Cancel

Open app

Search

Birkenstock

4.0 (71 reviews)
ModerateShoe Stores
Closed • 10:00 am - 6:00 pm
Updated over 3 months ago

Birkenstock Photos

You might also consider

Recommended Reviews - Birkenstock

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Alexia B.
229
69
12

14 years ago

Helpful 4
Thanks 0
Love this 1
Oh no 0
Photo of Sherri P.
54
47
62

12 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 years ago

Super helpful! Searched other stores to find the exact shoe I wanted and ordered it for me!

Helpful 2
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful friendly staff a great selection of high quality shoes my go-to for comfortable and professional.

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 years ago

Sierra was so sweet and helpful! Love this store and can't wait to wear my new Birkenstocks!

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 years ago

The customer service is excellent! Sierra helped me and was amazing at answering all my questions. So grateful!!!

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Ronda helped us find my hunband find a beautiful sneaker that feels great and fits perfectly. Thank you for your help! Mahalo!

Helpful 0
Thanks 0
Love this 1
Oh no 0

11 years ago

Great service and beautiful variety of shoes! Maryanne was super helpful and gave great suggestions!

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Alex was amazing. I am very hard to fit and the store was slammed. He found shoes that worked and had a smile the whole time.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of marci s.
6
206
34

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Great shoes and great customer service! Had fun! Purchasing a pair of danski sandals!

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 4
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of B G.
0
23
1

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 2 of 2

Ask the Community - Birkenstock

Review Highlights - Birkenstock

“DG was the amazing associate who helped me pick out the perfect pair of Birkenstocks for my sisters birthday.”

Mentioned in 15 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Shoe Stores 2,315 times last month within 15 miles of this business.

Verify this business

Foot Solutions Encinitas

Foot Solutions Encinitas

4.6(88 reviews)
1.9 mi
•$$$

Glad I found these guys! Love my new custom foot insoles. The owner is so sweet and helpful.read more

Very Disappointing Experience -- Be Careful…read more We had a very disappointing experience at this shop, particularly because the customer involved was my 90-year-old mother. When we first arrived, we had to wait about 15 minutes because the salesperson was late opening the store. My mother was looking for a pair of sandals in the exact same style and color as a pair she has owned for many years. The salesperson, who had a European accent, ordered the color my mother wanted and told us she could modify the insert for approximately $30-$40. About two weeks later, we returned to pick up the sandals. At that point, my mother purchased an additional insert, costing approximately $200. The total purchase came to $549.53. She repeatedly assured us not to worry and said she would "make it right." Unfortunately, when my mother got home, she immediately noticed that the sandals did not fit or feel like her original pair and was very unhappy with them. We returned to the store and requested a refund. The salesperson initially resisted the refund and repeatedly told us that she would lose money if she refunded the purchase. I explained that this was not an appropriate way to treat a 90-year-old customer and that we would dispute the charge if necessary. She eventually agreed to take back the sandals and the expensive insert, but she still charged my mother more than $90 for the original modification. I asked to see exactly what had been done to the sandal. What I saw was essentially a small piece of cotton with a small piece of rubber attached to it. I was shocked that we were being charged more than $90 for this. The salesperson claimed it took her approximately 30 minutes to install it. I personally witnessed the work, and it took approximately five minutes. She also refused to refund that $90 charge and would not allow us to take the piece of material with us. We are now in the process of disputing that portion of the charge. The issue here isn't simply the money. It's the way the situation was handled. My mother is 90 years old, and we expected honest pricing, good customer service, and a willingness to make things right when the product didn't work for her. Unfortunately, that was not our experience. We left feeling that my mother had been taken advantage of, and I cannot recommend this shop based on our experience.

Photos
Foot Solutions Encinitas
Foot Solutions Encinitas
Foot Solutions Encinitas

See all

Road Runner Sports - Parking in rear too

Road Runner Sports

4.6(138 reviews)
3.6 mi

I've never experienced Road Runner Sports store before and I am so impressed by their service. I…read morehad a gentleman named David that helped me and he was very professional, was very kind and not pushy. He gave me the full experience. I feel like this is what places are missing, the human touch of real customer service. I understand they are there to make sales but not once was he trying to upsell me specific shoes. It was completely off what my comfort and fit. The value of this kind of service is much needed in a world of online shopping. Thanks David! Appreciate you!

Both my wife and I had an exceptional experience at Road Runner Solana Beach. Although they were…read morebusy, Spencer greeted us a welcome as we entered the store. She thoroughly asked questions as to my needs and quickly fitted my foot on their 3D and analyzed my results. I was surprised by the results. She explained the process thoroughly and recommended an insert. I have been having problems with my arch support and my Orthopedic recommended Road Runner. Great call! I left with a new pair of Nike shoes with the new custom made sole insert. My feet feel great, again. Oh, and that VIP pressure people talk about. Spencer explained it showing us how the numbers worked to our benefit. Savings in the long run and able to cancel at anytime. No sales pressure as I read some comments. Numbers did the trick!

Photos
Road Runner Sports
Road Runner Sports - Shoes

Shoes

Road Runner Sports - West Coast Road Runners getting ready to take off for a Saturday run.  Www.wcroadrunners.com

See all

West Coast Road Runners getting ready to take off for a Saturday run. Www.wcroadrunners.com

Famous Footwear

Famous Footwear

2.7(28 reviews)
2.2 mi
•$$

First time to this location, last minute drop in. Lots of options, great sales. Large parking lot,…read morea little busy but lots of parking available, clean store and clean outside, felt safe. Very friendly helpful staff. Would recommend this location.

This is a review of the ENCINITAS famous footwear. The Poway location was semi-helpful:…read more I purchased some Nike Court vision Altas online and they were too big. I went to the POWAY location and returned my shoes. They had my correct Size in the store but I declined to buy theM because they had VERY OBVIOUSLY been worn. The employee offered to clean them for me which I thought was a little weird. I don't know about you, but I'm not paying $85 for used shoes. So I went ahead and purchased another pair online and they arrived in three days. (See images) What are the chances They tried to sell me another obviously used pair? Filth! When I took them to the POWAY location they were very nice and refunded my money. The employee explained that their policy is to just clean the dirty, used shoe and resell it for the new price-- and that my particular pair of shoes came from STORE 697. The ENCINITAS location. It was explained to me that the employee at that store , (employee number 295956) who prepared the order didn't clean the shoe before they resold it to me for the new price. I've been a rewards member for years And have been shopping at famous footwear my whole life. That ends today. Order from an honest seller. Reselling dirty shoes for new prices is not only unhygienic but it's unethical and bad business practice. I'm Disgusted that I've purchased ALL of my kids shoes through this company. Note: this has also been sent to corporate. I'm going to shout this from the roof tops.

Photos
Famous Footwear
Famous Footwear
Famous Footwear

See all

Birkenstock - shoes - Updated October 2026

Loading...
Loading...
Loading...