I would like to recognize Shadrily at Walmart, McDonough GA, for her outstanding customer service. From the moment she assisted us, she was professional, kind, patient, and genuinely committed to helping us find exactly what we needed. What impressed us most was her willingness to go above and beyond. She demonstrated exceptional leadership, a positive attitude, and a sincere desire to ensure we had a great experience. Employees like Shadrily make a lasting impression and remind us that excellent customer service is still alive and well. Thank you, Shadrily, for your kindness, professionalism, and dedication. Walmart is fortunate to have someone with your work ethic and caring spirit on its team. read more

Walmart Supercenter - Thank You. - Department Stores Near Me - McDonough, Georgia

Checked in for an online pick up order that was ready at 5:24pm. It is now 6:26pm. The staff has no sense of urgency, no update or apology for the delay. Workers are strolling around outside and it appears there is only one person bringing orders out. read more

It would be one star for a dirty and understocked Walmart Supercenter but I have to add a star because they tolerate overnight parking here. So thanks for that. As well, the parking lot was quiet. Restroom needed attention and the packaged deli area needed to be stocked. [Review 18047 overall - 524 in Georgia - 1568 of 2022.] read more

Walmart Supercenter - Walmart Supercenter, McDonough GA - Department Stores Near Me - McDonough, Georgia

This is the last time I buy tires from Walmart. My online order took a month, and they only delivered half. They lost my appointment, and the staff at the store were unhelpful and idle. Cheaper isn't better. read more

Walmart Supercenter - Department Stores Near Me - McDonough, Georgia

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This Walmart was pretty disappointing! Even taking into account the busy holiday season, this place fell really short with unstocked shelves and empty produce bins. There are multiple signs advertising that they are hiring and I think they should speed up their staffing issues to ensure they don't lose more business. In one instance while on one of the shortest lines, the cash register went haywire and rather than open up a new register, the manager instructed the cashier to close up and all customers on line to go on line at other registers. Yikes! There are a number of other Walmarts in the area and lucky for me they were up to par! Hopefully, this little Walmart gets it together soon for convenience's sake. But in all honesty, no one would miss a megastore going out of business. read more

I waited for over 30 minutes, just trying to get into a fitting room. No attendant, but the keys were on the counter. I just couldn't muster the courage to unlock a door myself. I chased down three employees for help. #1 told me she was "clocked out" as she sped past me. #2 suggested I go to the customer service dept. to speak to the "female manager in glasses." #3 was the manager in glasses, who was busy chatting with a co-worker and told me to wait, she wasn't ready. I just gave up, put the clothes I wanted to try on back on the rack and left. read more

I have been coming here for over a year, store super clean, staff very friendly, everything always stocked one of the better Walmart's in Ga I'd give it 5 stars read more

In all honesty if I could give this no stars I would I encourage people to avoid the store there's a lot of things I can go on about the store going downhill and all that but my focus is on the leadership of the store manager I have seen this manager talk down to his all lady management team to a point where one starts crying and he mocks her by saying do you need a personal health illness day it's 2023 and people still think it's okay to talk to people like that just because you have a little bit of power read more

This place is about what you would expect from a Walmart !!! Slow and incompetent . Sometimes cheaper is not the way to go !!!

I was currently at this walmart I felt I was overcharged come to find I wasn't overcharged so the cashier decided to hit me in my face. The store tried to say it was my shoulder that the employee hit after they reviewed the video for the forth time they than said sorry the employee did hit your face. I'm still waiting to see an apology from the employee read more

Inside the store they are not ever fully stocked but things are cheaper then Kroger or anywhere else near me. I'm not satisfied with the customer service at all. Anytime I'm in line I'm not greeted and at self checkout the workers are usually on phone texting or bullshitting with eachother. There are a few workers that are friendly but most seem like they hate there job and it's an inconvenience to help you out. Using online help for delivery is always a mistake bc never on time and ALWYS missing items! Frustrating! I can't wait to move from here! read more

This location is very crowded and always keeps me "on-the-lookout" for some reason. Yet, it's always stocked with products. Not the cleanest and I wouldn't use their restrooms. read more

Thank goodness for Walmart! It is one of the few places with items in stock at the moment. Prices are reasonable with good variety. You can't expect stellar service from Walmart, maybe you should but I would be pleasantly surprised if I got it. Due to corona, you can't try anything on so just be advised of that if you are shopping for clothes. They are wiping down the carts and have one way in and one way out right now for preventative measures, also. read more

