Our first time visiting road runner sports and I was so impressed! Our sales associate Jeffrey was…read moreso sweet and explained everything. We had our two kids with us and he was so patient with us when we needed a minute to tend to them. We will definitely be back in the future!

My mom was in town looking for a comfortable pair of shoes after having bad luck finding the right…read morefit in the past. After visiting several shoe stores, I suggested we stop by Road Runner Sports and I'm so glad we did. Adam was absolutely amazing. He took the time to perform a fit test to evaluate her stance and better understand what type of shoe would best suit her lifestyle and needs. My mom is always hesitant because most stores never have her shoe size in stock, but Adam patiently listened to her concerns and managed to find three different pairs for her to try. What impressed us most was that all three were styles she never would have considered on her own, yet they were incredibly comfortable and fit her perfectly. There is nothing more important than having comfortable shoes. Our feet support our balance and mobility every day, so finally finding shoes that provided both comfort and style meant the world to her. She was so excited that she immediately changed into her new shoes and wore them for the rest of her vacation, constantly commenting on how comfortable and stylish they were. We truly couldn't have asked for a better experience or outcome. Thank you to the entire staff for making us feel welcome, and a very special thank you to Adam for his expertise, patience, and outstanding customer service. He made what had been a frustrating search into an enjoyable and successful experience. There is nothing value on her happiness and comfort.

Trust those who Yelp regularly…read more.. 1st timer, and it won't be the last. Amanda (and Joe) totally took care of helping me find exactly what I needed. Though I only came in for flip flops, I also bought a pair of shoes and six pairs of socks (buy 3, get 3 FREE). The "buy a pair of shoes, get a pair for $20" was sweet; saved me over $40 on my 2nd pair. I had a pair of shoes sent to me directly from clarksusa.com that didn't fit. The Outlet store gave me full credit with no hassles whatsoever. Clearly customer service is big here. Highly recommended

I couldn't resist the holiday deals: any 2 shoes or boots for $99. Clark's has become my favorite…read morebrand when it comes to footwear because they are so incredibly comfortable. I ended up purchasing 2 pairs of boots for $99. Normally they're about $120 each, so I was very happy! There's a very large collection of shoes and boots. Customer service was really great too.

