Last week I had a chip repaired at the location in Jenison. Fast service, warm and friendly folks in the office and the repair technician. Looks absolutely perfect! Then this week I had Gunnar come to my house to replace a full windshield. The office was so easy to work with in connection with my insurance, and the techs did a wonderful job - fast and good. Have been incredibly pleased with both services I had this month. Great people to work with. read more

Quality work, fast and friendly! More efficient and cost friendly than any other spot I've found in W MI.

I had the unfortunate luck of getting a big chip in my windshield late last week. The chip ended up cracking and splitting across half my windshield. Action was able to schedule me an appointment very quickly. They worked right with my insurance company and I was able to get the issue taken care of in less than a week! They offer remote repairs if you have an enclosed warm space. I had to go to the shop, but they had me in and out in a little under an hour. Staff were very friendly and if you have State Farm for your insurance you get complimentary wiper blades with a windshield replacement! They even installed those for me. I had a great experience and would highly recommend their services! read more

Action Glass was SO HELPFUL and stress free. so had a crack in my windshield and called them without any clue how the process worked- the person was so nice and helpful, she called my insurance company with me on the phone and got the claim covered. Then, they came to my house the very next day and replaced my windshield without me having to leave the house at all. There was no mess, no hassle on my end, and they gave me the option of paying my deductible with cash, check, or card. I'd absolutely recommend them to anyone who needs some glass fixed! read more

I would highly recommend Action Glass. They replaced my windshield in an timely manner, very soon after calling my insurance company. M.V. was extremely knowledgable and explained the process and precautions well. Since my insurance covered the cost of the windshield I can not comment on the value. read more

Transparent on prices, able to fix the rock chip in my car in under 20 minutes, and all parts of the staff were insightful and so kind.

Action glass deserves 10 stars. I was on road trip from Chicago to traverse city and heard huge pop with good size rock hit our windshield. We stopped to charge our car and finally got to check if there was damage. I noticed a small impact, and called all local auto window places, everyone said no they can't take me in right away. I was worried about it cracking all the way. Action glass was super nice on the phone, asked the techs if it was ok to take me right away as a walk in, called my insurance with me on phone to get authorization. When I got there, very friendly, took me to bay and tried fixing it. Before starting, they were honest and said it likely wouldn't work because the crack already got bigger and expanded. It cracked and they said they had to void State Farm claim and they wouldn't charge me. Amazing place and customer service. read more

Action Glass - Jenison - Windshield Installation & Repair Near Me - Jenison, Michigan

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Used this online quote request to try and get a price to replace a cracked windshield. They responded with an email stating that someone would get in touch with pricing and scheduling options. Never happened. I sent a second request in and was ignored. Sounds like they don't want my business. read more

I had my front windshield replaced at Action Glass in Jenison. I found the people there friendly and professional. They have me a really competitive quote (the least expensive, actually) and were able to get me in the next day. I would definitely return, and would highly recommend. read more

they were amazing had my corvette back window smashed and they called around and found me a back window and had it shipped to their shop the next day and installed couldn't be happier with the service!!!! read more

Really appreciated these guys solving the mystery of where water was getting into My Jeep. Which was not from the windshield so they went above and beyond to help me! He discovered the sunroof's drainage was blocked! Since he blew it out, all has been good. THANK YOU GREAT TEAM!!! read more

I was referred to them by Koenes auto body shop in Grand Rapids. I needed a specialty, hard to find windshield. They tracked one down for me. They made everything happen smoothly with my insurance company too. Nice customer waiting area too. I wouldn't hesitate to recommend their service. read more

I called Action Glass to replace my windshield due to a huge crack on the drivers side. They replaced the windshield the next morning in less that an hour. Dennis was very professional and they worked with me on my deductible. I highly recommend their service. read more

My wife's windshield somehow got cracked and I didn't want her driving around that way, at least not for any distance. I called Action Glass and they were able to take care of a replacement the next day. They gave me a quote, and the cost was exactly what they quoted. They were quick and efficient, and my wife was able to drive away in less than an hour. I wasn't present while Action Glass replaced the windshield, but my wife said I definitely needed to give them a great Yelp review! read more

I used them twice, or tried to. The first time they were great. Came out when scheduled, price was fair, nice guy. Second time they missed the appointment. Second time they missed the appointment. No communication from them, we had to text and see what was up. I called a competitor and they were here in 2 hours. They had a story each time, but, if I'm home waiting, I'm not at work making money! I'd say you have a 50/50 chance of being pleased. read more

Great customer service and quick response to my questions. I have used Action Glass several times in the past and will continue to patronize their company. I highly recommend them and their friendly, helpful staff. read more

The first time I used them in 2017 it was a great experience. The second time....not so much. I was looking to purchase a car with a broken windshield so I contacted their office to inquire on the price for a replacement. They told me they would cover my $100 deductible but a week later when I had purchased the vehicle and contacted them to schedule they retracted their offer and would only cover $30 of the $100 deductible. I had told them up-front the make, model and year of the vehicle yet they backed out of their original offer to cover the deductible. Also, be aware, their pricing for a job flexes depending on how busy they are at the time. A job they quote during slow times could be significantly higher when they are busy. I have never heard of such a pricing model but I learned this after a conversation with their Jenison office. read more

The hood on my car flew up and shattered my windshield while I was driving. Action Glass was able to get me in and fixed on the same day! They even replaced my windshield wiper for free. The front desk staff are kind, the waiting area is welcoming, and the office smells like fresh cookies. Highly recommend! read more

These guys are great! They found me a new windshield for my 1977 Gremlin and put it in perfect! My car feels brand new! Thanks guys!

This is the second time we used Action Glass -Jenison and I must say they came through for us both times. The first was for our 2003 Highlander. No muss-no fuss, they just came out to the house and replaced the windshield. Very nicely done. Second time....Oops the wrong windshield was delivered for our Audi. The tech Brian made his apologies and then Cheryl called later to arrange another visit. Thanks Cheryl. Then Oops again. WTF? Bob showed up with the wrong windshield again. (Oh, by the way Bob, get a clue, you laid blame with others in your organization basically telling the customer (me) that you just were following what was on the work order and that it's real common to screw up more than once....Geez.) Anyway Jody scheduled another visit and they came back for a third time later and got it right this time. Thanks, Jody. The job was done right and the new windshield looks great. Hats off to all the effort by everyone involved. I know things like this can happen, especially with a European car involved. Best wishes. Kent. read more

They came out to where I work and replaced my windshield in under an hour on my new Subaru Outback. They even paid my insurance deductible so I paid nothing in the end. I've had the new windshield for a month and it seems as good as the original. I highly recommend them! read more

Had my windshield replaced and the following week had water coming in. They blamed it on the sunroof drain and wouldn't take responsibility. ( never had an issue with water before until they replaced my windshield) When they came out to look at the windshield they worked on the car before I was out there and when I went out there you could smell a fresh coat of sealant. Even after the 2nd attempt I still had water coming in. Due to them wanting to charge me another $100 to look into the issue further, I decided to have another company look at the issue. They were able to locate where the water was coming in and resolved the issue. This company does not go by there warranty program. Any future customers I would recommend spending a little extra money and have another company work on your car to avoid such poor quality and service. Doug the manager did not handle the situation well and was so sure it wasn't there fault. (Allendale location) read more