I must have been having a bad day on my last review and black bear diner made it better. I had the nachos and they were delicious. My wife had a bacon cheeseburger and loved it. Black Bear Diner is so consistent and we love going there. Solid Service, good atmosphere, attentive staff and quality food at good prices. I love Black Bear Diner read more

Very Disappointing Service at a Restaurant I Really Like I have always liked this restaurant, especially because I genuinely enjoy their food. That is why today's experience was particularly disappointing. I sat at my table for approximately 15-20 minutes without anyone coming over to greet me, take my order, or even acknowledge me. What makes this even more frustrating is that the restaurant was not busy at all. There were very few customers, and I could see employees walking around and chatting with each other instead of attending to customers. I really enjoy the food here, but good food alone is not enough. Customers also deserve basic attention and respectful service. I hope management takes this seriously because I would hate to see such a good restaurant lose customers over poor service. read more

I cook most day's but today I "Shut My Kitchen Down"! Hubby and I headed to BB Diner. ( Smile) We go between 3:30 and 4:30 to avoid the dinner rush. Seated, menu's in hand and drinks came quickly. Hubby ordered his standard Rueben but I decided to get the Mushroom/Swiss Burger. Food arrived and boy oh boy I was glad I ordered this! I loved the Horseradish Aoili and the condiments were very proportionate to the burger and bun. You MUST get their onion rings. Fat, Sweet Crunchy bites of YUM. We wound up taking half each home. The prices are very affordable with large portions. Thanks again BB for your always unchanging service and excellence. Ps....I never took a pic, but here's one I hijacked off another BB location. It looks just like this! read more

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I wanted something "quick" to eat and we decided to pick up something for dinner. I ordered the meatloaf, which was delicious. It came with cornbread and a salad on the side and everything was packaged securely. Service was quick and right on time. The staff were kind an be helpful. The restaurant was neat and even the store was neat and orderly. Unfortunately, they forgot the bread from our order but everything else was fine read more

Black Bear Diner Napa - Diners Near Me - Napa, California

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Classic American diner. Each Black Bear diner has its own special theme. I was surprise there was quite a few people in the restaurant. I am glad they finally changed up their menu away from the classical newspaper menu. The food was ok. I did purchase the prime rib. It may not have been the best prime rib, but you can't bet the price. read more

Black Bear Diner Napa - Prime Rib (1130 cal) - Diners Near Me - Napa, California

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Great diner food for the price. Beware the portion sizes, they're big! Friendly waitstaff as well! read more

Love the service Aliyah,and Michelle amazing customer service always today we came for prime rib. We were disappointed that they were out we requesting to managers to have prime rib till 8 o'clock. thank you. read more

Was very disappointed on last night eating here. Our orders were completely wrong. Yes they offer to redo it but they only had one cook and they were behind orders. And the place looked like it was closed, have gone in the past few times and it was good. Now it seems like it's going down and the one in Vallejo is better place. read more

Black Bear diner is fantastic I've been there about a day ago if everything was delicious big huge portions for the price and a good hot cup of coffee it is really good matter of fact they have a special on steak the steak and egg platter for 1199 so if you get hungry try it I'm sure you'll like it the people are dedicated at their job I recommend Lucy read more

My last review with black bear diner was meant for the napa black bear , not the Vallejo

Decent diner in Napa. The eggs Benedict and hash browns were ok. Nothing special but I would come back. They have a big menu and the servers are friendly. read more

Great, delicious food, great service by Ximena and Tenaea! We highly recommend this place. Good value, tasty fish fry and brownie sundae. Thank you Blackbear, thank you Chefs!..one of the few All-American restaurants still around! read more

If you've never been here, it's pretty much reminiscent of a Cracker Barrel, except with a lot of wooden carved bear sculptures. It's a chain restaurant thats been around for about 30 years. We kept our menu choices pretty simple with an egg white scramble with everything on the side and a fried chicken dinner. The fried chicken seemed to me like it was made offsite and shipped here and it was very reminiscent of those fried chicken banquet TV dinners, except a little better. It's supposedly breaded and fried on site, but I beg to differ so I'll leave that for you to decide (the fried fish I had days earlier was similar). The egg white scramble and all the sides were definitely very good so no complaint there. They serve breakfast all day long and you get a big white fluffy biscuit to go with it. It's hard to find an inexpensive meal here in Napa, but they have the right formula working for them with decent food at a very budget friendly price. The bill for two including tip without drinks or dessert was right at 50 bucks. It's a place I'd return to and explore something else on the menu. Great service as well. Check out the photos below for greater insight. read more

