I have been here now two times. It's been an awesome experience and much better than the lab that…read morestarts with the letter Q. The waiting room has been empty both times and I was in right at appt time or early. The main reason for this positive review is Leeza (spelling) she is AMAZING. She's friendly has a way of making you feel very comfortable, and the best part is you only need to get poked once. Highly recommended I will be using them from now on and the test was actually cheaper than the cost at the other lab! Win win!

I had an appointment this morning that I scheduled over a month ago. I took time off of work and…read moredrove to this location only to find the doors locked and a note on the door the said "This locations is closed today. We apologize for any inconvenience this has caused." I'm sure you value your time, but so do your clients. If you were truly sorry for the inconvenience then at the very LEAST you could have called your clients that had appointments today to explain that you were not going to be open. Instead you inconvenienced everyone that had appointments today by wasting their time by having them drive the whole way to the lab for no reason, and have to turn-around and go home. This was a complete waste of my time and money. This is the definition of terrible customer service. I understand that things may come up that would cause an unexpected closure, but do what's right and at least contact those that had appointments. Again, this is customer service 101. Do better Labcorp!

I like quest because you can check in when you get there with your phone appointments are very…read morequick and easy. Been going there for a while with my daughter who went behind.

Dislike this location too bc it's so hard to get appts here due to being right by the hospital…read more Would not recommend walk in unless u go right b4 opening bc they're super packed. This location needs more chairs. Tons of people were standing bc they ran out of chairs. They also don't provide heat in the lobby so on a really cold winter day, it was miserably cold in the lobby, esp w patients coming in and out 10x an hr. which is terrible when you're doing a glucose tolerance test and u have to wait around for 1,2, or 3 hrs. The inside for the employees was nice and toasty. The other thing i highly dislike about quest is that their stupid TVs are always BLASTING ads about the tests they offer. Can't do anything bc their ads are irritatingly loud and keep u from hearing anything else or concentrating on your work if u bring a laptop to work on while waiting. It's just not patient-friendly at all.

First of all, never go there without an appointment. That said, my 8:00 appointment was on time…read more Their were 3 people sitting when I entered. The check in was fast. There were 2 people ahead of me at my time slot and another who was called before me not on my list. I was treated by Jazz who was polite and friendly! I barely felt the needle. I was out by about 8:15. Thank you!

Seems that they overbook their appointments, if you work or pressed on time and expect to get out…read morethere at a decent time don't go here. The last two visits I arrived a little early, which was a total waste of time because they were over 30 minutes late on appointments. I then had to wait for a more experience phlebotomist because I'm a hard draw so I was there for over an hour and a half which included 15 minutes of me getting there early....but still. I have been here and been poked four times just to get my order filled so this last time even though I had to wait a long time for an experience phlebotomist, I only got poked once which was a win. Beware it's definitely hitting us here. I wouldn't come if you need to be out of here by a certain time. I've also noticed the last two times I've been there. There has been no parking as well, so if you wanna save some time and frustration, I'd choose another location or go to LabCorp.

Had an appt at 10:30 AM, got in and lab lady (filipino or Hispanic) was NOT pleasant and said she…read moredidn't see any referral from my Dr. so I left. I called my Dr immediately and she verified there was a referral and to go back in. I go back in at 10:40 AM and I talked to another lab lady, (black, wearing green glasses) and she could care less about my situation! She said the lab tech was now on a break and would be back at NOON! Noon! and no one could help me and closed the door me! I will be reporting this to headquarters! NO WONDER THIS PLACE GOT HORRIBLE REVIEWS. These ladies are only there for a paycheck, no compassion, no caring, no professionalism what so ever!

Love the Jameson Ct Quest office. Always competent,…read morethoughtful and resilient staff... answer my questions and streamline my visits. I can log in on the display and it shows my place in line. I can wait in the waiting room, or outside and be texted to return for my appointment.

Not professional. Do not call it urgent because it was not urgent answer…read more Told me comeback on Jan 21st after 2:34 until Jan 22nd before 3:24pm. On the 21st came in at 2:30pm ( not available). Told me comeback tomorrow, which is did. 22nd ( in the morning and Told me to comeback after 1pm. I did but still not available. Went to the howe avenue location. Needed it ASAP.

I was admitted into the walk-in waitlist and it took about 25-30 minutes for them to see me. The…read moreladies at the front desk were very nice and helpful, but I don't know what the problem was with the doctor that saw me personally. I was experiencing nausea and other terrible mysterious symptoms, and they didn't even ask me if I was pregnant or what even type of medication they were prescribing me to go pick up. I was just given a shot in my butt and was scooted out without feeling like we got down to the root problem. It felt very rushed and I think some assumptions were made on my behalf because of my sex as a woman. UPDATED REVIEW: just went into this urgent care again today and I had a MUCH better experience with Oni the on-site medical doctor. This sweet man actually listened to my problems and gave different diagnoses and even gave me a pregnancy test! (Which the other doctor did not do or even asked) please request Oni if you can, he's a much better attentive doctor who actually cares for everyone. FIVE STARS

Would give more than 5 stars if I could. The ladies at reception are so accomodating and friendly,…read morethey put my mind at ease. Kristin is a life saver! Coming here for an immigration medical appointment I was so nervous but Kristin took care of everything for me. From answering my questions on the phone, to even booking me in for bloodwork and helping me find the lab on Google maps. I am simply blown away. Thank you, thank you, thank you

This place made me feel so at ease. Dr. Kujok and his staff are very friendly and professional. I…read morecame in wanting to get my cheeks filled because of loss of fat and my lips smoothed out to my original youth appearance. Dr. Kujok listened to all my concerns about my face and my wants and expectations. He carefully selected the proper fillers for my cheeks and lips. I was nervous because I had never had fillers before, but it was very comfortable. The Doctor kept me at ease letting me know what he was doing as he was doing it, which was great. Hardly felt anything, no pain. I had mild bruising for a couple of days which was great. The end result was a natural more symmetrical face and much improved marionettes lines. My lips look very natural and not over filled. Before they had a dry cracked more deflated look. Overall I am very happy with my results. I will be going back in the future for my touch ups. Highly recommend this place for fillers and aesthetic work!

