Even though the store was pretty busy when I walked in, it took little to no time for someone to…read moregreet me and help me out. They asked the right questions about what I was looking for and quickly realized it would be better to actually fit me and see what my feet needed to run comfortably. They gave me several recommendations and actually listened to what I liked. I highly recommend Road Runner to anyone looking for a new pair of running shoes, or even just someone who has basic questions about running and wants some knowledgeable help. I was helped by Keegan and Cierra

My mom was in town looking for a comfortable pair of shoes after having bad luck finding the right…read morefit in the past. After visiting several shoe stores, I suggested we stop by Road Runner Sports and I'm so glad we did. Adam was absolutely amazing. He took the time to perform a fit test to evaluate her stance and better understand what type of shoe would best suit her lifestyle and needs. My mom is always hesitant because most stores never have her shoe size in stock, but Adam patiently listened to her concerns and managed to find three different pairs for her to try. What impressed us most was that all three were styles she never would have considered on her own, yet they were incredibly comfortable and fit her perfectly. There is nothing more important than having comfortable shoes. Our feet support our balance and mobility every day, so finally finding shoes that provided both comfort and style meant the world to her. She was so excited that she immediately changed into her new shoes and wore them for the rest of her vacation, constantly commenting on how comfortable and stylish they were. We truly couldn't have asked for a better experience or outcome. Thank you to the entire staff for making us feel welcome, and a very special thank you to Adam for his expertise, patience, and outstanding customer service. He made what had been a frustrating search into an enjoyable and successful experience. There is nothing value on her happiness and comfort.

I rarely provide reviews, but I had a great encounter at footwear, etc., this afternoon. I am a…read moremiddle-aged female in need of a high-quality running shoe to invigorate my new workout regimen and I had the joy of meeting Sky. He greeted me kindly and listened to my situation. He was as friendly as he was knowledgeable. I took a while trying to find a shoe that worked for me, but he wasn't pushy and he made me feel like he valued my opinion and prioritized my needs. At one point there was four shoppers, and only himself, and he never left me (or the other clients) hanging. Yesterday I went to a shoe store in Solana Beach on 101 that treated me like dirt, so this was quite a pleasant contrast. Thank you Sky, and I will bring myself and my family back when we need new kicks.

Came by because I really needed OOFOS for my planter fasciitis. I saw them online and didn't want…read moreto wait for shipping so I saw they had them available. Online they were $20 cheaper. But Danielle was so helpful, she let me try on several pairs and once I found the right one she even honored the online price! I will totally be back. I think this is a great spot to purchase shoes if you see something online that they have.

Well, you know, it's that time of year to kind of update your wardrobe so my favorite place for the…read morelast 10 or so years has been Viuori. Last week I went, and as soon as I walked in the door, this lovely man Connor asked what he could help me with and I said I want something light that I can wear to dinner that isn't a fabric that is going to be too heavy and he took me to a shirt that was absolutely perfect. But that's not really the story I'm going to tell, after I left the store I got a call from Connor saying did I drop a $20 bill? Well, I keep my cash next to my wallet in my pants and I was pretty sure that it was me that dropped the $20 bill. So when I got to my next stop, I looked at my cash and yes, I was missing a $20 bill. I could not believe that any employee would care about a customer and a $20 bill. Superstar. He said he put in an envelope and I could come in and get it tomorrow. Who does that? Connor does that, you talk about earning a customers loyalty while he just did it.

I've had two pair of meta men's dress pants and love them, super comfy and durable.the button…read morepopped off today (after having owned them over a year) so I stopped by the store to see if they would repair it, and they opted to give me a brand new pair instead. I was in and out the store within 10 minutes, This is exactly why I buy vouri, and this store specifically made the whole process easy and friendly. Would absolutely recommend this store and the brand to anyone looking for comfortable and quality clothing!

Every time I go in this store I get great service. Saw a super cute pair of rainproof Vans on…read moreInstagram. Went to a different store (closer) and they were rude so we left. My husband brought me to this store and again they were super nice. Bought the shoes and the nice guy signed me up for a discount! Yay! We will be back. Thanks!