I did NOT enjoy your entire "team" as I ONLY enjoyed doing business with Mo and another gal, slim…read moreand tall, so pretty and youthful with long chestnut hair, Daniel and lovely, equally radiant, sweet, pretty Kyle. The female BRUNETTE/DARK HAIR salesperson, Maribella/Bella was tooooo busy trying on clothes and sneakers for her own benefit to be bothered with customers and she was VERY irritating loud complimenting herself constantly! TOTALLY OBNOXIOUS!!! I was so happy Mo was helping me and compliant, sweet, efficient, kind gal, Daniel. It was not until I returned evening of May 27th that I learned the gal I just mentioned is named Bella and then later reading my receipt saw her name spelled as Mirabella. That put 2 and 2 together when I called earlier this month about product availability that Mo was NOT working that day and I spoke with a female named Bella who was BEYOND irritating responding with idiotic replies which smacked of SLURS that I found humiliating attempting to PUT DOWN Mo's fine character by the degrading comments, how Mo has "LOTSSSSSS OF CHILDREN!!! MO HAS A LOT OF CHILDREN!!!" She made Mo sound like some illicit trollop FREAK! I hoped I would never have to speak with HER: BELLA again! BELLACOSE BUMPKIN is MORE LIKE IT! An EXTREMELY obnoxious and unsettling personality TRYING TOOOO HARD, TOOO ARTIFICIAL, TOOOO PHONEY, TOOO 'being BOTHERED' ! FAKE, artificial and for goodness sake I am trying to shop so GET OUT OF MY FACE BELLA idiot!!!!!!!!! Sadly I returned May 27th to pick up socks since I had received a $10. certificate offer OnLine. You know, like WOW: $18. checkered 3 pairs of pastel socks for only $8. + tax! GREAT! I gathered those and a TOOOOOOOOO IN MY FACE BELLA was there, the same gal trying on clothes that other day, informed me NICE Mo was not working today! BUMMER! Neither was sweet Daniel. DOUBLE BUMMER! I looked around and saw that GREAT: Van's finally has some male energy and hired another guy! COOL! I asked the guy for help, telling him that and he whispered TOOOO OBVIOUS into an earphone and HE disappeared and suddenly BELLA was IN MY FACE LOUD AS A BULLHORN making me SO nervous! Something has GOT TO BE WRONG with Bella because normal people don't act that way. And the stuff she said was so STUPID, making NO sense but OBVIOUSLY smacked slurs of racism, prejudice, bigotry, homophobia and all together TOTAL mandrist HATE OF MEN/MALES! Hey! I don't judge proclivities nor leprechuans! NOTHING MAGICAL ABOUT BELA Lugosi!! I tried to get away from Bella wondering where the fab sales guy was and she did NOT let up on us! She was SO CONFUSED and discombobulated handing me the other guys items to buy and I had to correct her and tell BELLA those are NOT my items! I'm NOT paying for those!!! I just asked for a bucket hat and checkered socks! Bella got a bucket hat from the back but it was no the flowered bucket hat OnLine Vans! I bought it and the socks with the other person's stuff NOT happy with the point explaining to almost wriggle out of a truth she was giving me(!) This "BELLA" is so transparent and unauthentic I had a HORRID experience and do NOT want to ever wear the items I bought. She threw off my peaceful, beautiful day! My friend said he never wanted to return to this Vans store every again!!! I told him, I am returning tomorrow the 28th to RETURN EVERYTHING I bought from Bella because every time I will go to wear these items I will think of HER and that horrid experience I felt blocked into!!! THAT is NOT a good salesperson!!! I sure hope she is NEVER EVERY considered for Manager! How could she be with the ridiculous racist slurs she threw our way! In my book, BELLA, YOU'RE FIRED! I hope Mo will be there tomorrow and not self-obsessed, narcissit Bella/Mirabella. NOTHING "Mira Bella" about her OBTRUSIVE and OBNOXIOUS personality! She is so totally NOT Vans material!!! Pity because I own so much VANS and bought Vans stuff for our friends in Italy! - Italy LOVES Vans by the way! I'm so sorry to say this but it is the truth and I'm sorry but I will be returning all my purchases! Pity the store did not have in the flower Bucket Hat I initially asked for. I'm NOT a black garments person which remind me of funerals and death. I like sunshine colors! - Mr. Mark Gonzaga, former Public Official, Los Angeles County, Star Trek VULCAN Noble TOS. and LAPD Who Framed Roger Rabbit. GOOGLE ME: Mark Gonzaga Star Trek Memory Alpha. ADDING: I RETURNED MAY 29TH AND HAD MY FRIEND GO IN TO RETURN MY BUCKET HAT AND SOCKS WHICH TERRY DID AND HANDED ME THE RECEIPT. TERRY TOLD ME THE OBNOXIOUS GAL BELLA WAS NOT THERE BUT THE SWEET GAL WAS THERE, DANIEL and Kyle. I WENT IN SIDE SO PLEASED TO SEE DANIEL AND KYLE! WE HAD A WONDERFUL EXPERIENCE! DANIEL AND KYLE ARE SO VANS WONDERFUL! SUCH RADIANT PERSONALITIES PERSONIFYING VANS IMAGE! TERRY BOUGHT SOME STUFF AND WE ASKED IF WE COULD TAKE A PHOTO WHICH THE GALS WERE HAPPY TO DO SO! FAB PHOTO POSTED! XO

Vans is a legendary beach/surf shoe. I've been wearing them for years and have loved some and not…read morelove some. Yesterday I went into the store in Encinitas and I had a very specific pair in mind and of course they were right in front of me... Perfect. But the best thing was, when I went to check out the lovely cashier said to me, would you like to use your family plan credit? I had no idea what it was so I said sure. She said well then your total for the shoes are $30! I was astounded that Company like vans even knows who I am or what I am but their system does and they rewarded me for being a good customer. They have my business for life, a great company.

Mason was unbelievably helpful and a superstar. Please clone him to work at other locations :)…read more I stopped by to return some gifts that didn't fit and he was knowledgeable, quick, and resourceful. It's not easy talking to a male associate about women's clothing questions but he must have handled other similar situations as he knew right away what I was speaking about. I have never had one of their associates give me solutions/options when I didn't there would be any. It's a smaller location but Mason took the time to find items that happened to be in the back. It's street parking so it can be tricky during peak hours (such as lunch time today). I'd return just for the service as they went above and beyond today.

