Horrible service Dirty Host (worn out shoes, no uniform, hair a mess) Waited 15 minutes before server approached, after finishing her chat with 2 other servers behind counter. Ordered "all you can eat fish" came over cooked, very dark, and without advertised hush puppies, also over cooked . Sent email to Corporate and got no response. Have eaten at many of these spots with no complaints. This was at Redding, CA. store. read more

Took advantage of their 9.99 hamburger special and it was excellent. Good service, food was fresh.

Update: they apologized and offered me a certificate for a free meal. That was a month ago. They were just saying that to shut me up.

Excellent food, all from grill not from freezer. I recommend this place to everybody. We will stop by on our way back home to Nevada. Loved the crews that were working, so friendly and courteous. read more

Always appreciate the friendliness of employees. Fast service, lots of choices for food, and good prices. This time my husband chose the tuna salad and I chose chicken and waffles. Mine came with a small dish of fruit. His salad was huge! We both enjoyed our dinners. read more

The food is amazing but it took forever to be get gotten. I want my hobo plate meal please. Yummy

Great breakfast menu and amazing biscuits! Nice people good service. 1 very annoying issue is employees using the overflow dining room to make VERY LOUD PERSONAL phone calls. We experienced 2 employees at separate times bring the phones into the dining area and sit at the table near us and shout into their phones. Very unprofessional and off putting. Maybe require that personal calls to be made OUTSIDE OR in the kitchen. read more

Haven't been in for a meal in a year or so, very dirty bathroom, after being seated it was about 10 minutes before we saw a waitress, used to be very nice. Won't be back. read more

Fantastic breakfast really hit the spot they give you plenty of food portions. Atmosphere was nice and not too loud. Service was great!

Stopped to eat here and this is the dirtiest Black Bear Diner I've ever been to. It smelt like the bathroom everywhere and the floor had food and trash all over. We left and didn't eat. read more

Food & service was awesome! Late Sunday night and they sat us and provided great customer service. Chicken fried steak with biscuit and gravy and hash brown was one of the best I ever had. Tri tip sandwich was so soft and tasty. Worth the visit!! read more

Black Bear Diner Redding - Chicken fried steak & eggs - Diners Near Me - Redding, California

Service was amazing . Waitress was kind and personable. Sweet cream pancakes were amazing also.

Mark and Danielle are great! Delicious hearty breakfast as well. Great crew here. Thank you black bear diner! read more

Black Bear Diner Redding - Chicken fried steak. Mild sausage patty. - Diners Near Me - Redding, California

Black Bear Diner is the best local breakfast place in Redding. The quality is outstanding, the menu is unbelievably varied, and the taste is superb. Nice safe parking with cameras. Accessible. Ambience is relaxed and upbeat. Service is A+. Our server Morgan anticipated our every need. read more

Black Bear Diner Redding - Fresh Fruit Bowl (230 cals.) - Diners Near Me - Redding, California

My wife and I went here for a free promotional breakfast and we really enjoyed it. The manager was so nice and also provided help with a non-profit I volunteer with. I like the feel of the restaurant, it reminds me when I was a kid. One down side is that there are several residentially challenged individuals that hang out around the property. When we were there the staff had actually called the police on one of the people loitering around the area. I did appreciate that the facility was looking out for the customers safety. read more

The parking lot was full... Which is always a good sign... A lot of customers inside... Another good sign... We are immediately shown to a table and asked our beverage preference. Our waitress Kathy was very attentive and made us feel comfortable. Everything smell wonderful and the music was on, but not overpoweringly loud.. which is very important as my husband has hearing loss and can be quite an issue if the music is too loud. Our orders were taken quickly. Our food came hot! Everything was very tasty. I would come here again! Good food! read more

Great food! Reuben sandwich with very tender meat, and pot roast - delicious! Thank you Hannah for the great service!

The quality of food they serve. It's ok, used to be really good. before the pandemic. Service it's great read more

The only thing good was the service and even that was lacking. The food was greasy and some of it was cold. Worst fish and chips I've had. We waited 15 mins at the counter to pay are Bill and there were only 4 tables with 3 waitresses and a host. read more

I was in Redding for a dr appt. Black Bear was just the right place to have breakfast. It was great

COVID-19 takeout experience: We were on our way to Seattle and got gas at the Chevron station nextdoor. We decided to stop by Black Bear Diner and get some breakfast. They didn't have indoor dining, but they had takeout and an outdoor seating area with folding tables and a tent. All the employees were wearing masks. We went inside and ordered the Shasta Scramble and a blackberry bear claw to go. It was ready in about 10mins and we ended up just eating it at one of the tables outside. The scramble was perfect to share for two people and came with hash browns and toast. The bear claw was soft a fresh! read more

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Food was poorly cooked and tasteless. The coffee was burned. The waitress was extremely busy and distracted.

