michigan Mobile Detail was just as good if not better! It was so convenient to have the detail done at my place, as I didn't have to coordinate a ride to and from anywhere to get the service. I would highly recommend, and will be a repeat customer!