I'm blown away! First off, we almost didn't come. I love Biscuits food, but the Biscuits by our house doesn't have good service ever. I was craving the strawberry jam they make in house though, so we figured we would try this location while in the area. Incredible service...from any of the staff. That was some of the best service we've had anywhere in a long time! Abby was our waitress and was a breath of fresh air. The restaurant was super busy, but she always had a warm, genuine smile on her face. She was friendly, and prompt with drinks, ordering and service of food. That's also a kudos to the kitchen team who work a thankless job behind the scenes. Then our busboy, Shawn, was another wow! He was all smiles and very cordial. Abby and Shawn break the mold of the stereotype of millennial service. They get it! They're attentive and genuinely want to help. Even with the madness of dining traffic, they were on their game. I wish I knew more names because many others made an impression on us as well. For instance, the young lady that seated us did so with such a beautiful smile being sure to look back so she paced herself to walk at our speed. That shocked me considering how often hostesses at other restaurants race ahead of you and then wait at the table for you to catch up. Even checkout was fast and full of smiles. I swear they have a training sessions on smiling at this restaurant. I'm a business owner myself, and whoever hires and trains at this location is amazing at what they do. As for the food, delicious as usual. I always start with their awesome cinnamon roll. Don't leave Biscuits without trying one of those. I tried the chicken & waffle Benedict and it was perfect. Plus I also tried the hot chocolate and coffee drink. Yum! My hubby got pancakes, toast and bacon. He had a great meal too. Thank you. We will be driving out of our way for this location in the future. So glad we stopped in. read more

Oh No! Be forewarned biscuit Cafe has changed the way they prepare scrambled eggs and omelettes. We have always visited weekly, but not anymore! Instead of preparing the eggs in the morning, now just crack one in a pan according to our waitress. No fluffy eggs! Sent it back! Wish I had before and after pics for the difference in one week. Another couple near us commented on their omelets. Sadly we will not be returning. read more

We weren't that impressed. I think we'll give it another try but there was nothing very good to say about the biscuits or the cinnamon roll.

NOT EVEN 1 STAR!!!! Horrible experience this morning. We were told a 60 minute wait for 2 people. We were fine with this on a Sunday morning at 10:45am. It wasn't until we had been waiting for over an hour that we went inside to ask how much longer... we were then told that the manager had told them to stop seating people because their kitchen was backed up with Door Dash orders. Wouldn't it have been good customer service to then tell patrons that had been waiting outside in the wind for over an hour that they put a stop to seating people!? Or maybe put a hold on Door Dash orders in order to serve people who had driven to their location and spent their time waiting to be seated?? We will never return to this location and has such a bad taste in our mouths that it will probably be a long time before we visit any Biscuits location again. read more

This place was trash and overpriced for the service and food I received. It was filthy from the moment I sat down. Fly's on the window sill. table was sticky and not cleaned well. There was little packets of creamers opened and left on our "clean table". Waitress didn't seem interested in giving good service. Cups and silver ware were dirty. Place was poorly managed and you can tell. I saw cooks wiping their sweat off their face while cooking. Like come on, I should have honestly went to McDonald's, I probably would have gotten better service and better quality of food for a bettter price && that says a lot ! read more

Obviously popular. The staff were nice and attentive. I ordered the housemade corn beef hash which had a weird, long strands of pot roast kind of consistency. I thought with a name like "Biscuits" they would have better biscuits but they were dry and alittle hard. Not bad, just OK breakfast. read more

For a place called biscuits you would think that they would be outstanding. I ordered the two biscuit plate and it was not very good. The biscuits were small and the gravy was flavorless. I have had bigger and better tasting biscuits out of a can. I will not be returning here when I come to Phoenix. read more

As much as we like coming here this may be last time with food coming out cold for the most part. The waitress was nice but too much time to get the food and they always try to only give one slice of bread when specifically it says two. There jams are great but that is not a meal Table was not cleaned when we sat down read more

The food here is so bland tasting. They overcooked simple chicken strips for my daughter. The french dip is absolutely gross and has zero flavor. That's really sad when Arby's French Dip is light years ahead in term of flavor and taste. Will not be coming back again. read more