A good, friendly place for friends and family. The service is friendly and welcoming. The food is taking a long time, 30-40 minutes for 3 items. The food is delicious and worth the wait. I got the big foot chicken fried steak and eggs with hash brown and biscuits. I would prefer the has browns to be more crispy, but everything else hits different. So much more cleaner and better than Dennys. read more

Black Bear Diner Redding - BIGFOOT Chicken Fried Steak & Eggs* (2520-2580 cals.) Chicken tenders Sandwich & Bowl of Soup (500-1140 cals.) - Diners Near Me - Redding, California

9/25/22 8 pm With rustled newspaper-like menus, and desserts gleaming at you in a display case close by the front door, you know that you're at the black bear diner by a few tell-tale signs. But did I know I was at the second ever one BUILT?! The black bear menus feel personal because the front page looked like a yearbook spread of a graduating class when it was a short bio of highlighted team members across restaurants. (Useless side note: I hope it makes them more customers focused, and a fun atmosphere for them) You also will find out when each of the stores was built from 1995 mt. Shasta - 2022, four locations split between California and Texas. (See my photos below). We were in heaven after a long hike in Lassen with my root beer float, their drinks, and our hot desserts. They have what other black bear diners should have, delicious sides: cornbread and creamy mashed potatoes (I avoid carbs, but I cleared the plate of them); black bear labeled sauces: baby burn hot sauce, mama burn hot sauce, and Shasta steak sauce. I've always eaten at black bear around lunchtime and got breakfast foods; this is a first for me to be ordering for dinner. I feel safe and have high expectations after today's dining experience. Our food: quality ingredients handled expertly. Melissa, our waitress, helped us take a group photos. She's been a waitress for 26+ years and a mother. I'm impressed she can carry all the heavy plates and clear our table in one go! read more

Well my last experience here was good, as usual. My wife and I went yesterday for lunch around noon and our meal was great. I had the Cod and Shrimp Dinner she had the Turkey Club both were yummy. We were greeted promptly and seated, our hostess asked us what we wanted to drink, which unfortunately she didn't bring. Our server was prompt and patient for us to order. I was disappointed that the men's room wasn't clean. The bear room was stocked. I always enjoy the local atmosphere of the restaurant. We will be back read more

Black Bear Diner Redding - Turkey Club and chicken noodle soup. - Diners Near Me - Redding, California

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On our way home to Bay Area. Stopped here for lunch. We were served by a wonderful man named Mark. It is always more enjoyable when the personality of your server is as bright and cheerful as he was. Credit to this location! read more

It has been a couple of years since we had been here and have always loved it... this time, not so much Took my brother who was visiting from out of town because it's one place we used to count on for consistency. Took a long time to even get our drink order and there was plenty of wait staff. When we finally got our drinks, they were wrong so we waited 15 more minutes for the replacements and to order our food! My brother order the chicken salad and I had the tuna salad. Another 25 minutes! The server finally arrived with our food but just set the plates down and left without a word! The dressing was missing from my brothers salad so we tried to get the servers attention but she was busy chatting with another server. We waited for the customary check in..."How is everything?" Nope...had to finally get up and go to the counter to ask for someone to bring dressing! More waiting... when we finally got situated and started eating, I noticed the lettuce was no longer living it's best life . Not much of a crunch left to it and room temperature. The tuna was so salty I couldn't eat it and just scraped it to the side. My brother liked his salad. When our server finally made an appearance, she didn't ask how our food was, if we wanted anything else, etc... just put the check on the table and walked off. A very sad experience considering we used to love this place read more

Black Bear Diners are usually a safe place to go for decent food. Nothing will blow you away, but when traveling and you just need food, Black Bear will do fine. Black Bear is a chain with restaurants usually located near freeways. The prices are moderate, so no super deals here, but it won't break the bank either. Service is usually friendly and competent. Basically, a stress free place to order food without running into rude owners at some little Mom and Pop. We arrived for lunch and were seated just fine. Just water for drinks. I ordered the Cubano sandwich served with fries and my friend had the fish and chips. The fish and chips weren't the fresh battered fish you get at a real fish and chips joint, but just frozen pre coated pieces of fish. The fries tasted of the frozen variety as well, tho nothing wrong with that. I don't expect fresh cut fries at chain diners. I'd rate the fish and chips a 3 outta five. My Cubano sandwich was not as great as I hoped. Nothing wrong, it just could have used more spices or flavor of some sort. More bland and certainly didn't remind me of Cuban food. But again, it's wasn't bad, just middle of the road main stream serving the main type of customers that eat here. I'll stop here in a pinch, but there's prob better choice in town. read more

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James and Caitlin were very nice, excellent customer service had a great time talking to James he's very sweet!!

