Initially, I was very impressed with the responsiveness of Rolando, who is very good at…read morecommunicating both via phone and text and he came to my house to do an evaluation of the pool refurbishment/ remodel project and appeared very very knowledgeable, and personable.

AWFUL vendor. L and R pool has left us in the lurch several times since they started servicing our…read moreCondo property at Quail Lakes. The company does not care about the details, they are an awful vendor. We did not have so many issues with our last vendor. The pool seldom works well, the vendor leaves it in a poor state. Most recently we documented them cleaning the pool filters out into our pond and water features, what Great work ethic!

Jose exceeded our expectations with his follow up,customer service and his expertise. We reached…read moreout for a service request and he got back to us within an hour. We were looking for someone to take care of our pool and hot tub and he provided us with a detailed review of what his service entailed. After comparing to others we are getting really good value for the service that Jose will be proving weekly. Kim & Chad

Jose is the best pool service I have found here! Super honest, super friendly. Pool is always…read moresparkling and well taken care of! It's really a breath of fresh air to have found him! I promise you will feel the same!

Greetings!!!from Indio, CA . Came across this app to Highly…read morerecommend this business!! I had a pool built at my beautiful home ..The customer service was outstanding, just exactly what I was looking for, I was very impressed with the quality of work I received. They are reliable, accurate, friendly crew, Reach them out if you are the process of a pool :)

BEWARE Enrique is a nice acting guy. We hired him to build a…read morepool and add some concrete pads. Through my complaint to the State, I've learned he's an UNLICENSED contractor that "borrows" license numbers. For my project, he used the license for Santamargarerita Development, who said that he used it illegally. So, I'm going to court to recover money. The job started, then things stopped. He took draws, like for the pool equipment, but didn't buy any equipment. The pool he started is not the one we designed, and the work kept getting worse. He wanted $3200 to fix his error on pouring the wrong pool. He did say that he was good at tile, and when it was time to get it, he wanted me to pay for it, after I had given already him money for the tile and pool equipment. I sent him pictures of how we wanted the stonework, since he was doing something completely different. When I pointed it out and showed him the picture I sent him, he said no problem, then proceeded to do another piecemeal job, until I had him stop. After paying him nearly $70,000, seeing the wrong pool, no work for months, a project almost a year old, my backyard torn up, and ongoing messy and bad work, i gave up trying to work with him. It was ridiculous to do business this way, given the lies. So now, I've spent another $40,000 to have someone else come in, fix the errors, and finish the pool. I warn everyone, steer very clear. He appears very nice, and does not listen to what you want, my backyard was completely torn up for months, he does bad work, and takes money for things he doesn't provide. Here's a short list of examples, most I fixed or hired someone to fix: Represented as licensed, but is not. Gas and electric lines had to be separated, per city. He didn't. 240v electric circuit was missing one wire.(A $500 fix) Big gunnite piles left all over yard. (Concrete) Trash left all over. Stone work so bad we had him stop. Pool poured is not what we agreed on. Pool is above grade, making things difficult for landscaping. Spa so deep we had to add stairs. Spa jets too low and partially in seat. I dug the trenches for him. After 6-months, I filled the trenches. He failed to get electric inspection. He failed to get setback inspection. He often had work promised, and nobody showed up to do the work. New pool installer had to repipe all of the pump and water lines. Auto-fill installed too low. Water line for auto fill only a couple inches below ground and visible in spots. And more... He's offered to repay me, but I haven't seen a penny. Hence, going to court. Ugh. A total nightmare.

We've had an excellent experience with Chris aka Krispy's Pool Services. He is reliable,…read moreknowledgeable, and incredibly thorough every visit. Our pool has never looked better, and he takes the time to explain what he's doing and why, which we really appreciate. It's clear he takes pride in his work and truly cares about maintaining the pool properly. Highly recommend! He also recently did our pool remodel and we love it! I spent nearly a month vetting contractors in the desert area. His price was fair, and accurate, compared to others. I appreciate his honesty and transparency and very good communication.

Kris and his team are great! They removed my cracked pebble tech and replaced it in 3 days. They…read morework fast and get the job done right for a very fair price. I highly recommend them!

The plaster and tile needed to be replaced within my in-ground pool and spa combo. As an automatic,…read moreI turned to Yelp to seek project bids and read reviews. I was quite impressed with the Yelp reviews of Melo's Pools. I sent a quote request via Yelp and had a response within 10 minutes! Appointment was set for five days later. Albert and Pablo arrived to my home on time. They measured, took pictures and assessed the pool along with the pool pump system. We discussed ideas, timelines, finance options and they left me with a book that contained sample ideas. The following week I met both of them at their showroom to look at the actual tiles and find a match for the pebble. Albert and Pablo were great at making suggestions and giving me space without any pressures of making a decision, signing a contract, etc. A couple weeks later I signed contract and a demo date was set. The crew was on time the first day, and that stayed true until end of project. To no surprise there was a leak detected after opening up the plaster. Mauricio, the project manager, brought it to my attention immediately. He showed me the issue, explained what needed to be done, had a plan ready to go and with my sign off they had the issue fixed expeditiously and the project was kept on track. As a matter of fact, the project was completed a week earlier! Even my neighbors commented how quickly they worked and how great the pool turned out. From Day 1 to the end, the entire crew was respectful. Mauricio kept me updated on the progress of the project. Even after the project, Pablo and Mauricio came back (each separately) to ensure all was good. As I explained to them both, the tile is even more beautiful in the daylight and the colored grout was a perfect match! Worth every penny. Customer service is above and beyond at Melo's. Working with Melo's was effortless. Thanks to Melo's, I love my pool again. Thank you, Albert, Pablo, Mauricio, Art and crew!