Went to customer service and Cynthia was very rude. My mom was having issues with an exchange and Cynthia comes out the back in plain clothes and says "I'm being really nice to you I don't have to explain anything, read!" Them flips over the policy in her face and walks away. Very disgusting service here, and to have someone flip something in your mother's face when she asks the customer service representative to show her the policy in writing is a shame! Cynthia had No name tag, no Walmart uniform, but highly disrespectful! read more

Walmart Supercenter - Cynthia- rudest "store manager" I've ever encountered. - Department Stores Near Me - McDonough, Georgia

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We were 6 hours from home with a tire badly leaking air, on a Sunday. The auto care center folks fixed our problem knowledgeably, expeditiously, and courteously. Highly recommend. Nathaniel spearheaded our service this Walmart for auto care. read more

Be careful if you drive a Semi. You will be shopping and they will put a chain on your bumper to tow you. $300 later my driver could leave. It's ridiculous anymore. You can't even go inside the store as a trucker. We wonder why prices are so freaking high. It's this type of scam that costs the industry. Already no where to park because we continually fail to invest in infrastructure! read more

They suck car care get here for a tire rotation and balance but it don't want to open or service. You tell me they have five appointments but you can't sit no appointments. They suck read more

Do not order anything online from this store! If I could give them ZERO stars I would. Horrible customer service I have ever received!!!!!!!!!!!!!!! It took me 1 hour 30 minutes to pick up my order! I ordered a coffee pot earlier today. I received an email stating that my order was ready for pick up. I went to the stores several hrs. Later to pick up. I waited 30minutes to get assistance with my order. There was several people their waiting for orders. The girl that brings out your order moves like a turtle. I explained to her I was here to pick up my order and she said she would check. I waited another 10 minutes and another girl asked me for my name. I gave it to her and she couldn't find it. I gave her my name three times and apparently hooked on phonics didn't work for her. I even gave her my order number and she said your order is not here, it must've been canceled. I explained to her I received an email to pick up my order. Then the first girl comes out with my order. The coffee pot box was in bad condition. It looked like it had been run over by a truck. I told the girl I wanted another one. She told me I had to get a refund, and I needed to go to customer service, and walked away. I had my husband go get another coffee pot while I stand in the long customer service line. Wait another 30 minutes in line for customer service. To exchange this item that has not left the store! The young lady refunded me for the beat up item and rang up the new coffee pot and it was 5 dollars more for the same online item. I asked for the manager. The manager said that items are cheaper online and that's why there was a price difference and that they encourage people to purchase online. I explained to her that I did purchase my item online. But they was not about to give me just anything! I asked her if she would except this item in this damage box? She said no I wouldn't take it either. She adjusted the price. This would be the last time I shop at Walmart!!!!!!!!! It's not worth the stress! POOR CUSTOMER SERVICE!!!!!! read more

Inventory seems low in grocery dept. prices are higher than I expected. Employees are nice but not very professional.

So I was checking out the kpop albums and I didn't see a stray kids album ( 5- star) but there was enypen twice BTS seventeen but I really wanted the stray kids album. read more

Horrible they sold us fake AirPods and I had to call corporate for help because the return ladies told me I did something to them lol. I ate the $250 and bought real ones at Target for $199 since Walmart wouldn't price match with their own online prices. Everyone working at this Walmart is rude as heck and the store is disgusting. Also they make us ring up and check out our own stuff then they force you to show a receipt and the two women that are always up front are also rudeeeeee. Maybe they should run the registers if they want to know if everything was rang up! read more

Good variety. Great with prices. Nice location. Clean place. The not so good part it's when late at night they only have one cashier! NOT good customer service my friends. read more

