We are a short-term rental company and we truly value the quick response and attention to detail…read morefrom Anthony and his team at AZ Mobile Pool Service! We've relied on them on several occasions for repairs and installs (pool heaters).Their expertise in the field is impressive. We highly recommend them for any pool-related issues, whether it's now or in the future!

Anthony came out and worked on our spa/pool heater issue. Unfortunately there were several issues…read moregoing that we were not aware of. There was a small opening so a desert rat made a nest into the unit. Anthony fixed the first error, cleaned out the nest and helped to cover the openings so that hopefully it won't be able to get back inside. While we were talking over the repairs he realized that the heater stopped working again and found a new error code. Thankfully he had the part necessary to do that repair and we tried to use the heater again and it worked. Overall, I would say that he was very knowledgeable about our entire pool equipment issue and was upfront with the repairs and potential pitfalls of repairing an older unit. Hopefully the repair lasts a couple of seasons!

Shelby provides excellent customer service. He is always…read morevery cheerful and helpful. David Mowry

Have had Cameron doing my pool service now for several months and might I say he does a fantastic…read morejob. Water is always super clear, no debris left behind after service, and mostly he's very consistent with his time of service. Would recommend Love Pool Care to anyone in the valley looking for a trustworthy team of professionals to take serious care of my pool

Initially installed my new filter. Said they would come back and show me how to clean it - sure I…read morethought. Six months later I called, and sure enough Daniel came out and walked me through the whole process - no charge. So when I thought the impeller was blocked in my motor, you know who I called. Responsive and job done beautifully. Only reason I did not click a value rating is I do not know what a standard service visit fee is. But I think I got great service.

Everything! Cleaning, flushing, light repair, always on time, courtesy! Pool looks amazing, always…read moresparkling!

Completely left me hanging, told me someone would be out for a repair, no one showed up. Didn't…read moreeven let me know someone would not be coming out and completely ignored text messages when I reached out for updates. Terrible communication, completely unreliable. There are hundreds of pool companies. Don't waste your time with this one.

The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

This company is awesome. I suspected there were some things being missed by my prior pool company…read more They very quickly found the issues and were able to fix them immediately. The owner, John, personally came by to make sure the issue was identified and fixed promptly. I cannot say enough good things about their responsiveness.

My pool always looks fantastic. The tech shows up on time…read moreevery week and is very respectful of my property. Thank you!

This pool repair company provided premiere service and follow-through. Chris and Charlie are so…read moreresponsive, quick to be onsite for repairs and all at such reasonable costs. They are definitely my "go to". Pool system is up and running quickly and consistently for a month now producing a crystal clear swimming pool. Thanks guys!!

A great pool service, dependable and my pool looks great !…read more It was looking green, replaced filter and pool vacuum and wow!! If you are looking for a new pool w, put them on your short list

Integrity says a-lot about a company. Today otw to an apt i was following the owner in his fully…read morewrapped truck driving NB on the 303. He had several 3'x3'x3' boxes in the back of his truck that were empty. All the sudden two fly out of his truck and hits the car in front of me and the car next to it, and the boxes as well as all of their trash & styrofoam flys all over the road and the side of the center median. Did he stop to see if it damaged the cars behind him that slammed on their brakes in front of me while towing a large 24' trailer and a sxs? Nope! Did he stop and pick all his trash up? Nope! Just kept driving like nothing happened. How do i know he noticed? He hit his brakes & looked right in his mirrors.... Just a super bad look, and you would think while driving 20 mph over the speed limit in a fully decked out lifted truck thats fully wrapped with your business name on it, would at the bare minimum have went back and cleaned it up, or better yet, strapped all his trash down so it didn't happen in the first place... I drove back by 3 hours later otw home and the trash was still everywhere. So yeah, maybe go back and pick up your mess directly across from the TSMC plant... Mistakes happen, what you do after them matter the most however. Owner made up a bunch of lies in his reply, he sent me DMs on facebook threatening to take down the reviews! If you have driven on the 303 here you know what he is saying is a lie. Cant call it slander when it facts and on dash cam!

