I had no compunction dropping the cost of a medium priced car repair on a verve step through! Alex…read morehooked me up with great accessory recommendations that just make my new ride even more comfortable. (Helmet w light/go pro attachments, lights, bike lock, phone holder)

I was next door at Outdoor Supply Hardware and saw this place. Being an owner of 2 Treks, a 520…read moreroad bike and an older street bike I decided to take a look. Well they no longer have any bikes I was familiar with anymore. I guess trending towards the masses. Electric bikes, commuter bikes, gravel etc. I think Trek still makes a hard core road bike I just didn't see one on the floor. Lets face it with a longer wheel base they aren't the best for around town. I thought there would be more accessories not that I was looking for anything in particular but just seemed a little anemic in that catagory. They did have a full blown shoe and pedal area though. Full on repair assembly area looked ready for anything. I talked to a sales dude and he was very knowledgable and a tech guy who totally knew his stuff. So, half way impressed when peeps in a position to know their shit actually do more than me. If I were in the market for another bike or get an older one whipped into shape I would definitely give these folks a hard look.

Great people work here and go out of their way to help you! Great variety of bikes and gear. Plus,…read morethey fix all kinds of bikes.

Ryan Moore helped me out so much. Felt more like hospitality than a bike shop. I was considering…read morejust getting a different bike and not riding trek anymore but he had such excellent service and knowledge I will keep riding trek for a while.

Had an awesome experience shopping for my bike here. So grateful they have an East Bay location!…read moreThe vibe is so good in this store and The New Wheel Electric has overall good vibes in terms of all the care they put into their founders' video and instructional videos. I went back multiple times before deciding on the final direction, and Kansas and the team were very patient with my questions. I ended up with a bike I love! Thanks so much to Kansas and the whole team!

It took 4 weeks from initial test ride & purchase, to a short orientation & pickup! Elias was so…read morehelpful. Thanks again.

Fantastic shop with extremely knowledgeable people and excellent service! Recently had a couple…read moremajor services with Jesse and Jake working on my bike over the course of a few weeks, and I came away really impressed. (and the bike rides absolutely amazing now). More details below. For context, I ride ~500+ miles a month on a custom made road frame from no22, which has an unusual stem/routing setup and can be a real pain to work on. One day, the di2 front derailleur stopped working entirely, and I couldn't revive it. A friend had recommended Rhythm so I stopped by, and Jesse immediately recognized the issue as a common problem that we could warranty as soon as I handed over the bike. We scheduled the FD warranty replacement quickly, and also some more service for later since the bike was long overdue for a lot of maintenance. The second major service later was where they really went above and beyond. - There was no headset maintenance scheduled, but they noticed that the headset had come loose way too soon after they last saw the bike, and something wasn't right. - Jake spent a lot of time going back and forth with the frame builder on the headset issue, and got them to ship out some replacement headset parts. - When the maintenance was scheduled, Jake got really sick. Knowing the havoc this wreaks on shop schedules, I was fully prepared to wait at least another few days for my bike. - But Jesse put in a TON of extra time and effort to make sure my bike still got out the door on time. - When I picked it up, he explained all the little tweaks he had done (like packing the grease more than usual and leaving a little extra brake hose) to account for my riding style and make maintenance easier in the future. The bottom line is that a lot of shops would have just done the scheduled maintenance and left it at that. But they really put in the effort to make sure nothing was missed and communicated the situation at every step of the way. If you have a really nice bike and want to be confident that it's well taken care of, I would take it here.

I've been coming to the guys at Rhythm Bikes for years, it's about darn time I left them a review!…read moreIan, Jesse, and the rest of the Rhythm Bikes team represent an incredibly knowledgeable, friendly, professional local bike shop. When my mountain bike seemed FUBAR after a weekend of barreling down singletrack in Plumas National Forest, they fixed her right up and upgraded her brakes. This past summer, they hooked my husband up with a super sick new dual-suspension mountain bike so that he could join me on the trails. Most recently, my beloved Trek road bike needed a tune-up. At 4'9" tall, my bike is teeny tiny and needed a custom wheel build. Jesse did a ton of research, put together my new wheel system, and now riding my 17-year-old bike feels like I'm riding on clouds, smooth as silk. I can't recommend these guys enough!