I did NOT enjoy your entire "team" as I ONLY enjoyed doing business with Mo and another gal, slim…read moreand tall, so pretty and youthful with long chestnut hair, Daniel and lovely, equally radiant, sweet, pretty Kyle. The female BRUNETTE/DARK HAIR salesperson, Maribella/Bella was tooooo busy trying on clothes and sneakers for her own benefit to be bothered with customers and she was VERY irritating loud complimenting herself constantly! TOTALLY OBNOXIOUS!!! I was so happy Mo was helping me and compliant, sweet, efficient, kind gal, Daniel. It was not until I returned evening of May 27th that I learned the gal I just mentioned is named Bella and then later reading my receipt saw her name spelled as Mirabella. That put 2 and 2 together when I called earlier this month about product availability that Mo was NOT working that day and I spoke with a female named Bella who was BEYOND irritating responding with idiotic replies which smacked of SLURS that I found humiliating attempting to PUT DOWN Mo's fine character by the degrading comments, how Mo has "LOTSSSSSS OF CHILDREN!!! MO HAS A LOT OF CHILDREN!!!" She made Mo sound like some illicit trollop FREAK! I hoped I would never have to speak with HER: BELLA again! BELLACOSE BUMPKIN is MORE LIKE IT! An EXTREMELY obnoxious and unsettling personality TRYING TOOOO HARD, TOOO ARTIFICIAL, TOOOO PHONEY, TOOO 'being BOTHERED' ! FAKE, artificial and for goodness sake I am trying to shop so GET OUT OF MY FACE BELLA idiot!!!!!!!!! Sadly I returned May 27th to pick up socks since I had received a $10. certificate offer OnLine. You know, like WOW: $18. checkered 3 pairs of pastel socks for only $8. + tax! GREAT! I gathered those and a TOOOOOOOOO IN MY FACE BELLA was there, the same gal trying on clothes that other day, informed me NICE Mo was not working today! BUMMER! Neither was sweet Daniel. DOUBLE BUMMER! I looked around and saw that GREAT: Van's finally has some male energy and hired another guy! COOL! I asked the guy for help, telling him that and he whispered TOOOO OBVIOUS into an earphone and HE disappeared and suddenly BELLA was IN MY FACE LOUD AS A BULLHORN making me SO nervous! Something has GOT TO BE WRONG with Bella because normal people don't act that way. And the stuff she said was so STUPID, making NO sense but OBVIOUSLY smacked slurs of racism, prejudice, bigotry, homophobia and all together TOTAL mandrist HATE OF MEN/MALES! Hey! I don't judge proclivities nor leprechuans! NOTHING MAGICAL ABOUT BELA Lugosi!! I tried to get away from Bella wondering where the fab sales guy was and she did NOT let up on us! She was SO CONFUSED and discombobulated handing me the other guys items to buy and I had to correct her and tell BELLA those are NOT my items! I'm NOT paying for those!!! I just asked for a bucket hat and checkered socks! Bella got a bucket hat from the back but it was no the flowered bucket hat OnLine Vans! I bought it and the socks with the other person's stuff NOT happy with the point explaining to almost wriggle out of a truth she was giving me(!) This "BELLA" is so transparent and unauthentic I had a HORRID experience and do NOT want to ever wear the items I bought. She threw off my peaceful, beautiful day! My friend said he never wanted to return to this Vans store every again!!! I told him, I am returning tomorrow the 28th to RETURN EVERYTHING I bought from Bella because every time I will go to wear these items I will think of HER and that horrid experience I felt blocked into!!! THAT is NOT a good salesperson!!! I sure hope she is NEVER EVERY considered for Manager! How could she be with the ridiculous racist slurs she threw our way! In my book, BELLA, YOU'RE FIRED! I hope Mo will be there tomorrow and not self-obsessed, narcissit Bella/Mirabella. NOTHING "Mira Bella" about her OBTRUSIVE and OBNOXIOUS personality! She is so totally NOT Vans material!!! Pity because I own so much VANS and bought Vans stuff for our friends in Italy! - Italy LOVES Vans by the way! I'm so sorry to say this but it is the truth and I'm sorry but I will be returning all my purchases! Pity the store did not have in the flower Bucket Hat I initially asked for. I'm NOT a black garments person which remind me of funerals and death. I like sunshine colors! - Mr. Mark Gonzaga, former Public Official, Los Angeles County, Star Trek VULCAN Noble TOS. and LAPD Who Framed Roger Rabbit. GOOGLE ME: Mark Gonzaga Star Trek Memory Alpha. ADDING: I RETURNED MAY 29TH AND HAD MY FRIEND GO IN TO RETURN MY BUCKET HAT AND SOCKS WHICH TERRY DID AND HANDED ME THE RECEIPT. TERRY TOLD ME THE OBNOXIOUS GAL BELLA WAS NOT THERE BUT THE SWEET GAL WAS THERE, DANIEL and Kyle. I WENT IN SIDE SO PLEASED TO SEE DANIEL AND KYLE! WE HAD A WONDERFUL EXPERIENCE! DANIEL AND KYLE ARE SO VANS WONDERFUL! SUCH RADIANT PERSONALITIES PERSONIFYING VANS IMAGE! TERRY BOUGHT SOME STUFF AND WE ASKED IF WE COULD TAKE A PHOTO WHICH THE GALS WERE HAPPY TO DO SO! FAB PHOTO POSTED! XO

