2/1/23 Update: J and R owner Jason Fisher became responsive only after Michigan Secretary of State…read morefield investigator physically showed up there to inquire about my warranty claim. I also had the help of a West MI TV News reporter and after three weeks of State investigation, Mr. Fisher paid my claim. It was discovered that contrary to J and R's paperwork, the engine arrived at the mechanic's with cylinder heads, so I'm amending my review to reflect only the issue of their avoidance. Yelp doesn't permit me to go back and remove the portion of the complaint referring to cylinder head, water jacket,

Purchased a transmission with 36,000 Miles and also purchased there self insured Warranty!!…read moreTransmission had an issue when delivered to repair facility, They removed a part from old transmission to repair the 36,000 mile transmission, which lasted approx 425 Miles again transmission is bad and they say the original repair of Bad part grade A by the way is the only claim there Warranty will cover. however they did offer a transmission with 57,000 miles in Exchange.. Bottom line the owner does not stand behind his parts or his Warranty... Buyer Beware I have been stalled for almost two weeks on this issue only to learn today 08-10-2016 they were not honoring the warranty or Part. Don't be frustrated as I am go Anywhere else!!!!! Do yourself a favor, go to google reviews you will see this is not an isolated incident seems to be a common business practice.

CONSUMER WARNING: Shady inspections and hidden, dangerous defects!I bought a used 2015 Infiniti…read moreQ50S here on July 27, trusting that their "Certified VPI Value Plus" safety inspection actually meant the car was safe. Less than a month later, I was stranded on the job by a total electrical failure. It turns out they had slapped a cheap, incorrect lead-acid battery into a car that strictly requires a Group 35 AGM battery.Getting a hold of anyone to fix this was a nightmare. After getting the runaround from multiple departments, they finally agreed to order a replacement battery as a "courtesy." But after hours of calling them back for updates, their parts department told me it would take a week to arrive. My livelihood relies entirely on my car, so waiting a week wasn't an option. I had to buy the correct battery out of pocket and find a shop to install it immediately. Huge shoutout to KARFIX on Lakewood in Holland--they got me in right away and swapped it out.The battery was just the tip of the iceberg. While working on the car, the KARFIX mechanics discovered a massive, active hydraulic steering rack and pinion leak. The area was caked in months of black road grime, and someone had literally used a makeshift wire to tie it together to patch the leak and hide it from buyers.The dealership's own internal records from June 26 prove their techs had this car on a hoist for brake work just weeks before I bought it. They stood inches away from this sludged-up wire, yet they marked it as "passed." When I confronted the local sales manager, Nate Van Ryn, in person with photographic proof, he only admitted fault for the battery. He cut a check for the part but refused to pay for the labor, the dangerous steering leak, or the metal fragments KARFIX found embedded in the tire. He even had the nerve to claim the heavy, grime-covered leak must have happened after I bought it.I've already filed an official consumer enforcement complaint with the SOS Bureau of Information Security. Avoid this dealership chain at all costs. If you absolutely must buy from them, get a third-party inspection first, because they will use the "as-is" clause as a shield to sell you a dangerous, faulty vehicle.

This dealership parks their dealership cars in the handicapped spots in front of the dealership so…read morepeople can't park there. I asked a salesperson why they did this and he snuggly responded 'where else are we supposed to park them?' I'll take my disabled business elsewhere because they are only looking to sell cars to healthy people.

Wow- after reading the reviews below, I wonder how Toyota of GR stays in business…read more.. Well, I can't relate to ANY of the issues below relating to service, which is all I've dealt with, I have not purchased a car from them- Ben DeKruyter in service has always been incredibly helpful, generous, and always puts up with me bringing in coupons. :) I've always had a fair service, clean car, and pleasant visit at TofGR.

Took my 2018 Sienna in for its 90k service appointment and new tires…read more - they messed up the alignment so badly that i called as soon as i got home to let them know the car was pulling extremely hard to the right and i needed to come back. - the only available appointment was a week away. I brought it in and even their alignment tester when you drive through the doors was red , they said they fixed it and tried to change me for a full alignment. I had to argue with them that they screwed it up in the first place. - i leave that appointment and the alignment is STILL WRONG. i make an appointment with Kool Toyota. Had to pay $180 to have them try to fix it and they said it was so bad they could not get it all the way correct but that it was significantly better. - now today i just went to get an oil change after Toyota of GR did it at the 90k appointment and the oil filter is on wrong and had to be broken off in order to be removed. Do NOT USE THIS DEALERSHIP FOR REPAIRS!

