Fair - helpful - but experts - only set ice station in holland that has earned my trust.read more

They listen to concerns and made adjustments! Answered questions on possible future issues. An…read moreexcellent shop to do your repairs.

We appreciate these guys for the insights, troubleshooting skills, and honesty. They are able to…read moresee the problem and provide solutions for resolving the issues.

Tried this shop because a good coupon came in the mail! It was just an oil change, but quick,…read moreefficient service and friendly staff. Really close to home, glad to discover it.

They're a little out of my way but they've been incredibly helpful in the past. Heck, when I hired…read morethem to change a cabin filter, they came out and showed me how in case I ever want to save money later. Who does that?! Excellent service!

Westside oil change was easy to schedule and reasonably priced. They were friendly and parking was…read moreeasy.

Great service, excellent communication, easy to make appointments and always on time…read more Highly recommend.

Observed first hand the repairs performed, clearly they don't have a clue what they are doing…read more Boast things they are not, make claims they shouldn't be. Set vehicles up to come back sooner.

Absolutely outstanding crew here. We drive all the way from north of Grand Rapids and have always…read morebeen blown away by their thoroughness, professionalism, and their passion for cars. I cannot come up with any reason to ever go elsewhere!

Great job! Very kind people. They even delivered the car to my house. I will definitely be a…read morereturning customer.

Scott did a great job helping me with my wiper blades. Excellent customer service. Heyread more

I don't want to make this a review that hurts James Street Auto or their future business, because…read moreChad was very nice in interactions. However, I can't say I was totally satisfied with the outcome of my two trips to James Street Auto. On the first trip, I had a tie rod fail on me. I had it towed to James Street after a fair quote on price and timeline. I realize Chad does't have a huge staff and he's basically running the place on his own, but he did not keep me informed throughout the process very well. It took about a week and a half, which was much longer than he had said in our first conversation. The work seemed good and the price was VERY fair. Despite the timing, I was happy. He warned me my ball joints had some movement but he wouldn't worry about them right now. He failed to have the wheels aligned correctly the first time due to this. As I left, that same day my alternator failed. I needed up replacing this myself to avoid further cost. I chalked it up to coincidence. Then about a month or two later, a ball joint failed. Chad had warned me, so I wasn't too surprised. I had my car towed to James Street Auto again. This time the quotes for parts were just as fair as the first time. However, the labor was much higher. He replaced all of the ball joints and a sleeve on a tie rod that had been damaged in the process. Again, communication was poor. To get updates, I was forced to call and ask. My car was there for over two weeks. As he got the wheels aligned this time, a coolant hose blew out of the intake and sprayed coolant everywhere. (again, this was when they still had the car). To replace the intake he quoted me at $400 for the part (I searched the same brand and kit he mentioned and it retailed for $150) and 5 hours of labor but he also said he could try to epoxy the hose back for just an hours labor and it may hold. If not, we would just have to pay to replace the intake. I had him try the epoxy. I picked up the car and drove it away and it was running poorly. It was missing as I drove. I took it to an out of town mechanic I used all the time when I lived further north. They found the intake was still leaking, so the epoxy had not held. They replaced the intake for the cost of the part (150) and 2 hours of labor. A fraction of what I was quoted at james street. As for the "missing" on the engine, the epoxy had leaked into where the spark plugs are housed, so I had to have all the caps replaced. It's all a very unfortunate situation. Chad was very nice, but I never left his shop without having further problems - yes, my car has over 150,000 miles, but I've had much better experience elsewhere. He is very fair on pricing parts, but the labor seems to be quoted high.

This place is amazing! They are so professional and friendly as well. They take time to explain…read morewhat is going on with your vehicle and what you're paying for. The level of expertise and professionalism is beyond F I am very impressed with his place and will definitely return for any issues in the future!

Very helpful, friendly, punctual & professional service! They helped me pick the right tires for…read moremy driving needs

I would give Accel a 10 out of 5 if possible. Dropped my transmission and had my vehicle towed to…read moreAccel. Derek said he could put in a rebuilt at a price that was very reasonable. I was ready to move forward but Derek said he wanted to check out my vehicle to make sure there were no other issues. They found other issues and recommended that it was not worth fixing...even though they would have made money on putting in a new transmission. Honesty and integrity are how I would describe this outfit.

Back in August I was in a fender bender where someone totaled my car. I found a used Chevy Sonic…read morethere at Accel and purchased it soon after. The sales team was very nice and Johnny on the spot with the paperwork. Needless to say I am very satisfied. Had some service done lately and received the same great service as before. HIGHLY RECOMMEND.

Brilliant service. My mother and I came into Holland to get…read morea vacuum cleaner fixed and do some shopping. Along the way, the car tire went flat. We pulled into Quality Auto Wash on 8th Street and tried to fill the tire, but alas, no go. I then went into their store, and they hooked me up with Heights. They sent out a young man who fixed our problem tire so that we could continue home (30 miles away). He was focused on the task at hand and extremely helpful. I can only say that Heights Service is the place I'd like to encounter the next time that I and my mother have problems on the road. Thank you. You did Holland proud.

They take care of all my vehicles. From repairs, oil changes and tires they are fantastic! Honest…read moregarage and highly recommend.

Was referred here by my mechanic and the service was excellent! Two generations of local ownership.read more

I would like to give a shout out to Mike and Jerry at Pine and 17th Transmission. They got the…read moreoverdrive to work again in my truck. Originally quoted me around 600 to 700 bucks over the phone. I was ok with the quote so no biggie. They got my truck in, it was diagnosed as what we thought it was when we talked on the phone. Got it fixed in a day and the best part it came in way under the quote given over the phone. Came in at about 380 bucks. And now the truck drives like new. A huge shout out to this locally owned business!!