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    BJs Wholesale Club

    3.3 (12 reviews)
    Closed 8:00 am - 9:00 pm

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    1 month ago

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    3 years ago

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    6 months ago

    propane tank has been down for 3 weeks. no one can say when someone is coming to repair

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    3 years ago

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    2 years ago

    The staff is awful!?? They act like they hate their customer service jobs!! Manager needs to get a grip before he looses his position!

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    Best Buy - McDonough - Broken phone.

    Best Buy - McDonough

    2.1(53 reviews)
    2.9 mi
    $$

    Poor customer service. I was informed by the manager today that they no longer except phone calls…read morein the store. He said the phone was in the office and no one is never in the office. I tried calling and the call was sent to the call center. They tried calling the store directly and could not get a response either. He sat up a call back and said it would be returned in two hours. It has been 8 hours with no call back. Apparently they do not communicate with the call center either. I have been a Best Buy customer 15+ years. Like so many others Walmart and Amazon will get my business. They are not busy at all in the store. They will not be missed.

    I recently visited Best Buy in McDonough, Ga. to get help with checking the status and expiration…read moreof my warranty, and unfortunately, my experience with the customer service representative, GiGi, was very disappointing. I explained that I needed assistance accessing my warranty information and that I was unsure how to navigate the app to find it. Instead of offering guidance or walking me through the process, she repeatedly told me to "try again" in the app without providing any real help. I made it clear that I did not know how to locate the information on my own, but she did not take the time to assist me or offer an alternative solution. She also did not attempt to find another associate who might have been able to help. Overall, I felt dismissed and unsupported during the interaction. Customer service should involve patience and a willingness to help customers resolve their concerns, and unfortunately, that was not my experience. I left feeling frustrated and dissatisfied with the level of service I received.

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    Best Buy - McDonough - They inspected my phone before hand. They gave back to me broke.

    They inspected my phone before hand. They gave back to me broke.

    Best Buy - McDonough
    Best Buy - McDonough - The Geek Squad helps to take the eek out of your apple products!

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    The Geek Squad helps to take the eek out of your apple products!

    Verizon

    Verizon

    1.8(16 reviews)
    2.9 mi
    $$

    Absolutely ridiculous. Two female employees with their terminals taking care of one mail while he…read moreflirts with them and they leave others waiting. Obviously we walked out and will find a different Verizon store who wants to do business. I hear from them and found it amazing. 2/1/2020 They say they hope they can do better and that they'll work at it. However if you read reviews before mine several people have had the same problem so it obviously is not being resolved.

    This is terrible service and help first off w went in two weeks ago to pre order phones and get…read moreaccess on our online account they weren't very helpful we waited an hour to have so much stuff wrong they kept switching employees on us and in the end they ordered our phones and upon ordering they ordered one of the wrong color then said nothing they can do about it now And this was an hour after I left they said they would pull a phone aside and we could get it when ours arrive our phones still haven't arrived they keep saying there is no way to check order status and that they can't give us an update the phones were suppose to be here on the 23rd. Then I get help online they say they can't see anything but if I go to the store that they can expedite the order since it was suppose to be here already then to be told they can't do that! It's ridiculous. My husband ordered a phone same day and he can see all his tracking etc. NO HELP!!! Also this location doesn't have a phone number where you can reach them so you have to go in store every time only to have to wait and then be told they can't help you!!!

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    Verizon
    Verizon
    Verizon

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    BJs Wholesale Club - wholesale_stores - Updated May 2026

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