I rarely do reviews and if I do it's because a company screwed up. Well this time it because Biltrite Construction located in Temecula went so above and beyond expectations that I'm posting this review. We hired them to install a 2,000 sq' putting/chipping green at our property in Fallbrook. Their sales rep Donovan was very professional and courteous and made several trips out helping us decide what to design and negotiated a great price. Installation went smoothly and we initially thought we had what we wanted. However after putting on the course for a few days we realized the 4 holes installed had too much slope and wanted more of a flat putting surface. Their VP of operations Kyle Georgian came out to check on things and agreed not only to take out the surface and bring in dirt to create a more level putting surface but they also added an intermediate level of fringe artificial turf and installed a retaining wall using railroad ties - all at no extra cost. Their foreman Peter and his brother Miguel spent 2 days converting a nice putting green into a breathtaking, super cool chipping/putting green which will be enjoyed by ourselves and guests for years to come. Best customer service experience I think I've ever had with a company! Kyle said their company name is Biltrite and if we didn't think it was built right he'd take care of it to live up to his company's name. Thank you Kyle and the entire Biltrite Construction team. + read more

See all

I can't say enough about the excellent service I received from Biltright. My first contact was with Project Coordinator, Brandon Pina. He was responsive to my many inquiries and thoroughly explained the process and timeline. Kimberly, the project manager, ensured that my job was scheduled within the two week window that I had requested. Hector, the on site supervisor, along with Alonso and Amadeo worked efficiently and yet took such care in completing each step you would have thought that the installation was at their own house! At the end of each day, everything was cleaned up. I wouldn't hesitate to recommend Biltright to my friends and neighbors! read more

We worked with Jason and his team and they were great from start to finish. Very well priced and the quality of turf is exceptional! The guys that did the installation did a great job with preparation and were very thorough. We have received many compliments from neighbors and would highly recommend them! read more

These five stars are for Kimberly Adams!!!! She went over and beyond to ensure that my repairs to my turf was handled appropriately and in a timely manner. I was having a difficult time with communication and getting the job done before Kimberly stepped in. She was polite and professional. Thank you Kimberly. read more

4.5 Stars! Thoroughly impressed and happy with our BiltRight experience. Cody Reed was our sales rep and he was very flexible. He held our hand through the process and helped us pick samples and a design that worked for our budget. Jake was the project manager he did a good job too but because of some communication issues that is why I am giving Biltright a 4.5 Instead of 5 stars. Peter was the foreman and he was very polite and prompt. He and his team arrived everyday at 7:30 sharp and put in a full day of work. They exceeded our expectations with the artificial grass install. We were told that it would take about four days to finish and they knocked it all out and clean everything up in two and a half days. I would definitely use this business again for another project. read more

See all

Jason and his team at Biltright Construction did an outstanding job installing my new artificial turf in my backyard. The crew was very fast and installed the nearly 400 sq ft in a single day. They even followed up and added more sand where needed. Jason was very courteous and responsive to my questions and concerns. He suggestion on the type of turf was perfect. I would definitely use Biltright Construction again for any future projects. read more

Biltright Turf - Landscaping Near Me

See all

We requested a quote, the checked my yard on the map on line gave me an approximate cost and scheduled an inspection to the exact measurements within a couple days and we had the estimate the next day. Work was scheduled for the following week. The crew did a great job! I love looking outside my backyard and seeing how beautiful it looks. read more

The salesperson was knowledgeable about the different available products. The price was good. The job was done in one day and the guys were clean and efficient. We are so happy with the whole process. read more

Kyle.ruebel@biltright.com is the person to speak to if Ur looking to instal turf in Ur home! Though we went with a less expensive company, because our back yard is Huge, his bid was the next closest and he was Most informative and efficient and followed up with me even when bigger named companies didn't call me back. He was even willing to take the time to give me information and help after he knew I went with the other company. Needless to say I feel my co cut corners and didn't make the process easy. Also come to find out the turf though we bought the Cool Flo , is extremely Hot in summer for Ur pets if it's not fully shaded or about 85degrees tops. Because it's Hotter than Hell literally and Will Burn their paws raw . My co and other Big Companies said pets will be Great n Luv it. They knew where and how much sun I get in my rear yard and failed to warn me !! We'll explain that to my perfectly potty trained dog , who refuses to Use turf now , as she RUNS for the door in daytime from fear of the Burning Hot turf! I called my co Rev Turf after spending nearly $20k and they don't answer my calls . So do Urself a Favor, call Kyle at Biltright and he will set U straight and give U a Good quote and a Great experience ! I hope this helps any potential future Turf owners. On a Good note it is Beautiful and Green n Clean,..... And Kyle I'm Sure I will be calling U back with a question or two as the years go. Thank U ! read more

Not reliable. Payoff the job and instead of making the custumer 100% happy. Is one thing after another... now Cori the crew manager saying that there will be a 250 an hour charge if they need to work again on the grass. I was under the assumption and was told that we had 3 years of warranty on installation. You have to keep up your word and make the customer happy. The job is not done read more

