Over rated. The 14 inch pancake is large but fairly flavorless and came out lukewarm. Homemade biscuits but the eggs/bacon/hash browns were all lukewarm. Server not friendly and took forever to just get drinks ...won't come back read more

This place is awesome. Make sure you bring an appetite because the portions are HUGE!! The waitress we had was absolutely the best. So fun and personable. Food was delicious. Will definitely go back next time I'm in Springfield! read more

This restaurant had really really great food. There was an hour wait but it was definitely worth the wait. So glad we waited. Super busy and we loved all the antique signs and vintage atmosphere decor - we loved it all. The pancake we got was a "mini stack" which consisted of a HUGE 14" pancake. Also got the billion dollar bacon and it was delicious too!!! read more

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We went with a group of 40 people We were served quickly and efficiently. Food is comfort type food and excellent. Portions were huge. All the staff were pleasant and wearing smiles. Looking forward to a return trip read more

I personally love their catfish platter but the last three times we have gone, my poor hubby's food has been messed up. 1st time, he couldn't cut through the pancake, it was crazy hard. Second time his bacon was very undercooked and eggs broken, last time his hamburger bun was black. Instead of taking the whole burger back, the server left the meat and he had to wait 5 min or so for a new bun, by that time his meat was cold. Pretty inconsistent with the quality and preparation of food. I've only ordered catfish and it has always been very good. read more

Always a good service and good food. They keep the place pretty well clean. Been there a lot of times and haven't had any issues.

My dad raves about this place so we had to give it a try. Our server didn't go out of his way to make us feel welcome. The food was just ok. Typical side of the road diner food. We were expecting good that lacked flavor and seasoning. The pros: large portions, good prices. read more

Cool Decor. Fantastic Waitress and service . Food looks good but is meh . Ordered the 3 Cheese burger . Burger was so cold the cheese was not melted in any way . Onion rings cold , greasy and soggy . Burger was tasty just cold . Sloppy Biscuit dish was also cold gravy and dry biscuit . I really wanted to love this place as I really love the look of it and the wait staff was so great . read more

Fun atmosphere and ample portions. They're having problems finding good servers but that's pretty much everywhere.

Very good food and always a huge portion. Never left without a to go box. Love that they have a waiting area that is enclosed now! The fish is my favorite. I love the breading. Pancakes are enormous! Fun decorations too inside and on ceiling all of old signs. read more

Meh, too pricey for greasy diner style food. It's not bad but I've had much better for the price. I was happy with the service but unlikely to return. read more

i placed a pick up order to have to wait an extra 10 minutes for someone to get drinks after I paid. once I got my full order, half of it was cold and wrong. I was excited to get something from here, but will not recommend or be back read more

Parking lot looked full but we were seated immediately. Server Maggie greeted us and got our drinks then gave us plenty of time to decide with this being our first visit. She explained the menu and made suggestions. I had the corned beef hash and hubby had the fried bologna breakfast. We ordered a pancake to share. It was enormous! So were the portions of our meals. Everything was delicious and we had enough leftovers to have breakfast for the next 2 days! Highly recommend this place and sharing an entree. Really enjoyed talking to Maggie as well. read more

Billy Gail's - Ozark - 14 inch pancake! - American Near Me - Ozark, Missouri

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i usually come here whenever i am visiting my family since its rather iconic and they live so close to it. we usually have a good experience there and their portions are really good for their price. read more

I've been here twice. Once in August when the service, food, and people were FANTASTIC. Today, I took someone who had never been. The staff were sweet, but looked really annoyed. Wall to wall people waiting to eat. When we finally got seated, half the tables were empty. fine. Then where we were seated had someones left overs in the corner. They acted like we were weird for being concerned someone's eaten food was sitting there. We ordered. Like half an hour later we get our appetizer. No plates. Greasy. Bland. we get our food. Half of what we asked for was forgot. Finally got everything. And the food was basically just "ok" not good. Not bad. I think next time, we'll wait for Lambert's across the street. Maybe the long wait there is worth it. read more

The portions are huge and so are the prices. Went in for breakfast on a weekday. The biscuits and gravy was large portion but my biscuit was a little on the hard side a lot on the hard side. In my sausage was burnt. The waitress was awesome she Immediately brought me new sausage and apologised. If not for the waitress being so great I probably would not have been at all happy. If your going to charge extraordinary prices you must have extraordinary food. It is definitely not like the original Billy Gales which I loved. read more

Very disappointed in the new Billy Gail's. For the price go across the street to Lambert's and get SO MUCH MORE for the same price. I was disappointed with both managers absolute lack of respect for the mask ordinance. I was disappointed in the service and the staff knowing who's table it was. Do not sit anywhere during these winter months that isn't up against the outside edges or you'll freeze to death with the breeze. Overall I will not be going back. read more

There are just not enough adjectives to express how great the food is at this place!!!!! If you're in the area you HAVE to stop and get the catfish!!!!! read more

Huge portions, delicious southern home style cooking. Enjoyed the Monte Cristo sandwich ~ large enough to share. Coffee was very strong.

We were NOT disappointed. After spending 5 days in Branson this was our best meal all week on our way home and reasonable, worth every penny. Breakfast burrito very good, generous portion, sloppy biscuit perfect, real gravy, yummy biscuit also generous portion. Kids meal cheeseburger is 2 sliders with basketful of fries, drink included, definitely enough for 2 younger kids, our 4&6yr split it. Server was Julia and she took excellent care of us. Everyone working there was so pleasant. We've been to the original Branson location many times and this is a nice plus seeing this one on Ozark. They are going to do well there. read more

Great breakfast in Branson! Biscuits and gravy are top notch and the pancakes are as big as a manhole cover.

