Mike doesn't really know anything about bikes. Went in for Sunday afternoon drop in repair and was…read morerejected because the mechanic didn't want to start a chain fix at 4pm. After handing them 100 pigeons they tried to upsell me on a chain, took 3 extra days with my repair just to tell me that my dropper was broken (no shit) and adjust my derailer a bit (still shifts by itself). I'm giving it 2 stars because this experience gave me the motivation to learn how to fix my own bike.

Careless customer treatment won't bring me back here…read more New, not so knowledgeable clerk showed me e-bikes, arranged to get the model he sold me on, then let store sell it to someone else. Glad I learned that's how they roll before I bought from Mike's Bikes Berkeley. I can imagine getting service from them is probably similarly sloppy and inattentive.

This place has an incredible purpose for serving your community. They take old bikes that people…read moredon't want anymore and refurbish them and sell them at a reasonable price and a lot of the money goes to nonprofit. The people that worked there very nice. I'm very helpful and the price ranges on the bike depends on how sweet of a ride you really wanna get. Unlike a shop where you would buy a new the cost will not be that much. But these are professionals they do an incredible job of restoration on old bikes and putting them out and they look like they're brand new.

This is a fun way to pass an hour--rowing a boat in Aquatic Park. It's easier than expected to get…read morethe boat moving, harder than expected to keep it moving. The boats are maintained (and possibly built) by young people at Waterside Workshops and basic but sturdy. The hour rental ($40 total with life vests included) was plenty enough to row from one end of the lagoon to the other and back, with a quick snack break. We are not skilled rowers, and it was fine. I would check the schedule ahead of time, especially during the off season. We went late in the afternoon and were the only ones on the water. Because of our inexperience, I was glad that we weren't sharing the water with any water skiers or a crew team. Just egrets, pelicans, and cormorants.

Great rental experience! I recently rented 3 bouldering pads for a week, and the rates were a…read morefantastic value; much less expensive than other rental options I looked at. When we realized all 3 pads wouldn't fit in our car alongside our luggage, we went back in and the employee working was super helpful, easily swapping one out for a smaller size with zero hassle. Both picking up and dropping off the gear was completely seamless. Highly recommend their rental department; I'll definitely be renting and buying from them again!

A one star rating is harsh ... but as my neck hurts, I feel it's justified…read more I rented a wetsuit for today's Sunday Alcatraz Open. The neck chafing: however, the wetsuit I got scratched the right side of my neck, and it hurts. The irony is after the swim, I realized that a wetsuit isn't really needed: warm water at 64 degrees with great weather - but I won't know in advance. I hope they either fix it or retire it. Otherwise,I'd give it a five star. Housed in an old rink. Very pleasant with excellent service.

This is an amazing resource and shop!…read more Free and secure bike parking. Affordable replacement tubes. Handy repair services, if needed. Friendly staff.

The staff is amazing…read more Leave your bike, Shop, run errands and know that your bike is safe and secure.

This shop has my eternal loyalty…read more Let me just say that I don't make a lot of money and my scooter is the way I get to my kids school and work. My brakes malfunctioned and because of how my e scooter is built, when the brakes aren't aligned properly, the motor won't work. Despite the fact that the owner was in the middle of moving shop, he squeezed me in on the one day I had off. I had gotten there early and parked my scooter right outside. When I came to the shop at the right time, it was for the owner to tell me he had already found my scooter and fixed it. And the kicker? He didn't charge me. Just said he wanted me to be safe with my kid on board. Made suggestions about how to improve the scooter with a different brake system and gave me very economic pricing. I cannot describe how very very helpful he was, and all in five minutes. And the brakes worked better than they did before. What impresses me most was his insistence that he cares about my safety and the people in the community. I had forgotten my helmet coming to the shop, because I walked the scooter there, and he offered me a used helmet for free to wear home. This is why small business is so important. I will be back. I will never go to another shop. Easy enough to do, since many other shops won't service vehicles they didn't sell. Something I was told by two other local shops. Seriously, best bike shop experience I've ever had.