We had Melos install our pool about five years ago, and they did a wonderful job with the entire…read morebuild. If you've ever gone through a pool installation, you know it's a major project--but Melos made it feel smooth and manageable. They were efficient, professional, and kind throughout the process. It's clear this is a family-run business with heart. Even after the installation, they've been there for us--answering questions and helping us learn the ins and outs of pool ownership. Albert Melos and Amber (who truly runs the show!) have both been tremendous and a pleasure to work with. Highly recommend them to anyone considering a pool!

When it comes to Service, Quality and Value, we made the right decision to go with Purrfect Pools…read morefor our pool remodel. Michael and his team consistently went above and beyond. Here's our experience: Background: Our 20+ year old pool was in need of a facelift - the original builder had installed PebbleTec up to the coping without using tile above the waterline and so the PebbleTec was beginning to crack. We reached out to six licensed contractors sourced from Yelp, Angi's list and Thumbtack: (1) Purrfect Pools (2) Gardner Outdoor & Pool Remodeling (3) Dream Coast Builders (4) Blue Dream Pools & Spas (5) Aqua Destiny Pools (6) Luxury Pool Design & Construction. Of those six, only three (Purrfect Pools, Gardner Outdoor & Pool Remodeling, Dream Coast Builders) followed through by meeting with us and providing quotes - even after multiple follow up calls to the non- responders. Of those three who provided quotes - Only Michael from Purrfect Pools followed up to see if we had questions and he even provided regular updates and pictures of current pools that he was building or remodeling. He got the job because of this follow up. *Service*: We are so happy we went with Purrfect Pools - that same attention to first class service was carried through from the start of the project to the finish. Michael provided a really clear quote, with milestones outlined, he prepared us for the "what ifs" since it was a remodel, he professionally addressed all of our questions and he was on the ball every step of the way. His team had that same commitment to service as well. They were professional and even cleaned up after themselves after each visit. *Quality*: Check out how beautiful our pool is - the workmanship speaks for itself. Most importantly, Michael did everything by the book and made sure everything was up to current code and he took no short cuts. We are more than delighted with the outcome. *Value*: Purrfect Pool's quote was fair and in line with the other quotes. The value Michael from Purrfect Pools offers is priceless -- it is the quality of his team's workmanship, his knowledge of pool remodeling and building, his personal integrity and commitment to making sure his customer is satisfied. Without hesitation we recommend Purrfect Pools and are available to provide a reference.

The pool and surrounding landscaping has reached completion! The project started late Nov. '23 and…read moreI had water to swim in by the beginning of August. My life-long dream pool has become a reality! I highly recommend this business.

Teserra provided excellent customer service, offering me more affordable options for my hot tub…read moremotor than any other business I contacted. They quickly replaced everything and even gave me advice on the pool filter. I'll definitely consider them again when I decide to refurbish my pool.

We have had such a wonderful experience with Teserra since purchasing our new home with a…read moreTeserra-built pool. The customer service has been truly outstanding and we're so grateful for the care and support we've received. Cassandra in particular has been amazing. She meets you where you're at, communicates clearly and thoughtfully and makes the entire process feel easy and supported. Her customer service has been exceptional and it's clear she genuinely cares. We're very thankful for Teserra and would absolutely recommend them to anyone looking for a company that stands behind its work and takes great care of its customers.

Owner is very nice and detailed with my pool. I went through a couple others before finding him!…read more Highly recommend

Luis, the owner of LRG pool service is great. Very…read moreinformative, excellent communication skills and answered all our questions with great explanation of our pool and system. His rates are very comfortable and we hired him after the first meeting. Looking forward to a great working relationship.

We arrived at an Airbnb for a friend's 40th birthday party. Unfortunately, we looked outside and…read moresaw that the pool was very green. After some quick online research, I knew that this was not safe for swimming. I proceeded to call multiple pool companies to see if anyone could do an emergency service. Since it was a Sunday evening, almost no one picked up. And the two people who did said they couldn't come. Fortunately, I was able to talk with Priscilla at Ortiz Pool service. She was extremely accommodating and asked for pictures of the pool. After I sent them, she quickly responded that she could send a person out to us within 90 min and gave us an accurate quote for service. The serviceman, Julian, was extremely professional and took care of the problem quickly. An hour or two later, we were all enjoying the pool. Ortiz pool service saved our trip!

From the owner: Lets get your pool looking great again!read more

I called to get my spa fixed. Originally Dennis was great. I paid $306 for him to repair a panel…read moreand then crickets. It was like pulling teeth to get a response. He said when the panel came in, he would go install it and then I never heard anything back. I had to follow up several times he apparently finally went over to the property took a look at it and then left according to the tenant there. Absolutely no communication no response and at this point I'm gonna have to follow a small Claims Court, Monday just to get my money back. Awful experience. Do not use this company!

Dennis is the best! He clearly has a love for this work and it shows in his professionalism, care…read moreand communication. He maintained our in-ground pool and spa for many months until we moved, brought the water chemicals up to the perfect balance and kept everything sparkling clean. His communication, easy texting, was always fast, friendly and responsive. Great guy and great job!