No wait, had chicken fried steak, and it was awful, my favourite, the gravy was not good, watery with sausage, I just could not eat it. hubby had pork chop breakfast, so full of grease. Don't know how they make hash browns taste so bad. I like crispy, they looked crispy but the taste was not. All in all large portions but not worth what we spent because most not eaten. I say never go back but hubby said maybe other food would taste better. Really disappointed. I noticed across the aisle the people did not eat what they ordered and said no box. So I was hoping it would be great but not the case in this location anyway! read more

The portions are huge and the food is cooked perfectly. A great breakfast spot with a fun atmosphere. All of the old signs and the kettles and buckets for hanging lights are pretty cool. read more

Love Billy Gail's! Delicious food with very large portions. It's a fun atmosphere. Come hungry and leave very satisfied. The staff is friendly and attentive and the menu has a nice variety. read more

Good food, large portions. Waitstaff was friendly. Showed up on a Saturday evening and was sat within 15 minutes. Our waitress seemed pretty new and forgot a few things but she got them when we reminded her. I have worked in restaurants before so I am pretty forgiving. read more

The place was really dirty, food all over the floors. We were seated by the kitchen which was annoying to be right next to all traffic of the servers and staff walking back and forth. However I could see the kitchen everytime someone came out as the doors swung and omg it was even worse with food, garbage all over the floor. Also saw cooks without a mask on and one cook I witnessed rubbing his nose. Food was okay. The decorations were really cool outside and inside. Has potential but needs to do a better job cleaning. read more

This place has AMAZING food! The majority of our party order the same brunch meal and we quickly agreed that the next time, we would be sharing one order!! There was SO much delicious food. Each of our families literally ate leftovers for two days! For the amount of food you get, the prices are outstanding. Our waitress nor the hostesses were friendly at all but it was easy to bypass that bc it was so busy! The day we were there, the place was really really hot inside. Add the enormous food portions and lots of people and it was almost uncomfortabl. However, we will return for more 14" pancakes! read more

Billy Gail's - Ozark - That's a "side" of pancakes! Delicious!! - American Near Me - Ozark, Missouri

Not how I wanted to spend my birthday! The food hit my stomach by the time I got to the car! I spent the rest of my evening in the restroom. Food smelt up the car. We checked the food that we took with us the chicken smelt of chemical " yes chemical" and slightly spoiled. Could tell in restaurant for the other odors. My wife didn't even touch her food at the restaurant I thought she was just being picky. Not this time! its 6 AM and still feeling sick. Not even worth one star! read more

Meh! We live in the area and finally decided to stop and see what all the fuss is about. Ordered breakfast, omelet & biscuits and gravy. Food was okay, nothing to write home about, biscuits and gravy was delivered warm, but not hot. I think people might frequent this place because it's a novelty. A few things I noticed while there, they are not really practicing social distancing with their patrons. Also, the hostess with extremely long red hair should wear it up, so it doesn't end up in people's food. read more

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Billy Fails, that should be the name. The service was horrendous. The food was the greasiest mess I have ever seen. I had the corned beef and hash and it was a nasty pool of liquid grease, swimming in grease. The biscuits were a greasy mess and hard and not fresh. It was completely unedible, and I did not eat my food. I told the waitress about all of it and no offer of a different item, no offer to re make the food, no offer to take anything off the bill. It is a tourist trap with no accountability for the disgusting food and service. read more

Good food. Good prices. Great service. If you're ever in this area give this cafe a try. It's definitely worth the stop

Well me and my wife has eaten here 4 times this month. The atmosphere is great, we was expecting the typical tourist trap style but we was so wrong the service was fantastic every time and wow the food. Breakfast was great and dinner was even better just consider us regulars now. Only complaint wish they was open after 4 during the week... thank you for building this in Ozark MO read more

Visited them for the first time last night at the Ozark location. So glad we did! Food was hot like it should be, fresh and plenty to go around. The booths were rather small though and very hard to eat comfortably. We will be back! read more

Billy Gail's - Ozark - 14" pancake! - American Near Me - Ozark, Missouri

Fast, fresh and very tasty! Make sure you are hungry because the portions are gigantic.

This restaurant is great for the family and bring your appetite because portions are very large! We will be coming back that is for sure read more

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Great food, good service. Great place to stop for lunch while we traveled today. Will return!

We went for an early dinner (around 4 PM) and was instantly seated by a friendly hostess/waitress. Service was pretty good throughout our visit (just a few long waits between stop over visits). My husband had the chicken fried steak dinner and stated it was very good (also brought home leftovers). I had the tri-tip sandwich and loved it!!! We feel the prices are reasonable and with our overall experience being enjoyable, we will be returning and also trying the Branson location. read more

Fun place to visit for all ages with yummy plates of deliciousness food of all kinds

Have been there several times. All really good except for one meal my wife had. Cold fries, etc. Otherwise it has always been a pleasant and satisfying result read more

When we walked in the two cashiers were on their cell phones and were disgusted they had to stop what they were doing to seat us. Waitress had worked a double and had the personality of a honey badger, spent 40 bucks to be treated like we were putting the employees out by being there. Food was pretty good, so if you can look past crappy service it's doable. On the fence on whether we will return again. read more