I wish I could give them 6 stars! I have been going to Northeast Automotive for about 7 or 8 years…read morenow and have always had great experiences. They are honest, fair, and don't push things on the customers. They have a family business feel and have even helped me out when I was in a pinch on the roadside! Thank you Paula, Cliff, Cody, Kevin, and everyone else whose names I don't know!

Honest and fair prices for repairs. Been a customer for a few years now and we've always…read moreappreciated the service and honesty from the whole team at NE. They don't try to push anything on the customer like other shops which is refreshing and their timing to have repairs done is reasonable.

Great shop and people! They worked both on my Toyota Tacoma and Nissan versa, in a timely manner…read morewith clear estimates, reasonable pricing, & solid warranty using premium parts. I really appreciate the customer service of the front desk too!

Incredible group of people doing great work at honest prices. I was stranded by sudden loss of…read morepower steering and electrical charging around 4 pm on a weekday. They were covered up with work, but went the extra mile to locate parts, fix the problem, and get me back on the road before noon the next day. Recommend them without reservation. Competent, professional, trustworthy.

My car needed realignment and several other things attended to…read more Doug and Paul explained the issues and fees upfront and have an estimate. They were very helpful and fair and I can't say enough nice things about the owners and employees. As a woman going for car maintenance, I am very happy and highly recommend.

My car alignment was terrible. They told me what wrong and did a rough alignment to help my car…read moredrive better than it had been. They didn't charge me. I will be returning once the work is complete.

I'm grateful Ervine's was recommended to me and am glad I didn't go by the yelp rating. Google has…read moregreat reviews. I have a Toyota Rav-4 Hybrid and am relieved to know that the mechanics understand and are experts on these types of vehicles. I no longer have to take a gamble on an inexperienced auto-service or pay the high prices at a dealership where you cant be sure you're going to get proper Hybrid maintenance anyway. I also appreciate that the owners are trying to fight the big car companies for the right to repair. I'm tired of being squeezed for every cent I have when I already bought the product.

I want to thank Jenn, Megan and Steve for everything done in connection with the repairs to my…read morevehicle. It is never "fun" to take a car in for service and face the prospect of significant and/or expensive repairs (especially with a car that has 200,000 miles on it!), being without a vehicle and making decisions about what "needs" to be done now versus what can be done later. Everyone I worked with was pleasant, professional, and not only did they listen to my concerns, but they also gave solid, common sense, recommendations about how best to proceed. In addition, the fact they were able to provide me with a loaner vehicle was extremely helpful as I had a number of things to do that required transportation and I was able to accomplish all of them without any difficulty. I filled up the loaner's gas tank and got it washed which, as always seems to be the case, probably explained the 6" of snow fall that evening. The repairs resolved my issues, and it was a pleasure working with everyone at Ervine's. Perhaps the most meaningful thing I can say is that I will return to Ervine's to deal with some of the remaining issues that were identified.

Pro Auto Service consistently delivers excellent service with a focus on honesty and transparency,…read moremaking them my go-to for all car repairs. Tom who has worked on my Van does an excellent work and he is highly skilled! Brian clearly explains the issues found and provides detailed estimates before any work is done. They prioritize customer satisfaction, ensuring timely completion of repairs and always going the extra mile to address concerns. I highly recommend them to anyone looking for a reliable and trustworthy auto repair shop :).

Our van door was not latching properly. I talked to Brain and he was able to look at the van that…read moreday. He was able to address the issue by just lubricating the doors, but also explained next steps if the problem continued. You can tell his passion for fixing vehicles, but also helping others! We will definitely be returning for future services. Thank you again Brain and team!

Rafa got my boyfriends car in for new brakes and rotors quickly had had it completed in less than 2…read morehours. Would highly recommend, honest, friendly service.

They don't deserve 1 star. I had Rafas Auto Repair Shop replace my engine, 1700$. I was still…read morehaving issues with it over heating. Took it back a few more times. Feeling I was taken for a ride by Rafa, when it overheated again, I took it to HD Towing and Recovery, they had to rewire my engine. A couple weeks later, still overheating. Took it back to HD Towing and Recovery, they discovered that Rafa had used zip ties instead of the new motor mounts that came with the new engine I bought to attach a turbo engine. His response, I only warrantee my work for 6 months. I asked for a refund, he said take me to court, so I am. Total of 2300$ I am asking the court for.

Southwest does a great job. reasonable prices I had a…read moreproblem getting my air filter cover off. I pulled in there. They got the cover off. Didn't even charge me Very friendly staff

Amazing and fast service! I would highly recommend Southwest Auto Service. They had fair prices and…read morewere so kind to me. I have taken my car to other shops around Grand Rapids and Allendale area and they are by far the best auto shop.

Locked my keys in my car and they were there an hour before any other quoted times by other…read morecompanies for almost 1/2 the price. Diver took very good care if window after service to ensure a proper seal

Do not call them! Just call Merls.. they charge more and the guys don't know what they're doing…read more Don't risk them damaging your car