I have a 22 minute wait could get in the restaurant to even get a table wait staff came over right away got coffee within 2 minutes of getting their place the order 35 minutes later wake staff shows up saying that they couldn't find my ticket anyhow if I could give this place A0I would I don't know how the food is because I was unable to taste it because they somehow didn't manage to be able to make what I ordered read more

This place has really gone down hill. On our last visit, our food was undercooked and bland. The service was just as bad, we waited 40 minutes for our food with a restaurant that was half full. They had some bug/rodent traps and they were so full and you could see a tail coming out. I can't believe they haven't been inspected. read more

Waited an hour and never received our food. Management offered zero apologies. Only two tables in the entire restaurant had food and yet they continued to seat. They have ruined our experience for all Biscuits locations. read more

Decent breakfast nice atmosphere, the eggs Benedict the was alright not bad not the best, the biscuit really was the best part of both me and my friends meal, overall nice breakfast tho maybe not worth the 30 minute wait read more

The best breakfast and brunch location in Surprise! Vegan and vegetarian friendly and their sweet potato pancakes are to die for read more

Biscuits Cafe - Veggie omelet, sweet potato pancakes and red potatoes! Delish! - Cafes Near Me - Surprise, Arizona

Food took over an hour to get to us!!!! They ran out of the pork Benedict and didn't say anything until 45 minutes after the order!!!!... finally, when we got the food, it was bland no flavor. We all got the Benedict's, and one came out with scrambled eggs not poached which was really weird....I honestly don't know why people wait so long for this. Horrible, will never go again! Save yourself time and go to village in, IHOP, or the haymaker...ANYWHERE ELSE, you will thank me :) read more

Ordered eggs Benedict.... Eggs were cold and almost hard boiled. Gross sauce, and not appealing. Took a few bites, called waiter over, he just stared at me, said" we will give you the coke at no cost", I said, no, just take it away. He comes back with bill, and it showed amount due minus the cook, but put the electronic signature page with top page showing. I said sorry. I asked to see a manager, waited, no one showed up after waiting awhile. I just left..... not worth the effort! Dennys , IHOP, etc. has a much better breakfast and cheaper! read more

UPDATED BELOW: My wife, sister in law and I ate here Sunday april 16, 2017 @11:30am. Pros - Nicely decorated. Food was OK, not great but not terrible tasting. Cons - 1) expensive for what you get, $55 for 3 breakfasts, none were steaks. 2) Had the wrong cheese on sister's scrambled eggs, took forever to get it corrected, almost as we were leaving did they finally show up. 3) after we left, my wife and I both immediately had diarrhea for 2 straight days 4) restaurant had problems with their checkout terminal, they ended up charging me 3 times for the meal. 5) put the meal on my credit card, so with the overcharges, I have over $110 of credit limit tied up for several days until this finally works itself out. 6) went back to the restaurant monday april 17,2017 to try and get it resolved, told it would take an additional 3 days for the credit to appear by a manager who never offered his name or an apology for the inconvenience. Will never go back, and will share our experience with others. UPDATE - UPDATE UPDATE - the credit card situation finally worked itself out, the 2 additional charges fell off my account as a function the system, not anything Biscuits did according to my credit card company; read more

This place has the best breakfast in town and the biscuits and jam r on point !!! Try this place out your belly will thank you

Large portions and quick service. Food is nothing fancy but good. My boys love coming here so we like to take them every once awhile.