I had my Easy Turf groomed today by Corey. He did an awesome job! The BEST it has ever looked. I hope he's my regular technician! Thanks for the great work, Corey. Also, shoutout to Kimberly for always replying to my texts quickly and getting me scheduled! THE BEST! If you need turf growing... Biltright Construction is the way to go! read more

They came out right away and emailed a drawing and estimate the same day for artificial turf. They patiently answered all my questions about the different non-toxic in-fill options. The job was prepped and completed in one day and it looks great! My tenant was very complimentary about the actual workers. Biltright even took care of setting me up with Home Run financing. Kimberly was excellent in following up to make sure I was completely satisfied. I'd absolutely recommend using them. read more

See all

Kyle and the AGL employees were a pleasure and attentive to work with! I shopped out my project to several contractors and was at a point to give up on finishing up my backyard putting green, until I met with my last contractor Kyle at AGCC. His pricing was inline with another competitor I was considering, but wasn't comfortable with some of the materials and Kyle made certain to point to me that my sand trap was going to be filled with sand that will be safe for my kids. (Sand Traps are usually filled with Silica sand, which is harmful to the lungs). None of the other 5 contractors pointed that out to me, and I was not aware. After agreeing on a cost with Kyle, Michelle at the office, coordinated the project and the crew finished in 2 days. I had a small issue on the speed of the roll of the golf ball, and Kyle made sure to send his guys back out the next day and add more infill on the putting surface to speed up the ball. Now I have a completed putting green with a sand trap "bunker" for the kids to play and not worry them breathing in Silica...Thanks again AGCC! read more

Biltright Turf - Landscaping Near Me

Great crew - friendly, professional, focused and very good communication. Told us exactly how they would proceed with our project, competitive price, answered all our questions, friendly, helpful, quality service!!!, excellent results!!! Finished off the corner of our backyard with a clean, fresh look. My wife loves it!!!!!!! read more

We used Biltright through Home Depot referral for our turf installation. Their services are good and the installation happened within 2 days. Bert & Kimberly was really helpful throughout the process. read more

Their team was courteous & took time in making sure you were satisfied. Peter was fantastic he made sure our project ran smoothly. Very well organized & a happy team. We couldn't have been more pleased with our finished look. Thanks Guys. read more

Biltright Turf - Working hard at giving us a great look. - Landscaping Near Me

See all

Started quickly. Arrived on time. Friendly, professional, well organized. Did a amazing job. Raul keep me updated. We had a very difficult area for our artificial turf that other companies would not do because of the slope, distance to get to trucks, conditions of ground, underneath water line. These guys did a high quality job with great care of installation and the final turf looks great. Reasonable prices. read more

On 12/09/20, Kyle responded to my updated review saying (1) they would reach out to me again and (2) they would come up with a solution to change that area under the downspout. Firstly, it is now 01/11/21 and I have not heard from Biltright. Secondly, as per my prior review, there was no issue with an area being under a downspout. It appears to me the responses on yelp are just done to show potential future customers that the company is responsive. Beware, they are only responsive on yelp and not for your actual project concerns. read more

I can't praise this company enough! The entire process from initial contact, to job completion has been nothing short of amazing. The professionalism that was exhibited should be the industry standard. Our design consultant, Ryan Jones, made sure my wife and I had a full understanding of the process moving forward. He really went out of his way to answer any and all questions and concerns we may have had. Even making cost effective recommendations that other companies hadn't even suggested! Once the decision was made to move forward with the design, our project manager, Brandon Pena, made sure we were updated on a weekly basis concerning any delays and ultimately the date and time for our turf installation. Temecula Valley is a relatively close community so when a company does things the right, fair and ethical way, you want to spread the news so others can take advantage of there services. We look forward to more projects in the future. James and Gina Rosser read more

See all

They built a 2000 sq ft putting green of wonder in our yard. The customer service we received during a difficult design was unparalleled. They shined when it wasn't easy and we couldn't be happier. Thank you Kyle and Peter and the crew!!!! read more

Biltright Turf - Landscaping Near Me

See all

The owner is extremely reasonable. He corrected a communication issue swiftly and without any further issues. Would recommend. Sometimes things happen, the true question is how does a business handle it. read more

I don't know how these people are still in business. They are horrible and will tell you anything to make a sale. I had them come to my home about 3 times since they supposedly completed the job. Lies after lies. I choose them because I assume based on the cost I would receive quality and not quantity. I have neighbors who paid way less and received awesome work. I'm so grateful the job isn't in my front yard. As my neighbor take me as the laughing stock since we paid so much for trash. Be careful where they tell you to place your turf. They have no experience and your turf will go bad in less than a year. read more

I had my turf repaired last week by a guy named corey , what a kind , professional and hard working young man !it's hard to find good , reliable workers and he's definitely all of that ! read more

Joseph as our salesman and Kimberly as our project manager and Jerardo as our foreman were the best crew I had hired in the past years. The price was incompatible and the outcome look is so nice that all the neighbors are on HoA to do a similar change. read more

We hired Biltright Construction to renovate our backyard. Every experience we had with this company went above and beyond my expectations and the end result speaks for itself. We couldn't be happier with how they transformed our backyard and I highly recommend them. Now I want them to transform our front yard! read more

