Great service, great food! Did not realize that the restaurant chain had grown and is now in other states!

best chicken fried steak in houston. sweet staff. i picked up an order and the guy behind the register was really nice

I was a little hesitant to try this place due to the previous reviews I'd seen, but they honestly did not disappoint. I ordered The Grizz for takeout. It came with 3 meats, 3 eggs your way, potatoes and 2 pancakes. SOOO GOOD. The only reason I have this 4/5 stars is because the eggs were a little weird tasting in my opinion; however, the other items hit the spot !! The service was fantastic! I ordered my food over the phone and was instructed that it would be ready in about 10-15 minutes. Sure enough, once I arrived, my order was ready and the checkout was smooth and quick. As far as the establishment, it's giving diner vibes. The breakfast smells will have you drooling as soon as you enter the door. Try it out! read more

Black Bear Diner Katy - The GRIZZ (1460-1520 cals.) - Diners Near Me - Katy, Texas

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Enjoyed a lovely meal with prompt service, large portions, and reasonably priced well seasoned entrees. I visited the medium sized Katy, TX restaurant location which is visible from the freeway with ample parking surrounding the restaurant. The country style restaurant welcomes you as you enter. There is a separate dessert case to entice you as you pay for your order. This is a keeper! read more

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Waitress was great! Friendly and informative. We went in on Friday night for the all you can eat fish....very fishy!! Got a breakfast plate with a tortilla and tortilla was hard crunchy like. Mgr did come around which was nice too. But there are too many restaurant choices to keep from eating sub par food. read more

We have been coming here since they opened. It's consistently good. I love the volcano stack. The food portions are huge and I can never finish it, but that's great for me as I love to take them home and snack on them later. Service has always been top notch. It tends to be a noisy restaurant with people chatting about that has never bothered me. It's a great restaurant with amazing food and good service read more

Came here for dinner with my daughter and grand-baby. We were immediately greeted by the hostess which turned out to be our waitress. She was incredibly warm and friendly, made us feel like we were at chik fil a for a second. Food came out in a timely manner, I ordered the chicken and waffles, the waffle was delicious however the chicken was dry heavily breaded and tasted like it was pre frozen. Not at all what I expected from a chicken and waffle meal . My daughter ordered cinnamon roll French toast for her and the kids strawberry French toast for her daughter . The cinnamon rolls French toast was too dry and the kids strawberry French toast was undercooked and came with two small pieces of strawberry slices. Looked nothing like the photo on the menu. My daughter sent her cinnamon roll French toast back and ordered the "Winglovers basket" . Upon receiving the wings my daughter was shocked. The wings were burnt beyond recognition and hard as a rock. For Black Bear Diner to call those wings lovers wings is completely out line. The wings were so rock hard you could probably build a brick wall with them. She did not even take one bite ....because the manager was in the back kitchen, helping the cookout which clearly he needed all the help he could get, she could not remove the wings from the ticket, but instead gave my daughter a five dollar coupon to compensate for the ultra burnt rock hard wings. I also ordered my son chocolate chip pancakes, and a side of country potatoes to go. My son stated that the chocolate chip pancakes tasted like they were cooked on the same grill that was used to fry hamburger meat on....so in essence he was eating hamburger chocolate chip pancakes. Insane!!! I have come here before for breakfast and never had any of these issues. The cook was cooking like he was ready to go home and did not care to be there. Had it not been for our awesome waitress I would give blackbear diner in Katy one star. read more

Black Bear Diner Katy - Ultra burnt to the crisp "Winglovers basket" - Diners Near Me - Katy, Texas

We have been wanting to try Black Bear Diner and were finally able to. When we first walked in, there was no greeting, and there was no host but after we were seated the service was great, and the food was the best. We will be back. read more

