I had grade A service with Katelynn, she was very attentive, even when customers were rude for no reason, she served with integrity and that's why I keep going back. Give her a raise. Tolleson Location. read more

This location is always friendly and clean and my pick up orders are always done right!

Decided to hit the drive thru at this location to try this new collab with Olipop! I absolutely love Olipop and was stoked to see them doing a collab with a coffee shop. It was delicious!! Black Rock as a whole I prefer compared to Starbucks when in a pinch for coffee. Thankfully there are enough in the valley that if I just need something quick, it'll do the trick. My favorite coffee ever? No, but I appreciate their consistency in flavor when I decide to stop by and get a caffeine fix. This location specifically always has good service and I love that they open their garage siding when it's nice outside. read more

Black Rock Coffee Bar - Coco like Coco Lime Dirty Pop - Coffee & Tea Near Me - Phoenix, Arizona

Every time I come to this location they are NEVER using the speaker box, this definitely makes the wait time so much longer. During my last visit there were 6 cars in line and yet no one had ordered because they weren't using the box. I waited 25 MINUTES in line, once I got to the window, I was almost going to just drive right out of there, luckily I LOVE the prickly pear flavor so for your drinks I like I'll bump you up to 3 review. Also, I've noticed that my straw ALWAYS tastes like coffee and I don't even drink that but whatever minor detail ! read more

I ordered a Blended Caramel Truffle and it was actually very good. I'd suggest this place for people who actually want to taste coffee when they're having a coffee. Portions are a little messed up and their prices are no worse than starbucks. But overall my drink personally tasted great. Keep in mind, again this place is for actually coffee drinkers. read more

I was just charged .25 for cream for my coffe. What? ....let's just sneak in $.25 at the end of the transaction then we don't have to raise the price come on black coffee you're better than that..... read more

Adding a new review because now I come here almost every day before work. The manager this morning with the beautiful blonde hair (sorry I don't know her name) makes the best coffees ever! I know when she's working my coffee will be perfect. I highly recommend this location for the staff and quality product. It's fast and efficient! read more

Black Rock Coffee Bar - Iced vanilla latte - Coffee & Tea Near Me - Phoenix, Arizona

I really enjoy coming every morning before work. The staff there is amazing, they always have a positive attitude. Carly, Gigi, and Ally know just how I like my coffee. read more

I love Black Rock since I come from Portland. If you want breakfast items, get there early because the popular choices sell out quickly. The app shows what's in stock. Weekend drinks can sometimes be hit or miss, but during the week, the morning crew is fantastic. I've been going here for years and really love it. read more

This place is Awful! I order a Hot Blackberry Sage tea, they gave me iced. My Husband ordered an Eggnog latte and food. It all tasted awful! They also shove an iPad in your face to "suggest" you to tip. No thank you! With screwing up my order and the drinks/food tasting horrible No! read more

Waking up 6am, needing coffee, they were seemingly one of the only nearby places open- arriving we were skeptical because the overwhelming awkward smell, a mix of sour milk & trash Inside, the place was clean, with welcoming friendly staff Attempting to order a coffee was very difficult, I know people make jokes about Starbucks language but this was worse- I wanted a plain hot coffee with a pump of flavor & a splash of fat free milk- the staff said, "ok we can do a latte", I told her I couldn't have the foamy milk, she said, "ok a big machiatto", I asked again for plain coffee, she said, "ok an Americano", I said isn't that an espresso- I almost gave up until someone else suggested the hot drip. the price was very high, the coffee wasn't that great Too complicated, too expensive, too smelly outside read more

The bageks here are a bit different. More bakery like, but they come with cream cheese. The iced coffee also good enough. Bagel was jalapeño cheddar. read more

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Dang, guys, what is up with the prices? I love your coffee, but I'm afraid you have priced me out. $8.18 for an XL MexiMocha? That's insane!

Love love love black rock coffee!! I am not happy how much they have raised their prices but I do love their coffee so not I don't go as often. I love the Mexican mocha!!!!! Also they have never done me dirty by putting regular milk when I ask for almond milk. I can't have milk at alllll and Starbucks and done me dirty too many times I never go there for a lot a reasons. Also the staff at any black rock location is ALWAYS. friendly!!! read more

Crappy food, weak coffee, and even worse customer service. Save your time and go literally anywhere else

Employees are all amazing! Cheers! I haven't had a bad experience and all their drinks are on point!