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Our server was very sweet, she was extremely busy but still tried her best to get bk to us at a decent time. My daughter loved her chicken & waffles. I wasn't feeling my salmon dish with green beans. Wish I would've grabbed something else as it was lacking in taste. Overall, mutual rating, not too bad, not so great. read more

Black Bear Diner Napa - Diners Near Me - Napa, California

Friendly efficient servers. Reliable consistent good quality food. Big biscuits are super flakey, so delicious. I go for the breakfasts, cannot comment on other meals. read more

Breakfast at Big Bear Diner Napa- tried the $11 steak & eggs, found something weird in the meat after a few bites. Manager said it was a tendon... wasn't convinced. Ordered pancakes instead. read more

Good Good Morning breakfast- breakfast for the win. Easy to park and we were quickly seated. We have the steak and eggs and a wonderful pancake. I like black bear diner. The menu has something for everyone and the ambiance brings me back to when I was a kid. Our waitress was helpful with her selections , kept the coffee full and our good was there fast. It was busier than expected - this reminds me how good things are here and it's good to see other people think so too. read more

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The food was amazing.. (compliments to the chef.) But my server Michelle was top shelf service. Very attentive and on her Ps and Qs ensuring our experience was above expectations. Thank you Michelle. I will definitely be coming back read more

Quite disappointed in the food we had for breakfast. The eggs Benedict was very unappealing, and the hollandaise sauce was incredibly lumpy and very unappetizing. I would not suggest, if that's the norm, that anyone ordered it. that said, the service was very good. read more

The portion size was huge. The food was great. I got the steak and eggs with pancakes. The service was excellent, especially with my rolling in 40 minutes before close. The only negative - the coffee was not good. I got the mocha cold brew and it tasted like watered down chocolate milk. read more

manager "Manny" told me to contact him and he would send some certificates for my bad experience, so i called and when i explained the situation he just kept saying he didnt have openings for a server when thats not what i had asked for at all. read more

Been here a couple of times and the service has been good. Portions at Black Bear is big & you will have leftovers after eating here. The ambience at this location is nice & casual vibes to it. Huckleberry lemonade 5/5 This was my first time trying huckleberry lemonade & it was refreshing & delicious! I highly recommend it. It has the perfect amount of sweet and tartiness from the lemon & huckleberry. if you haven't had huckleberry before, tastes like a sweeter blueberry. Additionally you get an additional free refill so pretty worth getting. 2 biscuits & gravy 5/5 The portion for this item is HUGE. The biscuit I had were more on the fluffier side & they put a gracious amount of gravy on top of the biscuits. Taste wise, satisfying if you're craving biscuits & gravy. Cob Crispy Chicken Cob Salad 5/5 I love getting their Cob Salad & recommend getting it. The chicken is super crispy, the bacon flavorful & crunchy, pairs perfectly with the fresh & crisp salad. read more

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Ordered some food for pickup and I was treated like royalty. They really laid out the red carpet for me. Priscilla started it off with the great customer service during my order over the phone. Then the manager Marcos topped it all off. I asked him to take a picture of me and the Black Bear mascot because I've been eating the food for years and I've never seen their mascot in person. It was an amazing experience. I'll most definitely be back like the terminator. read more

Black Bear Diner Napa - Diners Near Me - Napa, California

Thank you for my server. My daughter and I came in today for lunch. About 1:30 pm or so. Some may remember my daughter (Amanda). My sugar level was gone below 40, that was a dangerous level for diabetic. Amanda ask our server for some juice, to help me. Being that low is dangerous. Thank you black Bear diner. I am good because you our server fast response. read more

We been come to Black Bear yesterday Monday 19 - lunchtime time. We live the food, love the milkshakes. BUT bathroom was really dirty. Need allot more maintenance to keep up. Bad impression when you eating and need to go a nasty bathroom. read more

I really enjoyed Black Bear diner matter of fact I'm still here the people of friendly people are good it really doesn't take all that long for you to get your meal you get large proportions for a fair price I would like to take this time to recognize Lucy a waitress is always it takes good care of me when I come in read more