My son wanted a bike as an 8th grade graduation gift. Totally in support of that AND find bike…read moreprices astronomical, especially for kids who are still growing. Bikes on Solano sells great quality bikes at reasonable prices, pre-loved but in good condition. My son was happy and while I was there also grabbed my older son a bike since he likes to ride. The staff were super helpful, and we were in and out in under thirty minutes. I'm thinking about buying a bike for myself as well to get back into riding.

I had been buying bike accessories from Blue Heron, plus experienced their ability to get me a new…read moretire installed on the spot. This happened 13 years ago. I finally decided to try them for servicing my Ebike, a Riese & Muller Roadster. Their shop is much more conveniently located than my regular shop and I can ride there, rather than loading the bike on a rack and driving there. What I'd been missing with my old shop was knowing who people were and getting in-person feedback on whatever needed to be fixed. They had expanded and the service, while still good, was getting very distant, in terms of knowing who actually worked on my bike. Blue Heron reminds me of what my old shop was like. The shop is small, crowded with new bikes and bikes being serviced. The people I dealt with were friendly and went over what they'd do on a basic tune-up. They replaced what I figured they'd replace, chain, brake pads, adjusted the derailleur, etc. What I didn't expect were all the little things. They found some missing screws, replaced those. They also adjusted the fenders for alignment and got rid of the stray rattles that the bike has had since I purchased it. They trued up the rear wheel too, which is pretty standard, but it made a difference. I also noticed they cured the problem with the derailleur moving the chain down from the biggest gear in the cassette when I would back the bike out of the garage. It now stays put. The bike has never felt this solid before. It now rides the way I had hoped it would from the beginning. I'll have to stop by later this week to thank Jordan and his mechanics for a job well-done. A good review is one thing, but I believe that the personal service I received deserves a personal reply. Five stars!

My lunch got dropped when I fell off because the seat was higher than when I dropped it off …read more I went to get on and fell face forward I went in to tell them , got blown off and requested to see the manage. He simply debated about my seat being fine , said sorry I don't know what to tell you attitude . Going to the Doctor , getting it documented if it's more serious than i think . I can barely walk and still have to walk home .I could have died for their carelessness

Shops like this are hard to find, highly recommend you support this local east bay gem and keep…read morethem alive. Quality work, honest advice, no bs; the holy trifecta. Have had many bikes serviced and built over the last few years at this shop and would recommend them every time.

I highly recommend this shop to anyone looking for honest advice, quality repairs, or a new bike…read more I'll definitely be coming back for all my cycling needs. Thank you for the great service!

Thanks Mike for hooking me up with a universal mount for a 30 year old Yakima ski rack…read moreFabulous experience Would highly recommend for any rack setups. Great local business ! Thanks again

like to support local businesses. Called the local 510 number, put on hold and told my expected…read morehold time was 15 minutes (wtf?). Looking to buy a roof rack and camper tent, definitely won't be calling back.

Eric was super helpful! First time stopping by- will definitely be coming back for any future needs.read more

I used to come here all the time when it was under the original owners, (a man and a woman) who…read morewere great! After the store was sold I came in a few times and did not have a great experience - it didn't feel friendly anymore for women, I felt brushed off when I tried to get info. I got a few services, but it wasn't my go-to place like before. Well, I needed a simple thing and was passing by, so I thought I'd check it out. For all I know it has a new owner since the last time I was there. Well, it was a change! I was greeted when I came in, the person asked if I was looking for something, he showed me where it was, asked someone else if they needed help. I saw another person on staff asking someone else if they needed help. If, like me, past experience or some of the reviews here leave you disinclined to come in, give it a try anyway. I'll be back too.

Great experience. I…read morehave walked by many times (right by Peets) and today became a customer. This place is clean, professional, friendly, and efficient. The bike was ready same day and runs so much smoother.

I'm use to going to a repair shop, thinking I need a minor fix, and the mechanic telling me I need…read more$500 in work. I'm always floored going to Stay True as I get the opposite experience. I had a wobbly pedal crank and expected to hear the mechanic give me a dire assessment. Instead, they said it was a simple bracket replacement. They did that repair, adjusted my shifters, and did some other tune-up work for well under $100. I wish Stay True worked on cars as well.