My car suffered a complete front end failure this morning. I had it towed it to Veenstra's at 10…read moreand they had it fixed by 3 o'clock. Unbelievable. Same day. They even plugged it in to charge it while it was waiting for me. Wow. Just wow.

Veenstra's Garage does EXCELLENT HIGH QUALITY work! I definitely recommend them! The staff are…read morealso great!! Good customer service!

I don't like leaving negative reviews, and I tried hard to avoid doing so here--but I'm sharing…read morethis in case it helps someone deciding where to take their vehicle, especially for anything more complicated than a basic exhaust job. What went well: They did help me choose a setup that met my expectations for sound. From a "parts selection" standpoint, I got what I asked for. The problem: I'm now paying a second shop to do the job I originally came here for: The whole reason I brought my vehicle in was for the exhaust to be tucked up properly and routed cleanly. Instead, the installation was left hanging significantly lower than it should, it wasn't aligned evenly, and the overall workmanship looked rushed and sloppy. At this point, I'm having to pay another shop to correct the fitment and complete the objective I came here for in the first place--which is frustrating and avoidable. That concern also turned into a safety issue: when I drove to another shop afterward, my wife followed behind me and called asking me to pull over because the exhaust was swaying so noticeably while driving. I tried to give them a chance to correct it I went back in good faith to let them make it right. I tried to explain the issue and work with Lyndsey, but I got nowhere and didn't feel my concerns were being taken seriously. Let alone heard. Second opinion confirmed the issue immediately: I took the vehicle to another shop. They got it up on the lift, immediately understood what I was pointing out, and even commented on the poor workmanship. Bottom line If you only need something simple and you're not picky about fitment, maybe you'll have a different experience--but based on what I received and how the follow-up was handled, I would not trust this location. I have two identical vehicles. One has a standard Y-pipe, and the other (serviced at plainfield) has a more "aggressive" rumble box. Both are otherwise stock. Originally, the serviced vehicle sat at roughly 4" from the body at the center exhaust. Just as the completely stock vehicle pictured does. When I removed the mufflers from the sportier vehicle, the pipe dropped significantly. Lyndsay and her tech are claiming the nearly 8" it's currently hanging is "stock," which doesn't align with OEM. Again, I brought this in to have it brought back up and new hardware welded in. They simply welded in some hardware and called it a day. This was an incredibly disappointing experience.

Great people and great service. They were able to get me in and fix my car within a few hours! I…read moredefinitely recommend going here!

They found time to check on my car and discovered an issue with my tires that went completely…read moreunnoticed by Costco during an inspection, rotation, and balance. I was able to bring that knowledge to Costco and get the warranty for my tires honored. M & T saved me hundreds of dollars!

The best mechanic shop. I live right by this place and I take all my cars there for service and…read morerepair!

60,000 scheduled maintenance. They drained the transmission and replaced spark plugs and some air…read morefilters. No issues detected.

Definitely pleased with the service I have received from this auto repair shop! My service…read moretechnician Cam was pleasant and went above and beyond to help me out with my car. I would give them higher score if that tells ya anything . Thanks everyone at Arie Nol

I have used Westside Garage for over a decade. They always treat me right they always do a good…read moreprice great service and with Tommy now running the shop. The service kicks up to another level.

Very friendly and fast food service. Ingot and appointment quick and didn't have to wait to long…read morefor them to service my van. They also had coffee and car freshener to take for ur can.

Amazing and fast service! I would highly recommend Southwest Auto Service. They had fair prices and…read morewere so kind to me. I have taken my car to other shops around Grand Rapids and Allendale area and they are by far the best auto shop.

First time using their services, and wow! I am so pleased! They treat you like family. I made a…read morehuge mess up and put the wrong fluids in my car, they didn't make me feel dumb. They made me feel like family. I will be returning for all my car repair needs!! 10/10!! I would give them 10 stars if I could! Really recommend to all friends and family! Value on top of that, was so reasonable, and felt like a steal for how much they helped me out. Love this place!

We just discovered Auto Centric and had a great experience there. Great prices, fast service. We…read morerecommend them and will definitely return when needed.

Friendly, fair, and honest. I would definitely recommend and return. The owner personally called me…read moreto thank me for my business and make sure that everything was ok after.

I've taken multiple vehicles here about 7 times total. They have been honest and pricing is…read morereasonable. They do what they can to turn the car around in time. Text communication is a nice feature when they are diagnosing. Sometimes it goes to voicemail when you call because Alex or whomever stepped into the shop. They have always called me back same day. Glad they are in Lowell and I recommend them.

Is this place open anymore? I called days ago, left a message and didn't hear back. Called today…read morewhile they're open and goes to voice mail again.