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Black Diamond Pools & Design

5.0 (1 review)

Services - Black Diamond Pools & Design

Architectural design

Architectural project management

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1 year ago

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Aqua High Tec - Broken tile

Aqua High Tec

(14 reviews)

Greetings!!!from Indio, CA . Came across this app to Highly…read morerecommend this business!! I had a pool built at my beautiful home ..The customer service was outstanding, just exactly what I was looking for, I was very impressed with the quality of work I received. They are reliable, accurate, friendly crew, Reach them out if you are the process of a pool :)

BEWARE Enrique is a nice acting guy. We hired him to build a…read morepool and add some concrete pads. Through my complaint to the State, I've learned he's an UNLICENSED contractor that "borrows" license numbers. For my project, he used the license for Santamargarerita Development, who said that he used it illegally. So, I'm going to court to recover money. The job started, then things stopped. He took draws, like for the pool equipment, but didn't buy any equipment. The pool he started is not the one we designed, and the work kept getting worse. He wanted $3200 to fix his error on pouring the wrong pool. He did say that he was good at tile, and when it was time to get it, he wanted me to pay for it, after I had given already him money for the tile and pool equipment. I sent him pictures of how we wanted the stonework, since he was doing something completely different. When I pointed it out and showed him the picture I sent him, he said no problem, then proceeded to do another piecemeal job, until I had him stop. After paying him nearly $70,000, seeing the wrong pool, no work for months, a project almost a year old, my backyard torn up, and ongoing messy and bad work, i gave up trying to work with him. It was ridiculous to do business this way, given the lies. So now, I've spent another $40,000 to have someone else come in, fix the errors, and finish the pool. I warn everyone, steer very clear. He appears very nice, and does not listen to what you want, my backyard was completely torn up for months, he does bad work, and takes money for things he doesn't provide. Here's a short list of examples, most I fixed or hired someone to fix: Represented as licensed, but is not. Gas and electric lines had to be separated, per city. He didn't. 240v electric circuit was missing one wire.(A $500 fix) Big gunnite piles left all over yard. (Concrete) Trash left all over. Stone work so bad we had him stop. Pool poured is not what we agreed on. Pool is above grade, making things difficult for landscaping. Spa so deep we had to add stairs. Spa jets too low and partially in seat. I dug the trenches for him. After 6-months, I filled the trenches. He failed to get electric inspection. He failed to get setback inspection. He often had work promised, and nobody showed up to do the work. New pool installer had to repipe all of the pump and water lines. Auto-fill installed too low. Water line for auto fill only a couple inches below ground and visible in spots. And more... He's offered to repay me, but I haven't seen a penny. Hence, going to court. Ugh. A total nightmare.

Melos Pools and Outdoors

Melos Pools and Outdoors

(89 reviews)

The plaster and tile needed to be replaced within my in-ground pool and spa combo. As an automatic,…read moreI turned to Yelp to seek project bids and read reviews. I was quite impressed with the Yelp reviews of Melo's Pools. I sent a quote request via Yelp and had a response within 10 minutes! Appointment was set for five days later. Albert and Pablo arrived to my home on time. They measured, took pictures and assessed the pool along with the pool pump system. We discussed ideas, timelines, finance options and they left me with a book that contained sample ideas. The following week I met both of them at their showroom to look at the actual tiles and find a match for the pebble. Albert and Pablo were great at making suggestions and giving me space without any pressures of making a decision, signing a contract, etc. A couple weeks later I signed contract and a demo date was set. The crew was on time the first day, and that stayed true until end of project. To no surprise there was a leak detected after opening up the plaster. Mauricio, the project manager, brought it to my attention immediately. He showed me the issue, explained what needed to be done, had a plan ready to go and with my sign off they had the issue fixed expeditiously and the project was kept on track. As a matter of fact, the project was completed a week earlier! Even my neighbors commented how quickly they worked and how great the pool turned out. From Day 1 to the end, the entire crew was respectful. Mauricio kept me updated on the progress of the project. Even after the project, Pablo and Mauricio came back (each separately) to ensure all was good. As I explained to them both, the tile is even more beautiful in the daylight and the colored grout was a perfect match! Worth every penny. Customer service is above and beyond at Melo's. Working with Melo's was effortless. Thanks to Melo's, I love my pool again. Thank you, Albert, Pablo, Mauricio, Art and crew!

We had Melos install our pool about five years ago, and they did a wonderful job with the entire…read morebuild. If you've ever gone through a pool installation, you know it's a major project--but Melos made it feel smooth and manageable. They were efficient, professional, and kind throughout the process. It's clear this is a family-run business with heart. Even after the installation, they've been there for us--answering questions and helping us learn the ins and outs of pool ownership. Albert Melos and Amber (who truly runs the show!) have both been tremendous and a pleasure to work with. Highly recommend them to anyone considering a pool!

Purrfect Pool and Construction - Breaking ground on my new pool! So excited.

Purrfect Pool and Construction

(3 reviews)

When it comes to Service, Quality and Value, we made the right decision to go with Purrfect Pools…read morefor our pool remodel. Michael and his team consistently went above and beyond. Here's our experience: Background: Our 20+ year old pool was in need of a facelift - the original builder had installed PebbleTec up to the coping without using tile above the waterline and so the PebbleTec was beginning to crack. We reached out to six licensed contractors sourced from Yelp, Angi's list and Thumbtack: (1) Purrfect Pools (2) Gardner Outdoor & Pool Remodeling (3) Dream Coast Builders (4) Blue Dream Pools & Spas (5) Aqua Destiny Pools (6) Luxury Pool Design & Construction. Of those six, only three (Purrfect Pools, Gardner Outdoor & Pool Remodeling, Dream Coast Builders) followed through by meeting with us and providing quotes - even after multiple follow up calls to the non- responders. Of those three who provided quotes - Only Michael from Purrfect Pools followed up to see if we had questions and he even provided regular updates and pictures of current pools that he was building or remodeling. He got the job because of this follow up. *Service*: We are so happy we went with Purrfect Pools - that same attention to first class service was carried through from the start of the project to the finish. Michael provided a really clear quote, with milestones outlined, he prepared us for the "what ifs" since it was a remodel, he professionally addressed all of our questions and he was on the ball every step of the way. His team had that same commitment to service as well. They were professional and even cleaned up after themselves after each visit. *Quality*: Check out how beautiful our pool is - the workmanship speaks for itself. Most importantly, Michael did everything by the book and made sure everything was up to current code and he took no short cuts. We are more than delighted with the outcome. *Value*: Purrfect Pool's quote was fair and in line with the other quotes. The value Michael from Purrfect Pools offers is priceless -- it is the quality of his team's workmanship, his knowledge of pool remodeling and building, his personal integrity and commitment to making sure his customer is satisfied. Without hesitation we recommend Purrfect Pools and are available to provide a reference.

The pool and surrounding landscaping has reached completion! The project started late Nov. '23 and…read moreI had water to swim in by the beginning of August. My life-long dream pool has become a reality! I highly recommend this business.

Black Diamond Pools & Design - landscaping - Updated May 2026

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