See all

They contacted me after my review. They stood by their contract and did the work. It looks amazing and I couldn't be happier. Thanks biltright!!!!! So, I was referred to these guys by Artificial Grass Liquidators who apparently own them. AGL sells turf and these guys do the installations and estimates if you want it professionally installed. The rep came out today and was young but personable and seemed to know what he was talking about. We settled on a kind of turf and then decided to look into financing. I advised him I had recently had my identity stolen and it may affect my ability to qualify. He was confident he could get it done. We got denied by the first company, but the second approved me. I was ecstatic as my front yard is badly in need of an overhaul. I filled out their paperwork online and was contacted by a supervisor who said they would be contacting me tomorrow to schedule my install. Great, right? Wrong. I got a call from the young salesman right after and was told because my credit was considered tier 3 by the finance company they (Biltright/AGL) would have to pay a higher rate to use them and that they weren't able to finance more than 2k. My job was going to be a bit over 5k. I would either have to come up with the other 3k in cash or card, use hero financing which I already said I didn't want, or FIND MY OWN FINANCING? WTF? I went from having a deal to find your own financing? Really. When you tell your customer it's a done deal you figure it out. They wanted to call me back on Friday to see what I wanted to do. I called them back and said thanks but no thanks. Unprofessional and in breech of your own contract much. My credit may not be on point and it sucks to have your identity stolen, but I don't lie and don't like being lied to. I'll find a different company to handle my turf needs. These guys are clowns!!! I appreciate the credit ding by the way. I always appreciate somebody running my credit and not following through. read more

Biltright Turf - Before and after - Landscaping Near Me

Super customer service!! That is really important to me and then quality of work and then onsite professionalism. And then price. Jason was a great salesman who really listened to our needs and Cori was super caring and supportive during the installation process and the installation dude was super chill and he worked thoroughly and answered all my questions. We have all pool except the side yard and really needed this space for our kids especially my son Asher who just started walking. Our project was small but super important and Jason made us feel important enough to take on this project even though it was below the square footage they normally take on. A bit pricey but the quality of the turf is spot on and like I said customer service satisfactory. Our family is so grateful thank you guys for making this mama super happy with the whole process. It goes far beyond just turf for me. It means a better quality of life for my son and my family. I say ask all the questions and choose #82 turf style. It's super comfy and beautiful and vibrant. read more

See all

Awesome work They are detailed and timely and hard working. I will use them again and highly recommend them Thank You Bilright !! read more

We had installed our own turf 7 years ago, it was time to get it professionally done and we definitely hired the right company. Our new turf was installed in less than a day, and it looks 100% better. The company was very easy to deal with and answered any questions immediately. read more

5stars for Biltright. From the initial appointment setting, Cody helped design what we wanted, finance options are great, efficient crew in/out and the front yard looks great. We have turf, pavers and mulch. Excellent customer service all around. Low maintenance before the heat hits. Less watering. Cecilia D. read more

See all

Great job! Guys were great and cleaned up everything well! Highly recommend biltright!

Biltright went above and beyond with our project. They went the extra mile to ensure it came out excellent. I did not expect them to do the amount of work they did to level the surface. I would recommend without hesitation. read more

These guys did a great job from start to finish very professional came in and got the job done in a timely manner I would hire them again in a second. Very impressed by their professionalism and work. read more

Whoever has thought of putting artificial grass definitely do it the finish product is amazing! From beginning to end I was in contact with the everyone from Cody, Chris to Raul and his group who did the install they were all wonderful providing lots of information. I would definitely do this again and would highly recommend this for sure to friends and family. They all showed up on time and were nice enough to do clean up as well...can't thank them enough for doing such a nice job. Thank you all again! Rosie read more

We are so happy with our beautiful new artificial turf! It turned out even better than we expected - our front yard looks fabulous. Everyone at Biltright was great to work with and they made the whole process so easy. The crew that came out to do the job was excellent - very professional, polite - and they did a wonderful clean up when they were done. Would highly recommend Biltright! read more

Rileys crew did a great and timely job!

This company did a great job! My project coordinator Brandon was very helpful, along with the rep Ryan who worked closely with us. The team showed up on time and the yard was done in a reasonable amount and of time. It looked great! Communication with everyone was always on point as well. read more

We needed non-warrantied repair to turf installed by Easy Turf before Biltright took over their west coast operation. They quoted $100 for a guy to come out and do an estimate, which would then come off the price of the estimate. The estimate came in at $500, so we said yes. At that point they charged the $100 to my credit card andcame out to do the work, which was adequately done. They then charged an additional $500 to my credit card and erfused to return the original $100. read more

This is a great company,everyone is so nice and knowledgeable. The show room is amazing too.The quality of work is five star for sure, from the turf to the pavers fencing and patios,please do yourself a favor and let them handle your projects.They make it easy from start to finish... read more

These guys are fantastic! They show up on time, work at a great pace and finish on time including clean up. My entire project from first estimate to finish (including financing and design) was done in less than 10 days. The actual installation only took three days and we had almost 1500 sq ft done. read more