The food was perfectly cooked and delicious! We did not leave hungry. I had the blackened salmon and my husband had a bacon cheeseburger. The server was kind and took good care of us. Thanks Black Bear for living up to your expectations ! read more

The biscuits are the best I have ever had and the coffee was amazing. Portions are enormous! Would definitely recommend.

I love this place. Home cooking flavors, eye poppin' presentation, homestyle large portions, and like gramma's cooking flavors. Laura our server was amazing. Great personality. You can tell she loves her job. This is my "on the road" go too. Rib stickin' eats. Bammm!!! Nailed it. I'm a biscuits and gravy kinda breakfast guy. read more

Black Bear Diner Redding - Massive buscuits and gravy, 2 eggs OE, 2 sausage ... Heaven. - Diners Near Me - Redding, California

Wow, the place was super busy but I was able to get a seat right away and the server Cynthia was on top of everything. Super friendly service and the food came out in the blink of an eye and was fresh, hot, and delicious. Cynthia was the best! read more

I wanted to give credit to Melissa for recommending the French Dip sandwich and up-selling it with the mushrooms and cheese over the phone. It was snowing and I had to walk 5 miles in it; uphill with only 1 boot on...nah just kidding. Anyhoo when I arrived I met the person over the phone - she was wonderful in every way and a smile to match! My experience here in the past has been mediocre at best, but I like the food, so meeting this beautiful person really made me want to come and update my stars. Hope to visit soon! Btw, the bear claw slippers were a hit! read more

My second visit to this establishment and the food was delicious as the first time. Our waitress "Wendy" was quite amazing, beautiful personality and happy spirited which was pleasantly uplifting. Thanks Wendy and I will be visiting again next time in the area. read more

Went into dinner. We sit down and ordered our food. The manager Nick, who was making their bear claws had put some fresh ones out. I asked him what it was. He brought one over gave it to us and said try it and let me know how it is the service and food was amazing. Definitely a five star review thanks, Nick. read more

We got to the BBD regularly for the Taco Salad and usually love it. This time the beans were nuked so badly that they had crystal chunks, the avocado slices were brown, the lettuce was white iceberg and is usually romaine, the shell was oily and undercooked, and my husband ended up with a sick stomach. I told the server at the register and she offered me cake. We paid nearly $50 for this. Not doing this again, there are much better used of that kind of cash. read more

Very sad to see the quality of service has gone down so far . I have always been a big Black Bear fan and have always told others that if they see a BBD to stop and they won't be disappointed. But today was so disappointing. Took a while for someone to seat us and then about 10 minutes for the asst. manager to finally notice us . Was he nice and apologetic? Yes , very . And was the staff overwhelmed? Yes . But from hearing the manager and waitress talking, they had sent staff home before the lunch rush ! I do understand that restaurants run on very small margins and staff is expensive. But losing customers is also expensive. This is probably a training issue or perhaps management needs to reevaluate if meal rushes have changed times. I don't know , but this was not a BBD experience. I noticed that the wait staff is also bussing tables . Again I understand that payroll is expensive but a bus person or two would have given the overworked waitstaff some relief and allowed them to do their main job. This is an issue that upper management/franchise owners have failed at . Look to the future and support your staff and understand the challenges of working with the public. read more

Came here for in door dining during Memorial weekend. We came and got seated right away. From photos can tell they were not enforcing the 1/3 capacity requirements, which was good for anyone that didn't want to wait. We waited and our server came to take our orders without a menu or enough utensils for everyone. Got our menus and we made our drink orders and reminded them of the utensils. Got our drinks and made our entrée orders and reminder them of the utensils and getting water refill. Started getting some of our food and still no utensils and no butter for the bread. So got up and asked for the butter before the bread got cold and more utensils. The rest of the food came and still no utensils. Lady asked anything wrong, told them we don't eat with our hands. read more

Black Bear Diner Redding - Diners Near Me - Redding, California

Service gets 3 stars. Spot on. Refills on drinks were good. Food was mediocre and not priced correctly for the quality given. We had 2 dishes. The steak and breakfast pancake meal. The steak was too thin, under 1/4 inch. Was cooked well done and not medium rare as requested. The taste was good however the condiment sauces were off. Black Bear needs to use Sriracha sauce instead of Tabasco sauce. Something about eating vinegar with pepper that just doesn't sit right while eating a steak. The pancakes with 2 eggs over easy and hash browns. I ordered a full stack of pancakes. Only 2 came with my meal and I was told by the waitress this is their version of a full stack. It came with syrup and when I asked for honey she said "we only have syrup" anyhow, the syrup was fine. The pancakes were dry. I have been to Dennys, Mc Donald's pancakes taste better. The hash browns were undercooked and not browned. It was an awful food experience. I will give it another chance, but not at this location. On a side note, we were pestered by flies. I don't know if they have good pest control but it would be great if they didn't have flies buzzing the table. read more

Black Bear Diner Redding - The owner of Black Bear Diner - Diners Near Me - Redding, California