Delaina made my first time here a memorable one! She had me try the huckleberry lemonade, which was refreshing and sweet. I had the pork sausage, scrambled, eggs, hash browns, biscuit, and a pancake. The portions are HUGE so I have enough leftover for a yummy dinner tonight. It was 3pm and super empty in the restaurant, but every single person made me feel welcome today. This place definitely feels like a Twin Peaks-esque diner in the mountains. Thank you SO much for one of the best breakfasts I've ever had! read more

Stopped the week before Christmas for breakfast. Requested a booth and the Host cleaned one off rather than saying none available. Waiter appeared shortly after being seated and took our drink order. Delivered the drinks promptly and took our food order - French toast and eggs Benedict with grits. Spouse liked the French toast. The Benedict had several slices of thin sliced ham rather than the usual Canadian bacon. Nine times out of ten when ordering a Benedict, the eggs will arrive nearly solid. The two poached eggs I had arrived with a perfectly runny yolk! Plenty of hollandaise on top. For a chain cafe, the food was excellent and the service, while slightly uninspired, was efficient. Would return if in the area. read more

Food arrived very quickly, consistent taste, large portions, lots of items on menu, prices good.

My Mom and I went to have brunch. There was a 15 minute wait. They said they would text me on my phone. We sat in the car for about 5 minutes and then came inside. No one was waiting. The girl asked me how many and I told her we were already on the list. So we sat down. Another couple came in and the girl sat them down at a table. What about us? We were already waiting! The guy who put us on the list came up and I said something to him and he sat us at a table. There were a lot of tables open. Our waitress helped a table that came in after us. Our food took forever to get to us. I realize they were crowded, but some people who got there after us, got their food before us. It was odd to say the least. On a brighter note, the bacon was delicious!! We both had a biscuit and gravy with bacon. Unfortunately we needed more gravy. A lot more gravy. The prices were very good. I was shocked! I thought it was going to be expensive. read more

Fast friendly service. Delicious meal and nice surroundings. I will be returning for more. No complaints from the family. Even my grandbabies enjoyed and they are picky eaters. read more

I had the Black Bear Choice breakfast for my meal. The grits were perfect for me. The bacon was just right, and so were the eggs and pancakes. A really great breakfast. The service was great as well. I was given a lot of attention by my server, but not too much. This is a really good place for family and friends to just hang out and have a good meal. read more

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Fantastic place to come with kids... we visit Katy often and have now found an easy, laid back place to stop by. Delaina did a fantastic job taking care of our table. My oldest mentioned a few times how great of a job she was doing. This is an easiest 5 star!!! read more

Bada bing baba bang! Home run. Great service with such a great menu. The portions are huge and wow the biscuits are 4 inches! We measured. There is nothing but southern goodness on the menu. Solid family friendly place with....bears :) Teddy bears that is. Breakfast, lunch or dinner. It's a home run. read more

Today I went to Black Bear dinner and has such an amazing experience. My boy Ozzy was very nice. He fought off a bear with one hand and turned him into a pancake that he gave to us. Bro got folded like an omelette. The bear was really good and we felt his blood running through our veins. Really appreciate it Ozzy. #fitness #lifting Update: he just got another bear and turned it into an apple cobbler. This server got hands. Ladies if you single hit him up. Get you a server who can protect you. read more

Black bear diner in Katy was a solid place for breakfast or a casual meal Great service from Morgan she was kind and friendly I'd definitely come back when I'm craving breakfast wonderful experience read more

service was horrible, i've worked in restaurants as every position for years and have never seen worse service. first they ignored us when we walked in and had to approach them. 3 people stared at us that all worked there and didn't say anything. second our server offered us drinks to try then when we asked for said drinks she then informed us they were out of those drinks... third our server was rude and spilled coffee on the floor while she was taking our order like slowly dripping a lot of coffee on the ground. i just saw her making a lot of bad looks at all of her tables and didn't seem like she wanted to be there which is understandable being a server but made me feel uncomfortable. like i was an inconvenience to be there.. LAST when we went to pay she gave us a receipt so we could pay in cash at the front. so we went to the front to pay and no one was there so we waited.. and waited and everyone walked pasted us and stared. we were hesitant to even pay and to just leave at that point. finally someone had came up. after waiting 10 minutes. ridiculous, never going back. read more