Ordered a rocky road chiller coffee today, was delicious! Staff are friendly, efficient, and have great teamwork. Highly recommmend. read more

Black Rock Coffee Bar - Rocky Road Chiller - Coffee & Tea Near Me - Phoenix, Arizona

Get the cheddar jalapeño bagel omg The coffee is good too. So happy they added food to the menu. I need to eat always read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Phoenix, Arizona

When visiting my best friend that lives in this area, I definitely had to find the nearest Black Rock after a bestie wine night sleepover. The service was very friendly through the drive thru, and the location looked clean if we were to have gone in. The cold brew was perfectly made and this will definitely be my location when visiting him. read more

Black Rock Coffee Bar - Cold Brew with salted caramel and cream - Coffee & Tea Near Me - Phoenix, Arizona

new manager (apparently) she is always so rude and crashes out at me and she will over charge me and she cussed at me while i tried to order my usual drink. Lately whenever i try to order & if shes working she is always so mean to me and will tell me to leave i dont know why i am treated like this its at the point now i have to drive out of my way an extra 10 minutes to a different black rock location when i live 3 minutes from this location on greenway & 35 ave. I dont know why after 3 years of being a loyal customer im not allowed to order coffee because the new manager girl with the black straight hair & green eyes she looks about 19-21 yrs old is yelling at me and so rude to me (she never gave me her name). This is getting ridiculous at this point i am going to go to corporate about this treatment read more

Love this coffee! Service is great- even remade a drink order that I screwed up (my fault!) Super wonderful baristas and management. Always clean, smiling, friendly. read more

Black Rock is like Dutch Bros on steroids. The brick and mortar locations are bigger, the music is louder, and more importantly- the coffee is stronger. I dropped in mid day to do some work and make some calls. It's definitely not ideal for either due to how loud it is inside but, you can't have it all. The Americano at black rock is the best I've had around. Will definitely be back soon. read more

Black Rock Coffee Bar - Hot Americano - Coffee & Tea Near Me - Phoenix, Arizona

This location is my favorite! Everyone here is super friendly the lone moves fast. I come just about every day lol and they all know my order. read more

So I stopped today to get a drink. Wanted to waste some time before we made our trip to the families. I just finished my coffee and to my surprise this was in here... kinda shocked and kinda grossed out. Not sure how you can't see something like this fall into a cup. Maybe they should pay more attention instead of flirting at the window. Won't ever be coming back. I emailed you through your website... funny tho.. no spot to show the pictures and the object in my coffee.. read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Phoenix, Arizona

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Don't attempt to go for your free coffee on your birthday. You're not wanted there. They will look down on you for asking.

Wow it's hot in here! Workers have sweat dripping off them. The dining room was in about 85 degrees if not hotter. I asked about it and they said well...it's bc the drive up window is open all the time. Yeah, I've been at lots of coffee places that have drive thru and the temp is never this hot. Sounds like this is an ongoing issue here. Use the drive thru. Not worth going in. I brought about 15 people here for a meeting. Too bad. read more

i saw the menu online and knew i had to try the mexican mocha and the jalapeño bagel, sadly they were all out of the bagel :/ maybe next time if i come earlier, the mexican mocha is delicious, i can taste the almond, a lil vanilla and almond towards the end, it's not bitter or too sweet they made it perfect, now as for the peach mango smoothie that i got for my toddler.. i tried it and let's just say they use artificial peach flavoring which was a bummer cause i got it for the healthy fruit aspect for my kiddo, anyways 10/10 for the coffee and 3/10 for the smoothie it literally taste like peach candy.. read more

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For the price we paid, this fell below our expectations. The breakfast burrito was so bland and lacking seasoning. Which was so bizarre because you could see it had lots of good ingredients in there. It was practically inedible without the burrito sauce to dip it in. Coffee was just okay but pricey. Drive thru service is also just okay. Overall? Will not go back. read more

We were faithful customers for many months at 35th. Ave and Greenway. We would spend between $25 to $30 a day on coffee at this location. Over this time period we had so many mistakes on our drinks. We would get coffee with out cream or milk when we asked. We would also get other people's drinks. After so many months we will no longer go to Blackrock. We get our coffee at circle k and we enjoy it. Most of the time there were always long lines. The employees were friendly but they would ask to much personal information that as customers made us feel uncomfortable. ​ read more