Black Bear Diner Napa - Diners Near Me - Napa, California

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I have been very fond of Black Bear for many years. However tonight I had an unfortunite experience. We arrived at 730 on a Saturday night and were greeted at the door and escorted to our seats. While en route the waitress asked us what we would like to drink. I would like to be seated before ordering. At the table we were given torn menus and sat in a booth with torn seats, they were sticky too. We both ordered fried chicken and were told "we don't have it". "We haven't had any since the recall, and it was too much trouble ordering it." This is a menu item... There was a smell in the air the equivelent of a nursing home, stale and not fresh. We decided not to stay since we had come spefically for the fried chicken, and as we going I noticed that our waitress was sitting at the counter talking away and not paying attention to anything but the person next to her. PLEASE I love the concept and decor of the restaurant. Usually the service and food is very good, and it is very clean. Please keep up the good work and don't let things slide. I tried to find a way to let you know in a non-public forum but was unable to on your website. read more

I've been debating on putting a review. I was there in march and when I got inside I wasn't greeted I was just stared at. When I was speaking to Reeize one of the cooks I was still looked at dirty and the cook himself. Reeize also likes to ghost woman after a pregnancy scare good thing it was negative. Wouldn't want him anywhere near me again. read more

Was seated with my daughter. They asked if we'd like drinks we order coffee and water. Delivered the drinks. No creamers were delivered. Thought maybe they don't do that here looked around and other tables had creamer. Then after we already had drinks they sat a family down next to us. They ordered drinks they brought coffees w creamers. Meanwhile we've been sitting over here starving. We've resorted To eating the jam packets. Then they come back and start taking the families order. They sat that family before taking our order, took drink orders before taking our order and now have proceeded to take their full food order before even getting some damn creamer to us. The family spoke the same language as the waitress and were the same color so it seems we weren't a priority at that point. My daughter and I got up through cash on the table for the horrible drink service we got and drove to a different establishment. It's crazy how poor customer service has gotten. Even in rich Napa. read more

I got the country fried steak with the country potatoes, and over easy eggs with the biscuits. this is my first time trying blackbear, and I disapprove only because I am a potato queen and these potatoes were not cooked all the way the over easy was a little runny. The steak was actually pretty good the biscuits. I don't understand why they were so freaking big. There's no way I'm gonna eat too too fluffy for me. The taste wasn't bad. I would not be eating here again. read more

Black Bear Diner Napa - Biscuits were way too big. - Diners Near Me - Napa, California

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April 2022 Black Bear Diner With approximately 141 locations with Brownsville, TX being their newest addition in 2021.The first location opened in 1995 in Mount Shasta, CA. Black Bear Diners can be found in states such as California, Nevada, Arizona, Utah, Colorado, Oklahoma, Oregon, and Texas to name a few. With over 17 different categories on their menu you can choose from it can satisfy the hungriest member in your party. Menu categories include hungry bear breakfast, pancakes, waffles, and french toast, omelettes and scrambles, 2 egg combs, bear Benedict, beary lite, burgers, specialty sandwiches, super salads, little less, weekly specials, homestyle dinners and steaks, and breakfast for dinner. I ordered the Bear Choice which comes with your choice bacon, link sausage, or smoked ham, and your choice of sweet cream pancakes, waffles, french toast, or biscuits and gravy. It's a generous portion so no need to order seconds, unless you want to. read more

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If you're hungry, this is the place to be. It's not fancy, but as far as diners go, this place is great. Generous portions of good food. The eggs Benedict is hard to beat, and their bacon is excellent too. read more

I came in today with a pick up order for my mom. Got a build a bear breakfast? Two sausages, two eggs, scrambled, and biscuits and gravy. The sausages were good, the eggs were perfect, the biscuits were good, but a little too salty. Not enough gravy. Overall pretty good. read more

