John showed up at my home (Rockford) right on time and completed the replacement neatly and…read moreprofessionally. He was very understanding when my son was delayed in getting his car to my house for the repair and worked with us to still be able to complete the repair the same day. Thank you John!!

John is supper professional and quick. He did a thorough job and was able to get my rear window…read morereplaced the same day. I highly recommend him.

Quality work, fast and friendly! More efficient and cost friendly than any other spot I've found in…read moreW MI.

I had the unfortunate luck of getting a big chip in my windshield late last week. The chip ended…read moreup cracking and splitting across half my windshield. Action was able to schedule me an appointment very quickly. They worked right with my insurance company and I was able to get the issue taken care of in less than a week! They offer remote repairs if you have an enclosed warm space. I had to go to the shop, but they had me in and out in a little under an hour. Staff were very friendly and if you have State Farm for your insurance you get complimentary wiper blades with a windshield replacement! They even installed those for me. I had a great experience and would highly recommend their services!

The person who measured for my window was very nice and so were the office staff. However the…read moreinstaller was extremely rude, and didn't say hi or say who he was when he rang my doorbell. He didn't smile ONCE the entire time he was working on the window. He also took out the broken window FIRST and then went and assembled the replacement which took him over THIRTY MINUTES with a huge gaping hole in my room for all the mosquitos and flies to come in! He should have had the new window READY TO GO--BEFORE---he took the damaged one out! That is a no-brainer! He told me to "have a nice day" WITHOUT a smile as he left and gave me a dirty look! Talk about ungenuine! I suppose he didn't like my "Nevertrumper" bumper stickers on my car and the fact I was watching MSNBC talking about tRump trying to squelch the investigation into his good buddy and pedophile Epstein! Are good employees that hard to find?

I had a patched chip in my windshield that turned into a big crack, so I looked for some companies…read moreto see who could work with my insurance and get me on their books pretty quickly. As I was checking Yelp for options, Glass Doctor came up and I saw Terry E's great review so I went with it! I was able to schedule my appointment right over the phone with Glass Doctor. I submitted everything through my insurance and then someone came to my house at the beginning of the stated time window. It did take an hour to replace, which I wasn't expecting, so be sure to ask if you have a time commitment. Once he was done, the guy working on my car told me to wait about 15 minutes to drive. It ended up being over half an hour before I drove it, and I noticed some weird rattling from the windshield that kind of freaked me out. However it went away quickly and so far so good! No leaks! *knock on wood* I would definitely use them again in the future or recommend them to anyone needing a crack repair or windshield replacement.

He delivered what he said he would. The tinting looks great! Was installed in a timely manner. I…read morethink he did a great job! I would use him for my next job. .

Decided to go with these guys last minute ended up with a broken windshield was given his word that…read morehe'd replace it next week come time all the sudden I have to wait another two weeks be careful!!!

Great family business here and they were able to find the perfect part and color match for our 15…read moreyear old car at an honest price.

Local. Family-owned. Two of the most important things to me when selecting where to do business…read more The customer service is top-notch and they stand behind their work, which is impeccable. If you're not near by, they are worth the drive to ensure your car comes back to you looking showroom new.

They came to my house the next day! Only cost a total of $286, way cheaper than I was expecting…read more The guy was friendly and had everything done in under an hour.

In an incredibly short amount of time they were able to schedule me an appointment and replace my…read morevery cracked windshield. Wonderful customer service with a very high quality of work. Thank you Orion.

This was my second time using them, so obviously they provided quick and quality service the first…read moretime. This time, I was surprised at the heavy cigarette smoke smell in the lobby. When I got my car back, the entire interior smelled of cigarettes. Clearly the employees are smoking in the garage, and with my car windshield removed the smoke filled my car. Again they were quick, but that was not a great experience.

Quick, fast and affordable!! Estimated time for windshield replacement was 45 minutes but was done…read morein under 30. Very nice man with great customer service . Highly recommended