Super roomy store! Cool air mixed with some soft pleasant fragrance made my visit relaxing and I…read morecould fully unwind and could focus on shoe shopping. Easy to find what shoe one is looking for. Plenty of friendly staff to help. The shoe I wanted was sold out but it got ordered from their warehouse and shipped for free to my home. A bit bummed but grateful for the service. Not much clothings to choose from- company needs to work on that- including offering other color than black on their hats.

Unfortunately, I received some very disheartening news today regarding AllBirds. My wife, who has…read morenot ordered any Allbirds for six years just purchased two pairs of shoes, and they were too tight on her toes therefore she returned them. She received an email that her order was "flagged" and she subsequently received an email that stated the following: --------------------- Hi xxxxxxx, This message is regarding your return for order 64xxxxxxxx We apologize for any confusion or frustration this may have caused. Our records indicate that your return request has been flagged. As a result, our system has automatically voided your request, as is in line with our return policy. At this time, we are unable to override this decision. For more information about our policies, please review our Terms and Conditions. ------------------- My wife subsequently called AllBirds customer service and they told her that because our household has had a number of returns that her order is not eligible for return. My wife has not ordered AllBirds shoes for over six years and she's being told that she's not able to return her shoes because our household has returned too many shoes?! I have exactly 10 pairs of AllBirds shoes at this time, making this the primary brand of shoes that I own and wear (see photo below showing proof of all of the Allbirds I currently own). Yes, I often times order three pairs of shoes because I'm unsure on the color and fit and often times when I order three pairs of shoes I will return one and keep two, even though I was only planning on keeping one pair. This is absolutely and wholeheartedly absurd that Allbirds would be flagging our orders due to excess returns and refusing to return my wife's unworn shoes! In fact, we just ordered two more pairs of slippers from AllBirds two days ago as Christmas presents for both of our fathers. Every time I have returned Allbirds' shoes, they have never been worn outside, and I simply have worn them around the house to get a feel for them to see if I like them and if they are comfortable. Every pair of returned shoes has been in perfect condition without any evidence of wear and absolutely never worn outside. I can tell Allbirds right now that I am completely DONE with AllBirds and I will be giving ZERO further business to this company. I am so furious given the amount of money that I have invested in this company and this is the end result of that commitment to Allbirds. I will also be telling all of my friends and family who also purchase Allbirds about this experience and encourage them to discontinue further support of AllBirds.  I have nothing further to say other than I am so disappointed to the fact that I want to throw all of my Allbirds away. I detailed everything above to Allbirds' customer service and they neglected to even respond. I warn other Allbirds customers of this potential outcome if you buy shoes from this company.