Walmart Supercenter - Department Stores Near Me - McDonough, Georgia

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walmart crew gave my order to the wrong customer... periotd't!!!! place my order yesterday july 30th~12:40 pm - i received my notification at 12:44 pm (yesterday) arrived there to pick up 15 mins early and got: i don't see a order for you, i don't see anything for you....oh, i see your order but we're missing (1) item, then that led to it'll be ready in 15 mins...then that led to 4 additional lies. 10:10am - the mgr - (lead) - he told me his name was anthony comes back out and comes to my car. i asked if he was the mgr and he stated: "how can i help"...(are you freakin' kiddin me). for the passed hour, i have been waiting for my pick up... and you come out an hour later, as if to "prove" that you still have no clue as to what is going on. 1 freakin' hour later! and he asked this freakin' daq!!!??? i just want to know.....where is my order?! he stated, your order was canceled, you can re-schedule it but other than that "you can leave." i can leave mofo!??!?! i'd been there "patiently" waiting on them based on the lies they kept telling me....now? now i can leave? hold on!!! you mean to tell me that you guys couldn't find my order then that led to "your order is ready but we're missing (1) item" to "we can't dispense it until all items are available, substituted or removed" to now, you item has been canceled, "re-schedule it" to "you can leave?!?!?!?" what the hell kind of place is walmart running here? this cannot be the values of walmart....period't! if i spoke to my customers that way i wouldn't have a company....this "anthony" (the lead) came out with such a nonchalant disposition. if it were me at my own business, knowing that "walmart employees screwed up this order or worse...gave the order to another customer" which clearly they've done... i'd have taken a "proactive stance in the matter" and said to the customer, (which of course was not her fault), "listen, i'm sorry we screwed up your order and wasted over an hour of your time with lies, misinformation and/or half truths so if you give me 15 mins, "i will personally", go out and pull your order again. period! point blank! that's how you resolve a problem.... "anthony" but no, i received the run around from beginning to end...just lies! wasted my time. it's damn near 1pm and i'm still trying to get my order. now, i'm still wasting time, instead of focusing on my own company, i've gotta report walmart workers for screwing up my order, for canceling my order without my knowledge! incompetence at its best. don't even bother calling in...no one speaks any gd english. and what you are able to make out, will not resolve your problem. so disappointed!!!! read more

This Walmart Super Center on Willow Lane in McDonough, GA is the worst store I've ever shopped at or ordered anything. Except for the pharmacy, where I've always got good service and they always answer the phone, the rest of the store is a nightmare. They NEVER answer the phone in any department except the pharmacy. They let it ring & ring & ring and eventually pick it up to hang up on you. Their website is never kept up to date and often certain items can't be found but only empty shelves. What a shame they can't get a decent manager and straighten this huge store out. I'm sorry I can't give it a worse review but one star is as low as it goes. Check out how many one star reviews this store has....many! read more

Worse experience ever!!!!!! Place a $47.25 order for my grandson's upcoming school year (school supplies). A $47.25 order was split into 8 different deliveries and half wasn't even received. I will not be ordering online again; this is just ridiculous!! With the pandemic and numbers are rising you would think Walmart the Giant would make online shopping easier. We not going to even talk about why I wanted to shop online and not go into the local store. Lines are always ridiculous long, short on cashiers and you have to check yourself out majority of the time. WALMART NEEDS TO DO BETTER WITH ALL THE MONEY THEY ARE MAKING OFF US read more

My husband & are trucker drivers (40+) live in Texas we have been doing our share of doing our part in supplying essentials during the pandemic. During our 40 yrs in driving all over the place have NEVER HAD SUCH A HORRIBLE EXPERIENCE, we were with just truck no trailer had a bite to eat then we're going to get some groceries for the road couldn't have been more than an hour when walking to the truck that it was being TOWED BY TARA WRECKING SERVICES MY HUSBAND & I ( in our 60's) run towards wrecker he laughs and hauls it we chase it for 2 blocks he was so wreck less. We to talk to manager she didn't talk to us she sent her security (2 body guards) they discriminate saying trucker drivers are messy and leave a mess . I said we were not messy and why if we were customers? He said we have to ask permission for parking there! In all the WalMarts have never felt so bad! If it weren't for truck drivers they wouldn't have a job! Oh well they said! After getting the information of the wreaking services bad reviews how they make it difficult. We had to get a ride to a hotel. Praying tomorrow we will be able to get the truck with no problem to continue servicing the people with the necessities. My grandma would say " always do the right thing" and "doing bad bad will come"! Be care when parking there!! read more

If u do delivery ( Uber eats or spark ) make sure to never accept orders from this location no matter how good the price looks . 70% of the time it's going to get cancelled & the workers are going to act like they didn't have u waiting 30 minutes to cancel your order . Extremely unprofessional read more

I pulled the oil in this Wal-Mart, and they didn't tighten the cap, and there was an oil leak, and the lights went on, and I went to the dealership to check it out, and I found out why. And then director Wal-Mart said we should call them first. Now they are not responsible for anything read more

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This Walmart at Customer Service desk is horrible. James, the man at the desk is always rude. He acts like he's doing us a favor for shopping here. When you don't respond his way, he rolls his eyes and sighs as if the customer's are being annoying. I find it a little funny that the rudest person in the store is at the Customer service desk. Instead of helping us he directed us to his supervisor. He wasn't even willing to assist with a resolution. read more