As part of my annual checkups, I always get blood drawn to monitor my overall health. Located…read moredirectly on Greenback Lane (in Citrus Heights) and just a couple blocks east of I-80, the "Sutter Medical Plaza Greenback Lab" has been my go-to place dating back to 2023. Parking here is relatively easy to find as the dedicated lot is spacious enough to accommodate a few dozen vehicles at any given time. Their hours are also quite reasonable as they are open Monday through Friday from 6:30am to 5:00pm while being closed on weekends. My most recent visit was during the morning of Friday 12/11/2025 at around 9:00am. I checked in one day prior on the My Health Online app through Sutter Health which was a very seamless process as they had a ton of open timeslots available. After entering the facility, you make an immediate walk to the right, sign-in, and wait (which was less than 5 minutes). And since this was for Lab bloodwork, I made sure they did a Lipid (cholesterol level) profile, comprehensive metabolic panel, prostate antigen test, and complete blood cell count. Once I was seen by a medical specialist, they checked my vitals (heart & blood pressure) and weight. Since I fasted 12 hours prior to coming here, I got a syringe in my left arm (which was just a slight "pinch") and was on my way. Total time from when I arrived to when I exited the building was less than 10 minutes. Overall, the front desk staff and nurses were all very friendly and accommodating. All in all, the "Sutter Medical Plaza Greenback Lab" was a fairly positive experience with no hiccups or issues. My rating, an above average four stars.

It's work hours 10 AM and no one is answering the phone to schedule an appointment!!!read more

If I could give 0 stars I would. This is the 2nd time I made an appointment in advance, checked in…read moreto kiosk and followed directions. I sat outside in my car waiting for a text or call to come in for my appointment. 30 minutes passed. I went in and was told they called and texted me but I was now past 20 minutes from my appointment so all I could do was walk-in list. I showed staff there were no calls or text messages on my phone and explained this happened before as they had the wrong phone number. I got no resolve from staff or acknowledgement to look into the flawed system. I'll look elsewhere for future labs.

Overall, a simple visit with a little glitch…read more I showed up to my appointment time for a prepaid urine and blood test. There's not a receptionist in the lobby, you just check in on a tablet, and have a seat. It does say on the TV what number in line you are. You can also wait i outside if you want, and they will text you. When I first got there, there was only one person working. When she came to the door to let a person in, I asked her if I could use the restroom. She let me use the restroom, but didn't bother to ask me if I was there for a urine test. When my number was called, I went back, and yes, I had to use the restroom again, but she told me she couldn't use my urine test. She said I had to wait an hour, to make sure that my urine was the right concentration. Excuse me? Why didn't she tell me this when I asked to use the restroom? I had to go, but I could've waited the few minutes. I rescheduled my appointment, came back a few days later, and I got in a little less than 10 minutes after my appointment time. No big deal. The lady who took care of me was very friendly and personable, she laughed at my jokes,(that's important... :) and I was in and out in just a couple of minutes. Once I got everything done correctly, it was great. But if somebody is in the lobby, asking to use the restroom, ask them if they are there for a urine test.... It would be much appreciated.

Came here for diagnostic testing as scheduled by insurance. A very plain lobby/seating area with…read morestreamlined check in. Everything is relatively clean and tidy, which is important for a lab/medical facility. Staff is OK - I'm not sure about their training or capability, especially with how they drew blood and labeled specimens (leaving specimens unlabeled on a tray with other specimens, even for a few minutes). Not super friendly or courteous - but that's not necessarily something you expect from phlebotomy. Definitely would prefer to go to the hospital for lab services if possible.

If I could give 0 stars I would. Worst Question Diagnostics…read moreever! Do not come here... worst experience ever. Took them forever to take me back. WAITED 2 HOURS! That's ridiculous, The guy at the reception is rude and unprofessional. Do better ..

I had a mammogram at the Citrus Heights location and have a CT scheduled there too in a few weeks…read more I was checked in quickly for my mammogram, given a proper size gown, and the procedure went swiftly and professionally and painlessly. I was able to get a morning weekend appointment which was wonderful. They seemed to move patients in and out with speed and precision and I scheduled online which was a breeze. All in all, for a procedure I think no one enjoys, it was as pleasant as it could be.

I looked online to see the closing hours of this business. The internet said 9:00 pM so I drove all…read morethe way there. I tried to call but no answering machine and no one answered although they picked up and hung up 2X! I arrived before the closing time but they had closed!! I need this X-ray so now I will take time off from work to get the x-ray completed by tomorrow.This whole event was very disturbing and challenging, I'm angry because I did not accomplish what I needed to do.