Host didn't seem like he wanted to help us. Got seated and our waitress was great but after being served and almost done eating we were told she went home sick. BLT had more lettuce in it than anything. Hardly any bacon. Open faced turkey sandwich with gravy had no favor. Very bland. Even the mashed potatoes were bland. Fish n chips, well the fish was tough. The burger and French fries were good. Also, waitresses need to learn not to put their hands on the tops of the glasses when they serve them. Our fill in waitress was also polite. Plus they don't clean their tables well cause I went to get up from my table when I noticed my brand new first time wearing it shirt had blackberry jam on it. Non of us ordered breakfast or had jam. read more

Solid diner/ restaurant. We wanted a quick, inexpensive lunch, and got a good one here. I had a vegetarian omelette with jack cheese and hash browns, delicious. Spouse had a tuna melt, also tasty. These may not be earth-shattering choices, yet they are solid and Black Bear did them nicely. Cute bear-themed decor, good service. We have been eating at expensive, high caliber restaurants and this was a nice break to have normal food. read more

Decent breakfast place outside of Newburg - and hash browns, so I was happy. There are vegetarian options, and they added jalapenos which tells me they're good with special orders. The staff was friendly, and our food arrived quite quickly - which was ideal because we were in a hurry. We did run out of water halfway through the meal, and had to go hunting to refill our own water - I suspect because our server got busy and didn't have time to check back. Note: you pay at the front - so if your server doesn't tell you initially, that's where you'll need to go. read more

to suset at newberg location. Amazing service, giver her a raise. Food was yummy, and clean.

Suset is an amazing waitress. She is always very bright and energetic. We've been going to black bear for years and its our #1 breakfast spot. We always hope to be seated in Suset's section because we know she's the best and she always makes sure we have coffee refills and our food comes out fast. read more

So nice to finally get a restaurant in Newberg that has GOOD food and decent prices! I've never had a bad experience at a Black Bear Diner, and this new one is no exception! The service was great as was the food. We ordered breakfast and both orders were excellent! We will definitely be returning! Just gat home from a late dinner at the Black Bear Diner in Newberg. Hubby and I both had the best hot turkey sandwich around! We were cold and tired, but had to go out to celebrate our 41st anniversary! Cheers to Loretta for being the best server!! Food was great and the service even better! read more

Black Bear Diner Newberg - American Near Me - Newberg, Oregon

Service and food was wonderful! Mary Ann was our server tonight and she was amazing. She made sure to check in frequently during our wait for the food, it was a busy night and she never failed to be one step ahead of our needs! We had to dine quickly, having plans after dinner, and she made tonight a delight. I loved the food, despite there not being a gluten free bun, and I'd come eat here just knowing that I might get served by her again. First time here and I'd come back. read more

This was our "go-to" breakfast joint in Newberg, it's a great franchise. However our last visit was terrible primarily because of lack of trained staff. After waiting in the lobby for 20 minutes prior to being seated in the less than 50% full dining room, we were quickly greeted at the table by the waiter with coffee, immediately taking our order. At that point, there was only one other occupied table in our section. During our wait for food, six more tables were seated. We waited over 60 minutes before we left after drinking 3-4 cups of coffee. As we were walking out, the waiter said " they're just flipping your eggs". The worst part was a table seated at least 30 minutes after us was almost finished with their breakfast when we stood up to leave. At that point only the first table seated (shorty before us) were finished and gone from the restaurant and no other tables had any delivered food. Our order was not complicated and was one of the standard plates most people order. We won't be back anytime soon. read more

Well, after weeks of,waiting, I finally got a response to my review, it only says Business Manager no name. So, whoever wrote the response absolutely did a "very poor job". It certainly didn't or will NOT change my mind about this Black Bear in Newberg. And after reading a few other reviews, one as 9 hours ago, it doesn't surprise me the response I got. Several of the reviews mention "RUDE" behavior from the Staff and they are RIGHT ON POINT, not to mention the Management Team. So, Black Bear in Newberg, the word spreads quickly and keeps spreading, you either make some drastic "changes" or you will find yourself closing your doors permanently. There,are,about 250 of us, who have taken our business to the Black Bear in Beaverton, worth the 20 min drive from Newberg, what an AWESOME Staff, from the Management to the Wait Staff. Go and LEARN from them, Mr Owners. read more

I like the food here every time I eat here. I would definitely recommend this restaurant to friends and family, and would definitely eat here again in in the future. read more

Victoria provided the best service I've experienced in 5 plus years, so friendly and great recommendations. Awesome food. Prime rib was moist and well seasoned and we're from Texas so great job with whipped horseradish. The tri tip sandwich and sweet potato fries were the bomb. Best food we had during our stay in the area. read more

Lopez family loves this bear cave!! The service is always great and food is always delicious. Thanks black bear for feeding this Sherwood bear family. read more

