Unfortunately, I was not impressed by this restaurant as this was my first time at Black Bear Diner. I know they have locations all over the West Coast, so I was excited to try it out. We were seated immediately as a party of 5. We had to wait around 40 minutes after we ordered before we got our food. I think they forgot about it and they only started making it after we asked so that wasn't too great. - BBQ Ribs - This did not taste good as the rib quality felt very poor as it almost had a watery texture to it. - Steak - Honestly this was surprisingly good and if this was the only thing I ate here, I would have given Black Bear Diner 4 or 5 stars. The steak was actually very tender and there was a good marinate that permeated throughout the meat. - Garlic Parmesan Toast - This item was shredded cheese on top of heated toast. I thought the garlic and the parmesan flavors would be more incorporated into the toast but unfortunately not. I would not recommend it. - Italian Green Beans and Bacon - The bacon and the Italian green beans were incredibly soggy and the whole thing had too much water in it. Also, there wasn't much seasoning other than the fact that it was salty. Because of the wait after we ordered food as well as the lack of quality-tasting food, I'm not sure if I would come back unfortunately. read more

Black Bear Diner Milpitas - Steak Italian Green Beans with Bacon Red-Skinned Mashed Potatoes with Country Gravy - Diners Near Me - Milpitas, California

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Great food and great service. Especially enjoy Juanita's sweet and attentive service! read more

Excellent Food, and Excellent Service! thank you to Juanita for making sure we were taken care of every step of the way!

Juanita was our server and provided exceptional service. My husband requested a fried chicken burger that wasn't on the menu, and she made it happen. She checked in on us regularly and was incredibly patient with our two little ones under two. The food, as always, was excellent--but Juanita truly made our visit a great one. We'll definitely be back. read more

Great food and service. The dining environment is awesome! we love the variety of breakfast. sometimes the waitress are to busy to serve you promptly and they really speak very fast. read more

The food and service was wonderful! Our server Juanita was super friendly and attentive.

I enjoyed my breakfast here. The portions are huge, heavy and super filling. The service is good, our server was attentive

Updating a review from a few years ago. Now I see why this place is rated so low. The food was awful! Really bland. Service was also bad. The lady wasn't rude, but she certainly wasn't friendly. And she was just not a very good server. Didn't check on us once. I had to flag her down every time we needed something: taking our orders, place settings (even though she brought out the soup and bread already), drinks, etc. The booth was comfy, and the noise level was fine. However, it was freezing cold inside. The table next to us asked our server about the temperature. She said she would turn the heater on, but she never did. They moved instead. This is the first bad experience I remember having here, but it seems to be going downhill. read more

My friend and I went here on a Sunday for lunch around 2:34pm and there was no wait! I used to go to their other locations often with a group of friends, so I already knew I'd most likely like this location too. We ordered the Country Fried Steak, Fettuccine Alfredo, and a side of Biscuit. The portions of all the items we ordered are huge! Haha we were confused when the biscuit arrived to our table because of how big it was! Anyways, everything tasted good, but the biscuit was the highlight for me because of it's buttery flavor and how big it was. I also liked how creamy the Fettuccine Alfredo was, but the Country Fried Steak wasn't really what I expected. That country fried steak was still good though! I'd recommend this place! I love how the inside and outside of the restaurant is decorated and all of the food was good too! It's also cool how large the portions here are! read more

Black Bear Diner Milpitas - Country Fried Steak (front), Fettuccine Alfredo (back left), & Biscuit (back right) | IG: @nomwithelaine - Diners Near Me - Milpitas, California

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Love the breakfast here to start the day! The bear's choice has the perfect amount of food. Juanita provided great service.

