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    Bin-It

    3.4 (5 reviews)
    Closed 7:00 am - 6:00 pm

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    5 years ago

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    4 years ago

    I agree with other reviewers. Poor communication and customer service. A great business idea, just not well executed.

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    9 years ago

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    10 years ago

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    10 years ago

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    Public Storage

    Public Storage

    (29 reviews)

    South Nashville

    STAY AWAY!!!! My…read moreunit was robbed twice (KK unit) in the first two months. There are no cameras on site, the staff is not helpful or responsive - stay away!! I will be suing Public Storage!

    I started Renting a Storage Bin on July 6th,2025. I was…read moreNotified Yesterday that my Bin was Broken Into (August 10,2025)! My Bin Door was Crowbarred Open and All of my belongs were Tossed Through and the Bin was a absolute mess!!!! The Manager explained that these types of events DO happen there from time to time, but what bothers me the most is the following: 1) No Video Surveillance available! 2) No Cameras AT ALL in ANY of the Corridors housing storage units! 3) No Effective Alarms! - Notifications were well after the event and was not discovered until a manual walkthrough of the facility!! 4) This is an Ongoing Issue that I was not briefed on when I signed up! 5) I have absolutely NO Confidence that this will NOT occur again! 6) Ownership refuses to put in a More Adequate Security System! 7) There is NO Overnight Security Personnel at this facility!!! 8) History shows the "Insurance" being paid on these units PROVIDE ABSOLUTELY NO BENEFT WHATSOEVER!!! WHY AM I PAYING FOR A LOCKED BIN WITH "NO PROTECTION AT ALL"! 9) OWNERSHIP NEEDS TO "TAKE OWNERSHIP" AND GET THIS ISSUE RESOLVED - It is a Repeat Problem! Wake Up Already!!!!!!! 10) Three Strikes and your OUT Public Storage - I WILL SUE YOU!! AVOID THIS PLACE LIKE THE PLAGUE!!!!!!!!!!!!!!!!!!! VERY PISSED OFF Building KK Unit Leaser!!

    Public Storage

    Public Storage

    (13 reviews)

    I rented a 10 X 30 unit in March of 2024. I kept updated on my payments and abided by the contract…read more In May I checked the unit and found many of the boxes were wet and items ruined with moisture and mold. when I called the office to complain, the manager asked "is that the unit with a hole in the roof?" unlike myself who abided by the contract. Public storage rented me a unit knowing it had a leak in the roof. They committed fraud when they failed to have full faith and disclosure when renting the unit. The manager became argumentative when asked why they would know rent a unit with a hole in the roof. she said it was an old building and they have problems. When corporate was contacted, they acted concerned, created a "ticket", said they'd get back to me in one day. That was a week ago. As for my damaged property? The manager said turn it into insurance and washed their hands of the whole the whole thing.

    I rented from this location for almost three years in a 5X10 climate controlled storage unit I…read morethink it was and my belongings were always safe. I never worried about my storage unit being broken in to and it never was. The manager, I forget her name but she was always very nice and even when my friend accidentally broke off my key while it was In the lock (long story) she offered to replace my lock for free when she didn't have to (and it was the most expensive lock they sell). I may have been late paying rent a couple of times but the manager was always kind and helpful. The manager deserves to be promoted, give her a corporate job. She's surpassed her duties as a location manager. The only down side of this public storage is that it's not in the best location but it's always been secure and I've never seen or heard of any problems. The only they could of done better is give me a discount as I rented from them for as long as I did hahah. 9/10 rating overall.

    Public Storage

    Public Storage

    (15 reviews)

    I rented a space here to park my car for a few months in fall 2025. When I cleared out my space,…read morethe person in the office said my pro-rated rent (25 days of 30 to be returned @ $220/months) would be refunded within 5 days. It was not. I called customer service to follow up on my refund and was told they did not prorate rent. This is contrary to what I'd been told in person. Had I been given correct information by the person working there, I'd have vacated sooner. I was also told by customer service that they would investigate this situation and get back to me but never did. $185 was a lot of money to donate to a company giving out incorrect information. Don't trust what they tell you!

    this is the absolutely "worst storage company" on the damn planet!!!!!!…read morespecifically, in nashville at mcnally drive (but representative of all public storage locations).... please be warned!!!!!!! they are borken into "all the time (at least monthly) and refuse to do "anything" to enhance their pathetic security to protect your stored assetts!!!! ----- renters strongly advicsd to stay away at all costs from these total losers!!!!!!!!!!!! no cameras, no alarms, no security after hours! - just a walk thru the next day to assess the overnight damages!! break-ins occur about every 4-5 weeks (at least) yet all they do is replace the storage locker 'lock' and "that's it!!!! bins are easily borken into with a crowbar and are almsot all located in terrible/bad areas! they also force you to pay for "insurance" but if you have items stolen and do not have "receipts and pictures", you can forget about reimbursements!!!!! i moved out after two losses in less than 3 months - do not make the same mistake. this chanin is pathetic and tyhe local management "knows it", becasue coroporate support sucks and leaves you no way to reach them directly!!!!! entirely incompetent and unapologetically uncaring! again, trust me - stay away from these losers!!!!!!!!!!!!!!!!!!!

    Bin-It - selfstorage - Updated May 2026

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