From my initial contact with Tim, the owner of Totally Restored, I was impressed! He was extremely…read moreresponsive, flexible with a complicated close of escrow and authentically interested in providing outstanding quality. The price he quoted for my garage epoxy was very competitive as well. He surpassed all my expectations and then some! I would highly recommend Tim for timeliness, response time and professionalism. Thank you, Tim! Alyson

Tim's crew of Richard and Carlos just finished cool decking the coping around my pool and to say it…read morelook great is an understatement. Richard was so professional and did zero upselling unlike the three other contractors I received estimates from. I had Tim do my garages a couple years back and they still look like new. Quality work, professional and friendly and priced to sell. This is my go to contractor from now on.

After many years of dealing with our pool leaking and having bandaids put on the problem, we…read moredecided it was time to fix the problem properly. We knew we would have to have the whole pool and decking redone due to the leaking. We contacted Julio from Kancun Pools, he immediately had ideas of what the problem was and how to fix it. From start to finish it was about 3 weeks. Julio and all of his crew were pleasant to deal with, always available and willing to answer questions, helpful in making decisions and very reliable. I highly recommend Julio and Kancun Pools if you are thinking about adding a pool/spa to your backyard or remodeling an existing pool/spa. Thank you Julio for making our pool beautiful again. Shara and Norm Smith

Pool was beautiful the day it was finished but deeply disappointed with the quality and durability…read moreof this firm's work. Strongly advise looking elsewhere. I won't air my grievances here, but feel free to message me for specific details.

Knowledgeable, reliable, honest, efficient, and caring. These are only a few words to describe Mike…read moreand his crew. Our pool was resurfaced 5 years ago and we've had nothing but problems with the light going out and a leak. It was under warranty for 3 years so the contractor who resurfaced it did the repairs while it was still under warranty. Little did we know is that he was just putting a ban-aide on it. Once again the light went out and the leak came back. We decided to go with another contractor for several reasons. Anyway, the first leak detector contractor we went with were total flakes. We couldn't get them to send us a written estimate AND he didn't even know if they warrantied their work. We were recommended by our new pool maintenance company Mike from The Leak Detectors. We contacted Mike. Set up an appointment to have the pool inspected AGAIN for leaks. They found leaks in 3 different places. All 3 leaks were different than what we had been told the previous times. Setting a date to have the repairs done was a bit of a concern for us because our grandchildren would be coming for a visit in a little over a week. We wanted to have the pool up and running during their visit. Mike says "No problem, we'll have it done." Mike kept his promise. They started draining the pool on Thursday. Finished all of the repairs by Saturday afternoon. The pool is being filled as I write this review. They left the pool area looking better than before they started the project. Another positive about this company. We were quoted a price. The final invoice was less than originally quoted. How many times have you ever heard of that happening?

Since we purchased our house four years ago, we have had several leaks in our spool. We hired two…read moredifferent leak detector companies that repaired some of the leaks, but were unable to locate all the leaks. Our pool service recommended The Leak Detectors. Mike, the owner, and his workers were very professional and knowledgeable. They located the remaining leaks and repaired them. I would highly recommend this company.

This review is for pool resurfacing service I hired Bella Blue Water to do but I wanted to give a…read morelittle bit of background. When we moved to Palm Springs in 2021, the house we purchased had a pool, which was a first for us. It was built in 2015. I incorrectly assumed the weekly pool service guy was taking care of the maintenance. For four years I watched him come once a week and spend 5-10 minutes skimming, brushing, testing the water, and occasionally adding a chemical. In 2025, I decided to take on this maintenance task. With the help of instructional Youtube videos and regular free water testing with chemical guidance from our local pool supply store (yes, the one that begins with "L"), I asked myself why I had been paying the guy so much money for 5 minutes of his time a week. We decided this year that it was time to have the pool resurfaced but with a pebble surface instead of plaster. At 11 years old, this plaster surface had reached its end of life. I also wanted to add the Hayward Prologic Upgrade kit so I could control the pool with an app on my phone. Several people recommended Bella Blue Water to do the job. The owner of the company, Mario, came out and took measurements and showed me samples of pebble finishes. He was so nice, professional, and quite knowledgeable of the pool building business. Mario made several trips out or called during the project just to make sure things were going well. Toward the end of the project, there was a little minor issue with a subcontractor. I let Mario know of the problem and he sent his supervisor out right away to take care of it. When Mario's team finished with the resurface and refilled the pool, they came back out to balance the water with chemicals. Bella Blue Water's supervisor showed me the new control box and got me up and running with the app. He also did something I didn't quite understand at the time. He adjusted the valves to and from the pump, something that never had been done since before we bought the house. Before the resurface project, the pool maintenance guy I parted ways with last year had the pump running at 100% all day long and I think the valve to the surface skimmer was the only skimmer valve that was on. The return valves were all wide open which made the outlets in the pool feel like spa jets. I never questioned it or changed them. That was 8 weeks ago and every time we get in our new pebble pool, we are so happy with the way it turned out, from the tile we chose to the color of pebble to the ability to operate and monitor the system from my phone. Bella Blue Water did a beautiful job! We are now using the variable speeds of the pump and don't have to listen to it run so loud all day long and are using far less electricity. I am surprised the pump didn't burn out long ago. The bottom and surface of both pool and spa are much easier to keep clean with both bottom and surface skimmers working, all thanks to this wonderful supervisor Mario has leading his team who took the time to properly adjust the valves and speed of the pump. So if you are looking to have work done on your pool, Bella Blue Water is who you should call. I will say, on the afternoon of day 1 of demolition with jack hammers going and dust so thick, I asked myself "what the hell have I done?" But the crew cleans up the yard daily before they leave and the end result is this beautiful new pool! Thank you, Mario, and many kudos to your team!