Average. The biscuits tasted incredibly old and we were unable to eat them. Server was very nice but obviously had way too many tables to take care of. Our food took a little over 30 minutes to come, but besides the biscuits tasted great. Wouldn't return due to service and time food took. read more

Always looking for a new breakfast joint! Breakfast is my favorite meal. We only had 3 in our party, the wait was less than 15 minutes. The owner or whomever was making the waitlist was super friendly. Our server was very attentive! And the food was pretty great! Pancakes were on point! My son said the waffles were very light. Every agreed that the bacon was amazing. Not my favorite? The Country Omelette! It wasn't bad by any means...but I tried something new and even though it was very tasty...it wasn't my favorite item. Next time I will try the meat omelette! All in all...great place! read more

Food is good Service is ok This location is very busy and takes a very long time to get your food! Be aware when you come here! I don't recommend coming with kids ever! The hour wait at your table will not fair well. You will likely wait both before and even longer at your table. read more

Would do 0 stars if I could. It says online when you order AND in the confirmation email that curbside is an option and to call(literally said this at the top of my email next to the "curbside number") when you get there. I called, the hostess was cold, told me they don't do curbside and then hung up. My kids have been sick and all I wanted was to make them smile with some pancakes. I did not want to bring them in. I only chose this restaurant BECAUSE it showed as CURBSIDE. so I walk in, hostess doesn't greet me, or anyone else after me. I wait in line, she isn't smiling at anyone. Calls me up and I say my order number. I am getting over having lost my voice so I wore a mask and tried to speak quick and clear as possible. She asked my name after I told her the order number. I told her, she says what? I tell her a second time. "What is it?" For the THIRD time and I tried to speak up as clearly and loud as I could, because like I said I am getting over a lost voice. She then gives me a dirty look. Hands me my food and says "have a good day." To which I nodded, didn't speak because she literally wouldn't be able to hear me anyways, I turn to walk away and in a loud voice she says as soon as I turn away from her "Rude!". Excuse me? Absolutely inappropriate behavior. I continued to walk out because like I said I only chose this place because it was SUPPOSED to be curbside and my sick kids needed me. I will never be back to this location. Just wanted to enjoy some special pancakes for my kids. Oh and I paid extra for berries AND whip cream and there wasn't any on there. The literal worst experience and it was only 5 minutes long. read more

The food is disgusting. The service was as bad as the food. I wouldn't go back if someone paid me. It was one of the worst food experiences I've had. So disappointing. read more

Yes, it was a bit after 2 pm when we arrived, perhaps I should have listened to the wife. " The place closes at 230 PM and the food may not be fresh". We walked in and I enquired if it would be OK, I noticed others still eating and one waitress said yes. Basically we ordered two burgers medium, please. The burgers arrived but were way overcooked, ---passed Well Done. --Tasteless, like leather, how can a chef mess up a burger? Hint Chef: medium comes a bit pink with juices. We could have gone over to In and Out Burger for a superior burger at half the price with a coupla shakes thrown in. Next time we will. Should have listened to the wife! read more

I really enjoy picking my breakfast items off of the "Keep It Simple" menu. You get three items for one low price. While there are no substitutions, it always allows me a lot of flexibility to find the right combination for whatever I have a hankerin for at breakfast time! read more

I had their BBQ pulled pork today catered in for a lunch. The sandwich (mainly the meat) looked pathetic and the fries were soggy and gross. I ate about half of it and went about my day. Then around 10:00pm, I started feeling sick.. like I wanted to vomit and I thought to myself "must be what I ate for dinner.." but NO! Long and behold, a BBQ pulled pork sandwich. The last time I got this violently ill, I was pregnant so I had an excuse. Safe to say I won't be eating here again. Maybe it's different when you go in and sit down but definitely won't want to chance finding out. read more

The overall environment of the place is great. Nicely decorated. The food was less than average. Skip the pancakes. They were inedible for me. They felt like cardboard and were very porous. The syrup just sunk in right through and didn't spread out on the pancake. Not appetizing-looking. My omelet (fresh Greek omelet) sounded delicious on the menu. Couldn't eat it though.... as there was a huge chunk of a plastic piece burned onto and mixed into my omelet. Didn't see THAT on the ingredients list! It was apparently the cook's spatula!!!! Not a pleasant experience. First and last time. The manager didn't do anything other than not charge us for the meal I didn't even eat! Ummm thanks? definitely won't be going back with that kind of disregard for customer service! read more

Probably one of my most favourite breakfast places, orange juice tasted so fresh, bacon was perfectly made so was the sausage, I highly recommend eating here all the employees were so welcoming and it's such a great environment and the food is so good. read more