Vuori is one of my favorite stores for workout and active lifestyle clothing. The quality of their…read moreapparel is top notch comfortable, durable, and stylish. The staff is always friendly and helpful, making it easy to find exactly what you need. Whether you're stocking up on gear for workouts or just looking for casual, high-quality pieces, Vuori consistently delivers a great shopping experience. ‍

As a person who has had 2 toe surgeries, I invest in only high quality footwear. The Encinitas…read moreBirkenstock store carries several lines of wearable shoes. I appreciated the ability to try on the different sizes and customer service and left with 3 sets of sandale. The prices of Birkenstocks across retail and online stores is very similar so I purchased mine from this brick and mortar store. Birkenstock has always been popular with the hippie crowd, but I love seeing preppy people switching to the wearable comfort of Birks.

I bought a pair of shoes from this store and only after a few weeks they we falling apart. I got in…read moretouch with the store and they were able to replace them. Great service, in a time when that's hard to find. I'll definitely go back to this store when I'm in San Diego. Thank you so much Lonnie!

Came in to exchange a pair of boots I purchased online and was after the 30 day return window. The…read morestore associate Karly/Karli was so helpful did the exchange for me anyways and even ensured I received the 20% discount. As we wrapped up she offered to brand my boots for me which is a free service they offer. Definitely coming back.

Super friendly staff that helped me out tremendously didn't rush me through any of the process of…read moretraining on a few different boots. The Buddha went in for they didn't have it. It's an online order only so I tried on the next best thing to see if if it's well enough for me to figure out what size I needed in the boot, I had to order online they provided water since I don't drink alcohol and he gave me a very cool koozie for the water. The staff is much friendlier here than the San Juan location. It's a different vibe for sure. Even though I ordered my boots online they took great care of me even though I didn't buy my boots there in person.

I was provided excellent service on a recent shopping trip! I selected a holiday gift but the…read morestore did not have the size I needed. The salesperson offered to look it up and order it for me from online. I did not know this service was available. I was happy to be able to get the item that I wanted. It was received a week later. Great service during the busy holiday season.

I was in the area so I came in to take a peak. There was an additional 70% off sale sign in front…read more I tried on several things and decided to purchase a few. The cashier was friendly and I was on my way. When I arrived home I realized that I hadn't been given the correct discount on my purchase. I called and the same cashier answered the phone. I explained to him the discrepancy and he apologized saying, "my bad, just bring the receipt next time you come in and we will take care of it." I'm used to J Crew's usually great customer service so I didn't think about it. Fast forward a week, and I returned to the store. I walked around the store and shopped a little more. I tried on a few things that didn't work. As I was walking around I spotted a pair of shoes I really liked. I tried them on and decided I wanted them. They were marked down and in an area where there were additional mark down on sale item signs. When I got to the counter, I explained the situation with the previous cashier and the woman (Krystal) at the counter said to me it was not on further sale at that point and she stated the day that sale started. I pointed out to her that that was the day that I was there and it was on my receipt. She begrudgingly agreed acting like I was in the wrong. She then rang up the shoes which came up as a higher price than originally marked. When I questioned her about this, she said they were not on sale. I had to physically show her where the basket was that had the shoes in it and she still did not want to give me the sale price. There were multiple shoes in that basket, including another pair of the ones that I got. It was one of the strangest most disappointing interactions I have ever had in a retail store. It felt accusatory, as if I was trying to pull a fast one. I'm not sure what the issue was, but I won't be in again anytime soon. If I do decide to return, I will throughly check my receipt before I leave and you should too

I have 3 stars because it has some nice merchandise. I decided to go there looking for a new belt…read moreand buckle. Instead of buying from Amazon. Giving to my local store business. Note this is owned by Sheplers. That's info I got anyway. I walked in past the POS with about three people standing there working. A fourth in pink sweat pants wasn't doing anything. Nobody said hello or welcome. No one cared whether I was there or what I was looking for. I looked at belts and the one with pink sweat pants would walk by me. Not a word. I obviously needed some direction. None. I left.

Bought a pair of Wrangler jeans that the sales associate helped me with. I tried them on until I…read morefound the fit I liked. I brought them home, removed the label, washed on normal. Unfortunately, the waste shrunk 2" plus beyond what I experienced in the store. I brought them back in to share with the sales associate, who informed me this style of jean is 100% cotton and subject to shrinkage. 2" is beyond any concept of normal shrinkage, especially around the waste. If the first associated had informed me they "might" shrink, I certainly would have sized up, but he did not. Boot Barn does not take jeans back that have been washed (shrunk). Overall fail. Not shopping at Boot Barn any longer.