Parking lot is shared with other businesses so it makes it extremely difficult to find parking. I had to drop my family off at the door so they could get us a table while I drive around the parking lot fighting for parking. Walking in on a Saturday afternoon around 1pm you better expect a wait. This place was packed, thankfully we didn't have to wait long, no more than 5 minutes. You may not wait long for a table but once you get to your table you better not come here hungry because you will be waiting a long time for your food. Once we sat our waitress was great, friendly, polite and quick with drinks. After placing our food order, we sat and waited about 30 minutes for food, felt like an eternity because we were starving since we had just left Milpitas high school from The Music in the Park event and hadn't eaten anything. Our table was right in front of the kitchen so we were able to see plates just sitting waiting for them to be picked up by the waitresses/ waiters and at one point I looked over and I saw about four waitresses and waiters just standing at the kitchen window waiting for food to be put out. I don't know if they are understaffed or they just don't know how to manage properly but something needs to change because waiting that long for our meal I think is a little not ok. I can say the food was good. I ordered the turkey club sandwich with French Fries. You can't really mess up a sandwich! Overall, I give it a four star only because our waitress was really nice. read more

Black Bear Diner Milpitas - Turkey Club (880-1040 cals.) - Diners Near Me - Milpitas, California

Haven't been here for awhile. Same deco and same menu style. Still find the newspaper style menu interesting and massive, they have a full page on desserts and drinks! The prices are no longer cheap; main items like breakfast or entrees are about 20 bucks each. However, the portions are generous. The taco salad is massive, and the biscuit that comes with the omelette is also huge. Hash browns are made from fresh, not frozen packages. Service is ok, a bit slow in the beginning and the food could have come a bit faster, but overall a good old American sumptuous meal. read more

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Food was excellent as always!! My go to is their country fried steak, and their cinnamon roll french toast! Always great and quick service. Never have to wait to get in, their staff is always so nice. Juanita and the others were great and took care of us really well. Love love black bear!! read more

Right when you walk in the smell was so bad. Everything looks super old and the food was alright I guess. The service was cool tho. You might as well go to Burger King across the street. read more

Juanita was awesome! She helped and answered all our questions. She is very pleasant!

Due to higher prices, we do not dine out much. So when we do, it's a treat. We got take out last night from Black Bear Diner and were disappointed. First, the menu is inconsistent between Yelp and their website. Understand that prices have increased due to minimum wage increases and inflations, but quality of service and food should not diminish. In fact it should be improved. The food tasted okay, but was cold and we had missing condiments, such as no tarter sauce with the fish and chips, no cocktail sauce for the fried shrimp, raw broccoli and carrots as a side dish. We will save our money and do not plan to dine here again. read more

Juanita was attentive and made sure my coffee was refilled, thank you, I had a good breakfast

Great service - Juanita was great she got everything RIGHT! We enjoyed the HUGE MEAL we will be back!

This is a reliable location, I got the spicy sausage with my meal and it had a good kick. Juanita gave us excellent service. Bonus points for bringing extra syrup without asking. read more

Juanita did a great job. I was in and out for a quick breakfast. I sat at the counter, by myself. It was not busy so it was pleasant.

Our food was good and our waitress Juanita was amazing! It was nice atmosphere we will definitely be coming back again thank you so much!

Juanita was great !!! I enjoyed her service and want to serve me in the future. I had chicken fried steak wirh 3 eggs. It was a big portion enough for two people read more

90% of the time, Black Bear Diner offers great food and service. Today was one of those days. Our waitress was Juanita and she was excellent. However, the last time we came here, our table had no server, we waited for 10-15 minutes and no one came by with water or anything else. We ended up leaving. read more

Very fast and good service Juanita was very pleasant Restaurant was clean and service was great read more

Good food. Decent prices. Jaunita is an excellent server. The hot Italian sausage patty has good taste, but it's alittle thin so it was burnt which made it not as good as it should be. read more

Came here for a late Saturday brunch for 2 people. All I have to say is I was very underwhelmed and unimpressed with the food and service compare to Mil's. Server never really checked up on us for our needs while we were either waiting for our food or after she dropped off our food. Portion is not even that big comparing to the price. Ambiance is ok but I liked their menu like a newspaper very creative. Overall, I'll not come back and will stay with Mil's . read more

Black Bear Diner Milpitas - Diners Near Me - Milpitas, California

My second time here and still love it so much!Food is amazing so it's the service, specifically Juanita, she was so on it, friendly, and very detailed. She already knew what we needed without us saying anything. Everything tasted wonderful as always. Thank you again to Juanita making our breakfast so perfect. read more