Food was good but the amount of food you get for the price is not worth it. Family of 4 with tip 52.00 for BREAKFAST!!! Most dishes are over $10. The area we sat in which was out by the patio was so hot we were sweating trying to eat our food and it was miserable. Mentioned it to manager basically did not care. read more

Great! Ive passed by this busy restaurant countless times without a thought about trying it. Based on YELP reviews we went for Sunday morning breakfast today and were very pleased! It was quite busy and we were put on a waiting list and told it would be 30 minutes or so. My first reaction was to leave but gave them a cell number. Only 15 minutes passed before we were paged. We were greeted warmly by the hostess and our server who brought us water and huge cups of fresh coffee. Our orders came out very quickly, huge portions, nicely plated and hot. We were both very pleased with the service and the food and will definitely become regulars. read more

Oh my goodness!!! This was such a delicious place for Breakfast! FOOD: was amazing, every dish we had in our group of 5 was delicious; the Eggs Benedict and the Cinnamon French Toast were my favorite! The pancakes were so good too.. made with real butter milk and you can definitely taste that from the first bite. Their biscuits and gravy were just perfect too! SERVICE: super friendly hostess and waitress. Can't wait to go back! XOXO I also love the large portions... ; ) read more

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Food is really good and fresh. Service is a hit or miss. Kinda pricey, but they do give large portions. You can easily share a meal. I do recommend this place to family and friends. read more

We had a group of 9. This place was FANTASTIC!! everyone loved their food from kids to seniors! Reasonably priced, clean, friendly! I wouls definitely come again. A good choice. read more

Chaz was a fantastic server! He was incredibly helpful and friendly with my family of 4 (with two crazy kids). He assisted me in getting the biscuit burger. This thing was huge and delicious. When we left, the lady who helped us pay and later was very friendly as well. The kids mac & cheese was the best macaroni and cheese I've ever had at a restaurant. The garlic bread that came with it was also some of the best. My wife's fiesta salad was fresh and delicious as well. A true five-star place for breakfast or lunch. read more

Biscuits Cafe - Cafes Near Me - Surprise, Arizona

I really enjoy the food at Biscuits but what brings me back to the Surprise location is the service. Tonita and Maria are always so cheerful and make me feel welcome. So no matter how my morning is going, I know I can get great food and smiling welcoming faces at Biscuits in Surprise. Keep it up ladies! read more

Three stars: 1 for fast movement in the wait list and 2 for the awesome waitress we had. Meh!! I wouldn't go out of my way to come back. Two entrees and 2 coffees was $32 w/o tip. I felt it was overpriced for bland food we received. Service was great, our server was attentive never had empty coffee or water. My husband ordered the almond French toast and it was so hard. Yuck. I was excited to try my pancakes because they seemed so fluffy but they were also hard. The search goes on to find a breakfast restaurant here in Surprise. read more

Stick with the biscuits if you go. While I enjoyed my food (eggs, bacon, sliced tomatoes, and biscuit), my date's meat-lover's omelet was a disappointment. There was a TON of meat in it, about a tablespoon of cheese, and a slice of processed cheese on top. Processed cheese! The omelet kept falling apart because it appeared they had cooked the egg as a tortilla and then filled it with ingredients; nothing would stay in. The service was good, and our waitress checked on us a few times. She was pushing the cinnamon rolls, but for the price, they didn't look very tasty. My date raved about the jam, which appeared to be homemade since they sold jars to go. read more

5 stars for friendly and fast service and 2 stars for food. I ordered the chorizo omelette and the chorizo tasted like ground beef in taco seasoning. Waitress assured me it was chorizo. Hash browns looked delicious but were extremely bland. Wife said her blueberry pancakes were average. read more

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Taking far too long to get food. Waited 20 mins to get seated, waited on right away, 1/2 hr for food. The the food was undercooked and cold, after 15 mins still didn't get a replacement. Told our server Jami to cancel my order. BTW...her service was great. I am done with this place, no manager in sight. read more

Biscuits Cafe - Waiting patiently for food. - Cafes Near Me - Surprise, Arizona