So far I have been here 3 times since they opened. And tried to come in a couple other times but the wait times were too long for us. The remodel looks great- it looks and smells brand new. The staff has been awesome. I'm especially happy Angela works here who was a favorite server of mine from another restaurant in town. There are people checking in throughout our meal. The breakfast food is awesome. I'm partial to their thick cut perfectly cooked bacon. The portions are huge. They have a great kids meal, crayons and a diaper changing station in the bathroom- all a win for me since I am usually accompanied by my 2 year old when I eat out. Sadly, I had a below average burger- but it was opening day so I'll give diner food another chance. Overall I'm a fan of this franchise and happy we have a location in my town. read more

We had great costumer service at Black Restaurant because we had a excellent waitress and his name is ReTheodore as a waitress and we had excellent food there too . Please ask for him if you eat there . read more

I wanted to update my review right away. Due to the holidays they were busy and just couldn't get back to me right away. Today the manager did get back to me and wanted to make everything right. I was very happy with what she offered and will be returning. Thank you Black Bear! read more

I was just here a week ago for a friends 70th b-day party and the service was fabulous. We were about 20 of us all w/different orders and everyone was impressed w/the good service, quality of the food, and the atmosphere. Plus, as a 66 year old I need to use the bathroom quite frequently and they are large, nice tp, good sinks, and the pictures(bears)etc on the walls makes it worth the walk. I appreciated the fact that I could order breakfast in the evening and it was spectacular. Keep up the good work. I'll be back(Keizerite). read more

More awful meals here this time delivered by door dash, they claimed wild caught salmon but based on the color it's awful farm raised! Wild caught has a natural deep red color because of the algae they eat. Also ordered a turkey club and it arrived with burnt toast on prior order! read more

Black Bear Diner Newberg - Wild Alaska Pesto Salmon (310 cals.) they allege it is wild but based on color and taste it's farm raised! Negative 5 stars! - American Near Me - Newberg, Oregon

We had breakfast at Black Bear this morning, visiting our son from out of state going to GFU in Newberg. The owner greeted us kindly, and checked on us during the meal. Our server, Suset, was gracious, helpful and bent over backwards to make sure everything was good. The fare was satisfying comfort food with great portions with decent prices relative to everything else around. read more

If you have kids come here. If you don't have kids, come here. If you love food come here! The service was great, the portions are enormous. HUGE! The ambiance is fun, lots of bears. Really the only reason not to come, is if you don't like good food or bears. It reminds me of a northern Minnesota diner and I like it. read more

Black Bear Diner Newberg - Scram-bowl. - American Near Me - Newberg, Oregon

The place is cute. Service spotty. The menu is a little deceptive. I ordered a sandwich which was under the heading to have a choice of side and I had planned to get Cole slaw but was told it didn't qualify as it was open face and had mashed potatoes I pointed out how it was listed but although it was listed, no other choice so it was a no go. Very weird. Waitress brought our lemon for water as requested then walked away with the lemon slices on her tray after she gave us the water. We requested lemon again when we ordered the food and received them. Seems rushed. read more

As always food is very good and plenty of it. Most places if you get a plentiful amount of food it is usually sub par, but I have never had a bad meal at Black Bear Diner. Love this place read more

I really wish I would have gone to Js Diner.... As most the people around us were also mumbling. We made the mistake of coming on Sunday morning. I really regret this decision. We were told that there was going to be a 25 minute wait... It turned to be more of a 35 minute wait. After we were seated the next long wait occurred. The waitress was wonderful and very kind as we waited for our food. She routinely brought us water and reassured us that our food would be out soon. I think most of the hold up was in the kitchen as sevetal staff just stood around at the front chatting. When the food it was very good. Which is the only reason this is a 3 star instead of a 1 star. But after eating it... I still wish I would have gone to Js. read more

Black Bear Diner Newberg - Country fried steak breakfast. - American Near Me - Newberg, Oregon

The service is excellent. Thank you Mary Anne!! The food is great. Huge portions. The restrooms are immaculate. read more

We come to to black Bear on the weekends for breakfast . We rarely have to wait for more than a few minutes and that is with a special request to sit in Sarah's section :) Andy's favorite server! The portions are big, you won't leave hungry! Shasta scramble is my favorite :) read more

Really not impressed. I had the California omelette. The avocado was black in places , the potatoes were uncooked and slimy and the toast was bread toasted on one side. My wife had the corned beef hash which didn't fair any better and was dry and just tasted horrible. read more

Black Bear Diner Newberg - Black avocado - American Near Me - Newberg, Oregon

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I did a take out for a lunch for my husband wasn't too impressed the food was mediocre the rueben sandwich was very small the fries were not fresh they were cold they sat around for a while the chicken tenders were very normal you're basic out of the box chicken tenders. For $32 I got a piece of cheesecake a small sandwich cold fries and 4 chicken tenders for the price it should have been much better, for that price I could have gone to the grocery store and made something much better at home now I remember why I'd rather cook at home and then eat out these days. read more