Everything we tried here was amazing, but I must say the Mexican Mocha with hints of vanilla, almond, and cinnamon was perfect for the holiday mood I was in. Too bad my husband ordered it, so I stole sips when he wasn't looking. I opted for the caramel blondie - which is a caramel white mocha - seems basic, but it was so smooth and full of flavor. Definitely would get again. Then the Oreo chiller caught my eye (think frapp) - a dessert coffee after our mochas! Why not! Sweet and delicious. So I was hopped up on caffeine and sugar, but worth every sip. Wish one was a bit closer to me, but when in the area will definitely be a return customer! read more

Black Rock Coffee Bar - Coffee & Tea Near Me - Phoenix, Arizona

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It was a scorching 100+ day and the only thing on our mind was an iced coffee not a hot one. The inside of this coffee house is very nice and laid out nicely. So good that my daughter had to go back for more. read more

Black Rock Coffee Bar - Ordering iced coffee 2022 - Coffee & Tea Near Me - Phoenix, Arizona

There's a reason why I go out of my to order a $7-8 coffee cup - I want it to be excellent. There's a reason why I order a certain size - I pay for a full cup. With this one I had to go to the grocery store to purchase extra milk for my half filled cup of latte. It seems it's a new trend for coffee shops - maybe a way to save some milk money? Disappointed at the very least. read more

Black Rock Coffee Bar - 16 oz latte with extra shot - Coffee & Tea Near Me - Phoenix, Arizona

New black rock coffee bar! Yes there's one like a street over lol. This one looks cute inside. The first week of the grand opening they have deals everyday. read more

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We were driving by and saw this cute little place opened and were offering free drinks. There were long lines but was super impressed on how well organized it was and barely took any time to get the drinks. We went in and the coffee bar has some great complimenting colors like black, white and red. Their whole inside outside theme is amazing. Loved the whole vibe inside. I went with a hazel nut coffee and it was amazing. I loved the taste of coffee, it had the right amount of caffeine, tasted excellent. This place is so close to my office that I would be a regular here. This whole week they are running promotions and what better way to avail it. The prices are reasonable. A great hangout place and a good coffee, that's the way to go! read more

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I go to the one on Tatum and Thunderbird twice a day and it is quite literally my favorite spot. However, this one on Greenway is the worst. I have been there 6 times and not once has the coffee tasted good or correct. PLEASE RETRAIN THE STAFF. read more

Love this place. I love the Carmel White mocha blended with Almond milk,1 shot & whip cream on top. Jesse is great. read more

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I frequent this location at least two times a week as it is on my way to work. I typically have a very pleasant experience, until this morning. Yesterday, I went through the drive thru and ordered a peppermint blonde iced latte(which was amazing) and wanted to splurge on a breakfast sandwich. I would like to add that the woman working the window was not very kind, didn't ask for my loyalty number, and when I kindly asked if she could add my number so I can accrue the points, she responded with a harsh tone. Anywho, when I made it to work I noticed that I had a bagel instead of the sandwich. I tried calling the store to remedy the situation but apparently when you call the store, an automated system answers. The automated system prompted me to go online and fill out a request to be contacted, which I immediately completed. I did not receive a call or email, which is fine because I knew I would go to Black Rock in the morning for the teacher and staff day. I went inside to notify them that my order was incorrect from the day before, and the shift manager on duty was very rude and told me that I should've come in the day before, which I did take action the day of the incident. I motioned toward the girl who was working the window the day before and mentioned she was the one that helped me out, not to call her out, just so that she could attest I came through the drive thru. The manager walked over to her and they exchanged a few words looked my way and laughed. The girl that worked the window the previous day rolled her eyes in my direction. All to say, I will not be visiting this location again. If you would like to experience high school mean girls, then visit this Black Rock location. read more

Gilbert and Warner location is upcharging if you ask for no ice. Charged an extra 1.25 for no ice. Isn't that a little ridiculous? Bad customer service. I'm stopping going there. read more

Had the displeasure of sitting at the ordering area for 10 minutes with nobody taking my order as the cars in front of me were helped and cars piled up behind me. Finally drove up to the window and minutes later some girl walks up and acts like I'm bothering her when she asks what I need. No sorry, no acknowledgment that nobody took my order where I'm supposed to give my order. No explanation. Like wtf?? Terrible service. Embarrassing. First time here and will definitely be my last. Letting everyone I know to avoid this sad excuse for a business. read more

Service is always top notch!! At least at the greenway location. The food is respectfully mediocre, but the coffees are amazing. I'm not a fan of sweet coffees so I usually ask for half of the sweetness or more espresso to even it out. But this place actually give the caffeine wake up that I need unlike other big name coffee shops. There's even drinks for my kids!! I still have yet to try their energy drinks, but it's on the list read more