This Walmart is horrible horrible!! I ordered online pickup checked in at 5:45 and it's going on 7:00!! They claim someone is still "picking" my items. What is the point of a pickup window time if the customer has to wait over an hour to receive their order??! No one answers the phone the whole set up is weird. I wish I could give them zero stars. On top of that almost half of my order was substituted due to out of stocks and three things were unavailable entirely. Management clearly doesn't care seeing I am not the only one with bad experience. Horrible! read more

The only reason to go to Wal-Mart is: 1) You want to be bothered by people in the parking lot 2) You enjoy people watching 3) No other store is open and you need something immediately 4) The discount is so great you will sacrifice your sanity 5) You love dings in your car doors 6) You enjoy stores where employees avoid helping This place is no exception to the above. It is Wal-Mart. They are all the same and if you need a review to judge whether or not to go, well, then you haven't been inside of a Wal-Mart. read more

Went there 10/3/21 to try and return an item i purchased online. The employee told me they couldn't take the return because "their label printer was broken" and that i would have to return it to another walmart store.. This seems terrible because how long does it take them to fix their services? And if i am not able to get back for at least another week (or maybe longer), the item would be able to be processed and returned much faster if they just did the return then and held the item for a couple days until their printer is fixed. Also, they waste my time going out to return a product and then because they cannot keep their services working, i must waste even more time going to another store to return the item.. This has occurred multiple times at different locations. Terrible process they have going on for everybody. read more

Terrible it's took 3 hours to get my oil changed and the service was trash. Why it takes that long I have no idea don't come here to get anything done. read more

Had to give it one star because I couldn't give it zero stars. Paid for a propane tank exchange, took over an hour to get it done. Tried to call to get someone to meet me outside, no one ever answers the phone. Ended up having to go back and stand in line to get in again. No apology no nothing. read more

This location is slow just like every other Walmart I have been to. They had some great pricing. I was done grabbing food items in 20 minutes. But the check out line also took 20 minutes, and I had to split my purchase into two because the scale was broken at the first register. Also, the customer service desk is understaffed. What I don't understand is the need for 20 lanes, maybe 45-40 associates walking around and then only three lanes being open, not including self check out. The customer service desk and money center have one person working when there should be at least 2 or 3, especially when there are lines continuously. Although there are associates walking around, they never seem to be around when you need help locating an item. My boyfriend and I figured out where to find the folding chairs and the tub-aware on our own. This was my experience before noon on Sunday. Unfortunately, the long line thing is a normal thing at this location. This is just my first time reviewing. The convenience of everything being in one place along with low prices, keeps me and several others continuously coming back. The service and long lines make me choose to pay more for Publix or Kroger when it comes to food. read more

Walmart has really gone downhill. Poor service not enough staff or staff that cares. Sam Walton would be rolling over in his grave. Even the store is nasty, had to wait over 15 minutes in electronics kept calling for help but no one would come read more

My husband and I were staying in the area for a couple of weeks. We went to this WalMart three times, at different times of the day. Every darn time we found the lines to be extremely long (even the self-checkout line), and only two cashiered lines open. I asked around to a few of the customers in line, and the general consensus was that this was normal for this particular WalMart. You know, it'd be nice, if WalMart doesn't want to hire more cashiers, to put another group of self-checkouts in place. I don't mind using them, but there's just not enough of them here. I went to a couple of other WalMarts during my stay (Locust Grove and Snellville), and they were pretty nicely staffed read more

ZERO STARS! I am a teacher and I was at the Mcdonough Walmart to get some play sand for my student's sand table. The employee in the Garden Center let me know that she had some and even told me the price but said she couldn't let me out of the fence to get it. She told me I should go to Lowe's because they probably had it there. Then as I was backing out of my parking space, and employee collecting baskets blocked me in. I was already about a third of the way out of my parking space.When I asked him to let me out of my space he said, "I got you ". And kept on doing what he was doing for the next 10 minutes without moving the baskets. Yesterday was the very last time that I will go to that Walmart! There are too many other places to shop with better customer service. read more

It is good wonderful place.Nice workers and awesome safety throughout covid-19.Always restocking

Since the renovation I can't find anything plus they added in those automated entrances and you can't get out without going through a checkout lane. One day I decided I need to bug you a little later after entering the store and try to go back through and the Lady got angry with me. I'm not gonna walk all the way around through a checkout line to go get a buggy. I really don't like going to this Walmart read more