This is the 3rd time we've used JJ's they have done a spectacular job each time, it's what's kept…read moreus coming back. Their customer service was excellent and they were quick to give a quote and get our service/repairs scheduled and finished in a timely manner. Will gladly continue to recommend their business to friends and family.

The team at JJ's did an outstanding job on repairing & repainting my cars. The owner (Juan) is a…read morevalued customer & friend I met at MVP gym, where I lifeguard. I was sooooo pleased to see his smiling face when I went in for a quote. I immediately knew that he was the one for the job. Juan is knowledgeable, thoughtful, fair and honest at work and outside. He was quick to get my car fixed. After that I had him do some touch ups on my mum's car and my aunt's car. I liked the value for money. More importantly, I like to support nice local small businesses.

They replaced the door on my BMW X4 while doing bodywork. The inside upper door panel they used was…read moreextremely worn, and was not my original door panel. I will never go back.

I wouldn't suggest any other body shop. I have had my cars to Rodenhouse Body Shop several times…read more Vaughn & Patty, the owners are so easy to work with, very professional. Very easy to set up an appointment to get my car in by appointment. Much more reasonable price than bringing my car to the dealership.

Jay, Chris, and the staff at East Beltline really helped me tow my car on Thanksgiving day. They…read moreprovided excellent service, reasonable pricing, and helped my family and I in a pinch when I was traveling to Illinois for the holiday. I appreciate all that they do! Thank you.

If you need auto repair and are located in Grand Rapids or Plainfield Township East Beltline Auto…read morerepair does a great job with fair prices.

This is the best body I've been to in 30 years. Brian is…read moresuperb on customer service. I've had 2 different cars done in 2 years and the work was impeccable! Choose this shop for honest, cost effective and high quality work.

Excellent job repairing and painting bumper on my BMW after a Meijer parking lot hit and run…read more Perfect paint match....like it never happened. Competitive price, easy to work with and completed the repair on schedule with no hassle or fuss. Would definitely go back!

Morales replaced an outside mirror on my SUV. Jose found the replacement part, color matched it to…read moremy car and installed it. The entire process was done very quickly and without a hassle. I highly recommend Morales.

The work was great. I especially appreciated the quick response with an estimate and the regular…read morecommunication while the car was in the shop. Our insurance company was glad to hear we wanted to work with them. Now I see why.

Was unable to remove my prior review…read more Am working with Eds Body Shop as cost of repairs from a crash exceed Insurance value of car. Had added enhancements on car. Am looking for a detailed list of repairs to discuss. Or if Eds recommend second opinion.

So far the pervious posters review has not been my experience at all. Communication has been…read morehorrible. They have never called me. I've had to call them every time the truck was supposed to have been done and wasn't for some reason or another. Last week it was early this week. Wednesday it was tomorrow. Thursday it was tomorrow by 3. Today I had to call at 2:00 to make sure it was done and was told I could pick it up anytime before 3:00 because they were closing early. When I asked why they never called so I could actually make it there by 3:00 she claimed she had just then been told it was done. I really don't believe her this time. Every time I have called she was just about to call me. She did make arrangements for me to pick up the car on Saturday, but it really is the least they could do at this point. They have had the vehicle for 22 days for a $3,000 repair. In the end they did good work. Worked out the details and met us on Saturday to pick up the truck. Will I go back? I don't know. I sure do wish they communicated better.

I backed into a truck's bumper (stainless steel) with my plastic Toyota bumper and I had a big dent…read moreand the bumper was hanging. I stopped at Car and Collision and the manager was so kind. He took my car into the garage and worked a small miracle on my car. The dent was gone and the bumper was reattached. We have gone to this place for over 40 years and have always gotten great service, but with new owners now, I was not sure. They are definitely keeping up the great work that Jim started. They were kind, respectful and so willing to help. I would recommend this place to anyone who admires good service with a smile. Thank you again for your kindness. I will be back. Cathy Mulder

Jim, the person that does estimates at Burton Heights Auto Body will promise to do things and then…read morenot follow through. I had an insurance claim that needed attention. Jim gave me an estimate a few months ago for additional minor repairs along with a complete paint job. When it came time to do the work, Jim then increased the price dramatically. He then promised to raise the vehicle on a lift when it was in the shop to give me a more accurate estimate. That new estimate never happened as Jim said parts were not available. I checked online as soon as I returned home and found several sources for parts. I also asked for an alignment while my vehicle was in the shop. Jim told me that someone crawled underneath the car and said it did not need an alignment. That is not how you check alignment. Really, If the vehicle pulls to the left or right then it is alignment related. The vehicle was never raised on a hoist nor put on an alignment rack. I let Burton Heights Auto Body repair my vehicle and was not satisfied with the service, nor the deceit and unkept promises. I have referred many people to this establishment in the past making the company many thousands of dollars. That does not include the thousands that I have spent. Yet, when I had to go through the process all Jim cared about was the insurance check and not making the customer happy by meeting the requirements and promises that he made to me. Deceit is not good business... NO MORE REFFERALS!

Two times, I had my truck in there with pretty major issues, they were very honest, fair, and…read moreupfront about what needed to be done immediately versus what could wait. Their pricing is more than fair, they were speedy, and always very friendly.

The only honest mechanic that I have come across is CARS auto in Jenison just off Chicago drive and…read more18th. He was super honest and they got the diagnosis right on my jeep first try. Didn't replace unnecessary parts and were cheaper than everyone else that quotes me. They were honest about their workload and still managed to get the job done way earlier than expect. They are my go to for now on!