I stopped by this Croc store while I was shopping at the Carlsbad Premium Outlets this past week,…read moresince Crocs are fairly comfortable - and you can wear them almost everywhere! My one and only pair of Crocs were part of the giveaway they were giving to healthcare workers during the pandemic a few years ago. That red pair of Crocs was finally starting to show it's wear after years of dependable service! The selection here is decent - much more fun than solid colors - there were different styles, including I imagine, licensed characters from Disney (Stitch!!!), and Baby Yoda. There's even a section where you can buy little trinkets/toppers (I don't remember their official name) - but they are different designs that have a dented bottom, that you can push into the holes on your Crocs to decorate them further. Pricing was decent - since it was an outlet store, there were a few promos going on - mostly if you bought more than a pair.

Horrible customer service! I will start by saying I love Croc's and already own many and often…read moregive as gifts but will never buy another pair and will share my 2 experiences at this store with as many people as possible. I went to the counter to purchase a pair that were clearly marked with a price. They rang up for $5 over the marked price and the cashier said they must have been marked incorrectly, they were all marked the lesser price. When I asked her to give them to me at the marked price she refused. She was not polite or apologetic about it at all. She replied "do you want them or not". Against my better judgement I purchased them along with another pair on clearance. Upon returning to my room, I realized I made an error and purchased an incorrect size on the clearance shoes. Less than 24 hours later, I returned to exchange for the correct size. I was told there's absolutely no returns on clearance. I was never told that at the store at the time of purchase. He told me to look at my receipt as it was clearly on my receipt. Upon looking at my receipt, it did say no returns on clearance items. However, I was not trying to return them for my money back, but merely trying to exchange for the correct size. I explained that they clearly had not been worn and I was not returning them, but would just like to exchange for the correct size. He stated that this was company policy and I should've read my receipt. My interaction today was with a team lead, which was extremely disappointing. Apparently, this Carlsbad, crocs store has an abundance of customers and customer service is not a priority. Two horrible experiences and I will not be returning. And now I am stuck with shoes that do not fit and can never be used.

Store has definitely upped its sales and stock. On the day I stopped by nearly every item was on…read moresale. If you are military they offer another 10 percent off your items. Overall, I found a pair of shoes and higher end joggers for a great price. Because a certain amount was spent they threw in a free large UA bag for free to take home, a $40 value. Can't beat that!

Our go-to place to buy workout clothes. Great deals right now for the Holiday. We got 50% off most…read moreof our stuff. Online has similar sales but better inventory stock at this store. I'm a big fan of their workout shorts. They are pretty heavy duty, have deep pockets (for phone/wallet) and comfortable. My wife also gets most of her gear here too (shorts and athletic sports bras). Sign up for Rewards program. I usually accumulate enough points for $5-10 off each visit. Service is always friendly and lots of staff around to help.

This location opened in September but I hadn't had a chance to stop in yet. I was purchasing…read moresomething nearby so I decided to take a look. The staff was friendly and greeted me right away. They checked in to make sure I was finding everything okay. I found a few things I was interested in and tried them on. I loved one item. J.crew Factory is great for their basics but they really have a lot of cute dresses, skirts, pants and more. The quality is a little different from the non factory store, but I've still been happy with items I've purchased. There is definitely room for shopping at both. I went to the counter to make my purchase. The cashier was helping someone else so another employee came to help me. He was really welcoming, upbeat and helpful. My sale was quick and easy. I had a terrible experience at the San Marcos store and haven't been back since so I was a little apprehensive. After this visit, I will definitely return in the future. The service level is what I am accustomed to having been both a J Crew and Factory store customer for years. As an added bonus it's much closer to me than the other locations.

Had such lovely service at this new-ish outlet. Several employees greeted me with a smile, helped…read moreme with picking up my on-line order, offered me an opportunity to try on my items even though I'd already paid for them, and re-packaged my stuff for easier travel. The place was clean and bright and well-designed with nice-looking displays. I'll be back, and the service brightened my day.