Pool owners interaction with Premier Pools over a months July and August, 2020…read more Pool owner: I contacted Premier Pools, June 30. Service was scheduled for July 1. Pool tech canceled July 1: Hi this premier pools due to a family emergency today I will be servicing your pool tomorrow Note: My Health Care person stayed overtime three hours to represent me with the pool tech. Condition of pool: The following video was captured by my Ring Camera on July 1. It clearly shows the condition of pool was not green on this date. https://ring.com/share/8803c366-cf74-481e-8143-b351c3926f37 July 1, 2020. This Video is filed in my History Log with Ring. Pool owner: July 2, Can you give me an idea of when you will be coming. Premier Pool tech: I have 2 pools before you Pool owner: That's okay, see you soon. Premier tech: Came very late in the day just to see the pool, July 2. He said he would be back July 3 with parts and chemicals. Note: Health Care person came in on day off. Again pool tech did not show. Pool owner: July 3 Are you coming today? Premier Pool tech: Ya I'm still on my route currently Pool owner: July 4 and 5 Premier tech never came or called. Pool owner: July 6 It's the 6th and my pool is now GREEN Premier Pool tech: On the way to you I have the part but that vac was having problems remember I got it running again I'm gonna add chems as well Pool owner: July 6 WE HAVE BEEN WAITING SINCE FRIDAY, July 3. My pool is turning GREEN. You need to come this morning. Let me know what time you will be here. URGENT! This is still July 6th I called and spoke to his boss. The tech contacted me with the fallowing message. Premier Pool tech: I'm stopping to get chems right now then I'll head that way and you're pool was already turning green has it gotten worse Pool owner: When you were to return Friday July 3 with Leveler part you said that would help the water level. Then the pool vac would work better. Two days without that working correctly didn't help. Premier Pool tech: On the way to you I have the part but that vac was having problems remember I got it running again I'm gonna add chems as well (The Pool tech showed July 8, he was to be here on the 2nd. He put a part in the Leveler and chemicals in the pool. Picture below is one he took for his records.) July, 8, pm I called Primer Pools and spoke to a person who said he was the owner. I told him my concerns. I also wrote him a message. (This is my pool July 13 The Leveler must need adjusted the water level is higher and it's getting Greener.) July 13 and 14, 2 pictures prove my concerns. Premier Pools sent a new pool tech on July 15th. That evening my son found the Backwash Valve was not turned completely off and was leaking into the yard. He also found Electrical Tape on the vacuum hose connection to the filter. My son had me order a Flowkeeper Valve and a Skimmer Hose Cone Adapter. The vacuum hose stays connected thanks to my son. Pool owner: July 26 My Pump Motor stopped, it burnt out. My Home Warranty Company came and put in a new two speed motor July 31. Pool owner: Premier tech came August 3. We brought him up date on new pump motor. He called his office and told us he would be back with his boss on Tuesday, August 4th. They never showed. August 5th I called to see when they would be here. The women that spoke with me was rude and defensive. The tech was new and in the phone asking question most of the time he was here.. She said he was trained by her personally. She told me he knew what to do. Her tone and aggressive attitude were not appropriate. She also wondered why I was just calling now if my complaints went back through July. I told her I had called and written a message to the owner around July 13. I called again because my pool still looked bad. This person said she would investigate and call me back. I sporks to her August 5, she has not called back. There were other issues that I haven't mention. Premier tech she trained somehow lost the lid/top, we found it in the bottom of the pool. He left the protective lid to a $1,300 new pool pump open. Left key to enter the yard in the lock. I'm an 80 year old senior and I don't get around well. This is why I pay for professionals. I also had the hourly wages of my Health Care Person. She stayed overtime and came in on her day off to represent me with the pool tech. This is money I can't afford. Primer Pools has not show up since August 3rd. I'm filling this complaint to hopefully protect other seniors. Below shows condition of my pool while in the hands of Primer Pools. August, 7, 2;00 pm, picture of pool. I'm also filling a complaint with the Better Business Bureau. Unsatisfied senior customer

Ken & Derrick were super friendly willing to share their expertise so I can get my pool up to peak…read moreperformance prior to the summer swim season. Spent over 30 minutes discussing resolutions to the issues I provided and exposed me to maintenance items that I had been neglecting. Also, priced filtration and why the switch would save me $$$ in the long run. Never pushy, and had quality answers for all my questions. Both, very straightforward and honest, never pushy. The kind of people you like to do business with. The reviews you read are real, they actually are that way. Friendly, helpful and honest.

Marlin pools was knowledgeable and responsive. They replaced…read moremy pump motor and repaired my pool vac and now the system works great with no leaks. Daniel, the tech, answered my questions and knew what he was doing. I will use Marlin pools in the future.