We have been eating at Black Bear in Milpitas for quite a few years. Was always good until Wed, Jan 28. We both loved their patty melt but this time around, was not the case. The meat was tasteless and appeared to be ground beef with some type of filler. The patty was so thin, like a fast-food place. We will give them one more chance but if the food is losing quality and they are getting cheap, we won't for much longer. That was NOT a fully ground beef patty. It was like eating a bun inside a bun. Do better Bear, much better. No wonder the place is always near empty when we go to dinner there. read more

Be wary of the 5 star comments. You'll notice a trend that indicates there must be an internal incentive to mention a specific name or provide a 5 star rating. The authenticity of the reviews are suspicious because multiple reviews follow a specific format or language. Farming and incentivizing to leave 5-star ratings onto customers should lead people to believe the disingenuity of the operational staff of this location. I don't recommend coming here if you don't fit their targeted audience. I couldn't help but feel discriminated against. We had our order taken at the same time as the tables around us, and hadn't received our order yet while the tables around us received their food and finished their meal. We waited for an hour after our order was taken before checking in the front with the status of our order before ultimately deciding to leave. For context. I watched the waitress take the orders of the two tables in front of us and the one table next to us then taking our order before submitting all the orders at the same time. The issue is. How is it that those tables were able to receive their order and finish their meals before our table receive our order? Upon leaving and explaining the situation to the front end staff they dismissed my issue and made no effort to reconcile my experience. They happily were satisfied by me leaving without making a scene or escalating the issue further. It's not in my nature to disrupt everyone else's experience in the establishment, because of the poor service I received from this business. I'm disappointed by the poor customer service, and would recommend patrons to reconsider going here. Some feedback for the business. The operational staff need to be more aware of a customers experience and make a better effort accommodating to a customers poor experience. read more

Had a great breakfast, steak and eggs on special for $15. And our server Juanita was very attentive and quick. Can't complain!

Nestled in the heart of San Jose, the Cozy Cabin Breakfast Diner offers an experience that combines hearty meals with a warm, inviting atmosphere. From the moment you step inside, the casual and friendly ambiance makes you feel right at home. The food here is simply delightful. The portions are generous, making it perfect for sharing. Each dish is prepared with care, delivering flavors that comfort and satisfy. Whether you're craving a classic breakfast platter or something more adventurous, there's something on the menu to please every palate. The service at Cozy Cabin is exceptional. The staff is attentive and friendly, ensuring that your dining experience is smooth and enjoyable. They go out of their way to make you feel welcome and cater to your needs with a smile. Overall, the Cozy Cabin Breakfast Diner is a gem in San Jose, offering delicious food, a relaxed atmosphere, and outstanding service. It's the perfect spot for a leisurely breakfast or brunch with family and friends. Highly recommended! Tip: Huge portions- Big enough to share! Great value and delicious! read more

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Excellent service by Juanita and great food . This place never fails when it comes to service and food . Happy New Year

Juanita is amazing. So sweet and attentive and served us with a smile. She's a delight!

Great service with Juanita! Very fast and attentive. Milpitas black bear diner always has the best service and food quality.

Food wS good until I found hair in my take out order. F-ing gross. Could not eat anymore. read more

Black Bear Diner Milpitas - Diners Near Me - Milpitas, California

The atmosphere is very nice. Juanita was very professional and gave us the attention we expected. The crew are very nice and polite . Portions are huge read more

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Juanita rocks! She was very attentive to our needs during breakfast. We were lucky to have her today!

Worst service. I was told 10minutes wait but ended up waiting more than half an hour and told maybe another 15-30minuts after I told them we had a fly to catch. No sincere apology and blame too many people. Poor management and customer service. Had food here before, and it was really mediocre. read more

Our server Juanita was great. Very attentive and friendly and got usb everything we need.

Babe's grumpy this morning. As are most. But I love him anyway. During our breakfast convo, we decided my meal looked bomb. I don't actually like taking leftovers, but I'll pay for a to-go container so he doesn't think I waste food. He doesn't waste FOOD! It was good. Potatoes could be crispier. Omelette was giant. So were the biscuits and gravy. It tasted like breakfast. ORANGE JUICE THO! Fabuloso. read more