Black Bear Diner Napa - Corned beef hash - Diners Near Me - Napa, California

11/1/2020 Quarantine Day 230 I haven't been to a Black Bear Diner in a few years and we decided to go here for brunch before heading back to San Francisco. The restaurant has it's own parking lot which wasn't too full when we got there. BUT we were definitely deceived because when we got inside there was a lot of people. The hostess told us it would be a 20 minute wait which we were okay with since we weren't in any rush. We gave her a phone number to contact us when our table was ready. 20 minutes later... We come back and the hostess seated us at a table inside the restaurant. She leaves and our waiter comes with two newspaper menus and two cups of water. There's a lot of things to choose from but we decided on these: 1. The GRIZZ (his) 2. Joe's Hobo Omelette (mine) 3. Sweet Cream Pancakes (his) I do not exaggerate when I type this: THE FOOD TOOK FOREVER. Not only did we have to wait 20 minutes just to be seated, we had to wait 15 minutes for the waiter to come take our order AND an additional 30 minutes for the food to arrive. What also sucked was that no one checked up on us. I also noticed that the staff prioritizes takeout orders more than in-house orders because while we were waiting, I saw that there were at least 30 takeout pickups. My boyfriend was hangrier than me said he was sorry he picked this place, but of course we couldn't have known how the service was. Then I asked a waitress if she could check on the status of our food and she said "No, I can't do that, only your waiter can do that". Well geeze, thanks??? I guess our waiter saw us asking so he came over to us and told us he was very sorry and that our food would be coming soon. Unfortunately, soon was the equivalent of waiting another 10 minutes. When he brought our plates of food over, he apologized again and then my boyfriend and I proceeded to FINALLY eat. Just a warning, the portions are pretty big! I brought half of my plate home because I could not finish it all. I did not get a chance to nibble on some of my boyfriend's food since Mr.Hangry inhaled everything haha. For my plate, I liked that the potatoes were not too greasy, the omelette was filled with veggies, meat and cheese. The pancakes were fluffy and yummy. Overall, the two stars are for the waiter's genuine apology and another for the food in satisfying our hunger. Most likely I will not be back due to the poor service and lack of attention. read more

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We usually eat here whenever we say at Vino Bello. We've enjoyed the food and want to particularly give a thumbs up to a wonderful server named Michele with the green glasses. She is a professional in her position and should probably be promoted to train others to be like her. She has great customer service skills and a gem. Lastly and more importantly the ceiling panels definitely need to be replaced. It is dirty and unclean. It affects the proper enjoyment of the food and the environment. Other than that I would have given 4.5 stars. read more

We went to Napa BB Diner specifically for the All you can eat Pollock fish fry. Waitress gladly accepted our two orders but soon returned explaining they were out of Pollock and if Cod would be acceptable. We agreed. After finishing the three pieces of Cod, we wanted another helping of ALL YOU CAN EAT but were told they were running low on Cod and would not provide any more fish but offer a dessert choosing in exchange per Manager instructions. In my opinion, this dirty deed should have been delivered by the Manager. We were charged full price $16.99 for the All you can eat, but essentially received the Cod dinner which cost less. POOR PLANNING BY MANAGEMENT FOR FRIDAY NIGHT ADVERTISED FISH FRIDAY AND POOR REPRESENTATION OF SHORT COMING. read more

I have never in my life received the most perfect service. After the busy holiday we wanted to go out, eat and just relax. We drove from Fairfield just to try a new place and I think this might just be our new favorite black bear diner. They were busy and packed but didn't have a lot of wait time and it was pretty easy to find parking. The room was filled with families but the noise was not too loud. Michelle was our waiter and OH MY GOD was she an Angel sent from heaven. She made suggestions when we were trying to order for our picky kids to make it budget friendly. Even with the extras she remembered everything without a note pad. She brought drinks out first. All out meals came out together. The food is the same as other black bear diners but this time it was so much more flavorful. *Chefs kiss. Before we could ask for extra napkins or refills Michelle was dripping off what we needed. She brought the right amount of boxes out before we even asked. We literally did not have to ask for a single thing. It was like she read our minds. Everything was PERFECT!! We can't wait to come and see Michelle again. Xoxo read more

Black Bear Diner Napa - Diners Near Me - Napa, California

Very short, but factual review. If you want a Patty Melt...Not just ANY Patty Melt...you MUST go to Black Bear! Not only is the burger cooked ( to order) perfectly...I like Med Rare, but the grilled onions, gooey Swiss Cheese and Toasted Rye Bread make this a winner! The service is always impeccable with very affordable prices. So don't waste your time looking anywhere else. Just trust this Patty Melt Snob? Lol. read more

First time visiting black bear diner. Very cute inside. Our server Michael was very friendly, very attentive, and very helpful. I had the California omelette that was super tasty. Lots of fresh grilled mushrooms and avocado. My husband had the two eggs with wonderful, red potatoes, and mix peppers and onions, a huge slice of tender, ham and toast. Their homemade biscuits are delicious too! We had a large orange juice. That was so delicious. The menu says it's made freshly squeezed with 10 oranges! Keep up the good work. read more

Black Bear Diner Napa - Two eggs over medium, ham and red potatoes - Diners Near Me - Napa, California

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Worst experience at a Black Bear Diner. The Tri Tip looked like it was left over and microwaved. No flavor, inedible. The pot roast had gravy instead of pot roast sauce. read more