Our last visit was memorable. But nit in a good way. We have always had a good experience before. Our mothers day breakfast was bad. My brisket has cane out cold and brisket seemed dried out. My wifes breakfast was also not hot. There were 9 people in our party. 3/4 of our food was cold. My son in law had a waffle that was dark brown. And un eatable. Two of my grandaughters asked for crispy bacon. It was limp and barely warm when it arrived. This visit will seriously affect us coming again. read more

This place is awesome. I like the old vibes it gives off. Would come here again. The food is on point. Elissa and Abby gave great service.

I have to say the decor is really fun with all the funny bears everywhere. The breakfast is excellent except everyone's bacon was burned. It was like eating a bacon flavored stick. They brought us more but it was almost as bad. Sadly it gets even worse. We have been 5 times and the food just seems to get worse. It comes out just slightly warm with cold centers in the mash potatoes. As mentioned by others the roast beef tastes bad, kind of sour covered in a bland and barely warm gravy. I know some of their food is frozen, but it tastes like it's been frozen too long and tastes stale. Except for breakfast we have not had a good meal with any item we have tried on their menu. The waiters and service is excellent and the decorations are cute so we have continued to return every few months hoping things have changed. But I am afraid they have not. Too bad. We are done with this place. read more

Spotty silverware and a chipped plastic tumbler started off my visit. I ordered iced tea and when it arrived I took a sip. It was horrible. It was dark like it had been sitting around too long. My sandwich contained bacon which had been so overcooked as to be inedible. The fries were good. Will not return. read more

So just ordered food from there. Hash brown crispy...NO burnt. Salad fresh... NO old & brown. Missing menu items...YES. It took a while to get the order so expected it to at least be correct. Wow! Horrible. read more

Black Bear Diner Katy - Hashbrowns - Diners Near Me - Katy, Texas

Black Bear Diner did it again!!! The Woodlands, League City, Cypress, and now Katy! I love the food here and the service has never been less than excellent! The Hobo Omelet is to die for! read more

Black Bear Diner Katy - Joe's Hobo Omelette (620 cals.)Country Red Potatoes (330 cals.)2 Biscuits & Gravy (1200 cals.)biscuits - Diners Near Me - Katy, Texas

Food was hot and fresh as always! And can't beat the Customer service !! Coffee is fresh and area is always clean . read more

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First time here. Got takeout of chicken fried steak with eggs and pancake. Scrambowl. And side of biscuit and gravy. Overall wasn't too bad. But I've had better diner food. Sad there wasn't chicken fried chicken. The food was about a 3.75/5 The gravy was EXTREMELY watery. I even got a side of extra gravy and that too was super watery. I enjoy my gravy more on the thicker side and a little more seasoned. read more

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Took my folks here as they were visiting. Trying new places is always a challenge, but they loved this place. I got the "Pumpkin Pancakes". It's basically their usual pancakes with Pumpkin spice drizzle on it. They were pretty fluffy and yummy. They got some different hot sauces to try as well. I put some on my eggs. Great coffee as well. When you're old, great coffee is important. If it sucks, it throws off the entire meal. Place was busy but service still kicked ass. read more

Can't say enough about the service here. Jayden was so sweet and amazing about everything. Food was incredibly delicious and fresh. Ambiance is relaxed and cozy. Southern hospitality read more

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The service was outstanding!!! And the food was great...loved the bear paws on my plate and the total ambiance! Thank you Jackie and Ceez for an awesome experience read more