Reliable, punctual, honest, friendly those are just a few…read morequalities I encountered with the remodel team. Everyone starting with Gio and Eduardo and of course Mario the owner were all polite, respectful and professional. I can't think of a better company to use for the pool remodel. They are all really wonderful ! Ron S. / Rancho Mirage

Melo's Pools construct an exceptional product and also provide exceptional set up training after…read morecompletion. Mauricio and his team provided on site training of all equipment operation and answered every question we had, and we had many questions. Additionally Mauricio followed up again to ensure everything was working properly and we were completely satisfied. If you want great pool company, I highly recommend Melo's Pools.

My husband and I recently decided to remodel our pool, which was 12 years old and ready for a…read morerefresh. Before moving forward, we obtained three bids, including one from Melo's Pools and two other pool companies. While Melo's quote came in between the other two, we felt confident they would work closely with us to create our dream pool. Their detailed project timeline and professionalism gave us confidence from the start. We had already selected a glass waterline tile and needed expert guidance in choosing a pool finish that would be both beautiful and durable for years to come. Our Project Manager, Joaquin, recommended that we visit the NPT showroom in Palm Desert to explore our options. Following his expert advice, we selected a Stonescapes Mini Pebble finish in an aqua-blue color that perfectly complemented our tile choice. Throughout the demolition and remodeling process, Joaquin was always available to answer questions and provide guidance. His professionalism, confidence, and attention to detail helped ease any concerns and reassured us that our project was in capable hands. The day before demolition, Gabriel from the Melo's team arrived to drain the pool. The following morning, another crew arrived promptly at 7:00 a.m. to remove the old plaster finish and ceramic tile. That same week, Melo's tile crew installed our beautiful new glass tile and worked with us to create custom accents on the spa seating area, spa steps, and pool entry steps. Once the tile work was completed, another crew arrived as scheduled to apply the new Stonescapes Mini Pebble finish. After the finish was installed and the pool was refilled, Carlos from Melo's took over the startup and curing process. For the next six weeks, Carlos visited two to three times per week to ensure the new finish cured properly and that the water chemistry remained perfectly balanced. Carlos's professionalism, friendliness, thoroughness, and expertise in pool chemistry were truly impressive. He not only maintained the pool meticulously but also took the time to teach us how to properly care for and adjust the water once the startup period was complete. Throughout the entire renovation, Joaquin and the Melo's team maintained regular communication, ensuring that we were informed every step of the way. Every member of the team was professional, courteous, and genuinely focused on delivering an exceptional customer experience. Our newly renovated pool was delivered in perfect working order, and the results are absolutely stunning. We could not be happier with the finished product or our experience working with Melo's Pools. We highly recommend Albert Melo, Joaquin, Carlos, and the entire Melo's Pools team. We wouldn't trust any other company with our pool needs.

They did a great job on the pool but now don't appear to have a working number and are not…read morereturning emails.

Crystal Blue pools did a great job with our recent pool remodel. The project was complete in about…read more3 weeks and Nanci was very responsive throughout the process. The tile and plaster tradesmen were highly skilled and efficient. Thank you!

In late January 2021, JJ&B Pools was hired by our realtor to do a pre-purchase inspection of the…read morepool and spa at a house we were considering purchasing. James Zukowski (I believe he's one of the owners) came out and did the inspection. I was pleased with him and the inspection he did. We discussed having JJ&B do the necessary repairs and also providing the regular ongoing maintenance to the pool but we never finalized anything; I expected James to contact me later with pricing and other details. A few weeks went by and I hadn't heard back from James so I sent him an email; he never responded. I then called and left a voice mail; he never responded. Needless to say, I found another company to handle things for me. Why a 1-Star rating? The lack of communication is one thing, but today I received an invoice for $330 for two months of pool service. JJ&B never provided any service -- in fact, the pool has been drained for weeks now. Any company with the audacity to bill a person for service not rendered is not worth dealing with. Maybe it's not audacity in this case; maybe it's just plain laziness, lack of professionalism, and stupidity. In any case, I'd stay clear of these people!

JJ&B Pools recently replaced the flagstone around our pool and spa. The stone had been in for…read moreapproximately 20 years and was disintegrating slowly. We could not be happier with how the job turned out and the price to do the work was very reasonable and acceptable. The job was not only labor intensive but required an artistic talent that the crew was able to provide. Also, Jose, JJ&B manager of the project was very responsive to our requests/concerns and was a pleasure to work with.

Many Thanks to Gary at Gattuso Pools. His company did a great job installing my pool and jacuzzi…read moreapx 4 years ago. (It is beautifu).. No issues!..recently one part on the pool equipment needed attention ... The part needed was replaced immediately.. ...Very satisfied with the pool install and service.

Neglected to say earlier that my father, an esteemed lawyer and philanthropist, bless him, warned…read moreme in 1972 about Gary Guttuso's shoddy work on our pool that year. Unfortunately, we unwittingly hired his current co under a different vendor name in 2021-22, and their breaches of contract and warranties are despicable and unapologetic by the offending contractor. As attorneys, Georgetown, Stanford, UCLA law schools, we will sue them for what damages/remedies we can obtain.