The service advisor could not of been better. He truly…read morelistened as I tried to explain the intermittent starting issue with my 2007 trailblazer. Enterprise did not have one car in Grand Rapids. He got me a ride from a nice guy from Berger.

Bought a 2024 Cadillac from the used cars at Berger Chevrolet on 28th street, at all costs do not…read morebuy a car at this place, the used cars manager blatantly lied to my face! My offer included having 3 large scratches buffed out which they had already told me they could do and was done, when we picked the car up it was not done so we were told to bring it back the following Thursday (this is after the sale) so we did and then were told the scratches were to deep and there was nothing they could do barring having the whole car painted. The manager (John) told me they put paint in the scratches and buffed it out which was a 100% lie, I personally talked to the body guy! Do not get me wrong the salesman Austin was great but these managers that ultimately make the final deals do not care about you and will lie though there teeth to get the sale and screw you over! Now I am stuck with a beautiful Cadillac with 3 gaudy scratches down the sides that I was promised would be take care of! Stay away from Berger chevrolet used cars!

called to check gas price to decide if it was worth getting out in the cold and driving 20 minutes…read more Gal said she was not allowed to tell me the price over the phone since it is always changing and hung up on me. Rude! (and stupid rule) ‍

This Speedway has a variety of fresh Krispy Creme donuts. It is my go to spot. Customer service is…read morealways really good.

Located at Exit 86 along I-96. A quick stop, or sit inside at one of their tables and benches…read more I stop in here from time to time, mostly because they are a Speedway and I like to use my Speedy Rewards card to gain points. The (men's) restrooms aren't always pristine, but the rest of the store is usually pretty tidy. In addition to roller grill items, pizza slices, hot sandwiches and cold sandwiches, they have a Subway inside. This is one of their few truck stop stores. They have some parking for big rigs, but not many spaces. DEF is available here for diesel powered rigs of all sizes.

I'd give 10 stars if I could. This is my favorite gas station/speedway ever. I'm there so often,…read moremost the employees know me by name. Jess is so sweet. She's always so funny and Bubbly when I see her working. I'm usually there at night and Amanda and the dude that works 3rds are seriously the best!!!!! Highly recommend!!!!!

First time visiting this store on my way up to the Grand Rapids area. This location is right off…read morethe highway and has great access to street lights so you're not waiting forever on waiting for traffic to move. Store is well stocked, friendly and very clean. Outdoor seating area as well. Always has solid deals

Let's put this Speedway station on the Yelp map, shall we?…read more It is new. It is clean. It looks a lot like some of the other Speedway locations that have been built/rebuilt recently. I stopped in because of a billboard I saw about 10 miles south along I-196. It said 'diesel lanes', so I knew that I could get in and out with my big rig. They are about a block east of the expressway, just past the Pilot. I took the right turn lane and it was on my immediate left. Easy in, I parked just past the fuel pumps and off to one side. Since this is new, it is relatively spotless, both inside and out. I walked in from the back door and everything was bright, modern and up to date. It was so new, I'll bet some of the food and drink items didn't even have expiration dates yet (grin)! They have limited transient parking for big rigs, maybe 10 spots in all. No showers are available. Right next to K&R Trucks, a local truck and trailer sales and service company.

I am now avoiding this gas station because the video at the pump is SO FREAKING LOUD!!!!!read more

Manager Jessie at Ada speedway is rude and dishonest. He tried to rip me off for 20 bucks.read more

Not that people look up Yelp scores for gas stations, but the folks here do deserve a kudos! When I…read moreaccidentally locked my keys inside my running car (hit the button when getting out), and had only my wallet, the staff here immediately came to my aid getting services lined up to come do a lock-out. They had no hesitation and were super friendly about the whole experience.

Restrooms inside are kind of dirty, and the hallway leading to them is small and cramped. The…read moreroller grill could use more stocking, but other than that, they have what I need and this station of course sells E85. I often have trouble getting to the only E85 pump here, having to wait for people on either side to get gasoline.