This diner is so cute, very clean and definitely a place everyone should visit. The food was amazing with very large portions and great prices. Mary was our server and immediately made us feel welcome. We will definitely be back. read more

Ever since Black Bear Diner opened, this was "our" spot to go weekly, religiously and reliably. Sometimes, twice a week. The owners were wonderful not only to their employees (and it showed) but also to the customers (also showed). We boasted to everyone, this was the place to go. The ambiance was great, service 2nd to none, food was always good. Literally, there was nothing we could say negatively about this restaurant, until now. It has recently been purchased by new owners who then fired the absolute BEST server. Are we partial, you bet! We were always treated with happiness, sunshine and respect. All the workers worked hard to make their customers comfortable and happy to come in, but Suset worked circles tirelessly. She wasn't afraid to say hello, offer a hug to those that she enjoyed and always asking if there was anything else she could do to make your stay more enjoyable. Fired, for an absolutely asinine reason and without trying to find a solution, through no fault of Suset at all. We will miss Suset, but we won't be missing Black Bear Diner, not anymore. The new owners should understand small towns have big feelings about those they let in. We've seen many restaurants start and fail here in Newberg... and we honestly believe one of the biggest successes Black Bear had was due to Suset and the atmosphere she set, everytime she stepped into work. Sorry Black Bear, but you've lost another customer and it's my hope you wisen up soon. We won't be back. read more

Very good service from Suset. We loved how nice she was. The food was amazing. Very good service and ambiance. Thank you Suset.

No reason to return Brought my son here when he was in town today. So the service was beyond slow...and they had somehow managed to run out of potatoes except French fries The place was busy but not packed. We were seated within 10 minutes, took another 15 to get service turn waited 45 minutes for our food. When it finally arrived it was luke warm and they left the avocado's off my son's California eggs Benedict and the eggs were hard. Would have sent it back to be warmed and fixed but honestly didn't want to risk waiting another hour as we had some time constraints. Generally unimpressed especially for the price. Drive to mcminnville and for the Same price or less you can eat at any of ten different breakfast places and get a far superior meal in much less time. Think of this place as a more expensive less organized Shari's read more

Food was okay, service is awful. There were only 3 or 4 other tables in the place and it still took 90+ minutes to get in and out. Our server kept vanishing for 20 minutes at a time. read more

Love the decor! The best I've seen in a Black Bear diner. Antler chandeliers and wooden carved bears. The cinnamon roll French toast was delicious! I definitely recommend this place! read more

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Sherri was my server she was such a delight! The best service I've ever had! Talk about service with a smile! She was funny and made my whole day I left tickled! She was fast friendly and accommodating to all my needs! I will surely be asking to be seated in her area! I Absolute adore Sherri! read more

The food is corporate... neither really terrible nor really good. So, what you're really paying for is the customer service. They aren't good at this. I ordered a fried chicken dinner over the phone; I was told 10-15 minute wait. When I got there, I paid my tab (with a tip) and proceeded to wait 40 minutes for my food. Then, they blamed it on me because I was sitting in the corner. We are in middle of a world-wide pandemic and I was sitting six feet from everybody else as I always do. When I got the food home, it was stone cold. Called the manager to complain and her response was "what did you expect... you got your food to go". Sheesh. Sorry to inconvenience you!! LOL read more

Waitress denied my kids order because she didn't believe my kid looked 12 or under. Waitress didn't ask my kids age, she just said she couldn't serve her because she thought she was "too old". read more

We were visiting family and stopped in for breakfast. Friendly customer service and delicious food! Suzette ensured we had all we needed to feel at home. I would recommend this diner - a must come back!! read more

I had a visit to providence not feeling to good and while waiting for results and having to go back I decided to stop and have breakfast, Suset was my server, she was amazing, she made me laugh, made great suggestions on food , I would definitely go back and ask for Suset to serve me again!! read more

All of us enjoyed our food and the prices were great. The staff was also really nice and everyone was masked up and plenty of room to be properly distanced. Would recommend for a large family of 7 like ours. read more

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Don't miss item=fresh squeezed OJ Large portions Plenty of breakfast to dinner options Appeals to large age range Bear atmosphere Clean restrooms Nice staff Seated quickly Not a culinary masterpiece, but they have consistency in comfort food basics. Black Bear isn't personally my go-to, but I believe they have achieved their mission for the clientele they desire to reach. read more

Not doing free delivery during the Covid shut down like J's is. Why would I pay a huge delivery fee for a chain restaurant when I can order with free delivery locally, and where most items are made from scratch, at J's. Fuxx Black Bear. Last time I went in, before the pandemic, I waited an hour for food with a toddler at my table. No apologies or cares from the waitress either. Honestly, I give up on this place. read more