They would not take our 5 bikes. They are looking for barely used bikes. Go up the street to SF…read moreBike Rescue with bikes you would like to donate.

I first took my old Trek to a pro bike shop to try to get it back on the road (it had 2 flat tires…read more& had been sitting covered on an outdoor patio for 2 years or so). The pro shop quoted $600-$700 which was more than I originally paid for the bike & basically said it wasn't worth it to repair... like, what?!?! Thankfully, I discovered The Bikery. Super knowledgeable & friendly staff who got my old bike ready to ride again (basic tune-up, straightened back tire, replaced inner tube with one that I already had, new chain & brakes) for ~$176. Exactly what I was hoping for in service & reasonable prices. Parking can be tricky, but GO HERE! Support this local, community bike shop.

This is a bike studio, not a bike shop…read more I just took delivery of my first Ebisu, six months after I ordered it, so I know a little about this shop. Hiroshi, the owner, created an absolutely beautiful bike for me, exactly what I wanted and needed. I had a hard time even convincing him that he should make a bike for me, that I would actually ride it. Hiroshi is not a salesman, he is an bike artisan. Again, this is a bike studio, this is not a place to go if you are looking for a bargain, parts, or if you are not serious about biking. His bikes are works of art. Check out his website www.jijentsha.com for pictures of some of his creations. He is polite, very reserved, very knowledgeable. This shop is a labor of love, this is Hiroshi. He made the workbench himself, glued all the wood together and planed it himself. My son, a business major at Cal, thought Hiroshi to be a terrible businessman. I disagree. Hiroshi has been in business since 1982, making an incredible product for which people will pay well. If you are looking for parts or service, this is probably not the place to go. This is a custom bike shop, nothing more, nothing less. That being said, he sells really cool "jitensha studio" 100% combed cotton t shirts, made in downtown LA. So, even if can't afford his bikes, or convince him to make one for you, you can buy a really cool shirt with a sketch of one of his handmade frames on the back.

I would say that after years of going by this shop, at the wrong hours mostly, I finally made it…read morethrough the door. This is the real-deal kind of place, direct and to the point. The kind of shop that hardly exists in today's world, no sales-people trying to up-sell or be your best friend, just amazing workmanship and dedication to the clients needs. We are lucky to have them.

Wonderful lady! She took our 5 bikes. We hope that they be transformed into free bike for children…read moreor art or metal. Thank you so much for this service

They're only open Sunday afternoons and it's a volunteer thing but they are so nice and definitely…read moreknow how to fix bicycles! They gave me a great deal for my stolen wheel and even showed me how to change the sprocket set. I'm going to donate all the bike parts I have lying around and can't recommend them enough

Great rental experience! I recently rented 3 bouldering pads for a week, and the rates were a…read morefantastic value; much less expensive than other rental options I looked at. When we realized all 3 pads wouldn't fit in our car alongside our luggage, we went back in and the employee working was super helpful, easily swapping one out for a smaller size with zero hassle. Both picking up and dropping off the gear was completely seamless. Highly recommend their rental department; I'll definitely be renting and buying from them again!

I enjoy shopping here and became a 'Basementeer' member. Particularly, this location as I have fond…read morememories of ice skating here as a kid in the 80's! Almost brings me right back. I would encourage you to ride a bike (tons of bike parking) or take public transit. There is not a lot of parking for cars here, although you could park on the street. I also shop at REI, but much prefer Sports Basement. I even use their free 1lb propane tank refills (after initial purchase of a refillable tank) and I feel that that is a very smart thing to do give that the normal propane canisters are totally non-recyclable and considered hazardous waste, so you cannot and should not even throw them away. I found a hazardous waste disposal/recycle site where I got rid of mine, good riddance. The refillable ones they sell at Sports Basement is the way to go. Sports Basement has a good return policy and for the most part friendly people working there. I did run in to what seemed like an incompetent phone support person however. I had called the 800 number to cancel a preorder on a bike and she acted like she had no idea what I was talking about, and ended up telling me I would have to call the store I had set it for pick up at. It turns out, I was able to cancel the preorder via the 'AI' chatbot on the website. I'm really not sure why the phone rep. wasn't able to help with that.