First, the wait time is understandable (20 minutes) but when we went to sit down it was a table for 4 people we were a party of 5 and the table barely fit. The lady was really rude and very disrespectful even when we asked for a bigger table ignoring us the first 2 times, and when she finally told us that the wait time was 45 minutes she was rude about it. We sat down and waited another 10 minutes for our server to get our drink order, 15 minutes passed before our drinks got there, another 25 for our order to be out in. A table with a bigger party 7 people sat down after us and got everything way before us. The food was okay but definitely not worth the wait and service. read more

overall 2 1/2 to 3 stars for food and service... first time trying this chain, casual interior, varied menu, breakfast available all day, looks like it would be good for families. went with friends around 6 after a sunday afternoon texans game. 2 of us opted for dinner: turkey with gravy, cranberries and 2 sides plus soup or salad. 1 opted for breakfast, the 2-2-2 with cinnamon french toast substitution. things got off to a rocky start with our server. 3 people, 4 drinks - i wanted tea and water, and it took 3 trips to our table to get the 4 drinks. forgot 1 tea, no ice in a soda. server brought the tea and soda -but this time she brought the wrong type of soda. they were out if soup, so i decided to try the chili, asked for green beans and mashed taters & gravy for sides. turkey plates came out looking like they were wednesday's lunch plate at the school cafeteria. nice big slices of turkey though, and it was pretty good. but the turkey gravy on top tasted bad - like in the gone bad sense. the mashers were topped with gelatinous dark brown -from a mix -gravy and had lumps of not done potato throughout. had to ask for cranberries. the green beans were very good - best thing i had. very flavorful. "chili" was 90% beans, it tasted ok, but wasnt really chili. the gal who got the breakfast plate had to return it because she got reg french toast instead of the cinnamon roll french toast she asked for. but she quickly devoured the redo &really liked the cinnamon roll french toast - so maybe breakfast was the way to go. i paid $24 for my plate, $1.50 upgrade for chili and tea plus tax & tip. i felt like i could have gotten a MUCH better meal for that price. i wouldnt return here given a choice, too many great dining spots in houston to settle for sub-par cafeteia food. read more

So much food for a great price! You could actually share an entree. The sweet cream pancakes are fluffy and delicious! The Grizz and Volcano are so much food and at only $15.99 and $11.99, respectively. It is a busy spot and you don't have to wait for a table. What a bang for your bucks!! read more

I've been here twice and both times haven't disappointed. Food: I had The Grizz which comes with 2 pancakes, 3 meats, and my choice of grits. I love grits and I didn't need to add anything. SUGAR DOES NOT GO IN GRITS FOR THE PEOPLE IN THE BACK!! Lol. The grits were just right I didn't need to add any salt (for me). Pancakes are fluffy and a nice size. You really don't need more than 2. I didn't order the omelette but it was his second time getting the same thing and both times he loved it. Nothing special about the chicken tenders. You can't mess those up. Chicken tenders were as expected. Fries were fresh and crispy. So...if you want a good hearty breakfast stop here for a bite to eat. The Bear within you will leave here full. read more

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Excellent food and service! Great service and great food. Served was incredibly nice and easy to felt.

I loved the food so much! The worker that served us was so kind and helpful with anything we asked for. Her name was Daniela Lopez. The restaurant was also such a good aesthetic. read more

We were told a 30 minute wait but it was 45-1hr. Kitchen staff made many errors to our orders. Servers were great. Food was decent tasting, except the biscuits were dry so beware! read more

This ain't your common iHop or Denny's. Inside is pretty darn clean and spacious. The food was delicious!! I had the Joe Hobo Omelette, and it sure was tasty! Quintin took care of us and he was always available to us; top notch!! We would definitely come back for more!! read more

Amazing food, chill and cool dining area, service is great and very kind employees. Great breakfast, biscuits and gravy are the best thing they sell. read more

The food was good "diner food" but the service Q provided was great! We arrived with a big group and he was able to get us all taken care of without having to wait long. The ambiance was low key and not too busy. read more

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